There is an ongoing issue with the head rests on this vehicle. the default setting is much too far forward, causing a forward head and neck posture, resulting in headaches, neck pain, etc., and make it very uncomfortable to drive, and difficult to check blind spots. it also forces the driver's head very close the airbag, which is supposedly very dangerous. if you move the seat back, then you are too reclined to drive attentively. online searches and complaints to the dealer tell me i'm not the only one complaining about this, and it is supposedly the result of nhtsa regulations. this is terrible if true.
Tl* the contact owns a 2015 toyota prius. the contact stated that the driver's head rest positioning in the vehicle was too forward making it impossible to drive for long periods of time without severe discomfort. the vehicle was not taken to be diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 50. the vin was not available. updated 04/20/16*lj *js