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Problems with 2011 Jeep Wrangler AIR BAGS

On average, the 2011 Jeep Wrangler starts to “feel” problems with the AIR BAGS and its various aspects after 70 264 miles.

Recently reported AIR BAGS problems on 2011 Jeep Wrangler

My airbag light came on and then i found out there was a recall on the airbag system so i finally took it in and had it repaired but the light did not go off and now they are telling me that i have no airbags because the light is no but that had nothing to do with recall so i need to pay to see what the problem is? why would my airbag light come on and then i get a recall but yet that has nothing to do with it?? i do not know exactly when this happened but i think at least a year or more ago when the light came on and the recall came out but nobody had parts.

Takata inflators. after calling jeep chrysler regarding the recall notification i was informed that the company does not have a fix, other than not allowing passengers. as they do not have a repair i inquired about the other options (buy back and trading for a non affecting vehicle) and was informed that jeep chrysler would not perform either action in accordance with the nhtsa guidelines. if companies are required to comply with federal guidelines, how can they arbitrarily chose not to honor them? we are a single vehicle home and now we cannot use it to transport our family without risk of injury or death and jeep chrysler has no repair in place and they will not accept a return or a swap to a safe vehicle.

Tl* takata recall. the contact owns a 2011 jeep wrangler. the contact received notification of nhtsa campaign number: 16v352000 (air bags). the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Takata recall (recall date july 1, 2016) of recall number s43 for a front passenger airbag, and i have called jeep/mopar on at least 3 occasions. on the last call they assured me that i would have the airbag inflator replaced on or about january 31, 2017. there will most certainly be a recording of this call, which was on or about december 24, 2016. on february 17, i again called mopar at 1-800-853-1403, and was told by [xxx] (employee/[xxx] number ri183) that the parts would not be available until march 31, 2017. i am in one of the hottest and most humid areas of the usa, southwest florida, and my vehicle, a jeep wrangler unlimited, vin # [xxx], is a 2011 model, so it is among the older vehicles in the recall. i asked the call center representative named above to transfer me to a supervisor, and first she told me that no supervisor was available, them that no supervisor could be located, than that the supervisor was in a meeting. she said i would have to receive a call-back, or i could hold. i was on a cell phone, so i asked for a call-back. that was at about 10:30 in the morning and i did not receive a call at all that day. auto makers can, with impunity, continue to put airbags and sensors in new vehicles, and continue to sell them, while not standing behind those they have already sold. sensors needed for those consumers who previously put their trust in this component manufacturer and in jeep. i am asking for your help, as i don't expect to get a return call as i was promised, and i do expect that when i call again, mopar will walk back the promise of a march 31, 2017 parts arrival. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2011 jeep wrangler. the contact received notification of nhtsa campaign number: 16v352000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Airbag light comes on consistently and started about 55,000 miles. dealer tested and says it is code b1b02. after researching online i saw where this has been an known issue for some time.

Airbag light came on today 4:10pm 06/18/16 while driving at approx 55mph in traffic, straight interstate in chicago, il and has stayed on. stopped by a jeep dealership to check codes (i was away from home dealership), service dept was closing but svc mgr scanned for diagnostic code - said it was an airbag code/ airbag malfunction. my dealership was closed. he turned off jeep and turned it on again while stationary in jeep dealership service dept, warning light came on again and stayed on all the way home, approximately 2 1/2 hrs or 150 miles. i received 2 emails on may 27, 2016 from nhtsa re: airbag recalls on jeep wranglers but my vin/model wasn't listed.

My 2011 jeep wrangler sport has less than 50,000 miles and my airbag light is on and has been on for at least 6 months or more. why is the recall only for rh drive wranglers, from what i am reading there are several lh drive wranglers with the same issue. also every time it rains front driver and passenger floors are wet underneath floor mat. i have read several owner complaints on this issue but manufacture does not seem to care.

I received 2 emails from nhtsa in may 2016 regarding the failed air bags due to failed clockspring assembly. two (2) weeks later my indicator light came on because the airbags failed. the jeep dealership said if i got into a crash, the airbags would not deploy. however, i was forced to pay for this manufacturer's defect. this was clearly a manufacturer's defect and a safety issue. i shouldn't have had to pay for this. the information your agency provided is as follows: nhtsa campaign id number :16v288 manufacturer :chrysler (fca us llc) make / model years :jeep / 2011-2016 subject :clockspring assembly may become contaminated.

