On march 2, 2019 i purchased a brand new 2019 toyota hatchback from toyota of richardson. after only owning the car for 3 weeks i received a notice from my vehicle's alert system that there was a safety recall on it. i was never told this by the auto dealer or by toyota. the recall was due to an error with the manufacturing of the vehicle. in researching this, i found that in december of 2018 this recall was publicized on the world wide web and with nhtsa. the torque converters is defective and could cause a crash when the car has rapid acceleration. the vehicle could suddenly lose power while driving. my daughter, who is the co-owner of this vehicle, is the primary driver. she has 4 children, in which one is handicapped. she and her children has been at risk when driving and/or riding in this vehicle since the purchase date. so, for 3 weeks my family was at risk of having an auto accident due to a manufacturer's default in which a recall was issued 3 month prior to the purchase of this vehicle! yet the dealer did not take the time to fix this problem prior to our purchase. this is ridiculous!!
Tl* the contact called on behalf of her niece who owns a 2019 toyota corolla. while driving 70 mph, the vehicle stalled without warning. the contact was unable to restart the vehicle for approximately ten minutes. once the vehicle was restarted, the driver shifted into drive, but the vehicle rolled backwards. the vehicle was taken to classic toyota (located at 1717 w sw loop 323, tyler, tx 75701, (903) 579-0655), but was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 9,179.