Tl* the contact owns a 2017 subaru forester. the contact stated that a recall notification was received for nhtsa campaign 19v701000 (air bags) and called the manufacturer. the manufacturer called first team auto mall dealer, (6520 peters creek rd, roanoke, va 24019, (540) 362-4800) and was informed that the part was not available for the repair. the information provided to the manufacturer from the dealer was provided to the contact about the part not available for the repair. the vehicle was not taken to a dealer. the contact had not experienced a failure. part distribution disconnects.
Tl* the contact owns a 2017 subaru forester. the contact stated that at start up and while the vehicle was driven, the air bag warning light illuminated and remained illuminated. the vehicle was taken to subaru of bend located at bend 2060 ne hwy 20, bend, or 97701, to be repaired. the contact referenced the failure to nhtsa campaign number: 19v701000 (air bags) as a possible cause for the failure. the manufacturer was made aware of the failure. the failure mileage was 28,199.
Passenger side air bag came on with no passenger in the seat. it would happen with the vehicle stationary or moving. sometimes it would reset on its own but after a few days the complete airbag system warning has come on and won't go away. found out online that it is common problem with the subaru forester and the manufacturer needs to put to task as they are definitely not doing enough and are playing with the lives of people. when i contacted a local dealership (subaru of grapevine) they outright wanted money for diagnosing a problem they knew was preexisting. this clearly reflects the attitude of the dealership and the manufacturer towards this serious issue.
Recall notice via us mail, also read about another recall that will be coming, i believe the boxer engine.
Called dealer about recall. they stated no fix was available. when i asked when it would be they said they would have more information in late december (recall date was oct 3). at that point the fix would not be available but they could tell me if and when it might be. this does not seem timely for a life threatening situation. note dealer was professional. my issue is with subaru corporation. nhtsa recall number is 19v701000. manufacturer recall number is wum98. recall is for non functioning airbag for passenger side.
Tl* the contact owns a 2017 subaru forester. while driving approximately 25 mph, a tractor trailer collided into the passenger side of the contact's vehicle. as a result, the contact's vehicle rolled down a hill several times and the front end was severely damaged. the driver and passenger side air bags did not deploy. the contact stated that only the passenger and driver side curtain air bags deployed. the driver sustained an injured left hand and left leg as well as shoulder injuries. the front passenger sustained head, right hand, and facial lacerations. the vehicle was towed and a police report was filed. the cause of the failure was not determined. the manufacturer and dealer were not notified of the failure. the failure mileage was 75,000. *dt *tr*jb
The airbag fault light comes on steadily.
On october 4, 2019 my car was parked and the passenger rear bumper was hit and damaged by a school bus. my car has been in the shop 4 times to get fixed and it is still not fixed. the bsd/rcta sensors are not working. the dealership has "fixed" this issue 4 times now and i am taking it back to the dealership for a 5th time.
Purchased our 2017 subaru forester on 09/24/16. on 09/05/17 the warning light on dashboard came on warning that the passenger airbags were not functioning. this happened when a passenger was in the passenger seat and the car was on a highway. the warning light has come on 40-50 times when the car is on the road and a passenger is in the passenger seat. the car was brought into dealer and i was told multiple times codes were not there so no problem. we were told do not place anything electronic near the seat. told we had spilled liquid on seat and seat dirty. nothing has ever been spilled on the seats. i find it troubling that a major safety system of a vehicle is malfunctioning on a regular basis and the subaru is not actively trying to fix the vehicles. i went into dealer today on 3 oct 2019 to again have the problem looked at only to be told that the car is no longer under warranty and they can order part. i have searched online and it is interesting to see that so many other subaru forester owners have the same problem and there are law groups lining up class action suits. i would just like subaru to take ownership of the problem and fix the airbag systems before someone is injured or killed.
The passenger air-bag is malfunctioning as the gel layer in the seat is malfunctioning.
The passenger side air bag sensor does not always know when an adult is seated in the front passenger seat. the passenger side airbag will remain off even when an adult is seated with the seat belt on. the airbag light will light up on the dash randomly but clears once the vehicle is shut off. this occurs while the vehicle is in motion and is concerning as the front passenger airbag would not deploy in a crash.
