Problems with 2013 Jeep Wrangler STEERING

Tl* the contact owns a 2013 jeep wrangler. the contact stated nhtsa campaign number: 13v234000 (power train , steering) had surpassed a reasonable amount of time for repair. the dealer stated that the part was not available and that they were only receiving 2-3 repair kits a month. the manufacturer was not made aware of the incident. the vehicle was not repaired. the contact had not experienced a failure.

Tl- the contact owns a 2013 jeep wrangler. the contact received notification of nhtsa campaign id number: 13v234000 (power train , steering) and stated that the parts were not available. the dealer advised that part was not available to complete the required repairs. the manufacturer was contacted and provided an unreasonable estimated date for when the contact?s vehicle would receive the recall repairs. the contact had not experienced a failure. dyd *tr

Tl* the contact owns a 2013 jeep wrangler. the contact received three recall notifications of nhtsa campaign id number 13v234000 (power train , steering) and the part needed was currently unavailable to perform the repair. the dealer informed that the manufacturer was sending one part every nine weeks. the manufacturer was not notified of the problem. there were no failures.

Tl* the contact owns a 2013 jeep wrangler. the contact received notification of nhtsa campaign number: 13v234000 (power train , steering). the contact attempted to have the vehicle repaired on numerous occasions but the dealer and manufacturer stated that the parts were unavailable. the vehicle was not repaired. the contact had not experienced a failure.

Safety recall n28 / nhtsa 13v-234 in october of 2013, i was mailed the above recall notice from chrysler. i was told in the mailing to contact the local dealership to schedule the repair. i did this and was told the parts had to be ordered and would be a couple of weeks. by december 2013, no response from the dealership. in contacting the dealership at that time, they had no record of my call and my parts had not been ordered. they said they would put the parts on order again for me and that the parts would be available mid-january since chrysler is releasing a limited amount of the recalled parts each week. as of february 4th, 2014, i had not heard back from the dealership. i called them the morning of the 4th and got this reply. they said my parts are still on order and that chrysler is still only releasing a limited amount of the replacement parts. it does not make any sense to me if a recall is issued and the manufacturer says there are no parts available. this is frustrating and i feel like i am getting the "run-around". i would appreciate if the nhtsa could follow up on this and find out what is going on. *tr

Tl* the contact owns a 2013 jeep wrangler. the contact stated that he received a notice for nhtsa campaign number: 13v234000 (power train , steering) about six month ago and the parts were still not available. the contact mentioned that he was very concerned for his safety. the dealer was contacted. the manufacturer was made aware of the problem. the vehicle has not experience the failure. the current mileage was 18,000.

Tl* the contact owns a 2013 jeep wrangler. the contact received notification of nhtsa campaign id number 13v234000 (powertrain, steering). the contact stated that the repairs was not taken care of in a reasonable amount of time. the dealer indicated that the parts were not available. contact had not experienced a failure. the manufacturer was not contacted.

Tl* the contact owns a 2013 jeep wrangler. the contact received notification of nhtsa campaign number: 13v234000 (power train , steering) and was informed by the dealer that they only received the remedy kit once every fourteen days. the dealer was unable to provide an expected date for when the part would become available for the contact to have the defect corrected. the manufacturer was made aware of the problem. the contact had not experienced a failure.

Tl* the contact owns a 2013 jeep wrangler. the contact received notification for nhtsa campaign id number: 13v234000 (power train, steering). the contact stated that the vehicle was taken on three separate occasions to be repaired under the recall h oever the part was not available. the contact did experience the failure. the failure mileage was 16,000.

Safety recall n28 / nhtsa 13v-234 transmission oil cooler tube. dealers (multiple), are unable to remedy within a reasonable time. put on list on 10-10-2013 @ fitzpatrick jeep ansonia, ct told 3 weeks,still no part from chrysler. put on list on 1-18-2014 @ wetmores jeep new milford, ct. told i am seventeenth in line for the part as chrysler releases only 1 per week. this is unaccebtable. thank you. *tr

Tl* the contact owns a 2013 jeep wrangler. the contact was very concerned for his safety because the parts were still not available in order to have the recall service under nhtsa campaign number: 13v234000 (power train , steering) performed. the dealer was notified to schedule an appointment for the recall repairs. the manufacturer was made aware of the problem. the current mileage was 3,160. there were no failures.