Tl* takata recall. the contact owns a 2011 jeep wrangler. the contact stated that the dealer failed to inform her of nhtsa campaign number: 16v352000 (air bags). the contact was unable to sell the vehicle due to the parts not being available. the recall repair was not completed prior to the contact owning the vehicle. the manufacturer was unable to provide a reasonable time frame to supply the parts to the dealer. the contact had not experienced a failure vin tool confirms parts not available. updated 04/28/17 *lj *cn

My airbag light came on in my 2011 jeep rubicon. a recall was issued two days after i called both chrysler and by dealership complaining about my issue. i was told that i was basically on my own to cover the cost of the replacement clockspring. recall information "(fca us llc) is recalling 394,258 model year 2007-2010 jeep wrangler jk vehicles manufactured march 2, 2006, to august 13, 2010." this does not cover my 2011 jeep which was manufactured september 2010. a month from the cut off date. my jeep has the same engine as the the 2010s unlike the later build 2011 jeeps. it also has the same exact clockspring as well.

Clock spring failed causing the airbag to stop functioning. this has already been recalled in the 2011 right hand steer vehicles and in the 2008-2010 model year left and right hand steer wranglers apparently it is still a problem

Tl* the contact owns a 2011 jeep wrangler. the contact stated that the air bag warning light illuminated sporadically and chimed. the chime indicated that the air bag needed to be deployed; however, the air bag never deployed. the contact took the vehicle to the dealer where it was diagnosed that the air bags clock spring failed and needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the manufacturer stated that the failure was related to nhtsa campaign number: 13v176000 (air bags). the manufacturer stated that because the recall indicated a right-hand drive and the contact had a left-hand drive, the repair was not covered under the recall. the approximate failure mileage was 83,454.

Tl* the contact owns a 2011 jeep wrangler. the contact stated that the air bag warning indicator illuminated and the horn functioned sporadically. the dealer diagnosed that the clockspring malfunctioned and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the contact referenced nhtsa campaign number: 16v288000 (air bags); however, the vin was not included. the failure mileage was approximately 79,000.

Takata recall - received a safety recall notice prior to july 2016 regarding front airbag. the notice was not dated so can not give specific mailing date. i called the dealership july 25, 2016 concerned that we had not been called to schedule replacement, was advised they would call as soon as product was available. called dealer again on august 16, 2016 - advised to call back at later date still did not have parts. called dealer october 27, 2016 they advised that they still did not have parts and that they would call me when parts arrived. it is now december 13, 2016 still have not heard from dealer. the car dealer is: auburn chrysler dodge jeep ram, auburn california. phone# 530-885-2900 would appreciate any help you can provide in getting the car dealer to make the repair as soon as possible. thank you *tr

Air bag light going on and off ever 2-4 minutes with a chime each time. light goes on and of weather in motion or at a standstill. had mechanic scan for obd codes. code came back as b1b02 clock spring failure. rhd jeeps have been recalled for this exact issue but not lhd. this is a safety issue that needs to be addressed to all wranglers of these years and not just the rhd.

Tl* the contact owns a 2011 jeep wrangler. the contact received a recall notification for nhtsa campaign number: 16v352000 (air bags). the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2011 jeep wrangler. while driving approximately 40 mph, the air bag warning light illuminated. the dealer diagnosed that the clockspring assembly failed. the vin was not available. the maufacturer was notified. the approximate failure mileage was 64,800.

Takata recall recently, on a dry, sunny, moderately warm day i was driving a normal speed on a normal road, downward sloping, at a low speed and the airbag warning light chimed and illuminated. it's been four days and the light remains on, and continues to chime. i have owned this jeep for two years and have not had any collisions and the jeep has not been offroad, nor did i have a child in the passenger seat, where an airbag may sense a small passenger. this is a very expensive repair from what i'm finding on forums but also a safety device in a vehicle that should be covered under a warranty beyond a standard 3yr/36k warranty. seatbelts don't expire nor should an airbag in a vehicle.

The vehicle displays an airbag warning light and chime that may indicate a failure of the clockspring wiring in the drivers side air bag circuit. odi investigated the rhd (right hand drive) wrangler for a clockspring issue under pe11-019 which led to nhtsa recall 11v258 on model year (my) 2008-2012 rhd wranglers as well as an extended warranty campaign on my 2007 lhd wrangler vehicles. current investigation: pe 15-025 has the same symptom as my lhd wrangler.

Clock spring is defective. the airbag light and warning chime comes on and goes off. the same part number was recalled on all 2007 wranglers and 2008-2012 right hand wranglers. however, the 2008-2012 left hand jeeps weren't included?

