Tl* the contact owns a 2012 jeep wrangler. the contact received nhtsa campaign number: 13v234000 (power train , steering) and stated that the recall had surpassed a reasonable about of time for repairs. the dealer was notified about the recall multiple times. the manufacture was not contacted. the vehicle was not repaired. the contact had not experienced a failure. *tr
Tl* the contact owns a 2012 jeep wrangler. the contact received a notice for nhtsa campaign number 13v234000 (power train, steering) but was informed that the parts were not available. the manufacturer was notified of the issue. the contact had not experienced a failure. the vin was unavailable.
Tl* the contact owns a 2012 jeep wrangler. the contact stated that she attempted to have the vehicle repaired under nhtsa campaign number:13v234000 (power train, steering) but was made aware that parts were not available. the contact felt that the manufacturer had exceeded a reasonable amount of time for the recall repairs. the contact had not experienced the failure...updated 06/04/2014*bf the contact stated the dealership only receives 3 parts a month to repair vehicles. updated 06/06/2014 *js
Tl* the contact owns a 2012 jeep wrangler. the contact received nhtsa campaign id number: 13v234000 ( power train , steering) however, the contact was not able to have the vehicle serviced under the recall because the part needed was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Tl*the contact owns a 2012 jeep wrangler. the contact received nhtsa campaign number: 13v234000 (power train and steering) but was advised by the dealer that the parts needed to complete the repair were not available. the contact received the notice several months ago. the vin was not available. the manufacturer was also contacted and could not provide an estimated date for when the recall repair would be performed. there were no failures at this time.
Since december 2013 i had taken my vehicle into the dealer for recall repair and was told that the part to do the repair had to be ordered. now it is february 2014 and the dealer is still stating that they have not received the part from the factory to do the repair yet. *tr
Tl* the contact owns a 2012 jeep wrangler. the contact received notification of nhtsa campaign number: 13v23400( power train , steering) and stated that the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for when the part would become available. the manufacturer was made aware of the problem. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. the contact stated that he received notification of nhtsa campaign number 13v234000 (power train , steering) and was informed that the parts were not available and it would be around five months befor his vehicle could be remedied. the manufacturer was contacted about the issue. the contact had not experienced a failure. the vin was unavailable.
Tl* the contact owns a 2012 jeep wrangler. the contact received three recall notification pertaining to the defect listed in nhtsa campaign id number 13v234000 (power train , steering), however the part needed for the repair was unavailable. the manufacturer was not notified of the problem. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. the contact received notification of nhtsa campaign number: 13v234000 (power train, steering) in late 2013. the vehicle was taken to the dealer for repair but the dealer stated that the parts were unavailable. the vehicle was not repaired. the manufacturer was notified. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. the contact stated that he received notification of nhtsa campaign number: 13v234000 (power train , steering). the contact attempted to have the vehicle repaired but was informed that the parts were unavailable. the vehicle was not repaired. the manufacturer was notified of the part unavailability. the contact had not experienced any failures.
Tl* the contact owns a 2012 jeep wrangler. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number:13v234000 (power train, steering) and was made aware that parts were not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. the contact had not experienced the failure...updated 05/09/14 *bf
Tl* the contact owns a 2012 jeep wrangler. the contact stated that the part for nhtsa campaign number 13v234000 (power train , steering) was not available and an arrival date could not be given. the manufacturer was contacted about the issue. the contact had not experienced a failure. the vin was unavailable.
I received a letter that there was a recall on the transmission oil cooler tube (safety recall n28/ nhtsa 13v-234). i took my vehicle in oct 30, 2013 and was told the parts were ordered and i would be notified when parts arrive. 2 months later i was still not notified of the parts arriving. i called the dealership and was told there was a 2 year waiting period for the part. i was told it was supposedly on order already and to see if it had come in. they said it was never ordered and would call me right back. it has been nearly 3 weeks and i have received no call back. on my recall letter it stated that if a dealer fails or is unable to remedy this defect in a reasonable time, that i may file a written complaint. that is what i am here to do. *tr
Tl* the contact owns a 2012 jeep wrangler. the contact received notification of nhtsa campaign id number: 13v234000 (power train, steering) and stated that the parts were not readily available. the manufacturer was contacted and provided an unreasonable date for when the vehicle would be serviced under the recall. the contact had not experienced a failure. *tr
Tl* the contact owns a 2012 jeep wrangler. the contact received recall nhtsa campaign number: 13v234000 (power train, steering). the contact attempted to have the remedy repaired; however, he was informed that the part was unavailable. the manufacturer was notified of the delay. the contact stated that the transmission cooler line was previously replaced in 2013. there are no failures at this time.
Tl* the contact owns a 2012 jeep wrangler. the contact stated that nhtsa campaign number: 13v234000 (power train , steering) had surpassed a reasonable amount of time to repair. the dealer continuously stated that the parts were not available for repair. the vehicle was not repaired. the manufacturer was not made aware of the delay. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. the contact received notification of nhtsa campaign id number:13v234000 (power train and steering) but was advised by the dealer that the parts needed to complete the repair were not available. the contact received the notice months ago. the contact received a second notice and was still waiting for parts. the manufacturer was also contacted and could not provide a reasonable date for when the vehicle would receive the recall repairs. the contact was told to wait up to eighteen weeks for the parts. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. the contact received notification of nhtsa campaign id number: 13v234000 (power train and steering) but was advised by the dealer that the parts needed to complete the repair were not available. the contact received the notice months ago and was told by the local dealer that he was on a massive waiting list. the manufacturer was also contacted and could not provide a reasonable date for when the vehicle would receive the recall repairs. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. the contact stated that she attempted to have the vehicle repaired under nhtsa campaign number:13v234000 (power train , steering) but was informed that parts were not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. the contact had not experienced the failure.
Tl* the contact owns a 2012 jeep wrangler. the contact stated that he received notification of nhtsa campaign number: 13v234000 (power train , steering ) in october 2013. the contact stated that he attempted to have the vehicle repaired but the dealer informed him that he would have to wait months in order to have the vehicle serviced per the recall because the part needed was not available. the vehicle was not repaired. the manufacturer was notified. the contact had not experienced a failure. the vin was unavailable.
Tl* the contact owns a 2012 jeep wrangler. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number:13v234000 (power train , steering) however, he was made aware that the parts were not available to complete the recall repair. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure.
Tl* the contact owns a 2013 jeep wrangler. the contact stated that nhtsa campaign number: 13v234000 (power train , steering) had surpassed a reasonable amount of time for repair. the dealer stated the part was not available because the manufacture was only issuing one repair kit per week. the manufacture was not alerted of the failure. the vehicle was not repaired. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. the contact received notification of nhtsa campaign number: 13v234000 (power train , steering). the manufacturer was contacted and stated that the part was not available for repair. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. the contact stated that nhtsa campaign number: 13v234000 (power train , steering) had surpassed a reasonable time for repair. the dealer stated that the parts were not available for repair. the manufacture was not contacted. the contact had not experienced a failure. ..updated 02-28-14 *bf updated 03/18/2014 *js
Tl* the contact owns a 2012 jeep wrangler. the contact stated that while parked, she noticed a leak coming from under the vehicle. the vehicle was included in the recall under nhtsa campaign id number: 13v234000 (power train , steering). the vehicle was taken to the dealer for diagnosis where the technician stated that the transmission oil cooler tube was leaking and would have to be replaced under the recall but the part needed to complete the repair was unavailable. the manufacturer was made aware of the failure and stated that only one part would be sent to the dealer weekly. the vehicle was not repaired. the approximate failure mileage was 62,000.
Tl* the contact owns a 2012 jeep wrangler. the contact received notification of nhtsa campaign id number 13v234000 (powertrain, steering). the contact stated that the repairs were not performed within a reasonable amount of time. the dealer indicated that the parts were not available. the contact had not experience a failure. the manufacturer was not contacted.
Tl* the contact owns a 2012 jeep wrangler. the contact stated that she received notification of nhtsa campaign number: 13v234000 (power train , steering). the contact stated that she attempted to have the vehicle repaired but the needed parts were unavailable. the vehicle was not repaired. the manufacturer was notified. the contact had not experienced the failure.
Tl* the contact owns a 2012 jeep wrangler. the contact stated that he was very concerned for his safety since the parts were still not available for recall nhtsa campaign number: 13v234000 (power train , steering). the manufacturer was made aware of the problem. the contact had not experienced the failure. the current mileage was 20,000.
Tl* the contact owns a 2012 jeep wrangler. the contact stated that the vehicle was included in nhtsa campaign id number 13v234000 (power train , steering) however, the contact was not able to have the vehicle serviced under the recall because the remedy part needed to perform the repair was unavailable. the manufacturer was not made aware of the problem. the contact had not experienced a failure.
Received safety recall notice n28, nhtsa 13v23400, and contact dealer in michigan city, in 46360 same day to get repair done. i have since contact the dealer in mc 3 more times and they still do not have the part (transmission oil cooler tube) in stock to do the repair. advise me it is not receiving the tubes from chrysler and they will call me back the next day. they never call me back and i have to keep contacting them only to get the run around that they do not have the tube in stock. *tr
Tl* the contact owns a 2012 jeep wrangler. the contact received the notification of nhtsa campaign number: 13v234000 (power train, steering). the dealer was contacted and stated that the part was not available for repair. the manufacturer was also contacted and stated that they were attempting to source an additional vendor to obtain the part needed to complete the recall service. the vehicle was not repaired. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. the contact stated that nhtsa campaign number: 13v234000 (power train, steering) had exceeded a reasonable time to have the repair performed. the recall notification was received october 2013. the contact stated that the tie rod area was exhibiting separation, as listed in the recall. the vehicle was not repaired. the failure and current mileage was 14,645.
Unable to get safety recall n28 / nhtsa 13v-234 transmission oil cooler tube repaired. have contacted multiple dealers and they are unable to get the part. dealers report they are only allowed one recall part per week or two weeks, now backed up for months. they report 100's of persons waiting on their list. at this point i'm just told to call back and try again... i can't even get on a list to wait. *tr
Tl* the contact owns a 2012 jeep wrangler. the contact stated that there was a recall associated with nhtsa campaign id number 13v234000 (power train , steering). the dealer was contacted and stated that only two remedy kits were being delivered per week for the recall repair. the manufacturer was notified of the problem. the contact had not experienced a failure. the vin was unavailable.
2012 jeep wrangler. consumer writes in regards to transmission oil cooler tube recall notice and unsatisfactory customer service at dealership after dealership damaged vehicle hood lock. *smd the consumer stated he sat at the dealership for an hour and a half, only to be told the technician was unable to open the hood of the vehicle. the consumer believed someone jammed the hood lock, so they wouldn't have to honor the recall.
Tl* the contact owns a 2012 jeep wrangler. the contact received notification of nhtsa campaign id number 13v234000 (power train , steering) however, the contact was not able to have the vehicle serviced because the part needed to correct the failure was on a massive waiting list. the dealer informed the contact that only one remedy part was being sent to the dealer every fourteen days. the manufacturer was made aware of the problem. the contact had not experienced a failure.
Received recall notice n28,made appointment with dealer. no parts available,2nd. appointment, no parts available, after 3rd. try in two months,ask dealer to notify me when part is available. *tr
Tl* the contact owns a 2012 jeep wrangler. the contact stated that nhtsa campaign number: 13v234000 (power train , steering) had surpassed a reasonable amount of time for repair. the dealer advised that the part was not available. additionally, the vehicle would exhibit abnormal noises when first started. the vehicle was not repaired. the failure mileage was 7,000. the vin was not available.
Tl* the contact owns a 2012 jeep wrangler. the contact received notification of nhtsa campaign number: 13v234000 (power train, steering). the vehicle was taken the dealer, who stated that the part was unavailable and that the manufacturer was only sending one part per week. the vehicle was not repaired. the manufacturer was not notified. the contact had not experience the failure.
Tl* the contact owns a 2012 jeep wrangler. the contact received a notification of nhtsa campaign number: 13v234000 (power train, steering) and the dealer advised the contact that they were only receiving one part every four to six weeks. the dealer was unable to provide an expected date for when the part would become available. the manufacturer was made aware of the problem. the contact had not experienced a failure. updated 03/18/14
Tl* the contact owns a 2012 jeep wrangler. the contact received notification of nhtsa campaign number: 13v234000 (power train, steering) and the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for when the part would become available. the manufacturer was not notified of the problem. the contact had not experience a failure.
Tl- the contact owns a 2012 jeep wrangler. the contact received a recall notice for nhtsa campaign number: 13v234000 (power train , steering). the contact was informed by the dealer and the manufacturer that the part to repair the vehicle was only available every fourteen days. the dealer was unable to provide an expected date for the part to be available. the manufacturer was made aware of the failure. there are no failures at this time. rk
Tl* the contact owns a 2012 jeep wrangler. the contact stated that he received notification of nhtsa campaign number: 13v234000 ( power train , steering ) in late 2013. the contact stated that he attempted to have the vehicle repaired on numerous occasions but the parts were unavailable. the vehicle was not repaired. the manufacturer was notified. the contact had not experienced the failure.
Tl* the contact owns a 2012 jeep wrangler. the contact stated that he was concerned for his safety since the parts were still not available in order to repair recall nhtsa campaign number: 13v234000 (power train , steering). the dealer was contacted. the manufacturer was made aware of the problem. the vehicle had not experience the failure. the vehicle current mileage was 35,000.
Tl* the contact owns 2012 jeep wrangler. the contact stated that he was very concerned for his safety since the parts for nhtsa campaign number: 13v234000 (power train , steering) were still not available. the manufacturer was made aware of the problem. the contact had not experienced the failure. the current mileage was 13,700.
Tl* the contact owns a 2012 jeep wrangler. the contact stated there was a recall associated with nhtsa campaign id number 13v234000 (power train , steering) and the part was unavailable. the dealer stated that the part would not be available for three to four months. the manufacturer was not notified. there are no failures at this time.
Tl* the contact owns a 2012 jeep wrangler. the contact received notification of nhtsa campaign number: 13v234000 (power train , steering) however, the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer was made aware of the problem. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. the contact received a recall notification of nhtsa campaign number: 13v234000 (power train , steering) and the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer was made aware of the problem. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. the contact received notification of nhtsa campaign id number 13v234000 (power train and steering) but was advised by the dealer that the parts needed to complete the repair were not available. the contact received the notice months ago. the manufacturer was also contacted and could not provide a reasonable date for when the vehicle would receive the recall repairs. the contact was told to wait up to a year for the parts. the contact had not experienced a failure.