Tl* the contact owns a 2013 jeep wrangler. the contact received notification of nhtsa campaign number: 13v234000 (power train , steering) and the part needed to repair the vehicle was available. the dealer was unable to provide an expected date for the part to become available. the manufacturer was made aware of the problem. the contact had not experienced a failure.

2013 jeep wrangler. consumer writes in regards to transmission oil cooler tube recall. *smd the consumer stated she received the recall letter in october 2013. to date, the parts are still not available. *jb

Tl* the contact owns a 2013 jeep wrangler. the contact stated that nhtsa campaign number13v234000 (power train, steering) had exceeded a reasonable time for repair. the contact received the recall letter six months ago and the dealer advised they only received two repair kits per month. the contact was placed on a waiting list, which the contact was concerned would exceed several months. the contact had not experienced a failure.

2013 jeep wrangler. consumer writes in regards to unable to get recall repairs done on vehicle. *smd the dealer informed the consumer, the parts were not available.

Tl* the contact owns a 2013 jeep wrangler. the contact received notification of nhtsa campaign id number 13v234000 (power train , steering) however, the contact was not able to have the vehicle serviced because the part needed to correct the failure was on a massive waiting list. the dealer informed the contact that only one remedy part was being sent to the dealer every fourteen days. the manufacturer was made aware of the problem. the contact had not experienced a failure.

Tl* the contact owns a 2013 jeep wrangler. the contact stated that nhtsa campaign number 13v234000 (power train, steering) had exceeded a reasonable time for repair. the contact received the recall letter october 2013. the dealer advised that they did not know when the part would become available for the recall repair. the contact had not experienced a failure.

Tl* the contact owns a 2013 jeep wrangler. the contact stated that nhtsa campaign number 13v234000 (power train, steering) had exceeded a reasonable time for repair. the contact received the recall notice three months ago and the manufacturer stated the part was not available for repair. the contact had not experienced a failure.

I received a recall notification in september, 2013 warning that the transmission oil cooler tube may come into contact with the power steering fluid return tube, causing a leak and possibly a failure or crash. the vehicle has been to the autonation dealership on 116th ave. in bellevue, wa a total of three times since september 2013 to address this issue. it is now almost march 2014 and it still has not been fixed. they are placing all the blame on chrysler for not being able to supply the parts. i called chrysler this morning to confirm the insane waiting time for the parts to remedy the recall. the idea that it takes in excess of 5 months just to get parts for a serious recall issue is preposterous, and the lack of action negligible. *tr

Tl* the contact owns a 2013 jeep wrangler. the contact received nhtsa recall campaign id number 13v234000 (power train , steering) and the part needed was currently unavailable to perform the repair. the dealer was unable to provide an expected date for the part to be available. the manufacturer was notified of the delay. there were no failures at this time.

I have been receiving notices for a recall for almost a year and the dealer is unable to repair it due to lack of parts. i went to the dealer 7 months ago, still no remedy. *tr

Tl* the contact owns a 2013 jeep wrangler. the contact received a notification for nhtsa campaign id number: 13v234000 (power train, steering). the dealer was contacted and stated that the vehicle was not able to be service under the recall since the parts were not available. the manufacturer was made aware of the issue.

Tl* the contact owns a 2013 jeep wrangler. the contact received notification of nhtsa campaign id number: 13v234000 (powertrain, steering) and stated that the repair was not taken care of in a reasonable amount of time. the dealer indicated parts are not available. the contact had not experienced a failure. the manufacturer was not contacted.

Tl* the contact owns a 2013 jeep wrangler. the contact stated that nhtsa campaign number: 13v234000 (power train , steering) had surpassed the reasonable time for repair. the dealer was contacted and stated the part was not available. the manufacturer was contacted and stated the dealers were provided one repair kit a week. the vehicle was not repaired. the contact stated that she had not experienced a failure.

Tl* the contact owns a 2013 jeep wrangler. the contact received notification of nhtsa campaign id number: 13v234000 (power train, steering) but was advised by the dealer that the parts needed to complete the repair were not available. the manufacturer was also contacted. the contact had not experienced a failure.

tl* the contact owns a 2013 jeep wrangler. the contact received a notification for nhtsa campaign number: 13v234000 (power train, steering). however, the part needed was unavailable. the contact stated the manufacturer had exceeded a reasonable amount time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. updated 12/22/14*lj the consumer stated the recall was completed on 11/13/14. updated 01/07/15. *jb

Tl* the contact owns a 2013 jeep wrangler. the contact received nhtsa recall campaign number 13v234000 (power train, steering). the contact attempted to have the vehicle repaired but was informed that the parts were unavailable. the manufacturer was notified and confirmed the unavailability. there are no failures at this time.

