Shortly after pulling into traffic on highway 290 heading west the truck made a sharp right. the truck could not be steered or controlled. observation under the front end revealed the left front tie rod was broken. the passenger side front tire was straight and the drivers side tire was pointed 90 degrees to the front of the truck.
Tl* the contact owns a 2012 dodge ram 2500. the contact received notification of nhtsa campaign id number: 13v529000 (steering). the contact attempted to have the remedy performed however, the part was unavailable. the dealer was not able to advise when the part would become available. the manufacturer was notified. the contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 2500 hd. the contact was driving 30 mph when the left side tie rod end snapped and caused the left side of the vehicle to collapse. the vehicle was towed to the dealer where the contact was awaiting diagnosis of the failure. the vehicle was not repaired. the manufacturer was notified of the incident. the approximate failure mileage was 48,000. ..updated 02-28-14 *bf updated 03/18/2014 *js
Tl* the contact owns a 2012 dodge ram 2500. the contact received notification for nhtsa campaign id number 13v529000 (steering) however, the part to do the repairs was unavailable. the manufacturer was made aware of the problem. the contact had not experienced a failure. updated 8/11/14*cn
Tl* the contact owns a 2012 dodge ram 2500. the contact stated that he received notification of nhtsa campaign number: 13v529000 (steering) and attempted to have the vehicle serviced but the parts were unavailable. the vehicle was not repaired. the manufacturer was notified. the contact had not experienced the failure.
I received a recall notice in january 2014 for a recall and mandatory replacement of the left tie rod ball stud. i call my dealer right away but they did not have any parts. i recently went in for service and they check my truck and said everything looked ok but it does need to be replaced since in is on the mandatory list. there are 186 people on that list and they only get a replacement part after they install one. the average turn around time for parts is 4 days. that means that some people will have too wait up to 2 years before there truck gets repaired. i think this is a little ridiculous. i live in a rural area and do a lot of travel in very rural areas. if i break down i might be stuck for days to get out and same for a lot of other people that live up here. *tr
Tl* the contact owns a 2012 dodge ram 2500. the contact received a notification of nhtsa campaign id number 13v529000 (steering) and stated that the part needed was not available to perform the repair. the dealer informed the remedy part was on a massive back order and they were unable to provide an expected date for the part. the contact had not experienced a failure.
Chrysler issued recall #n49/nhtsa 13v-529 on jan. 6, 2014 for a defective left tie rod ball stud that may cause loss of control of the vehicle while in motion. i contacted my dealer immediately and was told i would be put on a waiting list for the part which was not available at that time. after checking with the dealer multiple times since jan. 6, i have still not received the repair to my vehicle and was told that chrysler would only send one part per week per dealer. this is unacceptable. chrysler has not offered alternate transportation while one is waiting forcing one to either park their vehicle until the part arrives or be forced to drive a vehicle that may lose control of the steering at any time causing possible injury to the operator or others . i called chrysler's recall assistance center on march 3, 2014 and was told there was nothing they could do except open a case file. *tr
Tl* the contact owns 2012 dodge ram 2500. the contact received recall nhtsa recall campaign number: 13v529000 (steering) and stated that the parts were not available. the dealer did not give a specific date when the parts would be available. the manufacturer was also contacted and could not provide an estimated date for when the recall repair would be performed. there are no failures at this time. rk updated 09/30/14*lj updated 2/25/2015 *js
Regarding recall notice effective jan 6 2014 n49/nhtsa 13v-529 contacted dealer numerous times they say no parts available from manufacturer meanwhile i continue to drive vehicle with this defect present i feel like the dealership and the manufacture are not taking this problem seriously! *tr
I submitted my original recall notice for the replacement of the left tie rod end (n49/nhtsa 13v-529) to tate branch dodge in artesia nm on or about january 6, 2014 and was told at that time i was first on the list to be done. i still have not been contacted by the dealership regarding the repair. this is beginning to concern me that they have no regard for me or my families safety. *tr
I keep receiving an "important recall notice" for the left tie rod from chrysler but they will not make enough parts to get it fixed. there last line on the notice is " we're sorry for any inconvenience, but are sincerely concerned about your safety". if they really cared about my safety they would make a lot more parts to fix my truck and the other 100 or so that are waiting in northwest montana. *tr
Tl* the contact owns a 2012 dodge ram 2500. the contact received notification of nhtsa campaign number: 13v529000 (steering) however, the vehicle had yet to be serviced under the recall. the contact felt the reasonable amount of time to repair the recall had surpassed. the dealer stated the part was not available for repair because the manufacturer was only issuing 1 repair kit per week to their facility. the manufacturer was not made aware of the delay. the vehicle was not repaired. the contact had not experienced a failure.
