Tl* the contact owns a 2015 ram 3500. the contact took the vehicle to carlock chrysler dodge jeep ram fiat of tupelo (966 cross creek dr, saltillo, ms 38866, 662-842-2277) for routine maintenance at 151,000 miles. the service mechanic informed the contact that the vehicle was due for a differential oil change, the contact agreed to the service and a differential oil change was performed. at 173,000 miles, the contact began to hear a noise coming from the rear of the vehicle without warning. the contact then returned to the dealer to have the vehicle inspected. the mechanic test drove the vehicle and the rear differential began to seize. the contact witnessed the mechanic trying to accelerate, but the vehicle failed to engage and would not accelerate. the dealer diagnosed that the rear differential failed and would cost approximately $6,000 to repair. the manufacturer was notified of the failure and provided a case number. the contact was informed that a representative would contact him regarding the matter, but the contact had yet to hear from anyone. the vehicle was not repaired. the failure mileage was 173,000.
On pressing the accelerator pedal, there is a noticeable hesitation before the powertrain responds. i fear one day getting t boned (side impact) from another motorist that is unable to stop or not realizing this is happening to me and not slow down quick enough. this is only noticeable from accelerating from takeoff as in later gears the response from accelerator to response is faster. i bought this truck used almost 2 months ago and dealerships and ram cummins forums site this as a common problem!
While parked on side of hill and loading an attached trailer, transmission park failed after approx 15 minutes causing truck to roll down hill barely missing buildings through a fence and into a bog. in calling dealer this morning says a recall for transmission locking pin but received no notice.
I have received multiple recalls on this vehicle and 2 others i own. when i take them to the dealership i am told their are no parts available. last week i was told that dodge is fixing newer cars first. how can i get my vehicles repaired?
Dealer wont fix recalls....dealer says they do not have the parts....has been many many months and dealer says they do not have parts.
Bought truck new and at 40k mile mark water pump assemby failed while driving on highway at 75 mph towing camper,almost crashed,lost steering & control, truck almost caught fire, was so hot, steeming & smoking , mechanic couldnt touch hood for 45 minutes. stranded for a week before fixed-now at the 80k mile mark re-call came out for exact problem and now theres no fix available ? rolling the dice with many lives ! afraid to drive the vehicle. all my issues documented at chrysler care. i can not believe they are letting people drive this vehicle with no fix ....i need help as well as all who own this vehicle original accident happend 3/2016
Tl* the contact owns a 2015 ram 3500. the contact received notification of nhtsa campaign numbers: 17v562000 (engine and engine cooling) and 17v821000 (power train). the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. wyatt arp chrysler dodge jeep in seguin, texas and ancira chrysler jeep dodge ram in san antonio, texas were made aware of the recalls and stated that the parts were unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2015 ram 3500. the contact received notification of nhtsa campaign numbers: 17v562000 (service brakes, hydraulic) and 17v821000 (power train); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the dealer was not contacted. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2015 ram 3500. the contact received notification of nhtsa campaign numbers: 17v562000 (engine and engine cooling) and 17v821000 (power train) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer (greenway dodge chrysler jeep ram orlando, 9051 e colonial dr, orlando, fl 32817, (888) 292-3985) was unable to verify when the remedy and parts would be supplied from the manufacturer. the contact was unable to determine when the vehicle would be repaired. the manufacturer was contacted. the contact stated that the service engine indicator illuminated. the failure mileage was not available. parts distribution disconnect. *tt updated 10/1/18*jb
When accelerating (either from a stop or a rolling stop) and then braking and then accelerating again, the engine will hesitate. some call this "dead pedal" but i feel it's dangerous because it leaves vulnerable in traffic to a collision. it's happened to me numerous times and again today. i was at a 4 way stop and proceeded to accelerate when it was my turn, about 1/3 way into the intersection, a vehicle traffic ignored the stop sign and attempted to cross my line of travel. i had to break and then immediately accelerate and the truck hesitated which left me in the intersection. if the other vehicle had been traveling at a faster rate, it would have t-boned me. as it was, the other driver was able to maneuver his vehicle around me. to me, this isn't a delay in which the turbo spools up to help deliver power. it almost feels like the throttle is dead however the truck is still running. the hesitation can last about a second or so but in that time, i feel the truck is unsafe.
At 70 mph or above the vehicle viberates heavily and have changed tires and balanced four times, it fiberates in the rear mostly or under the seats
Durring normal driving conditions the vehicle has significant lag in throttle respose, as noted in forums as a "dead throttle". the delay can be as significant as a couple of seconds before the vehicle responds. i am afraid that it could occur in situation when accident avoidance is nessecary and the the vehicle will not respond causing an accident. the delay happens often, and has been doing it over the span of several months.
Tl* the contact owns a 2015 ram 3500. while driving 45 mph, the vehicle unintentionally pulled to the right and left. the contact also mentioned that there was a loud abnormal noise coming from the vehicle. the vehicle was taken to jerry damson chrysler dodge jeep ram (790 n brindlee mountain pkwy, arab, al 35016, (256) 586-6041) where unknown repairs had to be performed to the transmission and turbo charger. in addition, the hubs and bearings were replaced. the contact stated that the failures still occurred after the repairs. the manufacturer was not made aware of the failures. the failure mileage was 143,000.
