We have classified the 75 complaints from 2008 Toyota RAV4 about SUSPENSION into the following categories.
Rear suspension arm (tie rods) fixed under recall campaign 13v 383000 have become loose. after several calls to the manufacturer and to two different dealers, toyota has denied to help with the cost of repairs. obviously their recall "fix" has not worked and i think they should be held responsible for the repairs due to this fact.
Tl* the contact owns a 2008 toyota rav 4. the contact received notification of nhtsa campaign number: 16v596000 (suspension). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was not contacted. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
2008 toyota rav4. consumer writes in regards to severely rusted frame that was beyond repair. *as the consumer also stated there was a broken front spring that needed to be replaced. *tr
While making a right turn i heard a loud pop then a thump like something falling on the back floor and hitting the side of the car. thought, at first it was the items in my back cargo space rising up and falling as if i hit a speed bump too fast. i was only turning onto another road when i heard the loud noise. i took the car to a place that gave free estimates and they discovered the drivers side sway bar bolt had broke off. they said it was from rusting and it finally gave. was recommended to replace both sides. not happy as i already put much money into this car after i bought it 3 years ago.
Recall dated aug.10, 2016. unable to find any toyota dealer in atlanta area with the part to fix the problem. been actively engaged with dealers for a year to get resolution, but to no avail. want to sell the car but can't as long as recall is outstanding.
Tl* the contact owns a 2008 toyota rav4. the contact received notification of nhtsa campaign number: 16v596000 (suspension) however, the part for the recall repair was unavailable. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced any failure. the contact contacted the courtesy toyota dealer who despite having an appointment failed to have all necessary parts for the remedy to be completed. the manufacturer was not made aware of the failure. parts distribution disconnect.
After second recall on rear suspension that occurred in november 2016, i had to replace my tires about 20k miles prematurely because of excessive wear on inside rim. when i went to have it aligned, i was told that the parts that would have been adjusted to align them had stickers on them identifying them as having been part of the recall and saying that they are now non adjustable. when i called toyota, i was told that it was not their problem because i must have driven over a curb or a pothole before the epoxy had set in order for the car to come out of alignment. so apparently now if i drive over a pothole, instead of a >$100 alignment bill, i will have a $1000 bill to replace the rear suspension. unacceptable.
Tl* the contact owns a 2008 toyota rav4. the contact received notification of nhtsa campaign numbers: 16v596000 (suspension) and 16v096000 (seat belts); however, the parts for the recall repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not made aware of the issue. the vin was unknown. the contact had not experienced a failure. parts distribution disconnect.
Rear lower suspension arm assemblies in fall 2016 i received a safety recall notice from toyota regarding the rear lower suspension arm. three times in the last six months i have contacted the local toyota dealer to schedule a service appointment to make the necessary repair. each time i was told that i would be contacted once the replacement parts are available. if this is truly a safety issue why the delay in obtaining the necessary parts? toyota should be required to expedite the remediation of this safety recall. thank you,
Tl* the contact owns a 2008 toyota rav4. the contact received notification of nhtsa campaign numbers: 16v596000 (suspension) and 16v096000 (seat belts). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the western slope auto company in grand junction, co was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2008 toyota rav4. the contact received notification of nhtsa campaign number: 16v596000 (suspension). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Have called a few toyota dealers in the area to get this urgent recall taken care of. nobody has the parts. why is toyota saying this is an "urgent safety recall" - quote from front of notice - yet not providing the parts to the dealers? one dealer said no bolts. another dealer said no suspension arms. i am currently #139 on their list, once the parts come in. can you really issue an urge nt safety recall, yet not provide the parts for repair????
Toyota wants to replace my rear suspension arms, align my wheels and the encase arms in epoxy. this will prevent any future alignments to my car without having to replace the suspension system. something that was done on the last recall of the front end. however this time they are refusing to do the same thing. this is not returning the condition of my car to the condition it was in when i bought the car. and it is not acceptable to me.
1st issue was repeated recall over lower arm suspension bar that was permanently glued, to remedy safety concern. now intermediate steering arm is bad, and problems w car swaying, and tires feeling wobbly. being told toyota will not cover expenses to repair related suspension issue. $750.00 car has only 53,000 miles... many other rav4 owners w same problem. afraid to drive.