In dec. of 2013 i received a recall notice #r49 from chrysler concerning the left tie rod on my 2012 dodge truck. on the 2nd of jan. 2014 i called the dealership in folsom calif. for an appointment, i was told the part was not available and would have to be ordered. as of this writing (7 may 2014) the part is still not available and i am # 50 on the dealers list for repairs. i've called the dealer 6 times, mfg. 3 times, and the national highway traffic safety administration and have had no satisfaction in getting a resolution. it will be a cold day before i purchase another chrysler product. *tr
Tl* the contact owns a 2012 dodge ram 2500. the contact stated that nhtsa campaign number: 13v529000(steering) has surpassed a reasonable time for repair. the dealer stated that the part would not be available for at least another year because the manufacturer was only issuing one repair kit per week. the manufacturer was not notified. the contact had not experienced a failure.
Tl*the contact owns a 2012 dodge ram 2500. the contact stated that nhtsa recall campaign number: 13v529000 (steering) had surpassed the reasonable amount of time for repair. the dealer stated the part was not available for repair. the manufacturer was made aware of the delay; however they declined to provide an estimated time frame for when the parts would be available. there were no failures at this time. rk
Tl* the contact owns a 2012 dodge ram 2500. the contact received notification of nhtsa campaign id number 13v529000 (steering), however the contact was unable to have the vehicle serviced under the recall because the remedy part was unavailable to perform the repair. the manufacturer was not notified of the problem. the contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 2500. the contact received a recall notification of nhtsa campaign id number 13v529000 (steering) and stated that the part needed was unavailable to perform the repair. the dealer was unable to provide an expected date for the remedy part to become available. the contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 2500. the contact received notification of nhtsa campaign id number 13v529000 (steering) and stated that the part needed was unavailable to perform the repair. the dealer informed the contact that the remedy part would not be available until october 2014 or later. the manufacturer was notified of the problem. the contact had not experienced a failure. updated 6/14/14*cn
Tl* the contact owns a 2012 dodge ram 2500. the contact received notification of nhtsa campaign number: 13v529000 (steering ) in december 2013. the vehicle was taken to the dealer to get repaired but the parts were unavailable. the vehicle was not repaired. the manufacturer was notified. the contact had not experienced a failure. the vin was not available.
Tl* the contact owns a 2012 dodge ram 2500. the contact stated that the recall under nhtsa campaign number: 13v529000 (steering) had surpassed a reasonable time for repair. the manufacturer was contacted and was unable to provide a date of availability. the vehicle was not repaired. the contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 2500. the contact stated that he received notification of nhtsa campaign number: 13v529000(steering). the contact stated that he was concerned for his safety when driving the vehicle because the parts needed to complete the repair were still not available. the manufacturer was made aware of the failure. the contact had not experienced a failure. the current mileage was 3,000. *tr
Tl* the contact owns a 2012 dodge ram 2500. the contact stated that while driving approximately 25 mph, the steering wheel became difficult to maneuver while making a turn. the vehicle was included in nhtsa campaign id number: 13v529000 (steering). the manufacturer and the dealer were contacted and stated that the part needed for the repair was not available would not become available for approximately three months. the vehicle was not repaired. the approximate failure mileage was 18,000. updated 02/11/14*lj the consumer stated the failure of the steering occurred while driving 20-25 mph on curved roads. when he made a right turn, the steering locked-up and the vehicle drifted into oncoming traffic lane. the consumer almost had to come to a complete stop in order for the steering to un-lock. the dealer informed it would be 3-4 months, before the vehicle could be repaired, due to lack of parts.
