We have classified the 69 complaints from 2010 Toyota Prius about AIR BAGS into the following categories.
Air bag did not deployed at the time of accident. damaged/rip apart front bumper...car is total loss as per insurance adjuster. other collided honda cr-v had all its air bags deployed. none on my prius. accident happened at major intersection ,when green light turned on i paddle my car , other car honda cr-v came at a speed to make left turned and hit my front bumper.
Air bags failed to deploy in car crash: my 2010 prius was stuck by another car who ran a red light, in the front right (passenger side). the car that struck me was traveling approx 35mph and pushed my car (also traveling approx. 35mph) into the path of a wooden telephone pole that suspended the traffic lights over the intersection. my car traveled about 20-30 feet further and stopped when my car hit the pole head on. the telephone pole broke in two in the impact. none of my air-bags deployed. the police report is incorrect regarding the airbags. i have contacted the police department to amend the report. as seen in the accompanying photographs, the air bags did not deploy, contrary to the police report.
Manufacturer recall number gou, is identified on your website as being part of the nhtsa recall number 16v487, recall status "recall incomplete"
Tl* the contact owns a 2010 toyota prius. while driving approximately 30 mph, the contact crashed into the preceding vehicle. the frontal air bags failed to deploy. a police report was filed and there were no injuries. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 167,000.
I was on the freeway in traffic, going 60 mph. there was road construction coming up ahead. i depressed the brake pedal and nothing happened. the car didn't slow down at all and i crashed into another vehicle. my car was manufactured when the 'voluntary safety recall' by toyota was supposed to address this, but i received no notification, nor did thousand oaks toyota, where i had the car serviced, communicate about it. *js
Tl* the contact owns a 2010 toyota prius. while driving 65 mph, the brake, air bag, and traction control warning indicators illuminated continuously. the contact mentioned that the brake pedal was depressed and traveled to the floorboard. when the contact depressed the brake pedal slowly, the vehicle engaged. the contact called roadside assistance and was informed that there was no failure. the vehicle was taken to an independent mechanic who informed the contact about a recall for the brakes. the contact called al hendrickson toyota at 954-972-1100 and they stated that there was no recall for the brakes. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that the vin was not included in nhtsa campaign number: 13v235000 (service brakes). the approximate failure mileage was 70,000.
Takata recall i received a recall in january 2017 regarding curtain shield air bags in the roof rails of my car. i contacted my toyota dealership in january and was told that they didn't have the part to make the repair but would call me when they got the part in. i called them two more times regarding this issue, most recently on 10-25-17 and was again told that they would contact me when they get the corrective part. can you please tell me when the corrective part should be dispensed to the dealerships? what is a reasonable amount of time to expect this to be corrected and what, if any, action should i pursue?
Airbag light started turning on every so often. after recall work at dealer, it went away, but again now holds constant.
Tl* takata recall. the contact owns a 2010 toyota prius. the contact stated stated that nhtsa campaign number: 16v487000 (air bags) exceeded a reasonable amount of time for repair. the contact received the recall notification in the fall of 2017. the dealer (toyota of warren, 2657 niles cortland rd se, warren, oh 44484) stated that the parts were not available. the manufacturer was not contacted. the contact had not experienced a failure. parts distribution disconnect. *tt consumer stated as of 10/28/18 failed air bags has still not been fixed. updated 11/28/18*jb
I have a recall notice with a date of june 28, 2016. i scheduled an appointment with gene messer toyota in lubbock, tx on september 9, 2017. i showed the recall notice to the guy at the service station and was told to wait for a second letter saying that parts are available. the guy did not even bother to order the parts. i was rejected right away. i don't think another letter is suppose to come because of the timeline, but that was what i was told to do.
Srs light illuminated. toyota diagnostic completed at local toyota dealership. diagnostic indicated failure of spiral cable (clock spring)....similar to other toyota vehicles that are part of a recall. contacted toyota 1-800-331-4331. prius is not part of the recall, even though it seems that it has a similar failure. toyota logged the complaint.
Airbag warning light illuminates. toyota service techie's diagnostic showed a disconnected spiral cable. techie explained that the spiral cable has electrical connections to the driver's airbag module and the driver's air bag would not deploy in an accident. he said i should install a new cable spiral assembly kit (aka "clock spring"), part # 8430747020 at a cost of nearly $1000, including over $700 for the part. i did some research. part # 8430747020 was installed in many toyota vehicles, and has been recalled for the same problem in the corolla, matrix, highlander, tacoma, rav4, and yaris. see safety recall e0m (e1m) april 2015, update 5/12/14. the prius is not mentioned in the recall, although my car has the same exact problem with the identical part, and the toyota service supervisor agrees it is the same problem and part. i explained this to the service technician and supervisor, who called toyota, and toyota offered to cover 50% of the cost of the part, and none of the labor cost. i asked whether they could do the same fix in my car as they do on the recalled vehicles, namely installing part # 04004-07122, and they declined. see technical instructions for safety recall e0m spiral cable replacement. toyota should be recalling my car and fixing this problem at their expense, not just reducing the cost of the part. second, they should not be replacing this defective part with the same defective part. they should do a fix that will last. i assume the fix they've done on all other vehicles, with part # 04004-07122, would work for my prius. they refuse. fyi- the airbag light has been on and off for years, and seen by toyota during that period. this particular problem was diagnosed may 1, 2017. they believe the previous airbag warning lights were unrelated to this particular issue.