The clockspring on my 2011 jeep wrangler (left handed drive) has failed causing the airbags to become dysfunctional and airbag light to engage. fca has recalled right handed drive jeep wranglers 2007-2012 under the attached recall notification. fca has also recalled 2007 lhd jeep wranglers for this same issue. the root cause of these recalls was determined to be dust accumulation in the grease of the clockspring as seen in the attached recall notification. the clockspring part in both lhd and rhd variations of this model jeep wrangler include a similar, if not the same, clockspring part. the amount of dust that a jeep wrangler is subject to does not correlate to the position of the steering wheel and clockspring. i would suspect that a vehicle with less that 70,000 miles and 5 years of use should not have airbag failure. i have contacted my local jeep dealership which then instructed me to contact the fca jeep warranty/recall 800 number in addition to the fca headquarter's 800 number. after speaking with a representative at the fca headquarters hotline i was told that the recall does not apply to my lhd 2011 jeep wrangler and the repair was to be made from out of my pocket. as of june 2015 there has been an open investigation into this issue for lhd jeep wranglers as seen in the link below. http://www.detroitnews.com/story/business/autos/chrysler/2015/06/23/nhtsa-probe-jeep-wrangler/29150093/

On my 2011 jeep wrangler (lhd) dashboard, the airbag warning light flashes on every other minute with a chime, an indication that there is something malfunctioning or interfering with the vehicle's airbags.this has been a recurring issue and concern for many 2007-2012 jeep wrangler (lhd) owners, including myself, and has been shown time and time again to be caused by a faulty clockspring within the vehicle's steering wheel. this faulty clockspring is the culprit for potential airbag failure in the 2008-2012 jeep wrangler (lhd) during an accident or premature deployment when simply driving around. daimler chrysler has refused to address the safety concern of their faulty clockspring that can cause failure of the vehicle's airbags from properly deploying."

I have a bad clockspring which has been recalled on right handed wranglers for the same year but has not yet for the left handed wranglers and it is causing my airbag light to illuminate while i am driving and while i am staying still and could affect my airbag from deploying when needed.

On the 2011 jeep wrangler (lhd) dashboard, the airbag warning light flashes on every other minute with a chime, an indication that there is something malfunctioning or interfering with the vehicle's airbags.this has been a recurring issue and concern for many 2011 jeep wrangler (lhd) owners, including myself, and has been shown time and time again to be caused by a faulty clockspring within the vehicle's steering wheel. this faulty clockspring is the culprit for potential airbag failure in the 2011 jeep wrangler (lhd) during an accident or premature deployment when simply driving around. daimler chrysler has refused to address the safety concern of their faulty clockspring that can cause failure of the vehicle's airbags from properly deploying.

Tl* the contact owns a 2011 jeep wrangler. while driving approximately 35 mph, the air bag warning indicator illuminated and the horn failed. the dealer diagnosed that the clockspring malfunctioned and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure; however, the vin was not included in nhtsa campaign number: 16v288000 (air bags). the failure mileage was 80,997.

Takata recall, these airbags remain in my vehicle with the recall of temperature and humidity in my area make my vehicle a constant danger to my life and all those on any road or highway i may drive on. they contain metal components that kill. nhtsa is not doing nearly enough to get the manufacturer to take immediate action to replace said airbags before, highly possible multiple deaths occur. there are several problems with this vehicle, water accumulating on the floor in 8 to 12 inches on both front passenger sides. not a drop was found anywhere else within the vehicle. it took 4 attempts to fix this problem and there is no, report other than those i have on a hard drive from someone my dealership had to call in to fix this issue, by the name of,"the waterman." why are there no reports on file with the service department of my dealership. there are constant electrical problems, icons lighting up, repair department claiming they cannot repeat the issue. though i have taken in photos of the dashboard as proof and evidence. the vehicle was under extended warranty mechanical and body outside s well as the entire interior.the carpet requires replacing refused by the service dept. the water caused the carpeting to become loose, the cheap plastic clip to hold the mat on the driver's side does not hold it in place ,causing it to punch up under the accelerator and brake pedals.there is also a rip about an inch or so beside the plastic clip meant to hold the mat in place. this is a deadly defect waiting to happen. after twice being deemed repaired, both side view electric heated mirrors that are supposed to keep them clear from water, the dangerous problem still exists. the water damage has caused rust and corrosion to accumulate under the carpet where most of the wires and parts to the electrical system are placed and compromised.there are suspension problems,visibility

Tl* the contact owns a 2011 jeep wrangler. the contact stated that the air bag warning light illuminated. the vehicle was taken to the dealer where it was diagnosed that the air bag clock spring wiring assembly can lead to non deployment of the front driver side air bag. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 11v528000 (air bags). the approximate failure mileage was 90,000. updated 11/04/15*lj