Tl* the contact owns a 2012 dodge ram 2500. the contact stated that he received nhtsa campaign number: 13v529000 (steering) in december 2013. the vehicle was taken to the dealer but the parts were unavailable. the vehicle was not repaired. the manufacturer was notified. the contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 2500. the contact received notification of nhtsa campaign number: 13v529000 (steering ) in december 2013. the vehicle was taken to the dealer to get repaired but the parts were unavailable. the vehicle was not repaired. the manufacturer was notified. the contact had not experienced a failure. updated 05/12/14*lj the consumer stated as of april 23,2014, the vehicle still hasn't been repaired. updated 05/14/14. *jb
Tl* the contact owns a 2012 dodge ram 2500. the contact received notification of nhtsa campaign number: 13v529000 (steering) and stated that the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer was not made aware of the problem. the contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 2500. the contact stated that in december 2013, she received notification of nhtsa campaign number: 13v529000 ( steering ). the contact attempted to have the vehicle serviced on numerous occasions but the dealer stated that parts were unavailable. the vehicle was not repaired. the manufacturer was notified. the contact had not experienced the failure.
Tl* the contact owns a 2012 dodge ram 2500. the contact stated nhtsa campaign number: 13v529000 (steering) had surpassed a reasonable amount of time for repair. the dealer stated the part was not available for repair and decline to provide part availability information. the manufacture was not alerted of this failure. the vehicle was not repaired. the contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 2500. the contact received a notification for nhtsa campaign id number 13v529000 (steering). however, the part to do the repairs was unavailable. the manufacturer was made aware of the problem. the contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 2500. the contact stated that he was concerned because the parts were still not available for repairs under nhtsa campaign number: 13v529000 (steering). the dealer was contacted. the manufacturer was made aware of the problem. the vehicle had not experienced a failure. the current mileage was 30,100.
Tl* the contact owns a 2012 dodge ram 2500. the contact stated that while in reverse at approximately 1 mph, the steering wheel became difficult to maneuver. the contact inspected the vehicle and noticed that the front driver's side outer tie rod was fractured. the contact referenced nhtsa campaign number: 13v529000 (steering) but was advised by the manufacturer was contacted and stated that the vehicle was not included in the recall because the dealer had performed modifications prior to the vehicle being purchased. the vehicle was not repaired. the approximate failure mileage was 13,970.
I have received my second notice to get the recall fix n49 i have been on my dealers list since the first notice which i got in december 2013. the dealer told me i was number 15 on the list, i called in march and asked was going on and they said chrysler released parts then recalled those and they haven't got any new ones. if this recall is so important and can cause you to crash why are they not fixing them faster. this shouldn't be happening that we have to wait this long to get a recall fixed. something needs to be done about them not getting the parts out quicker. *tr
Tl* the contact owns a 2012 dodge ram 2500 . the contact referenced nhtsa campaign id number 13v529000 (steering) and stated that the part needed to service the vehicle was unavailable. the dealer advised that one remedy part per week was being sent by the manufacturer to perform the repair. the manufacturer was notified of the problem. the contact had not experienced a failure.
Tl * the contact owns a 2012 dodge ram 2500. the contact received a recall notification for nhtsa campaign number: 13v529000 (steering); however, the part for the repair was unavailable. the manufacturer was notified. the contact had not experienced a failure.
I was driving up to a stop sign when my brakes got very hard. when i went to turn, it was almost impossible. every time i push the brakes the steering locks up but when i accelerate i get the steering back. i almost ran off the road into a ditch. *tr
Tl* the contact owns a 2012 dodge ram 2500. the contact stated that she attempted to have the vehicle repaired under nhtsa recall campaign number:13v529000; however, the parts were not available as a result repairs were unable to be performed for the recall. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. there are no failures at this time.