*takata recall i was involved in a major car accident during lunch hour on the 405 south fwy in los angeles, ca. i was struck by a semi truck who was merging into my lane and while i tried to get out of his way by speeding up. i was clipped by the truck and my car careened infront of the truck and was pushed before he applied his brakes. my car then spun out of control across all fwy lanes. i was hit by two other on coming cars before coming to a stop in the carpool lane. all cars including the truck were driving approximately 65-70 mph based on the police report. my foot was on the gas the entire time as i spun out of control. my complaint is regarding the airbags. none of the side or front airbags deployed at the time of all impacts. i had the vehicle inspected by an independant inspection company after contacting toyota. i have yet to hear back from toyota even though they have had the report for almost two months. i finally received the report from the inspector after threatning to have my attorney contact them. i don't know how to read the findings of the report since its all technical engineering. i am attaching the report and hope that someone in your department can review it and followup. thank you
A warning light came on for eps and 30 seconds later it stalled and would not steer or move. i was driving at 6pm on a friday in major traffic
Tl* the contact owned a 2010 toyota prius. while driving approximately 30-40 mph, the contact crashed into the rear of a police vehicle. the air bags did not deploy. the contact's chest and face struck the steering wheel. the contact received injuries to the clavicle area, shoulders, face, eyes, head/brain, and neck area. extensive medical attention was needed. the vehicle was not towed; however, a police report was filed the vehicle was taken to the dealer where it was diagnosed that the air bag sensor was missed by a couple of millimeters, which prevented them from deploying. the vehicle was deemed totaled. the manufacturer was made aware of the failure. updated 07/13/17*lj *js
Tl* takata recall. the contact owns a 2010 toyota prius. the contact received notification of nhtsa campaign number: 16v487000 (air bags). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
After providing notice of nhtsa recall no. 16v-487 toyota subsequently refused to replace the retention brackets on the curtain shield air bag inflators subjecte to said recall. the recall is clear that the retention brackets should be provided at no charge.
Air bag recall - took my car in to kerry toyota in florence ky and they said they did not have time to perform the recall fix that no one there could do it. i had made an appointment a few weeks in advance on their mobile site and specifically said i was bringing my car in for the recall fix.
The passenger air bag sensor is faulty. i see this problem exists in the recall history of this make and model. but i don't see a current recall for it now. what should i do?
2010 toyota yaris. consumer writes in regards to remedy not available to repair passenger seat belt malfunction recall 16v-340. *smd the recall the consumer referenced is for the air bag. 8jb
There is a recall notice we received about a risk of spontaneous activation of curtain airbags and the potential for passenger injury. however, for several months i have been contacting various dealers to request the remedy and they say toyota has filed to provide them with the parts to remedy the problem. it is very troubling to be aware of a recall while such delays occur in fixing it. obviously, if my family were to experience injury due to this delay, we would definitely hold the manufacturer responsible.
Last year (by a letter not dated !) toyota motor sales usa mailed us a safety recall notice "interim notice" regarding the curtain shield air bags and since then the toyota dealer did not contacted us to install the retention brackets designed to prevent the inflator chambers from entering the car interior. when will the remedy be available ? if it is available can we be contacted as soon as possible by the dealer (jim coleman toyota, 10400 auto park avenue. bethesda, md 20817). thank you *tr
Toyota has not remedied this known issue in a reasonable amount of time. i, the consumer, owner, and operator of the vehicle is continued at risk while and until toyota prepares the remedy parts. time to remedy is unannounced and vehicle operator feels at risk.
Tl* the contact owns a 2010 toyota prius. the contact received a recall notification for the air bags; however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the nhtsa campaign number was unknown. the contact had not experienced a failure.
Tl* takata recall. the contact owns a 2010 toyota prius. the contact stated that the recall notice for nhtsa campaign number: 16v487000 (air bags) was received in august of 2016. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure.
It has been two months past. the manufacture still didn't take any action. i can't sell my car now due to the recall!!!
Tl* takata recall. the contact owns a 2010 toyota prius. the contact received notification of nhtsa campaign number: 16v487000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the vin was unknown. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2010 toyota prius. the contact received a recall notice for the air bags; however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the nhtsa campaign number was unknown. the contact had not experienced a failure. vin tool confirms parts not available. updated 10/21/16*lj *tr
Tl* the contact owns a 2010 toyota prius. the contact received notification of nhtsa campaign number: 16v487000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Repeated code b1826. tested wiring to the driver side airbag; found 4 volts on one of the wires diag short to power in the driver side floor wire harness causing the airbag warning light to illuminate and deactivate the airbag system. wire was chaffed due to movement of drivers seat. this is nearly identical to the gm recall of 2010 chevrolet impala sedans issues july 21, 2016. gm admits a problem with chaffed wiring, but toyota with nearly an identical problem does not recognize that it has a problem...or pay for the repairs $1482.00. problem was intermittent for more than 6 months before dealer could solve the problem. most of that time airbags were inoperative.
