Problems with 2010 Toyota RAV4 SUSPENSION

Received a recall notice in april 2014 stating problem with rear lower suspension arm. trying to get it fixed but local dealers having trouble getting part and epoxy sealant. recall notice indicates possibility of loss of vehicle control and a crash if the arm separates. is it safe to continue to drive the car? *tr

2010 toyota rav 4. consumer writes in regards to the rear lower suspension arms recall notice. *smd the consumer was informed, the parts were on national back order. *jb

We recently received the rear lower suspension arms 2nd recall. i purchased the car used in april 2013, and was not told of a recall. i would like to understand if the first one had already been issued. since purchasing the car it has not felt stable in the rear, ever. we brought it in once previously and they said the problem was fixed. this time i was told by one dealership the part to repair the recall was not available, and then took to a dealership 2 weeks later where they informed us we did have the rust problem. they "remedied" with epoxy, but said bring back if a "problem". the car still does not drive right or feel stable. i bought this car to drive our grandchildren and now feel extremely unsafe in this vehicle. what can be done to correct this situation, so i can feel secure in the car i am driving. i feel this is a lemon issue, as every time we drive it we are still at risk. *tr

Tl* the contact owns a 2010 toyota rav4. the contact received notification of nhtsa campaign id number: 13v383000 (suspension) and stated that the part was not available. the dealer did not give a specific date for when the part would become available. the manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. the contact did not experience a failure.

2010 toyota rav 4. consumer writes in regards to rear lower suspension arms recall notice. *smd the consumer was informed, the parts was not available, and was placed on a waiting list. *jb

2010 toyota rav 4. consumer writes in regards to the rear lower suspension arm recall notice problems. *smd the dealer informed the consumer, the part was not available, and she was placed on a waiting list. *jb

Had recall on toyota rav 4 for rear lower suspension arms. took it back to the dealer for repair, they didn't have the parts and have to reschedule when the parts come in. this is what toyota said will be done to repair it: if any rust is found on the internal threaded portion of the arm(s), the arm will be replaced. after the inspection or replacement the rear suspension alignment will be set and the arms will be sealed with an epoxy. labels will also be applied stating the arm is no longer adjustable. how are alignments going to be made to the rear suspension if they are not adjustable? is it going to be at owners expense to replace both rear lower suspension arms to realign the rear end? the dealer couldn't answer that question. they just a voided me when we pick the car up later. *tr

On a lovely saturday afternoon, my husband and i were returning home from a family picnic. we had just exited the highway and were traveling on a two-lane road in dover, nj. suddenly, the car was violently thrown into the left lane with on coming traffic. i thought we had a blow out but was proven wrong. my husband just missed a car by inches as he wrestled the car back into the right lane all the while more cars were coming at us. he was able to direct the car to a side street. when we got out of the car we found that the right rear suspension arm was detached and hanging loose off the car. this necessitated calling for a tow truck from the toyota dealership. our anguish and palpable terror was caused by the failure of numerous recalls to this toyota rav 4 for rear lower suspension arm to be properly & safely repaired. my husband works around the corner from the toyota dealership and upon the receipt of numerous recall notices, responsibly took the vehicle in for service each time. the most recent service visit was only a week prior to the incident. the dealership service manager called us and apologized and told us he took complete responsibility for the improper repairs. we could longer feel safe in this vehicle and traded it in immediately. *tr

Tl* the contact owns a 2010 toyota rav4. the contact stated nhtsa campaign number: 13v383000 (suspension) had exceeded a reasonable amount of time in order to perform the repairs. the dealer stated the part was not available. the manufacturer had also been made aware of the delay and would not provide a time frame when the part would become available. the contact had not experience the failure. updated 8/12/14*cn

Tl* the contact owns a 2010 toyota rav4. the contact received a notification of nhtsa campaign id number: 13v383000 (suspension) however, the part to do the repairs was unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Received notification of recall due to rear lower suspension arms over 6 months ago. have been waiting for remedy from toyota which obviously never came. starting to hear noise from the side and rear of vehicle. no accident as of yet, but am not willing to wait any longer. completely irresponsible on toyota's part . shame on you - does someone have to get hurt or worse before you step up and fix this problem. my first and last toyota buy. *tr

Many months ago, toyota had a safety recall related to the rear lower suspension arms... supposedly, toyota repaired the problem, when in actually the problem was not repaired so there was a second safety recall. that was months ago. i have repetitively contacted the dealership and i am not receiving any type of communication from toyota... how can i get this fixed because i'm concerned about this problem especially since i have a one year old son. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2010 toyota rav4. the contact received notification of a manufacturer's recall pertaining to the suspension. the authorized dealer stated that the parts were not available after the contact had already scheduled an appointment for the recall repair. the dealer did not give a specific date when the parts would become available. the manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. the contact had not experienced a failure.