2017 subaru forester with 45,000 miles - air bag sensor went out unexpectedly (as shown by a red airbag light on the dashboard) air bag would not deploy if the car were to get into an accident even when there was a person in the passenger seat of the car. light would indicate that there was an issue while driving at any speed. light would turn off on occasion and then turn back on, even with no change in weight on the seat, indicating that the sensor was faulty. nothing was spilled on the seat where the sensor is located nor should there be any other reason that the sensor should stop working at only 45,000 miles. this was purely an equipment malfunction.
My sms manual airbag warning came on and told me to refer to the manual. i saw my passenger airbag was no longer on, even though i had a passenger in the front seat belted in. i noticed this seems to be a common issue, one that is being investigated. for a 2017 vehicle, this should not be happening.
My subaru forrester 2017 airbag sensor came on for friday and saturday september 20 and 21 while driving and stationery in my driveway.took it to the dealer and no one was available to perform a diagnostic test. schedule this monday 23 and the sensor required to one. cost $961.00. called subaru headquarters and asked about my extended warranty and does not cover. however since this was not my fault, they will do the repairs at no charge. awaiting for parts to be delivered so that i can bring my car in for repairs.
Passenger airbag warning light comes on/ goes off intermittently. the light warns us that the airbag is off despite having a passenger in the seat. i have seen online that many people are having this problem so i wanted to log our issue with nhtsa as well. the vehicle has never deployed it airbags nor been in a front end collision.
While operating my subaru forester an icon appeared on the dash indicating there was an issue with the airbags, at the same time the warning light indicating that the passenger airbag was off even though my wife was seated in the passenger seat. i contacted the dealership and had the car examined and was told that the passenger occupancy sensor was failing and needed to be replaced. the vehicle is less than 3 years old but has 52643 miles on it as i travel throughout new england on business, most of those miles the passenger seat is unoccupied. they also told me the extended warranty we had purchased would not cover the repairs even though at the time of purchase we were told it was the best way to pay for any expensive electrical repairs that might pop up. i had the defective sensor replaced for $1.178.50. it is my belief that the sensor was in fact a defective product and the replacement should have been at no cost to me due to its failure to perform.
2017 subaru forester. consumer writes in regards to unintended acceleration. *ld the consumer stated while attempting to park the vehicle, it accelerated in reverse. the vehicle drove over a curb and crashed into a tree. the brakes were inoperable. the key was removed from the ignition in order to bring the vehicle to a stop. the airbag did not deploy. *js
While traveling at any speed, the passenger air bag will switch to off. an error message will appear indicating that the srs airbag system needs checked. issues appears to be located with the occupant detection system in the passenger seat. *dt *as
Airbag light stays on stating that the airbags are not functioning on the passenger side. was told that this was my fault due to damage to the sensor? not so. only normal use, no damage, rarely anyone sitting there. $850 plus labor to replace. said warranty would not cover it due to a small grease stain on seat.
Tl* the contact owns a 2017 subaru forester. the contact stated that the passenger side air bag and air bag on/off warning indicators illuminated. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. the manufacturer was made aware of the failure and informed the contact that the air bag sensors might need to be replaced. the failure mileage was 98,000.
Passenger airbag turns off randomly.
Red srs airbag warning light on solid above the speedometer. 'srs airbag system needs to be checked' message on multi-function screen. amber " passenger airbag off" indicator lit while an adult passenger is present in the front passenger seat. happens randomly, while vehicle in motion or stationary. happens during routine driving. indicators may or may not clear next time the vehicle is started. took the vehicle to dealership and was informed a seat cushion pad needs to be replaced. part not in stock, driving the vehicle in the meantime. ticket open at dealership, so no hardcopy evidence until part is replaced.
Involved in a car accident that was where the subaru was t-boned on the passenger side, resulting in extensive damage. both front and rear door and all paneling on the passenger side had to be replaced. the side airbags failed to deploy upon impact. my vehicle was moving at 40mph and the vehicle that hit me was going 20-30mph and accelerating. *dt *tr
On several occasions since august 2019-present the passenger side airbag warning light comes on regularly without cause regardless of a passenger being present in the car.