I currently own a 2011 jeep wrangler that is experiencing some electrical issues. currently the airbag light is on and there is a chime indicating such. this chime occurs approximately every 1 to 2 minutes. at about the same time the airbag light problem occurred, the other controls on the steering wheel such as the horn, cruise control and radio controls stopped functioning. i contacted jeep (chrysler) about the issue and was told they would contact me within 24-48 hours concerning this issue. approximately 10 days went by and i had not heard back from jeep. i contacted jeep and was told that they will not fix this issue. i explained to them the safety concerns with not having a working horn and a questionable airbag. this did not seem to be an issue that they were to concerned about. i've been in law enforcement for several years now, and i cannot stress enough about the importance of having a functioning airbag. this is coming from some of the accidents that i have either witnessed or worked as an investigating officer. i have found through research that several earlier model (2007-2008) jeep wranglers have been recalled for similar issues. this is a recurring problem and i am sure you have received complaints on this issue in the past. this is my second jeep and the company replaced the part that was causing the issue before. it was a 2007. this part is referred to as a clock spring and cost over $500.00 to replace. i would like for this issue to be addressed before someone is gravely affected.

The air bag light has been turning on and off, it is mostly on. the dealership told me it was the "clockspring" and it would be about $500 to repair. i declined to repair because i cannot afford it right now.

On my 2011 jeep wrangler rubicon unlimited (lhd) dashboard, the airbag warning light flashes on every other minute with a chime, an indication that there is something malfunctioning or interfering with the vehicle's airbags.this has been a recurring issue and concern for many 2007 and newer jeep wrangler (lhd) owners, including myself, and has been shown time and time again to be caused by a faulty clockspring within the vehicle's steering wheel. this faulty clockspring is the culprit for potential airbag failure in the jeep wrangler (lhd) during an accident or premature deployment when simply driving around. daimler chrysler has refused to address the safety concern of their faulty clockspring that can cause failure of the vehicle's airbags from properly deploying.

Tl* the contact owns a 2011 jeep wrangler. while driving at an unknown speed, the air bag warning light illuminated. in addition, the horn and the cruise control became inoperable. the vehicle was taken to a dealer where it was diagnosed that the air bag clock spring needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 13v176000 (air bags). the failure mileage was 45,000.

Tl* the contact owns a 2011 jeep wrangler. the contact stated that there was a previous recall on for the right-hand drive vehicles. the contact's vehicle was a left-hand drive, which experienced the failure listed in the recall. the air bag warning light illuminated. the vin was excluded from nhtsa campaign number: 13v176000 (air bags). the vehicle was taken to a dealer where it was diagnosed that the clock spring steering column needed to be replaced. the vehicle was repaired. the manufacturer was notified of the issue. the failure mileage was unknown.

Tl* the contact owns a 2011 jeep wrangler. while shifting into reverse, the driver side air bag deployed without warning. the vehicle was taken to an independent mechanic who diagnosed that the clock spring and driver side air bag needed to be replaced. the vehicle was repaired but the driver side air bag was deactivated. the manufacturer was notified of the failure. the approximate failure mileage was 42,903.

Tl* the contact owns a 2011 jeep wrangler. the contact stated that the air bag warning lamp flickered on and off. the vehicle was taken to an independent mechanic, who tested and received diagnostic codes b01 and b02. the vehicle was to be further inspected and diagnosed by an authorized dealer to determine the failure. the vehicle was not included in nhtsa campaign numbers: 13v176000 (air bags) and 11v528000 (air bags). the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 61,000. updated 6/8/15*cn updated 06/11/15*jb

Tl*the contact owns a 2011 jeep wrangler. the contact received notification of nhtsa campaign number: 14v361000 (air bags) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

My air bag light came on. i took my car into the dealer and they told me that the clock spring needed to be replaced. i found out that there is recall for the clock spring, but only on the right-hand drive jeeps. have the left-hand drives been included in this recall? *tr

Air bag warning light comes on intermittently, and speed control works intermittently. problem was diagnosed as a defective clock spring in the steering column. *tr

While driving my jeep from home to work, i was probably five minutes into the drive when my air bag light begins to ding on and off every couple of seconds. i was driving on the same residential street i always take to work and have never experienced any issues in the past. my vehicle is very well taken care of and is not abused like some jeeps. after work i was doing research as to what could cause the problem and the consensus seemed to be that if a jeep was rained on your clock spring would soon go bad. i have removed both the top and doors from my jeep, but the jeep has never been rained on. my jeep is garage kept and the only elements it has been exposed to is heat and dust. also, i experienced this issue in january and i am in northern ut so this vehicle has not even had the top off within six months from the incident. [xxx] said they would be happy to look at the problem but that the average cost is around $500.00 (they seemed aware of the faulty part). after further research i have discovered the 2008 clock spring was found to be recalled but nothing later then that? i am confused how the same part can be recalled on the same vehicle but only for one year? jeep promotes themselves as trail rated, yet i would argue they are simply novelty at this point with all fashion and no function (mind you this is coming from someone who does not even partake in off-roading). lastly, aside from the obvious security concern it has been brought to my attention that this vehicle now will not pass safety and emissions testing due to mopar's failure i am now required to pay for their mistake. please address this issue and help others in the future! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