To whom it may concern, last spring (march 2014) i received a recall notice for my 2010 rav 4 to come in for an inspection for my rear lower suspension arm. i immediately called and was put on a waiting list to be seen. every month or so i would call to check the status of getting seen. they would seem confused each time i would call, but would verify that i was on that "list." but over the many months, i have still yet to be seen. a 2nd recall notice was issued this past december or early january. the last i heard, after over 9 months of being on a wait list was that i was still on the list and i was higher on the list to be seen. upon receiving the 2nd notice, i called kendall toyota and they told me that the list no longer exists and that they will be starting a new list to see people beginning in march. this will now have been around a year of waiting to be seen for the recall. i am concerned, not only that i will not get seen in a timely fashion, but if my car were to get in any sort of accident due to the recall, would the responsibility fall on the company or on myself? kendall toyota of anchorage also informed me that they are the only location that can do the recall maintenance here in this area. i'm frustrated by the continuing delays and would like to see if there is anything else that can be done to be seen sooner rather than later. thank you! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2010 toyota rav4. the contact received notification of nhtsa campaign id number: 12v373000 (suspension) and 13v383000 (suspension) but was advised by the dealer that the parts needed to complete the repair were not available. the contact received the notice months ago. the manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. the contact had not experienced a failure.

Nothing has happened yet other than i think this has caused my tires to wear prematurely and am worried this repair is taking extremely long to get repaired. i need new tires and alignment but will need another when my repair gets done. i think toyota should repair and replace alignment and tires for free. tires did not wear even. found out from dealer new tires are required. 6/32 outer edge of tire and center of tire but 2/32 on inner edge of tire. *tr

Tl* the contact owns a 2010 toyota rav4. the contact received a notification of nhtsa campaign id number: 13v383000 (suspension). the contact stated that she had contacted the dealer and the manufacturer numerous times and there was no date available for when the parts will be available for the repairs. the contact felt that the repair had exceeded a reasonable amount of time. the contact had not experienced a failure. the manufacturer was not made aware of the issue.

Safety recall notice 16v-596 regarding rear lower suspension arm (no.1) assemblies. we have been trying to get this recall repaired since the notice was sent out. to date toyota has been unable to supply the part to remedy this problem. i do not have the exact date of the recall but has been over three years. i am concerned that if the part fails, as noted in the recall, it could cause loss of control of the auto. regarding this, who is responsible if an accident were to occur?

Clunking noise when turning the vehicle, a knock or rattle noise from engine .. *tr

Tl* the contact owns a 2010 toyota rav4. the contact stated that she was very concerned for her safety since the parts were still not available in order to repair recall nhtsa campaign number: 13v383000 (suspension). the dealer was contacted. the manufacturer was made aware of the problem. the vehicle had not experience the failure. the vehicle current mileage was 103,000.

Tl* the contact owns a 2010 toyota rav4. the contact received notification of nhtsa campaign id number 13v383000(suspension). the contact stated that the vehicle was not repaired in a reasonable amount of time. the dealer stated that the parts were not available. there were no failures. the manufacturer was not notified of the delay.

Tl* the contact owns a 2010 toyota rav4. the contact stated that she was very concerned about her safety since the manufacturer had not made the parts available for nhtsa campaign number: 13v383000 (suspension). the dealer was contacted. the manufacturer was not made aware of the problem. the contact had not experienced a failure. *tr

Tl* the contact owns a 2010 toyota rav4. the contact received notification of nhtsa campaign id number: 13v383000 (suspension) and stated that the parts were not available. the dealer did not give a specific date when the parts would become available. the manufacturer could not provide an estimated date for when the contacts vehicle would receive the recall repairs. the contact had not experienced a failure.

Tl* the contact owns a 2010 toyota rav4. the contact stated that when driving 30 mph and below, the vehicle would drive roughly. the contact later received notification of nhtsa campaign numbers: 12v373000 (suspension) and 13v383000 (suspension) but was advised by the dealer that the parts needed to complete the repair were not available. the manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. the vehicle was not repaired or inspected to determine the exact cause of the suspension issue. the approximate failure mileage was 34,000.

Tl- the contact owns a 2010 toyota rav4. the contact stated that the authorized dealer stated that they do not have a remedy to repair the vehicle at this time. the contact was to be notified when the remedy is ready.the contact received notification of a toyota recall number: (csj and coj) and stated that the parts were not available. the dealer advised that part was not available to complete the required repairs. the manufacturer was contacted and provided an unreasonable estimated date for when the contacts vehicle would receive the recall repairs. the contact had not experienced a failure. dyd

Toyota has sent out two recalls (#coj and csj). i have called the dealership twice for the latest recall, #csj, and twice the dealer has said they are out of parts. when i called toyota directly, they stated there were not enough replacement parts made and are waiting for more. how can this happen? this is absolutely terrible how toyota has handled this situation. first, they couldn't properly repair the first recall. secondly, they don't make enough parts to cover the recall. *tr

Tl* the contact owns a 2010 toyota rav4. the contact stated that she received notification of nhtsa campaign number: 13v383000 (suspension) and stated that the parts were not available for the recall repair to be performed. the contact stated that a vibration and a clucking noise was being heard from the rear of the vehicle when traveling a minimum of 40 mph. the vehicle was not repaired. the failure mileage was 27,000.