Tl* the contact owns a 2008 toyota rav4. the contact received a recall notification for nhtsa campaign number: 16v596000 (suspension) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2008 toyota rav4. while driving approximately 15 mph, a popping noise was heard from the rear of the vehicle. while inspecting the vehicle, the contact discovered that the rear passenger side tie rod fractured. the cause of the failure was not diagnosed. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 75,000.
Tl* the contact owns a 2008 toyota rav4. the contact received a recall notification for nhtsa campaign number: 16v596000 (suspension) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2008 toyota rav4. the contact received a recall notification for nhtsa campaign number: 16v596000 (suspension) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. the dealer (mvp toyota, calle gautier benitez esq, el verde, caguas, pr 00725) confirmed that parts were not available to perform the recall repair. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.
I have tried to get a suspension safety recall fixed for eight months, but the three dealers say the parts are back ordered nationally. i contacted toyota corporate, but still no parts. the recall sys if the suspension arms come loose, you can lose control of your vehicle. why don't they make more parts and make this a priority?
Tl* the contact owns a 2008 toyota rav4. the contact received notification of nhtsa campaign number: 16v596000 (suspension); however, the part for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2008 toyota rav4. the contact received notification of nhtsa campaign numbers: 16v596000 (suspension) and 16v096000 (seat belts); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was made aware of the issues. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2008 toyota rav4. the contact received notification of nhtsa campaign number: 16v596000 (suspension); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Nhtsa recall number: 16v596 recall date: august 10, 2016 manufacturer recall number: g0v quote "the remedy will involve the replacement of both suspension arms and encasing them in epoxy. an alignment will be performed, as well, and warning labels will be applied. " this is obviously unacceptable, as encasing them in epoxy will negate any ability to align the suspension for the remainder of the life of the vehicle. if this is occurring on this model how many others are identical, if no other model has issue, then issue new parts that have those design aspects incorporated.
tl* the contact owns a 2008 toyota rav4. the contact received notification of nhtsa campaign number: 16v596000 (suspension) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
An "urgent safety recall" was issued for my car in august 2016 for the rear lower suspension arm which can cause loss of vehicle control. my dealer is still unable to get the parts. i contacted toyota directly and was told there is a remedy but a shortage of parts, and to make an appointment to be put on the waiting list. really? i've already waited 18 months. i drive on the interstate every day and hear grinding noises coming from the back of my car.
A rod in the right rear suspension failed while driving. my mechanic informed me it was part replaced in a safety recall, and that the left side part was near failure as well. this recall occurred in 20124 and is labeled csj. my mechanic recommended i contact toyota. toyota told me there was no further action on this recall and the recall replacement warranty had expired. more importantly, they had no interest in the safety aspect; they did not seem concerned that parts on both sides had were failing and that this might be a safety hazard for others.
Tl* the contact owns a 2008 toyota rav4. the contact received a recall notification for nhtsa campaign number: 16v596000 (suspension) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2008 toyota rav4. the contact received notification of nhtsa campaign numbers: 16v096000 (seat belts) and 16v596000 (suspension). the parts were not available within a reasonable time frame to schedule the recall repair. the dealer (rivertown toyota, 1661-a whittlesey rd, columbus, ga 31904, (706) 322-8891) did not give a specific date for when the parts would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure. parts distribution disconnect.
I looked at all the complaints already filed and i have the same thing. my mechanic at a private car service place could not align my tires because there was a permanent fix put in place during a recall notice that i received back in 2014. my mechanic called toyota dealer and asked what could be done and was told that toyota could replace the arms for $1,500. my mechanic said he could do a retro fit for $100 which is what i told him to do. my mechanic was really disgusted about the way this was handled. he said i was really lucky that the wear on my tires had not caused me an accident. i was lucky that i happened to notice that the inside rim of my tires was worn on all 4 tires and went to the service dealer.
I received a notice that there was a recall no.16v-596, i called toyota to schedule an appointment and they said they had to order the parts, when they call me to tell me they had the parts available, we schedule an appointment unfortunately i didn't make it because i had to take my daughter to the hospital, i went directly to toyota two weeks later just to hear they didn't have the parts availabe again is been about 4 weeks and i still haven't hear back from them. how long do they have to fix the recall?
