Tl*the contact owns a 2011 jeep wrangler. the contact stated that the cruise control and the horn failed to activate. in addition, the air bag warning light illuminated. the vehicle was taken to the dealer, who diagnosed that the clock spring needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failures. the failure mileage was 20,000.
My clock spring is inop there is a recall for this on right side drive jeeps well mine is a left side drive with the same issues that the right side drive has why isn't it a recall for all clock springs they are the same part number for both side drives please fix this as it also affects my horn and airbag. thank you *tr
For some time the vehicle has had an intermittent electrical starting problem, which results in a personal safety issue. most times the vehicle starts properly. at times, however, when the key is inserted and turned, nothing happens. sometimes the vehicle can then be started using the remote start and then operated by quickly inserting the key and turning it. at times neither the key nor the remote start will work. typically, by alternating between attempts to use the key and remote start, the vehicle can be started within 15 minutes. the vehicle was recalled due to this issue and was recently taken to koons tysons chrysler in virginia for service. however, after the vehicle was returned with a 'software upgrade' to correct the issue, the problem continues. it was again taken this week to koons tysons chrysler to fix the problem, but the service center says it cannot replicate the problem on its lot and therefore won't do anything more. it says it completely believes there is an issue, but wants to return the vehicle, wait until the problem occurs again, and then have it towed to its service center for appraisal. obviously, this is not a practical solution. it could present a dangerous situation of having my wife stuck who knows where (a dark parking lot, railroad crossing, etc.) with a vehicle that won't start. this is a known issue for a vehicle under warranty and chrysler needs to step to the plate, take responsibility, and fix the problem. in the meantime, i'm driving a rental car at my expense as chrysler will neither pay the rental bill nor fix its vehicle. *tr
Tl* the contact owns a 2011 jeep wrangler. the contact stated that the vehicle failed to start. the contact stated that he continued to attempt to start the engine. the vehicle was taken to the dealer for inspection where they stated that the security module needed to be replaced. the vehicle was repaired. the manufacturer was not notified. the failure mileage was 25,000. the vin was unavailable.
Continuing failure of electric clock spring/ cruise / horn systems. it has been to dealer 4 times and "fixed" and then re-fails within a short amount of miles. 6314, 9057, 10730, 18456 and is currently failing again(22000). back to dealer as soon as i can schedule. i will first notice that the cruise control will not turn on and some times the horn will not work. however sometimes if i can honk the horn and then the cruise control will start working again; maybe for a few 100's of a few 1,000 miles. i am worry about the possible failure of the air bag if this keeps up. please advice. my dealer keeps trying, but jeep need to resolve! thanks. i will upload copies of my prior 4 service documents.
Vehicle stationary, flooding front driver and passenger floorboards. 3+ inches. not a drop of water anywhere else. 6 attempts at dealership service department by (the waterman), until completed. the service department has no record of this in their system according to them, i do. caused electrical, rusting, carpeting buckled now loose bunching under gas and brake pedals. received nhtsa recall notification, of the seatbelts in my 2011 jeep wrangler, ,have not received any notification from manufacturer. last recall for drivers airbag, takata dangers, the dealerships repair department insisted no such recall existed, and claims to have replaced the passenger airbag that had already been replaced. my vin # pulls up all recalls completed. this is not true. i have records of dates of service and photos. i don't have a scanner to upload them. flooding occurred while vehicle was stationary and parked in driveway of home.
Complaint number: 1299598 the print out of my filed complaint is incorrect in that i did check the box to not share my complaint with the manufacturer i have photos of this fact on another camera not connected to the internet. please make not of this complaint as i have.
Traveling at 30-35mph i braked and turned quickly to make a left turn across traffic into a parking lot. the engine stalled causing my steering to seize. i had no control of the vehicle except to mash on the brakes which lost power. i was almost hit by cross traffic. i coasted to a stop, hitting a curb and nearly hitting several parked vehicles. *tt
Tl* the contact owns a 2011 jeep wrangler. the contact stated that she started the vehicle by using the push to start feature. the contact then opened the front driver's door and noticed that the front passenger door was on fire. the was able to successfully extinguish the fire. there were no injuries. the vehicle was then towed to the dealer, but the dealer advised the contact to tow the vehicle back home. the manufacturer was notified and an investigator was sent to inspect the vehicle. the investigator stated that the fire originated near the heated mirror on the passenger side. the dealer was waiting on replacement parts to arrive. the manufacturer was notified and the contact was unable to receive a response. the vin was unknown. the failure mileage was 16,000.