Tl* the contact owns a 2012 dodge ram 2500. the contact stated referenced nhtsa campaign id number 13v529000 (steering) and stated that the required part was unavailable to perform the repair. the dealer stated that the part would not be available until april of 2014. the manufacturer was notified of the problem. the contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 2500. the contact stated that nhtsa campaign number 13v529000 (steering) had exceeded a reasonable time for repair. the manufacturer advised the contact that the dealer would receive one part every seven days and that the contact would need to schedule and appointment for recall repairs. the contact had not experienced a failure.
Tl-the contact owns a 2012 dodge ram 2500. the contact stated that nhtsa campaign number 13v529000 (steering) had exceeded a reasonable time for repair. the contact received the first letter december 2013 and a second notice was recently received however the dealer advised the tie rod assembly was received one per week and the contact had to be placed on an eight months waiting list. the vehicle did not experience the failure. li
Tl* the contact owns a 2012 dodge ram 2500. the contact stated that nhtsa campaign number 13v529000 (steering) had exceeded a reasonable time for repair. the dealer advised that they could only order one tie rod end per week and he was placed on a waiting list that could possible exceed several months. the contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 2500. the contact stated that nhtsa campaign number: 13v529000 (steering) had surpassed a reasonable amount of time for repair because the part was not available. the contact felt it was unacceptable for the manufacturer to have the necessary parts on backorder. the manufacturer was alerted of the issue. the contact had not experienced a failure.
2012 dodge ram 2500. consumer writes in regards to the left tie rod ball recall notice. *smd the consumer was informed, the parts were not available, and she would be placed on a waiting list, as the dealer was only receiving 1 part per week. *jb
Tl* the contact owns a 2012 dodge ram 2500. the contact referenced nhtsa campaign id number 13v529000 (steering) and stated that the remedy part was unavailable to perform the repair. the dealer informed the contact that the modified parts would become available in the middle of april of 2014 but in limited quantities. the manufacturer was notified of the problem. the contact had not experienced a failure. the vin was unavailable.
Please note that over a year ago i received a postcard stating i need to take my vehicle in for a recall. i have tried to get this recall fixed but all chrysler dealerships tell me i'm on a waiting list because each place only gets a few per month. how can this be safe? i keep getting postcards from chrysler asking why i haven't completed the recall fix? please tell me what else i am suppose to do? i have exhausted all efforts with 3 different dealerships to try and get this problem fixed. why is chrysler only making a few available to each dealership? *tr
While driving down the highway doing 65 mph, i accidentally bumped my ignition with my knee and turned off the vehicle. i did notify dodge of this via their website but did not get a response. i drive a 2012 ram 2500 and noticed it was not on the list for the ignition recall. i believe it should be looked into, i would hate for there to be a fatality because of this oversight.
Tl* the contact owns a 2012 dodge ram 2500. the contact stated received notification of nhtsa campaign number 13v529000(steering) was received approximately one year ago. the contact called the dealer and manufacturer on multiple occasions and was informed that the parts were still not available to repair the vehicle. there were no failures. updated 10/7/14*cn
I was driving slowly forward in a parking lot. i turned left and my left tie rod broke. i was unable to move and had to have the vehicle towed to the nearest dodge dealership. *tr
While backing out of a parking space and placing the vehicle in drive to go forward, i heard a loud clunk. stopped for a moment and checked underneath and found that the left front tire rod had broken off and was hanging almost to the ground. i took it to my regular place for maintenance and had it repaired. my research found that there is a recall for year models up through 2011 but none for 2012. *tr
Tl* the contact owns a 2012 dodge ram 2500. the contact stated that nhtsa campaign number: 13v529000 (steering) exceeded a reasonable amount of time for the recall repair. the dealer stated that the part was not available. the manufacturer was made aware of the delay. the vehicle was not repaired. the contact did not experience a failure. updated 09/16/14*lj
I have a 2012 ram 2500 heavy duty and my left front axle seal started leaking. the dealer fixed it. now 11 month latter it leaked again . they replaced it as warranty. now one week latter started leaking again. dealer still does not know what is going on. *tr