Passenger airbag intermittently goes off when there's an adult passenger properly seated in the seat while vehicle is in motion on the highway. the light in the center console goes from on to off, and the red srs airbag warning light in the driver's console comes on. the srs light can stay on for a couple days with vehicle stationary or in motion, then returns to normal. i've notified my local subaru dealer by email on aug 16, 2019, but have not yet had a reply.
Tl* the contact owns a 2017 subaru forester. while driving approximately 35 mph, the front passenger air bag warning indicator illuminated for approximately one week. the contact stated that the failure occurred after a passenger was seated on the front passenger seat. the contact called dunning subaru (3771 jackson rd, ann arbor, mi 48103) to schedule an appointment; however, it was cancelled because the warning indicator turned off. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was not notified of the failure. the vehicle was not repaired. the contact also received a recall notification for nhtsa campaign number: 19v701000 (air bags). the approximate failure mileage was 24,000.
The lights indicating an air bag malfunction come on intermittently. it appears that the air bags are both off. we took it into the dealer when this first started happening, and at that time the lights did not indicate a problem. they said they could find nothing wrong. the lights came on again this morning indicating a problem with the air bags.
The srs airbag system warning light turned on while the vehicle was in motion, without a passenger sitting on the front passenger seat. after parked the vehicle at a safe place, i turned off the engine and then re-started it, the warning light was still on. also tested with a person sitting on the front passenger seat, and srs airbag system warning light and passenger air bag is off. this srs airbag warning light kept on since then, the passenger air bag is always off no matter whether there is a front passenger. this vehicle is 2-year old with 2,3000 miles.
My wife has been using a seat cushion, for her back problem, for over a month. starting 4 days ago the passenger seat air bag sensor indicates off. the air bag indicator only goes back on when the seat cushion is removed. i brought the vehicle into my subaru dealer and they indicated that there were no error codes. i asked them to replace the sensor and the problem persists.
The srs airbag system warning light began to occasionally alert and turn off the passenger airbag at about 25,000 miles in both of our 2 year old 2017 subaru foresters. now the passenger airbag turns off when just about anything is put into the front seat. this happens both when the car is running while it is stationary or when it is in motion. neither car has been involved in an incident/accident.
This is the second car referenced under complaint 11258187. the srs airbag system warning light began to occasionally alert and turn off the passenger airbag at about 25,000 miles in both of our 2 year old 2017 subaru foresters. now the passenger airbag turns off when just about anything is put into the front seat. this happens both when the car is running while it is stationary or when it is in motion. neither car has been involved in an incident/accident.
Srs airbag light came on while driving with a passenger in the front passenger seat. at the same time, the passenger airbag turned off. this happened twice, 4 days apart. took car to the dealer and they told me the sensor must have gotten wet. i don't believe the sensor was ever wet. happen again twice in the next 2 weeks while driving. i had also previously had the passenger seatbelt like come on when there was no passenger in the seat while driving. went back to the dealer and they replace the passenger seat due to a bad sensor.
When a passenger is sitting in the front passenger seat, the airbag will turn off on it's own saying that the system need to be checked. the vehicle is less than 2 years old and has 40,000 miles. this happens when the vehicle is in motion intermittently.
Passenger side airbags are intermittently being disabled when a passenger sits in the seat in a proper seating position. instrument cluster displays warning message when this happens and airbag off display light comes on. red srs airbag warning light in the driver's console also comes on. this seems to happen only during longer commutes as i've noticed the warning lights do not come on when driving short driving distances and the warning lights often disappear when car gets turned off or after a day passes. this started happening in june of 2019. took vehicle to local subaru dealer on 06/12/2019. they checked for stored codes and it came back with code b1760 was stored in occupant detection system and code b1650 stored in airbag control system. they checked for any damage/loose connections/moisture as dealer stated those things may cause the lights to come on but no problems were found. they cleared the codes and stated they could not determine what was wrong and the light did not come on while the car was at the dealer but they didnt even drive the car which is why the problem could not be replicated. i was charged $105.95 by the dealer for their time. i told them that i researched the matter online and that many subaru forester owners are experiencing the same intermittent problem. i was told by the dealer that until subaru issues a recall they can't help me and won't reimburse me for my charges.
