I have reached out to tesla 3 times to fix a sudden unintended acceleration issue. 11 days after i reported the issue and they told me my car was ok to drive i got into a accident. it took tesla 5 months to give back the reports of the crash in which they said it was my fault. i have lost trust in the company and have seen that 127 other people have been affected by the same issue according to cnn please take care of this issue. any tesla owner is a pioneer of a future creation. after the accident they told me autopilot is on beta mode its not perfect yet. they should not allow public to use a hazardous software. also tesla employees were very negligent. i almost died in this accident with my father and the manager had no idea of my case even after my car was given to me and they said it was ok to drive. i got into a accident 11 days after they ok'd my car please help as i am frustrated and do not know what to do anymore or who to get to fix my car. i have documentation of addressing sudden intended acceleration to tesla multiple times. thank you
On saturday 5/11/2019 around 12:45pm while i was driving on the highway the car suddenly made a loud sound then the car shut down in the middle of the highway leaving me stuck. the car would not go into gear. the car display an error on the center console "unable to drive, please proceed to safety" (something like this) i did not take a photo since i was concerned about being rear ended. i had to call 911 to stop all traffic so the car could be pushed off the highway. as we were about to push the car it started working again. i will be taking the car into tesla service so they can try to determine why this occurred. this could have caused a major accident to myself and others if this happened during non rush hour traffic.
Our tesla has had two incidents in the last three months of uncontrollable acceleration....once slowly going into a parking place and once backing out of our garage. the first one resulted in a couple of cracked ribs (with seatbelt on) and $18,000 in damage. the second incident: the tesla, when backing up went totally out of control by accelerating and it barreled across the street and knocking down a tree before coming to a stop. the tesla is now in the repair shop with extensive damage to the rear of the car. not sure yet of the dollar amount. i feel this is a serious defect in the tesla model s.
Here is a tesla in the junkyard: https://www.copart.com/lot/22469458 the suspension has colllollopsed. the front wheels are all brutalised! all the damage appears to be self inflicted after the suspension went whompy. please investigate. thank you. concerned senior citizen. etc etc.
On july 13, 2017, my tesla was driving south on the i-680 in the vicinity of fremont, california. my vehicle was in self-drive mode traveling in the left-most lane at 65 mph. my hands were on the steering wheel. we entered a long curve to the right and approached stopped cars ahead of us. the self-drive mode in my tesla then stopped operating and i was left to suddenly have to steer the tesla onto the left shoulder of the highway in order to avoid hitting the vehicle directly ahead of me. this all occurred under clear skies and dry road conditions. i could not simply accept this behavior by my vehicle without registering a complaint at my tesla dealer in seaside, california. the tesla service rep examined the logs on my vehicle and later that same day reported to me that the self-driving feature on my tesla was still in beta stage and that my new tesla's firmware was defective. i would now like tesla to take back this tesla and return to me a full refund. this is the second major failing of this tesla which has only about 700 miles on its odometer. i took initial delivery of this tesla on may 3, 2017. this failure of the self-driving feature occurred at around 10:30am on july 13, 2017. the first failure of the navigation system occurred on may 3, 2017, the original delivery date. the navigation system had simply frozen at the dealership. again, i would like to return this vehicle to tesla for a full refund.