This website system does not seem particularly well-suited for this feedback. i have received repeated recall notices from chrysler regarding the transmission cooler tube. nhtsa 13v-234. on those forms, it requests that we log onto safercar.gov if the dealer fails to repair the defect within a reasonable time. i cannot find any place to register that complaint except here. i have received a series of harcopy mailings between perhaps september 2013 and current (mar 2014). they suggest i call a local jeep dealer to schedule a repair. each time i call the service department of the local jeep dealer, i get a different response, such as "we only have enough parts to repair vehicles on the east coast first. we will eventually call you when we have parts available to repair yours in colorado" the next time, the dealer said they still don't have parts, and that i must just keep calling back every week or so to see when they arrive. the third time i called they assured me that jeep will call me as soon as they are available. the fourth time the local dealer said they had no mechanism to contact me when parts become available, and the burden was indeed on me to keep calling. what a stupid system. my daughter also has a jeep (a 2003 gcherokee). she has undergone similar hassles with parts not being available for more than a year for a recall. each time she calls it is a different story. i don't know what the nhtsa believes is a "reasonable time". but it seems stupid to keep mailing me hardcopy recall notices if jeep doesn't have the parts or ability to make the repair. and when i call jeep, they should have a true and consistent story about what i need to do to get the repair completed. *tr

2013 jeep wrangler. consumer writes in regards to parts not available to complete transmission oil cooler tube recall notice. *smd the consumer stated it has been over 6 months. *jb

Tl* the contact owns a 2013 jeep wrangler. the contact stated that nhtsa campaign number 13v234000 (power train, steering) had exceeded a reasonable time for repair. the dealer advised that the manufacturer provided only one part per month and the contact had to be placed on a waiting list. the contact had not experienced a failure.

Tl* the contact owns a 2013 jeep wrangler. the contact received a notification of nhtsa campaign number: 13v234000 (power train, steering). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was not made aware of the issue. the vin was not available. the contact had not experienced a failure.

Tl* the contact owns a 2013 chrysler jeep wrangler. the contact received notification of nhtsa campaign number: 13v234000 (power train, steering) and took the vehicle to the dealer for repairs. the dealer stated that the parts needed to complete the recall service were not available. the vehicle was not repaired. the manufacturer was made aware of the problem. the contact had not experienced the failure.

Safety recall n28/nhtsa 13v-234. i received this recall notice approximately august 2013. i immediately called for appointment. they had no parts. i was instructed to call again later. i have called again four more times....same response over 5 months. approximately at sixth month (february 2014) i physically went to dealer. they took my name and info...said they would order part and call me to make appointment for repair. i called two months later after not hearing from them and they had no record showing i came in. it has been nearly 8-9 months since recall notice and i cannot get them to cooperate or work with me to get it fixed! woe to them if/when my jeep catches fire or damages my jeep or causes injury. bought at secret city chrysler jeep in oak ridge, tn. my name:[xxx],[xxx]. [xxx]. their customer service has been terrible.....great before i purchased the jeep and upon negotiating sale, very disappointing after purchase was made....i suppose this being typical. several unrelated issues to recall notice already badly handled. *js

Tl* the contact owns a 2013 jeep wrangler. the contact received notification of nhtsa campaign number: 13v234000 (power train , steering) and the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer was not notified. there are no failures at this time.

Tl* the contact owns a 2013 jeep wrangler. the contact stated there was a recall associated with nhtsa campaign id number 13v234000 (power train , steering) and the part was unavailable. the dealer and manufacturer were both notified and they were unable to provide an expected date for the part. the contact had not experienced any failures.

This pertains to nhtsa 13v-234. i was first notified of this by chrysler in august/2013. finally in november, i was allowed to bring my jeep in to the dealer for inspection. they confirmed parts must be replaced and they were ordered. now i am informed by the dealer and a phone call to chrysler, that they will only allow their dealers to obtain replacement parts once every 14 days. i am further informed that there are many people in front of me on the dealer's list so with only being able to order 2 replacement parts per month, it could be months before my jeep is repaired. my wife is afraid of driving the vehicle with this issue looming. can this safety recall really be treated this way by chrysler? is there something nhtsa can do? *tr

Tl* the contact owns a 2013 jeep wrangler. the contact stated that the engine warning indicator illuminated intermittently upon starting the ignition. there was a recall associated with nhtsa campaign id number 13v234000 (power train , steering) however, the contact was not able to have the vehicle repaired under the recall because the required part was unavailable. the manufacturer was notified of the problem. the approximate failure mileage was 13,000.

