Vehicle shut off on busy highway. engine shut off. electrical/ computer system malfuncitoned. vehicle would not start back up again
Tl* the contact owns a 2017 mercedes-benz glc300. while parked in the driveway, the vehicle caught fire. the failure was due to a manufacturer defect. there were no injuries. the fire department was contacted. a police report was filed. the vehicle was not towed. an unknown dealer location was contacted, but the vehicle was not taken to the dealer. the manufacturer was notified of the failure. the failure mileage was 9,000.
对不起我说中文， 我的英语不好 我这辆车有安全辅组问题 有一次突然发动机熄火然后静止了几秒 然后我又从新启动，还有发动机有噪音，我已经拿去4s店维修了4次 还是问题重复出现。我现在不想浪费时间去4s 点了 每次都要浪费我很久的时间。 manufacturer recall number2018030012 nhtsa recall number18v177 recall statusrecall incomplete
Tl* the contact owns a 2017 mercedes benz glc300. the contact received notification of nhtsa campaign number: 17v114000 (electrical system, engine and engine cooling) however, the part for the recall repair was unavailable. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced any failure. the contact contacted the merecedez benz of florence dealer who informed the contact that the parts for the repair were not available. the manufacturer was made aware of the issue and informed the contact that parts were not available and the vehicle was safe to use. vin tool confirms remedy not yet available.
The engine suddenly went up in flames while driving,my wife switched off the ignition and go out of the car. there was a big hole and mercedes authorized dealer siad this is a catastrophic event. this car is new purchased on october 31st 2016 mb says they will replace the engine as it is in warranty, but sentimentally we are so upset , if the fire would have caught on to gas tank. please suggest. vehicle was in motion and she was driving at less than 30 miles per hour when she noticed burning smell and immeditely fumes were coming from the ac vents. please suggest our options in this case
Tl* the contact owns a 2017 mercedes benz glc300. the contact received notification of nhtsa campaign number: 17v114000 (electrical system, engine and engine cooling) however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called westminster mercedes benz dealer, located on 10391 westminster blvd, westminster, co 80020, where it was informed that the recall was pending and the remedy part was not available for the repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms part not available.
Tl* the contact owns a 2017 mercedes-benz glc300. the contact stated that nhtsa campaign number: 17v114000 (electrical system, engine and engine cooling) exceeded a reasonable amount of time for repair. the contact received the recall notification in march of 2017. the dealer and manufacturer were not contacted. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2017 mercedes-benz glc300. the contact received notification of nhtsa campaign number: 17v114000 (electrical system, engine and engine cooling). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. zt motors in fort walton beach, florida was contacted about the recall twice and stated that the parts were unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2017 mercedes-benz glc300. the contact received notification of nhtsa campaign number: 17v114000 (electrical system, engine and engine cooling). the manufacturer was unable to provide a specific time frame for the parts to arrive for the recall repair. the dealer was not contacted the contact had not experienced a failure. vin tool confirms parts not available. updated 08/23/17*lj *cn