The right rear sway bar link broke and had to be replaced at 136842 miles. it was found by the toyota dealer.
Tl* the contact owns a 2008 toyota rav4. while driving at 65 mph, the rear of the vehicle swayed left to right. upon inspection, the contact noticed that the bolt that attached the rear passenger's side tie rod to the vehicle had detached. the vehicle was taken to a dealer who diagnosed that the bolt needed to be replaced. the vehicle was repaired. the vehicle had previously been repaired under nhtsa campaign number: 13v383000 (suspension). the manufacturer was notified of the failure. the failure mileage was 64,000. updated 01/20/16*lj *js
Tl* the contact owns a 2008 toyota rav4. the contact stated that the vehicle was repaired under nhtsa campaign number: 13v383000 (suspension). the vehicle was taken to an independent mechanic to have all four tires replaced. the mechanic stated that the rear tires could not be aligned due to the epoxy from the recall remedy. as a result, the lower control arms needed to be replaced. the manufacturer was notified of the failure. the approximate failure mileage was 113,000.
My 2008 toyota rav 4 had a recall for the rear lower control arms, the first recall was around jan. 12, 2013. (64,306) miles. at this time toyota tightened the control arms to the correct torque and i believe completed alignment. about 1 yr later, on jan.17, 2014 (78,847) miles, the lower control arms where replaced, alignment was done, and epoxy was applied to the bolts for a permanent fix approved by toyota. when having my brakes replaced at toyota dealer on may 17, 2015 (101,475) miles, they informed me my rear alignment was out slightly. i was told the only way to fix this is to have the same job done, as was done in january 2014, at a cost of approx. $900.00. i was told i must have hit a pot hole?? this was a toyota recall for a defect on their part with their parts. obviously, the permanent fix didn't work. i guess they would expect me to pay every time my vehicles rear comes out of alignment to pay $900.00. my toyota rav 4 has always been serviced at the same toyota dealership in vineland, new jersey, which is where i purchased it new. i contacted toyota corp, and they where no help. also, having a problem with excessive oil consumption, like many others. what has happened to toyota and their reputation!
The rear suspension wheel nuts gave up, which caused the entire car go to the ditch. my wife and my two kids was on the car, and luckily they get out and safely stopped the car. toyota informed me that they repaired these rear bolts last year because it had recall before, but still the issue is happening even if they perform repair. literally this can cause a lot of bad accidents and lost if toyota even don't repair correctly on the rear suspensions of rav4. *tr
Alignment on rear wheels cannot be performed because of safety recall performed by toyota on my 2008 rav4. the recall was to correct a safety issue on the rear lower suspension arms. the remedy for this issue does not allow for any adjustment to correct out of alignment on the rear of vehicle. this is an absurd correction of a problem. why aren't all 2006-2011 rav4 owners up in arms about the inability to align the rear of their vehicles? no rav4 owner should accept the premature, uneven wearing of tires because toyota cannot properly fix their manufacturing problem. premature tire wear is not only costly to the consumer it also creates a potential safety issue with tire failure and impaired accident avoidance. *tr
Completed recall at dealership on 11/11/14 for rear lower suspension arm and the left wheel camber went in at -0*50 (well within specifications) and came out at -1*49 just barely within specifications( just noticed today because it failed an alignment test). today, 2/2/15 (3 months and 2100 miles later) it is now not within specifications at -1*52. i complained to the service manager and was told that the fix to the rear lower suspension arm was a permanent fix and the car's rear alignment can no longer be changed because of the fix. i can't believe the dealership, as well as, toyota would allow a permanent fix to a vehicle that was barely within specifications knowing that the fix was permanent. now there is a high probably, that the tires on my car will not wear properly and the toe will be out as well. *tr
Steering rack noise
I would like to file a complaint about toyota hampton dealership in town, lafayette, la. 888-755-2961 (service). my wife and i have called this number multiple times and have been transferred several times but reached nowhere. we have left multiple messages but don't receive any phone call back from them. my wife even went there to make an appointment but they simply told her that they don't have opening. this is regarding a safety recall for our car. i am hoping that this recall is not an emergency issue but the customer service we received at this dealership was very strange. answering service is a joke and people working there have an issue with foreigners. all i am concerned with is that i want the recall issue to be taken care of and i am not going there to make friends. i could care less if they treat me like outsiders. i would completely avoid this place but unfortunately it is the only one in town. *tr
2008 toyota rav 4. consumer writes in regards to rear suspension arm rust and failure recall. *smd the consumer stated the dealer attempted to perform an alignment. however, the mechanic was unable to get the rear suspension in specification because suspension arms were bent. the consumer received two second opinion, and was informed the arms were not bent. the consumer had the arms removed and replaced with adjustable arms. *jb
Tl* the contact owns a 2008 toyota rav4. the contact stated that while driving at various speeds, the rear of the vehicle would become uncontrollable and the steering wheel would become unstable. the contact stated that the vehicle was recently repaired under nhtsa campaign number: 12v37000 (suspension) however, the recall repairs failed to remedy the failure. the dealer was not able to determine how to remedy the failure. the manufacturer was not notified of the issue. the approximate failure mileage was 125,000.