Tl* the contact owns a 2010 toyota rav4. the contact stated that while driving approximately 45 mph, the rear end of the vehicle began shaking continuously. the contact referenced nhtsa campaign id number 13v383000 (suspension) however, the remedy part was not available for the contact to have the repair performed. the manufacturer was notified of the problem. the approximate failure mileage was 30,100.

Tl* the contact owns a 2010 toyota rav 4. the contact stated that he received recall nhtsa campaign number: 13v383000 (suspension). the contact attempted to have the vehicle serviced but the parts were unavailable. the vehicle was not repaired. the manufacturer was notified. there are no failures at this time.

2010 toyota rav 4. consumer writes in regards to premature failure of rear shocks in vehicle. *smd

I have taken my 1 month certified newly purchased vehicle for what i describe as brakes/suspension problems. according to the dealership, they cannot find any problems with the car. i have already stated that i drive with my grandkids in the car. they seem to ignore and find nothing wrong with the vehicle. i feel there is definitely a safety issue! *tr

Tl* the contact owns a 2010 toyota rav4. the contact stated while traveling at various speeds, there was a loud noise coming from the rear of the vehicle. the contact also stated that the vehicle swayed from left to right. the contact was included in nhtsa campaign id number: 13v383000 (suspension). the vehicle was taken to the dealer who repaired the right suspension arm. the manufacturer was notified of the failure. the approximate failure mileage was 39,000.

Putting into a parking stall (at a rest stop)with foot on the brake pedal,the rav4 acceelerated at a high speed,only stopped after hitting a sign pole,still accelating ,only stopped by turning motor off with ignitoin key.the air bags did not activate with $8809 in damage .this vehicle has 2 recalls on the accelleration problem,1 on the rear suspension. also rear middle seat belt not working and tire pressure continous to not function ather being fixed. *tr

Tl* the contact owns a 2010 toyota rav4. the contact received notification of nhtsa campaign id numbers: 12v373000 (suspension) and13v383000 (suspension) but was advised by the dealer that the parts needed to complete both repairs were not available. the contact received the notice months ago. the manufacturer was also contacted and could not provide a reasonable timeframe for when the vehicle would receive the recall repairs. the contact had not experienced a failure.

Front wheel bearing failed. *tr

Tl-the contact owns a 2010 toyota rav4. the contact received two recall notices; recall nhtsa campaign id number: 13v383000 (suspension) and nhtsa campaign id number: 12v373000 (suspension). he was advised by a dealer that his vin was associated with one of the two recalls. an authorized dealer advised the contact that had to reschedule two additional appointments none of which were honored since the parts were only available prior to the appointments but no longer available when he arrived. the vehicle was not repaired. the manufacturer was notified of several attempts made to honor the recall. there are no failures at this time. rk updated 3/28/14*cn *tr

Tl* the contact owns a 2010 toyota rav4. the contact stated there was a recall associated with nhtsa campaign id number 12v373000 (suspension:rear). the remedy part was on a massive back order for an unreasonable length of time. the contact was displeased to know it had been over three months since waiting for the part and was concerned of the safety issue. the manufacturer was notified of the problem. the contact had not experienced failure at this time.

I received a safety notice about my car like 2 months ago. and i still havent received the other letter saying the part was ready so i can get my car fixed. i travel alot with my kids and every time i use my car i fear something might happen. according to the letter sent. we were suppose to get another letter sent out to tell us the part was ready and we can get this part put in our car. but its already november and nothing yet. please for the safety of my family and other families. dont let something tragic happen to get this part sent out!! thanks!!! the incident date is just the date the letter was sent out. i just couldnt skip that part so i put that date. *tr

Tl* the contact owns a 2010 toyota rav4. the contact stated that while driving 65 mph the driver side front wheel and tire separated from the vehicle. the contact was able to maintain control and merged to the side of the road. the vehicle was towed to the local mechanic who stated that the failure was located on the front suspension and was caused by shredded lug nuts. the mechanic advised that the wheel, tire, lug nuts, bumper, lamp, the rotor lower control arm, hub assembly, seal, ball joint knuckles, brake pads and the axle needed to be replaced. the manufacturer was made aware of the failure. the failure mileage was 28,458 and the current mileage was not available. updated 9/12/12 *cn

This is in regard to recall #16v596 for the rear suspension arm assemblies. the fix that toyota wants to implement involves encasing the adjustment sleeves in epoxy resulting in the arms no longer being adjustable. these suspension arms are adjustable so that the rear toe-in can be adjusted when an alignment is performed. the fix toyota wants to do is like welding the drivers door shut because the latch broke: it's no longer functional.

When car is in reverse a loud squacking or sqealing also a clunking sound when brakes are applied in reverse. it is always in reverse when this almost metal on metals sound appears?

Tl* the contact owns a 2010 toyota rav4. while driving 50 mph he heard a grinding sound coming from the front of the vehicle. the vehicle was taken to the dealer and the hub and bearing assembly was repaired at an expense of $432.41. the failure mileage was 48985. the current mileage was 49000.