We have classified the 8 complaints from 2010 Toyota Prius about HYBRID PROPULSION SYSTEM into the following categories.
Tl* the contact owns a 2010 toyota prius. while driving approximately 60 mph, the vehicle stalled and could not be restarted. in addition, the check hybrid system warning indicator illuminated. the vehicle was towed to toyota of redlands (located at 921 new york st, redlands, ca 92374, (909) 793-0300) where it was diagnosed that the fuel gauge was inoperable, which caused the vehicle to stall. the vehicle was not repaired. the vehicle was repaired per nhtsa campaign number: 18v684000 (hybrid propulsion system) on february 27, 2019; however, the failure occurred. the manufacturer was not contacted. the approximate failure mileage was 200,000.
Tl* the contact owns a 2010 toyota prius. while driving at 35 mph, the vehicle shook and smoke emitted through the vents of the vehicle coming from the engine. the contact coasted the vehicle over to the side of the road and powered off the engine. the vehicle was restarted, but the failure recurred. there was no warning indicator illuminated. the vehicle was towed to the contact's residence and later taken to an independent mechanic, but was not diagnosed or repaired. the contact received a recall notification for nhtsa campaign number: 18v684000 (hybrid propulsion system) and went to toyota of downtown la (located at 1901 s figueroa st, los angeles, ca 90007, (213) 354-9999) without the vehicle and was informed that the part was not available. the contact was informed that the part was not available for the repair. the manufacturer was notified of the failure and did not assist. the approximate failure mileage was 97,400.
Tl* the contact owns a 2010 toyota prius. the contact received notification of nhtsa campaign number: 18v684000 (hybrid propulsion system). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. stevens creek toyota (4202 stevens creek blvd, san jose, ca 95129, (408) 984-1234) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the failure. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2010 toyota prius. the contact stated that the vehicle experienced a loss of engine power. the check hybrid system warning indicator illuminated. the vehicle was towed to toyota of greenville located at 2686 laurens rd, greenville, sc where it was diagnosed as an ipm failure and the inverter would need to be replaced. the contact referenced nhtsa campaign number: 14v053000 (hybrid propulsion system, electrical system) however the dealer informed the contact the vin was not included. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 132,000.
Tl* the contact owns a 2010 toyota prius. while driving 45 mph, the engine, electrical motor power to the brakes, and steering failed without warning. the contact merged to a center lane due to traffic. the vehicle was towed to a dealer where it was diagnosed that there was a possible failure with the inverter hybrid propulsion system. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 149,000.
Tl* the contact owns a 2010 toyota prius. while driving approximately 50 mph, the vehicle lost power without warning. the vehicle was towed to the dealer where it was diagnosed that the electrical system fried the inverter and shut down the entire system. the contact stated that the software was an ongoing issue and overheated the inverter, which caused the engine to shut off and the vehicle to completely stop. the vehicle was repaired. the manufacturer was notified. the approximate failure mileage was 65,000. updated 01/04/17*lj the consumer requested a response and/or status report. updated 7/7/17*js *tr
Tl* the contact owns a 2010 toyota prius. each time the vehicle was driven, it shook, stalled, and the check engine warning indicator illuminated. in addition, the contact had to depress the brake pedal with excessive pressure for the brake lights to illuminate. also, the horn failed to function. the vehicle was taken to south bay toyota (located at 18416 s western ave, gardena, ca 90248, (310) 323-7800), but was not diagnosed or repaired. the vehicle was later taken to autonation toyota cerritos (located at 18700 studebaker rd, cerritos, ca 90703, (562) 802-4000), but was not diagnosed or repaired due to the repair fees. the vin was included in nhtsa campaign number: 18v684000 (hybrid propulsion system). the manufacturer was not notified of the failure. the approximate failure mileage was 100,000.
Tl* the contact owns a 2010 toyota prius. the contact stated that the vehicle was repaired under nhtsa campaign number: 14v053000 (electrical system, hybrid propulsion system). the contact stated that the remedy failed to repair the failure and the check engine warning light illuminated. the vehicle was taken to a dealer for diagnostic testing. the mechanic stated that the inverter assembly needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 96,000.
I was driving approximately 35 mph and all of a sudden the car stalled and stated, "check hybrid system". stopped the car right away called my insurance company for emergency road service and had the car towed to a toyota facility where they diagnosed the problem as a failed inverter, which is part of the hybrid system. this is a safety issue and must be addressed. if i had been on a freeway or in heavy traffic, i could see this being a very dangerous scenario. *tr
About a mile after having entered the freeway as i was merging towards the carpool lane the car shut off in the number three lane.the dashboard displayed the message, "check hybrid system", and would not respond. my speed was approximately 65 mph when this occurred. i immediately pressed on the brake but the car was not slowing down as it normally does. when i finally got over to the number 1 lane, i entered the emergency lane but was still having trouble coming to a stop. i brushed up against the freeway wall in order to come to a complete stop. after switching the car off and attempting to restart it, i would get no respond and all the dashboard indicators would remain on with the "check hybrid system" displayed. this incident was terrifying as i was driving with my two year old daughter and two other occupants. the car should have displayed a warning and not simply stalled out. if this incident had taken place a few minutes later, i would have been in the hov lane and could have resulted in a devastating accident. *tr
Tl* the contact owns a 2010 toyota prius hybrid. the contact stated while attempting to exit a parking lot, the vehicle failed to accelerate over 45 mph. the vehicle was towed to a dealer. the technician diagnosed that the hybrid inverter assembly failed and need to be replaced. the manufacturer was made aware of the failure. the vehicle was repaired. the failure mileage was 64,599.