About 2 months ago i received a second urgent recall letter from toyota regarding the rear lower suspension arm, meaning they didn't fix it the first time about a year ago. have been trying to fix the problem but local dealers and toyota usa say they don't have the parts and don't know when the parts will be available. *tr
Tl* the contact owns a 2008 toyota rav4. the contact received a recall notification for nhtsa campaign number: 13v383000 (suspension), but the part needed for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
I received an "urgent safety recall" from toyota sometime jan - april 2014, regarding "rear lower suspension arms (no 1), one of several recall notices i've received since owning this vehicle. however, this is the first time where i cannot get this problem fixed at the local dealership, because the affected parts are not available when i called in late may and again today. and the dealership cannot tell me when they will get the part and advised to call back at end of the summer. what is the point of sending out these urgent safety recall notices if the dealerships do not have the parts to fix them for such a long time? it shouldn't be titled "urgent" if no remedy can be done to fix the car. if it is truly an urgent safety issue, toyota should be working harder to have the parts ready. *tr
Had the fix for the 3rd recall of the rear lower suspension arms in june 2014. both suspension arms now encased in epoxy and warning labels applied. result of poorly engineered fix is the inability to maintain rear wheel alignment without full replacement of both suspension arms on every alignment. toyota's fix has created undue burden of cost on owner to maintain proper alignment or forego alignment and have rapid wear of tires due to misalignment resulting in added expense of needing to replace tires more often in order to maintain safe driving. search of the internet is finding other owners having same problem, i.e., bearing the cost for toyota's poor initial design and poorly thought out recall fix.
Tl* the contact owns a 2008 toyota rav4. the contact received a notification of nhtsa campaign number: 13v383000 (suspension) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2008 toyota rav4. the contact stated that while driving at 30 mph, there was a loud abnormal noise coming from the vehicle. the contact mentioned that the failure occurred after the vehicle was repaired under nhtsa campaign id number: 12v373000 (suspension) and nhtsa campaign id number: 13v383000 (suspension). the vehicle was taken to an independent mechanic where the wheel bearing/hub assembly was replaced and while servicing the vehicle, the mechanic noticed that the nut that goes onto the axle, which holds the wheel bearing in place on the right front wheel bearing, was crooked. the mechanic stated that the recall repairs were not completed properly. the contact felt that the recall remedy instruction failed to remedy the vehicle. the vehicle was repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 83,000. the vin was not available.
Toyota rav 4 (2)- consumer writes in regards to rear suspension arm recalls. *smd 2008 toyota rav 4. the consumer stated the vehicle was taken to dealer after receiving a recall notice regarding the suspension. the consumer stated she was astonished that both vehicles needed to have the same part replaced. especially on the 2008 model, which was 2 years newer than her other vehicle. *jb
Rear differential started making a whirring noise while driving down the road. the noise increased in pitch and volume with speed. dealer informed me that it was a bad magnetic coupling between the transmission and the rear differential and replaced it. *tr
Tl* the contact owns a 2008 toyota rav-4. the contact received a recall notification for nhtsa campaign id number 13v383000 (suspension); however, the part was not available to perform the recall repair. the manufacturer was made aware of the parts delay. the contact had not experienced a failure.