Potentially a root cause of the rash of fires in jeep wranglers that are sitting parked: failure of the tipm (totally integrated power module). in dec 2011, my daughter drove her new (3000 miles) 2011 jeep wrangler unlimited to church, parked it, turned off the key, took the key out of the ignition, exited the vehicle and locked the door, and went into the church building - never realizing that motor was actually still running!! (they're very quiet when idling and she was talking to a friend.) about 20 to 30 minutes later, a man came running into church that knows of her vehicle and said "your jeep is running, there's smoke or steam coming out from under the hood, the door is locked, and i can't get in to turn it off! my daughter checked and she indeed had the ignition key in her hand. she ran out of church and unlocked the door, put the key in the ignition but it would not kill the engine! we had to engage the clutch in a high gear on the manual transmission to kill it. radiator coolant all over the ground. we found that radiator fluid was just about all boiled out of the engine. the tipm was allowing the engine to continue to run even though the ignition was off and key removed - but the tipm did shut off the electrically operated cooling fan in front of the radiator. there was electrical power going to the motor ignition so that the motor continued to run - but w/o a fan. the coolant boiled out of the engine and had our friend not intervened our motor definitely would have boiled itself dry and continued to run until it either seized up due to excessive heat and/or ignited a fire due to the excessive heat (potentially by igniting the fuel within the fuel system?? electrical wire insulation causing an electrical fire?? battery boiling and fire??). as you're aware, there are several potential secondary sources for fire ignition under the vehicle hood. *tr
Tl* the contact owns a 2011 jeep wrangler. the contact stated that the heater core failed. the vehicle was taken to a dealer on several occasions where it was diagnosed that the heater core needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was notified of the failure. the failure mileage was 15,000.
I went to a jeep jamboree on the weekend of september 17th and as i was driving to go wash my jeep my jeep first speed up and i couldn't get it to slow down then i smelled a burning smell and then dashboard started having trouble lights come on so i got it off the highway as i exited the highway i saw smoke coming from under the hood so i stopped immediately and opened the hood after shutting it off and saw it coming from the main fuse block grabbed some tools to disconnect the battery but by then it started to burn so i poured water on the fuse block put it out and called a tow truck took it to tri star jeep in uniontown, pa they got it fixed after almost 2 weeks and on the way home it started again and i caught it earlier but this time i had to pay out of pocket. ever since those 2 episodes it's had lots of electrical problems and it just never stops. *tr
Takata recall, for my location has yet to be addressed. i have spoken to several employees in the service department of the dealership from which it was purchased as well as to several people including the manager of the dealership. only one person from the service department looked up my vehicle on her computer and found the recalled and several complaints, attempted repairs that failed to be repaired, my service team manager lying to my face after being presented with nhtsa documentation proving my claims, several attempts to repair the recalled parts, service department claims in report, recalled problem repaired when it has not been or claiming unable to reproduce claimed recalled problem. for years until the manufacturers warranty and the extended service mechanical warranty as well as the extended internal warranty expired with out acknowledgment of the dangerous conditions i am having to drive a vehicle with several highly dangerous life threatening issues some recalled by manufacturer others they've ignored as well as ignoring me the owner. these issues continue to this day! the electrical system and computer,while driving on u.s. i-95 heading west in rush hour traffic my vehicle went dead surrounded by vehicles going well above the 55 mph speed limit. some how i managed to manouver it thre lanes over to the non-exhisting pull over lane as the steering wheel was locked. there was no power. i called 911, who hung up on me, as did the local police department of princinct 3, only the arrival of the tow truck and driver who managed to set reflective warning triangles far behind my vehicle and repidly assisting me to exit my vehicle without injury or death. then proceeded to tow my vtto the service department of the dealership. the side rear view mirrors with a heating element that is supposed to keep them dry and clear in all weather were claimed fixed. more
I have been experiencing electrical problems with my vehicle since i purchased it in november 2010. there has been systemic electrical failures that are getting progressively worse and putting my safety at risk. i have been getting the run around with chrysler regarding the problems. - i purchased the vehicle brand new from a jeep dealer in los angeles california. since being purchased the following components have failed intermittently. each part simply stopped working while i was driving the vehicle and in order to make them start working again i would have to pull over turn the car off wait a few minutes then turn the car back on (horn, lights, window maser switch, car stereo, car stereo amp, driver's airbag). once i restarted the car it seemed like the jeep would reset and the parts would start working again. jeep has been replacing these items, but they would never root cause the problem. - most recently chrysler discovered that the fuse box & electrical cluster were defective. it took jeep 77 days to replace the 2 parts. the worse part is they tried to have me drive the vehicle during those 77 days until the parts became available putting me and any vehicle around me at risk of injury and death. this in my opinion is a serious safety hazard. - while i hope this is the end of my problems.. i think the nhtsa should investigate jeep chrysler's electrical cluster and components to ensure that they are worthy of being in vehicles on the road. *tr