Happened a year ago and again yesterday. both times were similar situations: pulling out into traffic, doing a right turn on red - after stopping. pull out with light throttle as normal and then power drops to nothing for a second or two and then it takes off! very disconcerting when traffic is coming at you. btw: i'm a conservative driver and never hot rod and rarely use more than light throttle.
2015 ram 3500 laramie dually 4x4, 6.7 i6 cummins, aisin transmission. truck experiences "dead pedal" under hard acceleration or when depressing pedal 3/4 to full throttle suddenly. this happens under all conditions: stopped, rolling, under acceleration. advancing the pedal suddenly or completely down in emergency situations results in a 3-4 second delay where the truck will not respond, then slowly adds power. this is extremely dangerous as the truck will not respond to the drivers inputs. possibly resulting in a crash or death. in several cases the truck has responded in the above described manor resulting in emergency action by the driver to avoid a crash or wreck. problem has been occurring for the past 10 - 15k miles and still continues. as per the dealer servicing the vehicle. we were told nothing is wrong, this was normal and they refused to do anything about it. as per ram technical assistance "if the customer steps in the throttle, the vehicle will go into derate to keep the driveshaft off the ground. if you stay around 60 to 70% throttle then there is no derate. sounds like the vehicle is operating as designed." a copy of the report has been provided with this report
The tuck has a horrible lag in the throttle response. when trying to pull out into heavy traffic the truck lags more than it should. this has been happening since the day i bought it new with 16 miles on it. if you press the pedal more than half down from a stop you can count to 30 before it actually starts moving. there have been multiple times where this has almost caused an accident. i have been reading forums about this issues and have come up with 2 causes. 1 the throttle control programing is set extremely conservative which will cause this. 2 the one that almost everyone is reporting is that the dpf regen system is causing too much back pressure. people are reporting that when they delete the exhaust and egr off the truck it gets its power back. these systems never seem to completely clean out and all wise has high back pressure.
In june 2016, towing a 14 foot light trailer up sonora pass on hwy 108 in california, the truck bucked, studdered and shook in first gear, stalled and slipped backward towards a 1000 foot cliff, it then lunged into gear and it was smoking the tires. i let it do that to gain traction and then slowly made my way back up. i cannot tow anything out of first gear without the bucking and studders, and losing forward momentum, anywhere. almost lost it all that day including my life and nothing has been done to fix the issue. 2 dealerships in 2 states acknowledge the problem, state they have other customers that have the same problem but dodge cannot seem to understand a fix or the seriousness of this defect. the truck is not safe to tow anything anywhere and that is obsurd for a ram 3500. this truck is advertised as the number one truck for towing, but it just can't do the job safely. please view letter sent to dealership dated july 9th. 2016.
The new dodge ram equipped with cummins diesel experience a dead pedal, or pedal delay when pressing the gas pedal 3/4 to full throttle. this poses a serious risk when needing to get out of the way, or move the vehicle under emergency circumstances. this happens under all conditions: stopped, rolling, under acceleration etc. if you push the pedal too far the truck will not respond to operator commands and will take 1.5-2 seconds to start picking up speed. this is a seriously dangerous situation and someone is going to get killed or seriously injured. there is not excuse for a vehicle not responding to driver input. manufacture claims "turbo lag", this is simply not true. you can build turbo boost, monitored on the vehicle gauge, then press the pedal to the floor, the truck will not respond for 1.5 to 2 seconds. please look at further information on the cummins forum below, it has numerous articles about this issue. here as a link to just one of them. http://www.cumminsforum.com/forum/2013-general-discussion/1836593-very-slow-throttle-response.html please, help fix this issue before someone gets hurt or killed due to the inability to move the vehicle out of harms way. this tsb somewhat addresses the problem, but only fixes it partially, not to the point that it is safe. tsb 18-041-15 i believe the manufacture knows this is an issue, but is not fixing it due to emissions related programming on the vehicle. there are aftermarket solutions to this problem, however they void the manufacture warranty, and im not willing to lose my warranty on a new vehicle. i will be submitting another one of these for my 2015 as well, since they both have the same issue. thank you. *tr
The transmission is severely limited by torque management. if you step on the gas pedal the truck barely moves. it moves at its own pace instead of being under your control. this can creates some very dangerous merging situations where you are trying to merge with traffic and the truck decides it won't move. you end up half way committed and half way not.
Dead accelerator pedal. when applying accelerator there is a period of time when nothing happens. this is particularly concerning as it leaves the vehicle occupants and the vehicle essentially dead and in harms way while trying to maneuver in traffic, merging, turning, emergency avoidance, etc.
Tl* the contact owns a 2015 ram 3500. while driving at various speeds, smoke appeared under the hood and the engine warning light illuminated on the instrument panel. the contact pulled over, looked under the hood, and noticed that the engine compartment was on fire. the contact was able to extinguish the fire. the contact sustained minor burns that required medical attention. the vehicle was towed to the dealer where it was diagnosed that the motor failed and needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 64,900. ..updated 06/08/16 *bf the consumer stated there was an issue with the radio, transmission, catalytic converter, electrical system and interior lighting. updated 06/29/16.*jb
Excessive driveline vibration at speeds from 55mph - 70mph.