Twice recently while driving on highway at night, the car computer started failing. lights went out, turn signals didn't work, eventually the whole screen and dashboard that let you drive turned blank. i had to find a way to quickly pull to the side of the road and reset the car by pressing and holding the two buttons on steering wheel. this is a very unsafe condition.
On at least 2 occasions, while driving the car, the electrical system stopped working. one time, the car just shut down at a stop sign nearby my office; the second time, while driving on the highway, the car continued to run but all of the other electrons: speedometer, turn signals, radio stopped working. when i pulled over, the entire car shut down. both instances required a "hard stop" to re-start the car. the dealer informed me that this can happen when the software has not been recently updated. however, you need wi-fi to update the software and it is not readily available where i reside and park my car. i consider this situation extremely dangerous in that the car can spontaneously shut down while in use. i am taking the car into the dealer today-probably so they can upgrade the software on site. however, this does not address future potential issues with the car. i do not have the ability to routinely take the car into the dealership for upgrades. further, there is no message from tesla when the upgrades are available. please help. i really have no desire to die when the car stops working while driving it!
Car was stopped prior to entering car garage. car suddenly reversed then sped up autonomously and crashed into the home. suspect car electronics compromised and endangered driver. requesting investigation if car defect vs user error. thank you !
Tl* the contact owns a 2018 tesla model s. while approaching a red light, the speed increased and the vehicle failed to respond when the brake pedal was depressed. the vehicle drove through the traffic light and crashed into a vehicle that was making a left turn. the front driver's air bag and knee air bags deployed. the front driver's side curtain air bags had not deployed. the driver sustained shoulder and back injuries that required medical attention. a police report was filed. the insurance company towed the vehicle to a collision repair facility. the dealer (san diego miramar tesla, 9250 trade pl, san diego, ca 92121, (858) 271-5100) was notified of the crash and the contact was waiting for feedback from the insurance company. the dealer and the manufacturer were waiting to retrieve the information from the electronic data recorder to investigate the cause of the failure. the approximate failure mileage was 49. *bf*jb