We have classified the 2 complaints from 2013 RAM 2500 about STRUCTURE into the following categories.
Tl* the contact owns a 2013 ram 2500. while the vehicle was undergoing routine maintenance, the independent mechanic noticed that the track bar was cracked. there were no warning indicators illuminated. the vehicle was towed to autonation chrysler dodge jeep ram roseville (200 automall dr, roseville, ca 95661, (916) 467-8055). the dealer stated that they were not able to assist because the lift kit installed on the vehicle caused stress to the track bar. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 84,000.
My vehicle has a ratcheting sound that comes from somewhere in the left front corner of the truck when a pothole or dip is driven over at highway speeds. i am unable to tell if this is caused by the braking system, suspension or steering mechanism. i can clearly feel the ratcheting vibrations in on the steering wheel making me believe it is part of steering or suspension. this has been going on in this truck for at least 4 years now and it seems to be getting worse over time. i have taken this truck into multiple dealers to resolve this issue, while both in warranty and out of warranty. the dealers are able to reproduce the noise but unable to find the cause and correct it. this has been an ongoing issue and i am concerned about the safety aspect. most recently the dealer that i bought it from told me that i should just trade it in for a new one and that the people that test drive the the truck one wouldn't be able to find the issue and i would get the most money now. seemed very shady to me. i have a complete and up to date service history on this truck and have had lots of issues with it but this one has to be the most annoying. that and the drivers side door mirror that seems to be badly engineered and being unable to see out of it while driving because of the rough ride.
On 01/14/2015 i went to fuel up at gas station the gas gauge was showing empty. i started to put fuel in my truck and it spilled out all over the truck and ground. i tried to put fuel in it again and the same thing happened. the truck took only $1.72 in fuel. i then took it to the dealer ship where i bought the truck. i explained what happened they ran test on it. repair the check ball in tank was sticking. they ordered a hole new tank and replaced tank transfer fuel pump also installed a new filler neck, flapper was sticking also and replaced tube assembly ## vin passed ## dodge ram 2500 2013 ## the consumer stated when he opened the passenger side front door, the molding from the top of the door fell off. the molding then fell off the driver side, too. the consumer referenced recall # 14v635000. he believed his make, model and year should have been included.
Upon opening the back door of the truck after a heavy rain, we noticed the seat and carpet were wet. the under seat storage compartment had an inch of water. we assumed the door hadn't been closed completely, until it happened again when nobody had opened the door. we assumed it was a leak around the window or door seals and made an appointment with the dealer. when we arrived we were told it was actually a leak from the rear brake cab light and "it happens all the time on many models. we don't know why ram won't fix it. " *tr