Tl* takata recall. the contact owns a 2010 toyota prius. the contact received notification of nhtsa campaign number: 16v487000 (air bags) however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was taken to peoria toyota dealer, located in peoria, il, where the vehicle was rejected to be serviced due to the remedy part not available for the repair. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the issue. the contact had not experienced a failure. part distribution disconnect.
Tl* the contact owns a 2010 toyota prius. the contact received a notification of nhtsa campaign number: 16v487000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2010 toyota prius. the contact stated that her vin was included in nhtsa campaign number: 13v014000 (air bags, seats); however, the part to do the repair was unavailable. the manufacturer was notified. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2010 toyota prius. the contact received notification of nhtsa campaign number: 16v487000 (air bags). the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2010 toyota prius. the contact received notification of nhtsa campaign number: 16v487000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Recall
Tl* the contact owns a 2010 toyota prius. the contact received notification of nhtsa campaign number: 16v487000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (cornhusker toyota, 3510 kaufman ave, grand island, ne 68803, (308)-382-4620) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and confirmed that the parts were not available. the contact had not experienced a failure. parts distribution disconnect. *tt consumer stated parts were availbale and replaced. updated 12/04/18 *jb
Tl* takata recall. the contact owns a 2010 toyota prius. the contact received notification of nhtsa campaign number: 16v487000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Recall notice june 28, 2016, it is now sept 25, 2016, no remedy available yet
Tl* takata recall. the contact owns a 2010 toyota prius. the contact received notification of nhtsa campaign number: 16v487000 (air bags); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Takata recall: our car is over 6 years old. i would like to know if there is a faulty takata airbag in my car, and get it replaced immediately if so.
Tl* the contact owns a 2010 toyota prius. the contact stated that the recall notice for nhtsa campaign number: 16v487000 (air bags) was received in june 2016. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owned a 2010 toyota prius. while driving 45 mph, the anti-lock brakes independently engaged and the power steering and brakes failed without warning. as a result, the contact veered off the road and rolled over several times. the air bags failed to deploy. the contact sustained a concussion, fractured ribs, and several lacerations that required medical attention. a police report was filed. the vehicle was towed to a salvage yard where it was deemed destroyed. the manufacturer was made aware of the failure. the failure mileage was 48,000.
Does my vehicle have a takada airbag. i know it is not part of a recall. i just want to know who manufactured the airbag in my car!!!!!
Tl* the contact owned a 2010 toyota prius. the contact stated that while driving at 25 mph, another vehicle crashed into the front passenger's side. the front driver's side air bags deployed as a result the contact sustained a leg injury. the contact was hospitalized and the driver for the other vehicle had unknown injuries. a police report was filed and the vehicle was towed to a tow yard. the vehicle was totaled by the contact's insurance company. the contact stated that she just received a recall letter number: 16v487000 (air bags) however, the accident occurred back in april of 2016. the dealer and manufacturer were not contacted. the failure mileage was 40,000.
Tl* the contact owned a 2010 toyota prius. the contact was driving approximately 18 mph when another vehicle driving in the opposite direction crashing into the driver's side of the vehicle. none of the air bags deployed. the contact had to be pried out of the vehicle and transported by ambulance to the hospital. the contact sustained three fractured bones in the right foot, 3 toes, a severe strain in the right ankle, and a concussion. the vehicle was destroyed. the manufacturer was notified of the failure. the approximate failure mileage was 96,000. updated 1/4/2016*js updated 03/01/16*lj *js
The air bag warning light activated and the indication of this light indicates the air bags will not deploy. the toyota dealer has determined that the spiral cable has warn out.
I hit a car on the front left side of my car as he pulled suddenly out in front of me. the force and angle caused my car to rollover 3-4 times. the driver front or side airbags did not deploy. the car rolled over 3-4 times completely. it crushed the car totally. passenger side air bag (and no passenger in the car) went off but not driver side airbag.
Tl* the contact owns a 2010 toyota prius. while attempting to park the vehicle with the brake pedal engaged, the vehicle accelerated independently without warning. as a result, the contact crashed into the curb. the air bags failed to deploy. a police report was not filed and no injuries were reported. the vehicle was taken to a dealer, but was not diagnosed. the body damage was repaired. the manufacturer was notified of the failure. the failure mileage was 72,000.
I had just pulled into the garage and was at a complete stop when the car surged forward and slammed into to the back of the garage, i would tip overattempted to stop the car with the brakes and they were not working so i shifted the car to reverse and it speed out of the garage up an embankment into a fence. it. was up on it's side and i was afraid that it would tip over so in an attempt to bring it down level i shifted to drive and it speed off forward it then jumped a row of bushes into the front yard and did a large circle in the front yard missing three large pine trees and hitting a small tree that ended up stopping the car and deployed the air bag. *tr