While 2017 forester in motion (both instances occurred at highway speed) srs red warning light in drivers dashboard comes on. also airbag indicator at middle top information section changes from passenger airbag on to passenger airbag off. this happens even though there is a passenger in the seat. this event has occurred on two occasions - nov 2018, and jun 2019. in both instances the issue resolved after a few days but before subaru service could be scheduled to review the issue. subaru service dept said the issue was caused by electrical interference from a cell phone on the seat. however, no electronic devices were on the seat at the time of incidents. the seat have never gotten wet either.
The airbag light warning keeps going off randomly stating that the air bag is off when there are passengers in the car.
The passenger air bag systems shuts off when a passenger is in the seat on our 2017 subaru forester. we've tried several things to getting out of the vehicle and back in, shutting the car off and starting it back up to see if the air bag system would reset itself. it does not work. we have not gone to the dealership yet as this just started. will be calling them soon.
Passenger air bag warning light came on when driving on a highway at 65 miles per hour with a passenger seating in the passenger seat. her weight, approx. 130 lbs and the seat was dry. brought the car to subaru dealer. tech found srs light on. tech scanned codes and found a occupant detection sensor mat system fault. had to replace passenger front seat bottom. i feel this is a safety issue with the air bag system and should be recalled without the owner having to pay for the replacement bad sensor.
Usually while driving, the passenger airbag sensor will turn off and put an error code out that says not on even with an adult in the seat. resetting the code can get it to go off but it returns. has turned off on its own before and come back. turning car off and on does not reset it. *dt *dt *as
2017 forester srs airbag sensor defective two years after purchase, the srs airbag warning light appeared. this light flickers on and off, at random, whether or not a passenger is in the seat. (no passenger will be driving with me until this is repaired.) my subaru dealership service manager told me that there was a recall (he misspoke, perhaps he meant 'should be') and said that he "sees this all the time". he immediately knew (prior to testing it) that they would be replacing the passenger seat bottom, for a new sensor pad. he said they are usually backordered. backordered indicates to me that there is a high demand to correct this error in this critical safety system. at this point, i have subaru corporate involved; i've emailed and spoken at length with kris drechsel, a supervisor in customer service, and charles hosier, a customer service advocate. while they both were superb in their interactions with me, i learned nothing about what subaru is doing or intends to do about this reprehensible situation, other than pass along my complaint. i was emailed that they are "not aware of any trending issue with the passenger side seat sensor". subaru is clearly aware there is a problem and is neglectful in not being fully transparent with owners that there is the potential that an airbag may not deploy in a collision due to this sensor defect. subaru noted that they rely on customer feedback and that the appropriate protocol will be followed for such complaints. considering the gravity of this issue, i assume, then, that i am the only customer who has provided this complaint and that they are now going to discover the 'trend' and provide notice of this srs airbag defect to the public. there are 25 complaints on this site alone (of how many that "may appear"?), countless online forums, and apparently law suits pending. is a death what's prerequisite here?
Passenger air bag switches to "off" despite passenger sitting in seat. subaru dealership diagnosed faulty sensor. air bag light switches to "off" at random times even when passenger is seated in seat. on the dashboard, next to the odometer, a red square with a lower case "i" appeared and below to the left the red airbag indicator lit. the system says to check srs airbag and bring to dealership. this often occurs when car is stopped/parked and passenger gets out while car is still running. dealership agreed to replacing sensor but the part has been unavailable for 6 months now. we keep being told "it's on order, can't say when it will arrive. " vehicle is unsafe to drive with a passenger as a result. see more complaints here: http://www.carproblemzoo.com/subaru/forester/air-bag-on-off-switch-problems.php
Front passenger seat occupancy sensor not turning on the air bag.
Seat bottom occupant detection system failed to work. notice that the air bag system needed to be serviced appeared on dash message. notice occurred both when stationary and when moving. dealer replaced seat bottom sensor under a b1760 code. part(s) used:64139sg140vh. this is a leased vehicle (private).
