My name is [xxx] and i am a disabled veteran. on may 25, 2015 i was in a severe accident and now i am 100% disabled. after the accident i wanted a vehicle with every safety option possible because i have ptsd about driving. i bought a 2015 toyota avalon hybrid limited that had pre-collision system (pcs) that helps prevent accidents. in december i received a recall for the pcs system that was dated 11/03/2015 telling the pcs had flaws and i had to turn off the system. i was not happy because that was the main reason i bought the car because it made it safe. on january 14,2016 i took the avalon hybrid to auto nation toyota in pinellas park florida for the 5000 mile checkup. i asked about the pcs recall and they had no information on the recall and no timeline for a fix. i was not happy with that response because one of the features that made me feel safe driving was eliminated with no fix in sight. i also receive an email from a toyota customer service representative stating that there was no timeline for a repair or parts replacement. a rental vehicle was also offered but it would also not be safe as a vehicle with a pcs system. i want toyota to fix my car or replace it with a 2016 toyota avalon hybrid with pcs. the 2016 toyota avalon hybrid does not have a problem with the pcs system. i am fully disabled and don't feel comfort driving my vehicle anymore. i feel toyota has let me down and basically has done a breach of contract. i have a case number with toyota. the case number is [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr