Problems with 2012 Jeep Wrangler POWER TRAIN

Tl* the contact owns a 2012 jeep wrangler. the contact stated that he attempted to have his vehicle repaired under nhtsa campaign number: 13v234000 (power train, steering) but was informed that the parts were not available. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.

I received the transmission oil cooler tube recall notice in september 2013. i have been trying ever since to get the part replaced, but each dealership receives only one part per week because the "parts are on restriction." last month i was told i was number 76 on the wait list - if they get one part per week, i will get my part in october 2015, more than two years after the recall notice was issued. this demonstrates a complete lack of commitment to safety on chrysler's part -- they are comfortable with thousands of people driving with a faulty part for more than two years. please do whatever is possible to force chrysler to produce all of the parts necessary to satisfy the recall immediately. *js

Tl* the contact owns a 2012 jeep wrangler. the contact stated that he received a notice for nhtsa campaign number 13v234000 (power train, steering) and was informed by the dealer and manufacturer that the part was not available. the contact had not experienced a failure. the vin was unavailable.

Tl* the contact owns a 2012 jeep wrangler. the contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 13v234000 (power train , steering) but was informed that the parts were not available and that the dealer was not receiving the necessary parts. the contact felt that since the failure was reported in june of 2013, there should have been a remedy available before april of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.

I am still attempting to get recall n28 (trans oil cooler tube part cbran281aa) and am told there is no longer a list (too long) and that chrysler now only releases one part every 14 days to the dealer for the recall. i am told to call the dealer every 14 days to check, but they said it will be a long time. how is this an acceptable recall fix to nhtsa? at this rate the recall will outlive the vehicles and the safety risk (fire) is assumed totally by the consumer. from the online forums it appears this is happening all over the country. i think this is unacceptable and needs regulatory intervention. *tr

On hill with pedestrians all around i stopped vehicle, placed it in park, turned key off. then i rotated out the door releasing the brake. vehicle rolled backwards down hill with people diving out of the way. managed to rotate back into position and stop vehicle in about 20 feet. started motor moved vehicle forward, engaged park which then worked and set emergency brake. after that i made sure that park correctly engaged before getting out of position. on a second occasion on the same day park failed to engage, however i was prepared and it only rolled backwards a few inches. since the failure to completely engage park nearly injured people behind me, and if i had failed to get to the brake was headed off a cliff with my wife in it, my first stop was to the jeep factory warranty station at home. vehicle was trailered back home. the dealership could not duplicate the failure so fixed nothing. both times park failed you could hear the parking pawl ratcheting. *tr

Tl* the contact owns a 2012 jeep wrangler. the contact stated that the parts needed to complete the repairs under nhtsa campaign number: 13v234000 (power train , steering) were not available. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Under 16,000 miles regular maintenance through the dealership and having to replace a cylinder head. *tr

I received a notification a few months ago of a recall on the transmission oil cooler tube which could lead to a crash. i contacted my dealer & have been waiting for an appointment to address this recall. as of my last conversation with him a few days ago, he informed me that it would be at the very least 9 months before he could schedule an appointment, that he was not receiving the parts from jeep. in the interim my 17 year old daughter is driving an unsafe vehicle which jeep itself issued a recall for and they are apparently not honoring this recall, and are unconcerned that they are putting their customers in danger.

Tl* the contact owns a 2012 jeep wrangler. the contact attempted to have his vehicle repaired under nhtsa campaign number: 13v234000 (power train , steering) but was informed that the parts were not available and the dealers were receiving one part every two weeks. the contact stated since the failure was reported in june of 2013, there should be a remedy available before march of 2014 and that the manufacturer had exceeded a reasonable time for repair. there are no failures at this time.

Regarding chrysler recall n28 / nhtsa 13v-234 transmission oil cooler tube. recall was issued in september 2013, as of 3/25/2014, i am still unable to get an appointment for repair due to lack of parts available. one dealer told me they have a waiting list until at least the end of the summer, as they are only allocated one part per week. another dealer just tells me they don't have the parts and to try back in a couple of weeks. *tr

I received a safety recall notice (n28/nhtsa 13v-234) for this vehicle from chrysler. when trying to schedule an appointment to remedy this with a chrysler dealer, i was told that chrysler was releasing a small number of parts (1 part every 14 days), and as a result was told it would take 2 to 3 months before i could schedule this repair. this seemed unbelievable to me for a safety recall that chrysler indicates could result in a fire under my vehicle. i called another dealer to confirm and was told the same story. obviously i am not filing this complaint as a result of an accident, injury, or death. i would hope my complaint could spur some type of action on chrysler's part before any catastrophe occurs. *tr

Tl* the contact owns a 2012 jeep wrangler. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v234000 (power train , steering) but was informed that the parts were not available. the contact felt that since the failure was reported in june of 2013, there should have been a remedy available before march of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure. updated 04/29/14*lj

Tl* the contact owns a 2012 jeep wrangler. the contact received notification of nhtsa campaign id number: 13v234000 (power train and steering) and stated that the parts were not available. the dealer advised that they were only receiving one recall kit per week. the manufacturer was also contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repairs. the contact had not experienced a failure. ..updated 04-16-14 *bf updated 04/24/14 *tr

Tl* the contact owns a 2012 jeep wrangler. the contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 13v234000 (power train , steering) but was informed that the parts were not available and that the dealers were receiving one part per month. the contact felt that since the failure was reported in june of 2013, there should have been a remedy available before march of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure. *tr

Tl* the contact owns a 2012 jeep wrangler. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v234000 (power train , steering ) but was informed that the parts were not available. the contact felt that since the failure was reported in june of 2013, there should have been a remedy available before march of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.

Safety recall n28/nhtsa 13v-234 transmission oil cooler tube i have been contacted twice by chrysler about this recall to date no parts are made available to my dealer. *tr

Tl* the contact owns a 2012 jeep wrangler. the contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 13v234000 (power train , steering ) but was informed that the parts were not available and that the dealer was only receiving one recall part per 14 days. the contact felt that since the failure was reported in june of 2013, there should have been a remedy available before february of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure. updated 03/20/14*lj the consumer stated there was another recall but the consumer does not live near a dealer. the dealer has refused to send the necessary part to a different dealer in order to complete the repairs. updated 03/20/2014 *js

Recall notice sent from chrysler in september 2013. been waiting for parts to be sent to dealership since that date. called adams jeep again today and they still do not have parts from chrysler to correct the transmission line recall problem. *tr

I recently received a safety recall notice from chrysler (n28/nhtsa 13v-234) and contacted my dealer (david jeep in glen mills, pa) about having the problem addressed. their unfortunate response was that the parts are backordered and may take anywhere from "a few weeks to a few months." considering i have already dealt with a similar delay regarding a separate recall (which required the replacement of half of my engine's cylinder heads), i find the overall apathy and preparedness to this situation problematic. the recall notice specifically says to contact you if my dealer cannot remedy the situation "within a reasonable period of time." i find weeks or months to be an unreasonable period. *tr

Tl* the contact owns a 2012 jeep wrangler. the contact stated that he received notification of nhtsa campaign number 13v234000 (power train , steering) and was informed by the dealer that the parts were not available. the manufacturer was not contacted about the issue. the vin was unavailable. the contact had not experienced a failure.

I have received notices from chrysler regarding my jeep wrangler recall n28/nhtsa 13v-234. i have contacted chrysler on numerous occasions and ordered the replacement part on feb 14, 2014. as of this morning it was still not available and the dealer told me directly that they are only allowed to order 1 part every 2 weeks and that there were about 50 people waiting. if this is the case and my safety is in jeopardy i'm curious as to how serious chrysler is taking this if at this point 50 people have to wait about 2 years to have this resolved? please let me know. *tr

Tl* the contact owns a 2012 jeep wrangler. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v234000 (power train , steering) but was informed that the parts were not available. the dealer was only receiving one recall kit per month. the contact felt that since the failure was reported june 2013, there should have been a remedy available before february 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure. *tr

Tl* the contact owns a 2012 jeep wrangler. the contact stated that he received a recall notice for nhtsa campaign number 13v234000 (power train) and was informed by the dealer and the manufacturer that the parts were not yet available. the contact had not experienced a failure. the vin was unavailable. updated 04/04/14*lj updated 04/11/2014 *js

2012 jeep wrangler sport. consumer writes in regards to transmission oil cooler tube recall notice and unsatisfactory customer service at dealership. *smd the consumer stated he called the dealer on january 16, 2014 to schedule an appointment for february 7, 2014, with a drop of time of between 7:00 am and 8:00 am. the dealer informed the consumer, they would repair the recall item, and then identify the needed part for the windshield wiper electronic repair. after the part for the windshield wiper was identified, the consumer was informed an appointment would have to be made to work on the wipers. the dealer informed the consumer, they would have to keep his vehicle longer, to perform the recall, due to being under staffed. *jb

Tl* the contact owns a 2012 jeep wrangler. the contact stated that nhtsa campaign number: 13v234000 (power train , steering) had surpassed a reasonable amount of time for repair. the dealer stated that the part was not become available for at least 29 weeks. the manufacture was not contacted. the vehicle was not repaired. the contact had not experienced a failure. updated 04/04/14*lj updated 04/11/2014 *js

Tl* the contact owns a 2012 jeep wrangler. the contact stated that she received nhtsa recall campaign number: 13v234000 (power train , steering). the contact attempted to have the vehicle repaired but was informed that the parts were unavailable. the vehicle was not repaired. the manufacturer was notified of the part unavailability. there are no failures at this time.

Safety recall n28/nhtsa 13v-234 notification code n28 notice received approx. 4 months ago. went to the dealership this am 2/5/2014 to have the repair done. dealer said that they only get one part per month so they put me on a wait list. apparently there are 15 ahead of me at jones ford/chrysler in wickenburg az. so it looks like a year plus wait. can't be much of a part regarding the issue so am at a loss at the delay. the failure however can result in a incident. some prodding to get parts out to the dealers may be in order. *tr

I received a safety recall notice n28 nhtsa 13v-234 for transmission oil cooler tube back in august 2013. chrysler still does not have parts to make the repair. notice says it is a fire hazard and loss of transmission fluid would cause severe damage to the transmission. i am unhappy that we have to drive the vehicle with a risk of fire. i have called my dealer 6 times. they say they will order the part but it never arrives. *tr

Tl* the contact owns a 2012 jeep wrangler. the contact stated that nhtsa campaign number: 13v234000 (powertrain, steering) had exceeded a reasonable time for repair. the dealer advised that the vehicle could not be repaired in 2013 because they were allowed only one recall kit every fourteen days. the contact had not experienced a failure.

Tl* the contact owns a 2012 jeep wrangler. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v234000 (power train , steering ) but was informed that the parts were not available and that the dealer was only receiving one part every two weeks. the contact felt that because the failure was reported june 2013, there should have been a remedy available before january 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.

Tl* the contact owns a 2012 jeep wrangler. the contact attempted to have his vehicle repaired under nhtsa campaign number: 13v234000 (power train , steering) but was informed that the parts were not available. the contact stated since the failure was reported in june of 2013, there should be a remedy available before january of 2014. the manufacturer had exceeded a reasonable time for repair. there are no failures at this time.

Tl* the contact owns a 2012 jeep wrangler. the contact stated that in late january 2014, he received a notice for nhtsa campaign number: 13v234000 (power train , steering ). the contact stated that he contacted the dealer who mentioned that the parts were unavailable. the manufacturer was not notified. the contact had not experienced the failure.

I received a recall notice n28 transmission oil cooler tube from chrysler. i reached out to the dealership to schedule the work on the recall and was told they didn't have the parts and were receiving 1 part every 2 weeks and they had 400 people on a waiting list. i called another dealer and was told a similar story and at best case would be 6 months before they could have a part for me. the recall mentions potential for a transmission issue which could result in increased risk for a crash. i called chrysler as well and all they could tell me was sorry they don't have enough parts. so i am supposed to drive an unsafe vehicle and hope that nothing goes wrong in the 6 months before they maybe have a part? this is unreal that a notice is sent out warning of increased risk and then i am told by chrysler they cant do anything and that they are sorry. regardless of why, the fact is there are hundreds of unsafe vehicles out there that can not be fixed and notices are being sent out telling the consumer to take them in and get them fixed? why send the recall notice if you cant fix the problem? what is being done to protect me as a consumer with a vehicle that the manufacturer has told me could be unsafe and now has a higher potential risk for a crash and their only answer is "sorry"? *tr

Tl* the contact owns a 2012 jeep wrangler. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v234000 (power train , steering ) but was informed that the parts were not available and on back order. the contact felt that since the failure was reported in june 2013, there should have been a remedy available before january 2014. the contact had not experienced a failure. updated 02/27/14*lj updated 02/27/14

Tl* the contact owns a 2012 jeep wrangler. the contact stated that nhtsa campaign id number: 13v234000 (power train , steering) had surpassed a reasonable amount of time for repair. the contact reached out multiple times to the dealer, who stated that they were only receiving one repair kit every 15 days. the contact was number 17 on the waiting list. the vehicle was not repaired. the manufacture was not contacted. the contact had not experienced a failure. *tr

Received recall for a potential transmission cooler line failure. multiple dealers have been unable to get the parts needed from the manufacturer, with backlog at my current dealer of almost a year. as this could potentially cause transmission failure and potential fire, it seems chrysler is not sufficiently pursuing efforts to improve part availability, limiting each dealer to one part every 7 - 10 days. *js

Tl* the contact owns a 2012 jeep wrangler. the contact received notification of nhtsa campaign number: 13v234000 (power train , steering) and the part needed to repair the vehicle was unavailable. the dealer informed the contact that they only receive one part per week. the dealer put him on a waiting list. the dealer was unable to provide an expected date for the part to become available. the manufacturer had not been made aware of the problem. the contact had not experienced a failure.

Tl* the contact owns a 2012 jeep wrangler. the contact stated that she received a notice for nhtsa campaign number: 13v234000 (power train , steering) in january 2014. the contact stated that she attempted to have the vehicle serviced but the parts were unavailable. the manufacturer was notified. the contact had not experienced the failure.

Tl* the contact owns a 2012 jeep wrangler. the contact stated that he received notification of nhtsa campaign number: 13v234000 (power train , steering) in january 2014. the contact stated that he attempted to have the vehicle repaired but the parts needed to complete the recall service were unavailable. the vehicle was not repaired. the manufacturer was notified. the contact had not experienced a failure. the vin was unavailable.

Tl* the contact owns a 2012 jeep wrangler. the contact received recall notification of nhtsa campaign number: 13v234000 (power train , steering) however, the part was not available to repair the vehicle. the dealer was contacted and stated that the part was not available for repair. the manufacturer was contacted and confirmed. the contact had not experienced a failure.

Tl* the contact owns 2012 jeep wrangler. the contact received the notification for nhtsa campaign id number 13v234000 (powertrain, steering). the contact stated that the repair was not taken care of in a reasonable amount of time. the dealer indicated parts were not available. the contact had not experienced a failure. the manufacturer was not made aware of the problem.

Tl* the contact owns 2012 jeep wrangler. the contact received the recall notification related to nhtsa campaign id number 13v234000(power train, steering). the contact stated that repairs were not taken care of in a reasonable amount of time. the dealer indicated to the contact that the parts were not available. the contact had not experienced a failure. the manufacturer was not contacted.

Tl* the contact owns a 2012 jeep wrangler. the contact received nhtsa recall campaign number: 13v234000 (power train and steering) but was advised by the dealer that the parts needed to complete the repair were not available. the contact received the notice several months ago. the manufacturer was also contacted and could not provide an estimated date for when the parts would be available to complete the recall repair. there were no failures at this time.

Tl* the contact owns a 2012 jeep wrangler. the contact stated that he received notification for nhtsa campaign number: 13v234000 (power train, steering) several months ago but was informed by the manufacturer that the part was not available and would not become available for another few months. the contact had not experienced a failure. the vin was unavailable.

Tl* the contact owns a 2012 jeep wrangler. the contact stated that nhtsa campaign number 13v234000 (power train, steering) had exceeded a reasonable time for repair. the local dealer informed the contact that the part was not available and a second dealership stated that they are going to repair the new models first. the vehicle did not experience the failure.

Submission from constituent re safety recall n28/nhtsa 13v-234 transmission oil cooler tube - 2012 jeep wrangler. *smd the dealer informed the consumer, they were only receiving parts to repair one vehicle every seven days, and that he was 47th on the wait list.

Letter to the administrator from constituent re recall n28/ nhtsa/3v-234 on a 2012 jeep wrangler. *smd the dealer informed the consumer, they only received parts once a week, and her name should have been placed on a list. however, the consumer stated no one informed her of that. the consumer has since received a second notice. *jb

There is a recall on power steering for 2012 jeep wranglers with automatic transmissions. i have a manual transmission and am experiencing the same issues. below is recall information: they are excluding manual transmission jeeps, which have the same issues and same pump. this is an issue that needs to be fixed.. the same dangers are faced with this vehicles. recall date: june 04, 2013 model affected: 2012 jeep wrangler summary: chrysler group llc (chrysler) is recalling certain model year 2012-2013 jeep wrangler vehicles equipped with a 3.6l engine and an automatic transmission and manufactured january 23, 2011, through february 23, 2013. the power steering line may contact and wear a hole in the transmission oil cooler line resulting in a loss of transmission fluid. consequences: a loss of transmission fluid may result in a loss of transmission function which may increase the risk of a crash. remedy: chrysler will notify owners, and dealers will replace the power steering return tube assembly, free of charge. the recall is expected to begin early december 2013. owners may contact chrysler at 1-800-247-9753. chrysler's recall campaign number is n28. potential units affected: 180131 notes: chrysler group llc read more: http://www.motortrend.com/cars/2012/jeep/wrangler/recalls/#ixzz2pm1ozn6m. *tr

Tl* the contact owns a 2012 jeep wrangler. the contact was concerned for his safety because the parts needed to complete the repair under nhtsa campaign number: 13v234000 (power train , steering) was still not available. the manufacturer was made aware of the problem. the contact had not experienced a failure. the failure mileage was unknown. the current mileage was 20,000.