Problems with 2014 RAM 3500 ENGINE AND ENGINE COOLING

Tl* the contact owns a 2014 ram 3500. the contact received notification of nhtsa campaign numbers: 17v562000 (engine and engine cooling) and 17v821000 (power train); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (tate branch dodge chrysler jeep ram, 4123 n lovington hwy, hobbs, nm 88240) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2014 ram 3500. the contact received notification of nhtsa campaign numbers: 17v562000 (engine and engine cooling) and 17v821000 (power train); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the dealer (smolich motors, 1865 ne hwy 20, bend, oregon 97701) was made aware of the recall and stated that the parts were unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2014 ram 3500. the contact received notification of nhtsa campaign number: 17v562000 (engine and engine cooling). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. a local dealer was not contacted. the manufacturer was made aware of the issue, but there was no date as to when the parts would be available. the vin was not available. the contact had not experienced a failure.

Tl* the contact owns a 2014 ram 3500. while driving 65 mph, the vehicle stalled and all the warning lights on the instrument cluster illuminated. the driver was able to restart the vehicle. the vehicle was taken to a dealer where it was diagnosed that a module needed to be replaced. the vehicle was repaired; however, the failure recurred on numerous occasions. the vehicle was taken back to the dealer, but the contact was unsure about what part was repaired. the vehicle was repaired, but the failure persisted. the manufacturer was notified of the failure. the failure mileage was 40,000. updated 08/30/16*lj