Tl* the contact owns a 2016 ram 3500. the contact received notification for nhtsa campaign numbers: 17v562000 (engine and engine cooling), 17v821000 (power train), 18v486000 (structure, latches, locks, linkages) and 19v021000 (steering). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the dealer was not contacted. the manufacturer was made aware of the issue and confirmed parts were not available. the manufacturer was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2016 ram 3500. while driving 70 mph, both headlights failed to operate. the contact had to activate the high beam headlights. the contact also stated that the split tailgate doors were fractured. the vehicle was taken to folsom lake chrysler dodge jeep ram (12545 folsom blvd, folsom, ca 95630, 916-520-1135) where it was diagnosed that the light harness failed and the door latches needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and stated that the contact would be responsible for the repair cost. the failure mileage was approximately 158,000.