My 2017 forester began having the passenger airbag light switch off when there was a passenger in the seat and the vehicle was in motion. on the dashboard, next to the odometer, a red square with a lower case "i" appeared and below to the left the red airbag indicator lit. also on the upper dash, the passenger airbag on light switched to off. in order to rectify this, i had to pull over, shut off the engine and restart it. this happened several various times during normal city street driving. returning from a 1200 mile trip recently, it occurred near the end of my trip about every 40 miles. very distressing! took to dealer and they said no codes were in the computer showing any problems. said the seat might have had something spilled on it which never happened! they said that the red square with the white "i" in it meant the eyesight was malfunctioning which was ridiculous!! why would the airbag light make the eyesight malfunction? i have never had a problem with the eyesight and i use it all the time. when i looked online, i discovered that there were many people who had the exact same problem with exact same symptoms!! surprised that subaru has not had a recall for this. are they waiting until someone dies in an accident before they do anything? i recently had a person turn in front of my my 2015 forester and all the airbags deployed reducing injuries. if my 2017 forester airbags are not working in an accident, my passenger could be severely injured and subaru would be responsible!! they need to fix this problem now!!!
The upper dashboard passenger air bag warning light above the steering wheel is going off and on weather there is a passenger in the seat or not. it may stay on after starting the engine and continue during driving. the last 45 minute trip i took it stayed on the entire time. other times it has come on while a passenger was in the seat in the middle of a trip @ 45mph. the dealer on 2/28/19 says it's a "b1650 occupant detection system malfunction" and that the passenger seat bottom needs replaced but there is no replacement available at this time. said they would call when it was available, but don't hold my breath. this is a safety issue as the air bag will not deploy in a crash if the light is on. i find many complaints about this issue online but no recalls. why not. how many people will need to be killed before this safety issue is quickly resolved? this vehicle has 25,437 mile on it.
Takata recall notice was received
The passenger air bag light comes on showing that it is turned off when someone is riding in the passenger seat. this has occurred several times. sometimes it will go off if you check the connections under the seat to the unit. it has also occurred when no one is riding in the vehicle.
This car has suffered a persistent failure of the passenger seat occupant detection system. it happens at random with or without a passenger in the seat, and there is no specific trigger for it that i can discover. the dealer diagnosed this issue after several failures on january 7, 2019 and on the dealer's advice, we gave the car to the dealer for service on january 9, 2019, and we have been in a loaner since then. the last we have heard from the dealer is that the parts to repair this issue are currently not available and they won't be available until april, 2019. this is not an isolated incident and we have seen on the internet numerous other subaru owners with this issue
Passenger air bag switches to "off" despite passenger sitting in seat. subaru dealership diagnosed faulty sensor, suspected cause being seat covers. removed seat cover, sensor is still faulty. air bag light switches to "off" at random times even when passenger is seated in seat. dealership agreed to replacing sensor but the part has been unavailable since sept. 2018 (6 months now). we keep being told "it's on order, can't say when it will arrive." vehicle is unsafe to drive as a result.
The passenger airbag will stop working while the passenger is seated in the front passenger seat. two alerts show up in different areas on the dash lights indicating a problem with the passenger air bag advising to have it check immediately by the dealer. when i took the vehicle to the dealer they first advised me that the airbag light was do to the seat being wet, placing a cell phone or lap top on the seat. none of those things have caused the malfunction light to go on in my vehicle. the light would randomly come on advising me that the passenger seat airbag was not on. when this occurred the vehicle was in motion every time. the dealer claimed that my problem was caused by a stain on my seat, they claimed the mechanic cleaned the seat and they were going to release the vehicle to me. i insisted however that my seat was never wet nor stained. the service advisor then spoke to a manager and they then informed me that the problem was the airbag sensor in the seat. they said it would take 2 days to get the part. two days later they told me it was a national back order on the part. my vehicle has been at the dealer since 09/11/2018 and i am still waiting for the part which they keep calling me and telling me it is on backorder. they have provided me with a loaner. corporate subaru personnel have also contacted me concerned about this issue. as of today 10/18/18 subaru as not corrected the issue.