While driving on freeway around 70 mph, the ip display just suddenly disappear for 1 split second, then the car shifted itself into neutral and displayed the following message: "transmission malfunction stop", then i coasted to the right shoulder area of the freeway, then i turned off the engine, waited for 1-2 minutes, then restarted the engine again without any issue. it happened 2 days in the row-one is yesterday afternoon; the other one this morning.
Tl* the contact owns a 2017 mercedes-benz gla250. the contact received notification of nhtsa campaign number: 17v114000 (electrical system, engine and engine cooling); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the mercedes-benz of foothill ranch dealer (81 auto center dr, foothill ranch, ca 92610 (949) 354-0112) informed the contact that the parts were not available. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect....updated 11/15/17 *bf the consumer stated the vehicle was repaired. updated 11/30/2017*js
Tl* the contact owns a 2017 mercedes benz gla250. the contact stated that nhtsa campaign number: 17v114000 (electrical system, engine and engine cooling) exceeded a reasonable amount of time for the repair. the contact received the recall notification in april of 2016. the dealer (mercedes-benz of tampa 4400 n dale mabry hwy, tampa, fl, 33614) stated that the parts were unavailable for the repair and that she would need to wait on the interim letter. the manufacturer was also contacted and confirmed that the parts were unavailable for repair, and stated that an interim letter should be sent out at by the end of the summer. the contact had not experienced a failure. vin tool confirms parts not available. ...updated 08/08/17 *bf *js
Tl* the contact owns a 2017 mercedes-benz gla250. the contact received notification of nhtsa campaign number: 17v114000(electrical system, engine and engine cooling); however, the part to do the repair was unavailable. the contact took the vehicle to auto haus edens (1600 frontage rd, northbrook, il 60062) and the contact was informed that the part to do the repair was unavailable, and that a special tool was required. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available. parts distribution disconnect.
Tl* the contact was loaned a 2017 mercedes-benz gla250. the contact was provided a loaner vehicle while his vehicle was being serviced at the dealer. after parking the vehicle in a garage, the contact began to smell a burning odor. the contact then noticed smoke coming from the garage and attempted to start the vehicle in order to move the vehicle. the vehicle failed to start due to the battery having a short. the vehicle caught fire underneath the hood. the contact's granddaughter had to be hospitalized due to smoke inhalation. the local fire department extinguished the fire and filed a report. the manufacturer was made aware of the failure and opened a case. the contact was also informed that the loaner vehicle was included in manufacturer recall number: 2017020021. the failure mileage was unknown. parts distribution disconnect.