The airbag light has come on to report a fault in the system. this is a major problem that jeep wrangler jk owners are having. the clock spring is faulty. the right hand drive version of this vehicle has been recalled for the same part. but not the left hand drive? this is most definitely a defective part as after searching on the internet its a wide spread problem and needs to be addressed. parts failing as soon as 1/12 years. the airbag will not deploy if in an accident. *tr

Tl* the contact owns a 2011 jeep wrangler. the contact stated that while driving at various speeds, the air bag warning light illuminated intermittently. the failure recurred on several occasions. the vehicle was not diagnosed or repaired. the vin was not included in nhtsa campaign number: 13v176000 (air bags). the manufacturer was not made aware of the failure. the approximate failure mileage was 62,000.

In reference to nhtsa campaign 11v528000, i am the owner of a 2011 jeep wrangler, with the above vin. this vehicle is a left hand drive and has the same clockspring problem. is there or was there a recall for left hand drive vehicles? my airbag light has been illuminated for several months and my mechanic ran a diagnostic, he explained that there was no recall for this problem for my jeep. *tr

For the past 2 years the passenger airbag light has been illuminate on my dash. i do not know why this is. it turns on/off randomly wether someone is sitting in the passenger seat or not. additionally for the past 3 years or so the functions/buttons on the left side of the steering wheel go in/out of function. for the most part they don't work 99% of the time. it doesn't affect the driving or anything dangerous but it is annoying that these buttons don't work most of the time. as far as the passenger airbag light, this concerns me should there be some sort of accident. i have looked into this and people have spent a good amount of money and the light still is on. i saw that in june, 2015 and investigation was started regarding this and wanted to put in my two cents. i hope that a solution is found for this.

On the 2008 to 2012 jeep wrangler (lhd) dashboard, the airbag warning light flashes on every other minute with a chime, an indication that there is something malfunctioning or interfering with the vehicle's airbags.this has been a recurring issue and concern for many 2008 to 2012 jeep wrangler (lhd) owners, including myself, and has been shown time and time again to be caused by a faulty clockspring within the vehicle's steering wheel. this faulty clockspring is the culprit for potential airbag failure in the 2008 to 2012 jeep wrangler (lhd) during an accident or premature deployment when simply driving around. daimler chrysler has refused to address the safety concern of their faulty clockspring that can cause failure of the vehicle's airbags from properly deploying. this is a major safety violation and safety feature that can and will cost loss of life if it is not fix properly by either replacing it or creating a cover for the clockspring. *tr

Clock spring has went bad. which makes the airbag and horn useless. only 3 years old. *tr

My 2011 left hand drive jeep wrangler jk (4 door) has a warning light on the dash. dealer determined it is the "clock spring". upon further research, it is clear that this is a common failure. there is a recall on the 1997 model and all of the right hand drive models (mail deliver). the part is the same in all of them. this needs to be addressed before there is serious fatality (the airbag may not work as a result). a recall is necessary for all the left hand models as well. *tr

Tl* the contact owns a 2011 jeep wrangler. the contact stated when starting the ignition the air bag warning indicator remained illuminated. the vehicle was taken to an independent mechanic for diagnostic testing. the trouble code indicated that the clock spring was faulty. the vehicle was not repaired. the manufacturer was notified of the problem. the approximate failure mileage was 52,600.

Tl*the contact owns a 2011 jeep wrangler. the contact stated that the cruise control and the horn failed to activate. in addition, the air bag warning light illuminated. the vehicle was taken to the dealer, who diagnosed that the clock spring needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failures. the failure mileage was 20,000.

Tl* the contact owns a 2011 jeep wrangler. the contact stated that the air bag warning light illuminated. the vehicle was taken to the dealer, who diagnosed that the clock spring assembly needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and stated that the vehicle was not included in the nhtsa campaign number: 11v528000 (air bags). the failure mileage was 37,000.

My clock spring is inop there is a recall for this on right side drive jeeps well mine is a left side drive with the same issues that the right side drive has why isn't it a recall for all clock springs they are the same part number for both side drives please fix this as it also affects my horn and airbag. thank you *tr

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