2017 ram 3500 diesel. strong exhaust smell in cab during colder times. the wind is not blowing in the direction where the heat intake can draw the smell in. the smell is very over powering. i have had in the dealership 3 separate times with no luck in them doing anything. they are 'not able to smell it', however each time i start it at the dealership i can smell the exhaust in the cab. the smell continues until the vehicle is at sustained highway speeds. the smell is so bad that the windows must be open.
A06 drag link recall: planet chrysler, dodge, jeep, ram fiat in flagstaff az pretended to fix the recall however they did not fixed it properly. they never cleaned the drag link first. they put few dabs of welding material on the nuts and sleeve right on top of dirt and did not weld them together like they were suppose to.
Recently, i departed from home in my truck to head out on errands. i found it was difficult to steer. realizing it felt like a flat front tire, i pulled off the road and found the front right tire was flat. at no time did i receive any warning from the factory installed tire pressure monitoring system. looking at the tpms, the pressure indicated 14 psi, then later 11 psi. at no time did i receive an audible or visual alarm from the truck. later i had the nearby dealership investigate this, and they reported the system is working as designed, but they can't/won't show me in writing when the alarms are supposed to activate. i have an open case with ram customer care, but the manager continues to point towards the dealership's verbal answer. another person i know was recently driving towing a heavy rig when another driver pointed out to them that they had a flat tire on the truck. they told me they had not received any warning from the tpms. as you know, the risk of a tire overheating and blowing is what tpms is supposed to help drivers avoid. a tpms that is not warning drivers after about 10-20% loss of pressure is creating a risk for operators and other vehicles and passengers.
While driving truck on cruise control on florida turnpike at 68mph, no potholes or abnormalities in roadway. truck began to shimmy real bad. nursed the truck home and inspected all aspects of front end and tire pressure. pressure was set at 80psi per manufacture recommendation for front tires. took truck to dealership and they advised both front nexen 235/80r17 tires had inner wall separation. the truck has only 5734 miles on it and it is not abused. extremely disappointed that these tires failed and could have been catastrophic if i was hauling my 8000 camper with family inside of it. dealership would no let me photo the tires, they said they were in communication with nexen to get them replaced.
Truck has a vibration/shake at highway speeds. initially thought it was tires so i replaced. problem continued and i replaced tires again. steering and pitman arm came loose and dealer could not find. i showed it to dealer, they tightened it and fought me on alignment. vibration continued, front bumper sagged and front sonars became intermittent. dealer fixed bumper twice and said dodge sonars are fair weather and couldn't duplicate. steering came loose again, dodge fought me on alignment again. recall came out and welded nuts on steer bar turnbuckle. contacted ram service and continued trying to get truck fixed. dealership became "tired of me" and brushed me off with "could not duplicate". new dealership, kept vehicle for 1 week and returned it stating they couldn't hear any problems. when told the problem wasn't audible they politely told me my truck was out front and i could leave. new dealership, tech went for test drive with me so i could show the problem. acknowledged that it wasn't normal. after 2 weeks i got my truck back with no documented maintenance or invoice. problem continues. returned truck. after 6 weeks ram customer service told me that it was ready. invoice showed mileage in and mileage out the same and that chrysler stated problem as normal. in 6 weeks my truck moved 1 time from 1 parking spot to another. not enough to change mileage and nothing was done to it. dealership was short with me when i picked up. ram service sent my issues to litigation. was told that truck has too many miles and is normal. prior to litigation dealership had told me they drove every hd they had and mine was the only one doing this. after sent to litigation i was told that they all drive the same as mine. currently looking for 5th dealership, still working with ram service case #57185298. no documentation of 2nd alignment given. no documentation for 2 week stay at stanley