I have tried many times to get these numerous safety recall complied with and get no follow up from my local dealer! i took it in for a scheduled appointment and was told parts were on order. it's been far to long, i have checked in numerous times and get no help. please find a place that can make my vehicle safe or make them buy it back from me! i don't want to die, or kill an innocent family! *dt*jb
Have 2016 ram truck, jumps out of gear hits a fence. take it to a dealer they admit there is a recall. they repair the recall and tell me to call fca customer support 1800-992-1997 i speak with quintin and he tells me since the dealer already replaced the part, they can not confirm that is why my truck rolled into a fence. and denied the body repairs. i ask for documentation that states why they are refusing to repair damage due to their defective product. they tell me that is confidential and that i need to go thru my insurance to make a claim. so i have to pay for their faulty equipment. lesson learned don't purchase from chrysler ...
Heater could explode getting plugged and leaking. was informed by dodge it is a common problem.
Takata recall- after traveling 2 hours to work in -6 degree weather i have to roll the window down for the security check. after 2 hours of driving with the truck well heated inside my driver side window popped and believe that the window track is moving without the window. had to open the door since i could hand the guard my id through the window. i've researched online and have found numerous complaints about my model and year truck so i know that i am not alone. apparently the design of the window clips and track assembly is different then the years prior. the clips are flimsy and sometimes break. i understand the window could freeze but after two hours of driving you would think that it would be safe to operate the window. all of my other windows are working fine after i had the issue with my driver side window.
Not sure if this is the right place for this but figured it was a start. i have a 2016 ram 2500 with the cummins diesel. every so often the truck leaks fumes into the cab of the truck. i have read on many forums online it seems to be a common problem not only with the 1500 eco truck but with the bigger 2500,3500 trucks. ram says there is no problems from what i have read but it seems to me that this is a serious safety issue!! one guy posted that ram just told him to use the recirculate button to stop the smell. that's fine and dandy but when you do that you can not use the defrost witch is a problem in the right weather conditions because the windows will fog up. so you have to roll the windows down to get fresh air. i would appreciate any info you have on this issue or could point me to the right agency that could help me force ram to fix this problem. agian big safety problem! if someone has no sense of smell like one of my best friends hthey could pass out while driving and kill himself if someone else. thanks again
Pulled out of a side road making a left onto main roadway (roadway was damp after a rain storm) traction control light flashed and throttle pedal became inoperative. i received a service electric throttle message on the dash. i was without any throttle control for about two minutes and in that time was almost rear ended twice.
I have two outstanding recalls on my truck. the diesel water pump recall and the brake transmission shift interlock both of these recalls were issued in 2017 and neither has a remedy.
Exhaust smell in cab. intermittent at slow speeds. dealer says use reciculation on ac to keep exhaust from cabin
Owned this truck for less than a year bought with 6000 miles. vehicle down shifts into a low gear while approaching a stop. this presents a safety issue on snow covered roads and everyday driving conditions. the truck has been in the dealership twice for this problem and it has not been fixed.the dealership says they fixed it? exhaust has broken from the welds i noticed this at 20,000 miles. this has caused the exhaust system to leak underneath the cab. a strong coolant smell regularly in the front of the truck, dealership says no problems, if so why does it continue? cracking sound in the passenger side dash also has been in the dealership and not fixed.
I recently received a notice of recall on my truck, regarding the potential for the water pump to fail, causing an engine compartment fire. however, there is currently no fix for the problem. i am very concerned because, not only do i drive it every day to work, it is our traveling truck and we use it to haul our large 5th wheel trailer. the potential for an engine compartment fire to occur while driving, or while we're hauling the trailer, is quite scary. a fix for this issue needs to be determined quickly.
Tl-contact owns a 2016 dodge ram pickup truck. inquired about tk holdings 1recalls associated with this vin sep 12,2017 .. contact filed complaint against dealership...cb manufacturer recall numbert51 nhtsa recall number17v-562 recall statusrecall incomplete, remedy not yet available summarythe water pump may experience a failure which may result in an engine compartment fire. safety riska water pump failure resulting in an engine compartment fire can cause the vehicle to crash without prior warning increasing the risk of injury to motor vehicle occupants or persons outside the vehicle. remedythe water pump must be inspected and replaced if required.ngs letter. received fiat chrysler recall letter... vin search was done.
T51 recall says there is a 1% chance my ram 2500 2016 could have a engine compartment fire and dealer said there is nothing they can do. i asked to get a rental till this is solved and was denied by dealer. they also could not tell me when replacement parts are available.
Recall for water pump failure, contacted dealership several times, no parts available to fix still at this time, safety issue for fire risk
Dead accelerator pedal. if driving with steady pedal and let up on accelerator pedal and then step back on the accurate, the truck doesn't move/no response for 5-10 seconds, then the truck speeds off. happens numerous times. also if at a stop and need to have full power to get across a 4 lane highway/or make a rapid left turn, you are a sitting duck because the pedal doesn't respond.
I feel i my complain is on par with so many others with a newer ram diesel. the dead pedal. i have nearly been hit more than 5 times now on several....several occasions due to no immediate acceleration at a light crossing an intersection, or going on the highway, switching lanes and trying to accelerate again. the delay in throttle response is the worst i have ever seen in a vehicle. my wife refuse to drive my "new" truck with our kids for this reason. i had my local dealer check it out and they said its normal to have such a bad delay, even said "dodge dropped the ball on this one". i have had friends and family comment on how bad the delay/lag is! i am very disheartened by this to the point that i am now pricing out a 2017 f-350. we are purchasing a new toy hauler and in no way would i hook it to my 2016 ram diesel due to the throttle delay/lag. this is my 4th dodge truck and to switch brands has been a major issue for me. i test drove a new ford f-250 (to be fair) and a f-350 dually and the take-off was insanely different. shame on you dodge for forcing me into this decision, but my family's safety is more important than brand loyalty. i hope this resonates with someone in a high enough position to actually do something about this, and not let me complaint just fall the wayside.
Ram dropped the ball with the throttle delay (dead pedal) from a stop or slow speed! 3 month old truck, now in nearly 2 accidents just trying to merge onto highway due to throttle delay while my wife and 4 kids were in the truck. 100% disappointed - fix or lemon law my vehicle.
Factory integrated trailer brake controller is unable to safety stop a 10,000 lb trailer. have tried multiple different trailers with this truck and same results. truck cannot safety stop the truck and trailer combination safely, the trailer pushes the combination through a stoplight. even with trailer brake settings set at the max, still does not safely stop the vehicle. have been to dealer with this issue, state the the system is working as designed and refuse to acknowledge that there is a safety issue
This is a big safety concern. my 2016 ram has major throttle delay. it becomes a safety concern when i'm pulling out into traffic, let off the accelerator and get back on it and it waits 1.5 to 2 seconds before the computer receives the command to give throttle. i have had one instance where i was proceeding to change lanes on the interstate and give it throttle but it didn't respond and then i was a sitting duck because my brand new truck didn't want to wake up and go. this is a known problem that is very well complained about by many ram owners and it's only a matter of time before this will get someone either hurt or killed as a result.
Dead throttle response. there is a serious lag in the throttle when ,starting from a dead start,or when you back off on the throttle and then press the accelerator. there is a definite dead spot,and very dangerous while in traffic. the truck has been like this since new