2016 toyota rav4 was stopped at red light and suddenly accelerated at high rpm causing the vehicle to lung forward. holding the brake pedal hard did not keep the vehicle from going forward. there was no traffic at the time, was stopped at a red light with brake engaged, at intersection on us17, jacksonville, fl. very serious safety discrepancy that has potential to cause severe accident and or fatality.
Tl* the contact owns a 2016 toyota rav4. after the vehicle was started and the gear shifter was placed in drive, the vehicle independently accelerated. the contact was able to slow the vehicle down without a crash. on a separate occasion, while driving 45 mph, the vehicle accelerated to 55 mph. the contact was able to stop the vehicle again. the contact stated that the vehicle then idled at an extremely high rpm. the vehicle was not taken to be diagnosed. city toyota (255 san pedro rd, daly city, ca 94014, (650) 204-8135) was contacted and stated that the service manager would give the contact a call back. the vehicle was not repaired. the manufacturer was contacted and provided case number: 1810082932. the approximate failure mileage was 43,744.
Passenger front wheel sensor harness was damaged by rodent. vehicle has 26k miles and toyota refused to repair the break, and would only replace the entire harness at a cost not covered of $6300. the material change of these parts attract rats. this damaged cause abs, lane departure, blind spot monitoring and cruise control systems to fail. the vehicle was parked in my driveway and i live in a gate community. i called the toyota customer line and was given the same explanation of the lack of warranty coverage. case #1710230814
The rav 4 has an aggressive idle speed which cause the car to "creep" forward when stopped. if excess force isn't applied to the brake, the car will move forward at stop lights etc. i initially reported the problem to toyota of vacaville ca. on 8/25/216. i had rented a toyota corolla while the dealership investigated the problem along with routine maintenance. the report came back that the car operated normally. i then asked to do a "test drive" with the chief mechanic. we went out in the corolla first to a flat level location in the parking lot. after stopping the car i released the brake to demonstrate how docile the car reacted when the brake was released. we then got into my rav 4 and returned to the same location. i repeated the process and noted with the mechanic how much more aggressive the rav reacted when the brake was released. my assumption is that the idle is set too high which causes this problem of "creeping" while stopped. the mechanic agreed that it appeared more aggressive but wanted to do further testing, so on 8/28/2017 i returned the car to the dealership. the mechanic test drove another rav 4 and did a time test on how fast it went from point a to point b. he repeated the process with my car. his report stated that both rav 's performed the same. unsatisfied with the testing done at the dealership i called toyota customer care on 8/30/207 and stated my concern. i was told that the dealership could not adjust the idle on the car because that's the way the car was designed and to change it would void the warranty. so toyota engineered into the rav 4 a problematic idle speed? i feel this is a safety issue and one day i will rear end someone. i have owned over 30 toyotas during my life, rented hundreds of cars during my career and have never had a car respond the way this rav 4 does.
Tl* the contact owns a 2016 toyota rav4. the contact stated that the vehicle accelerated while in park on numerous occasions. the vehicle was towed to the dealer, but the failure was unable to be diagnosed. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 1,025.
The cruise control on my 2016 rav4 le awd with 6 speed automatic transmission is very erratic. at highway speed (60-70 mph) it is fine on a flat road, but at the slightest incline will downshift to fifth, then slam into fourth gear with the engine rpms going up to over 4000. it will then either stay downshifted or constantly shift up and down until i am well over the top of the hill. the dealer said they all do that, so it's normal. i've stopped using the cruise because i'm concerned about possible engine and transmission damage from the harsh shifting and high rpms, but it also is very distracting to the driver which makes it a safety issue. i've complained to "ask toyota" customer service twice. they just say they'll pass along my complaint to the proper department.
Toyota rav4 limited-at all times of incidences this vehicle was in motion. safety issue!!! 1. i purchased the vehicle march 26, 2016, to commute to new job. 2. highway-warning 1 on apx 4/4 monday (9 days after purchase) "check toyota park assist have vehicle checked by a dealer" the cause was snow on sensors....since we are in montana there will be snow on sensors at least 8 months a year. 4. highway-warning 2 on apx 4/18/16 "awd system malffunction 2 wheeldrive mode engaged dealer said loose gas cap caused this. 5. hiway-apx 4/12/16-4/14/16 i was passing a double car hauler. the car hauler was going about 50-60 on incline around a corner. i was going 80 (speed limit) with 2 vehicles behind me at the same speed. we were all passing the car hauler. all of a sudden warning sounds in front of car went off and car braked to almost an immediate stop then alarms in back of cars were going off because the cars behind me were coming up on my rear. i pressed the gas and the brake and nothing, turned the wheel toward left and car started to go. i am fearful of this vehicle. i am a widow and am afraid to put my children in it. i parked the car after this incident and contacted toyota manufacturer. they rejected repurchase. i had been in constant contact with dealer (over 20 logged calls and almost 100 texts) they offered to trade vehicle at $28k for a vehicle that was 2 weeks old. i owed $34k on it. that is a loss of $6000 in 2 weeks on a vehicle with safety issues. the car had 63 miles on it when i drove it off the lot, i drove from dealership to home which was 225+ miles. then i commuted from home to new job from (80 miles each way to work) from march 28-april 18=16 work days and 1 or 2 overtime days/visit ...
Tl* the contact owns a 2016 toyota rav4. the vehicle accelerated forward while the contact's father was gently depressing the brake pedal. the contact's father depressed the brake pedal all the way down, but the vehicle continued to accelerate and struck a gate. the contact stated that her father had to remove the key from the ignition in order to stop the vehicle. there were no injuries. the vehicle was taken to the dealer and diagnosed, but no failure was detected. the front bumper was damaged. the manufacturer was notified of the failure. the vin was unknown. the failure mileage was 3,500.