The hybrid inverter assembly failed when i tried to accelerate from a stop onto a rural highway. this occurred approximately two months after receiving the motor generator ecu and power management ecu software update that was intended to prevent this type of failure.i was notified of this update/recall in late march 2014 and had the update completed at a authorized toyota service center. *tr
Making a right turn at 15 mph and upon pressing gas pedal to accelerate after completing turn, power is reduced to 'limp home mode' at 10 mph. check hybrid system message appears on center console. 1 mile later the vehicle loses all power and will not restart. emergency towed to nearest toyota dealership. inverter on backorder from los angeles warehouse and estimate is 3 weeks to replace. retail price of inverter plus labor and rental car expenses all covered under warranty is about $11,000 usd. toyota has been exemplary in this ordeal and taking care of the customer. this is a heads up to other owners of inverter related to recall: recall subject : inverter failure may cause hybrid vehicle to stall report receipt date: feb 12, 2014 nhtsa campaign number: 14v053000 component(s): hybrid propulsion system. *tr
On monday february 24th 2014 my 2010 toyota prius, hybrid inverter failed while i was driving and my car suddenly stopped on the road. i looked on the instrument panel and the check hybrid system was illuminated. the car would not start. i decided to call a toll truck company to take me to the nearest toyota dealer. once i arrived the service advisor informed me, the 2010 toyota prius has two active safety recalls. i was never notified. the two safety recalls are the hybrid inverter & brake booster pump assembly. today is thursday february 27th 2014 and the toyota dealer has failed to repair and return my car. the toyota dealer stated this is a safety recall, they need permission from toyota headquarters to approve parts. i pleaded with the toyota dealer to provide me with a vehicle, while i wait, they refused. *tr
2010 toyota prius. consumer writes in regards to vehicle engine problems. *smd the consumer stated while driving, she heard a pop and the engine and power stopped. she coasted to the bottom of the hill and the vehicle came to a sudden, full stop. the warning message on the display read, check hybrid system. the vehicle was towed to the dealer. the dealer performed a diagnosis, and informed the consumer, the problem was the computer that ran the hybrid system. however, the part was on national backorder. it took a month, for the part to arrive. the consumer received a recall notice, for the very part that failed on her vehicle. *jb
Tl* the contact owns a 2010 toyota prius. the contact was driving 75 mph when the vehicle lost power and the contact was unable to accelerate. the contact was able to maneuver the vehicle off road to a safe area where it was towed to a dealer for inspection. the contact was informed that the inverter module assembly needed to be replaced. the vehicle was repaired. the manufacturer was notified of the incident. the approximate failure mileage was 60,100. updated 03/21/14*lj the consumer stated the failure occured just after filling the gas tank. updated 03/28/2014 *js
Tl* the contact owns a 2010 toyota prius. the contact stated that while driving 40 mph, the hybrid failure warning light illuminated as the vehicle began to lose power. the vehicle was taken to the dealer for inspection where they stated that the inverter assembly needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 37,125. updated 02/03/2014*lj
I was driving 15 mph and all of a sudden the car stalled and stated, "check hybrid system". stopped the care right away called aaa and took it to a toyota facility where they diagnosed the problem as a failed inverter, which is part of the hybrid system. this is a safety issue and must be addressed. *tr
Tl* the contact owns a 2010 toyota prius. the contact stated while driving approximately 45 mph the vehicle stalled. the vehicle was towed to the dealer for diagnostic testing. the technician stated the hybrid system inventor had to be replaced. the manufacturer was made aware of the failure. the vehicle was repaired. the approximate failure mileage was 114,189. updated 12/23/13*lj updated 12/24/13
While traveling on an expressway, during rush hour traffic,every light on the dash board lit up then the car completely died. a message of 'hybrid system failed' showed before it died. there was no slow down or warning. the car was towed to the dealer and the inverter was replaced. *tr
Letter on behalf of, request assistance in getting toyota to replace a defective inverter on his 2010 toyota prius; this part was previously recalled on earlier models; reply to the cleveland district office *tgw the consumer stated the vehicle shut down, as he was driving on the highway. the consumer was informed the inverter would cost $3,400 to replace.
On the day prior to the event, the weather was around 55 degrees and misty with occasional light rain. our 2010 toyota prius iv was parked during most of the day. while driving on interstate 35 in texas going 70 mph, all of a sudden 4 different warning lights illuminated on the dash along with the large rectangular warning message saying "check hybrid system". the vehicle lost power to the wheels, the accelerator did not work even though the gasoline engine was still running, the vehicle coasted to the shoulder where it was immobile and had to be towed to the nearest toyota dealership. this was the first time we had any trouble with the vehicle. the odometer reading was ~3,500 miles. the dtc code was dtc p0a3f "drive motor a position sensor circuit". the dealer initially replaced the entire inverter assembly, which did not correct the problem. then they replaced the entire transaxle for the vehicle. this corrected the problem. i do not have either of the parts that were replaced, although i am sure toyota does have the parts. *tr