Tl* the contact owned a 2017 ram 2500. while driving 30 mph around a corner and down a mountain, the wheels of the vehicle struck a rock and the vehicle crashed into a ditch. the air bags deployed. the contact sustained head, neck, and knee injuries that required medical attention (mri). the contact's daughter sustained a neck injury and scratches, which required medical attention. three other children were in the vehicle who sustained injuries and required medical attention. a police report was filed. the contact's insurance company towed the vehicle and deemed it totaled. the contact called stuteville chrysler dodge (3001 n broadway st, poteau, ok 74953, (918) 647-3183), but no assistance was provided. the dealer asked the contact to buy another vehicle. the contact's insurance company contacted the manufacturer. the manufacturer advised the contact to file a complaint. the failure mileage was 40,845. *dt*jb
A loud noise from under and right side of the vehicle is generated when shifting from low to high gear. when in high traffic, turning right and left, and hauling mode. the noise generated sound coming from the transmission or within the underside as the vehicle shifts. have made visual inspection with no evidence of rubbing or lose cable, tire to finder, or lose shaft wear.
Rear rail gate opens while vehicle is in motion. 3rd time i have had truck into dealer for this. they tell me there is a recall for this and no parts are available so they can't fix it.
At speeds ranging from 65-75mph while on any hwy or interstate there is a slight vibration in the floor board. i purchased 4 michelen defender ltx ms tires because the dealer told me my tires were out of round. after i picked it up, it still did it. my truck occasionaly tells me 4 wheel drive shift in progress while i'm driving. the dealer in port aurthor did an alignment and inspected the suspension but came up with no solution.
Tailgate lock actuator defect. tailgate falls randomly while truck in motion when vehicle locks doors once in motion automatically. the actuator over rotates and unlocks tailgate allowing it to drop. also when using key fob to lock doors actuator over rotates causing tailgate unlock and allows it to fall.
Takata recall 2017 ram 2500 trans temp getting to high at normal driving conds was told from people who experienced this the exhaust is to close to the trans without a deflector
Truck has major vibration between 60 to 80 mph. dealer has attempted to fix 3 times with 2 tire rebalancing and 1 load force rebalance. none have impacted vibration. now vibration is worse and is impacting drivability. complaint ticket is in with fca # 32159244. dealer has entered star ticket 8/24/17. truck current melange is 3223, and was just purchased in june 2017.