Tl* the contact owns a 2013 jeep wrangler. the contact stated that nhtsa campaign number: 13v234000 (power train , steering) had surpassed a reasonable amount of time for repair. the dealer stated that the part was not yet available and that the manufacturer was only distributing one repair kit per week. the contact was number 30 on the waiting list which meant he would have to wait an additional 30 weeks to have the vehicle repaired. the manufacturer was not made aware of the delay. the vehicle was not repaired. the contact had not experienced a failure.

Tl* the contact owns a 2013 jeep wrangler. the contact referenced nhtsa campaign id number 13v234000 (power train, steering) and stated that the part needed for the recall service was unavailable. the manufacturer was notified of the problem and they were unable to provide an expected date for the remedy part to become available. the contact had not experienced any failures.

Tl* the contact owns a 2013 jeep wrangler. the contact stated that the vehicle was included in nhtsa campaign id number 13v234000 (power train , steering) but was unable to have the vehicle serviced under the recall because the part was unavailable. the manufacturer was notified and they recommended that he be placed on the recall waiting list provided by the dealer. the contact had not experienced a failure.

I was informed of safety recall n28 / nhtsa 13v-234 back in july of 2013 . i called jeep directly in order to resolve this recall only to be told there are no parts available at that time.. i called jeep & my local dealer in august 2013 & still no parts nor a response time... it is now sept 30, 2013 & i am still being told no updates on when parts will become available... this is extremely concerning & at the same time disturbing .. *tr

Tl* the contact owns a 2013 jeep wrangler. the contact stated that the check engine warning indicator illuminated. the contact received notification of nhtsa campaign number: 13v234000 (power train , steering) however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was approximately 28,200. parts distribution disconnect.

Tl* the contact owns 2013 jeep wrangler sport. the contact received notification of nhtsa campaign number: 13v234000 (power train , steering) and stated that the recall repair had surpassed a reasonable time for repair. the contact took the vehicle to the dealer and was advised that the part needed for the repair was not available. the manufacture was not replying to the dealer to advise of when the part would become available. the contact stated that transmission fluid was leaking from the vehicle. the approximate failure mileage was 8,000.

Tl* the contact owns a 2013 jeep wrangler. the contact received notification of nhtsa campaign number: 13v234000 (power train , steering) and contacted the dealer to have the vehicle serviced under the recall. the dealer stated that the parts needed to complete the recall repair were unavailable. the vehicle was not serviced. the manufacturer was notified and they stated that they were in the process of manufacturing the parts. the contact had not experienced a failure.

Tl* the contact owns a 2013 jeep wrangler. the contact stated that she attempted to have the vehicle repaired under nhtsa campaign number:13v234000 (power train , steering) but was made aware that parts were not available and the repairs were unable to be performed for the recall. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. the contact had not experienced a failure.

Tl* the contact owns a 2013 jeep wrangler. the contact received nhtsa campaign number: 13v234000 (power train and steering) and stated that the parts were not available. the dealer did not give a specific date when the parts would be available. the manufacturer was also contacted and could not provide a reasonable date for when the recall repair would be performed. there are no failures at this time.

Traveling straight when hit bump in road, loss of steering occurred which propelled vehicle into parked car and then small brick wall in front lawn/driveway. car was a total loss. *tr

I have received several notices about the n28 transmission oil cooler tube recall and have not had any luck at the dealer getting my recall repairs completed. each time i go in for service i ask about the status and each time i'm told there are no parts available. i was also told that the parts for the recall are on back order and the dealer only gets 2 kits in each month. i was told that i am in line for the repair but they could not tell me where i am in line or how long it will be before the repair is even possible. *tr

Tl* the contact owns a 2013 jeep wrangler. the contact stated that nhtsa campaign number: 13v234000 (power train, steering) had exceeded a reasonable amount of time for repair. the dealer stated the part was not available. the manufacturer was not made aware of the delay. the vehicle was not repaired. the contact had not experienced any failure. updated 08/12/2014*lj updated 8/30/2017*cn

Tl* the contact owns a 2013 jeep wrangler. the contact received a notice for nhtsa campaign number 13v234000 (power train, steering) but was informed that the parts were not available. the contact has not experienced a failure. the manufacturer was not contacted.