Problems with 2006 Jeep Liberty SUSPENSION

As i had just exited the florida's turnpike north bound at kendall drive in miami and attempted to enter the town and country mall at about 20 mph, the front passenger side ball joint of my 2006 crd 4x4 jeep liberty came apart causing the vehicle to lock the front wheel as the steering arm with part of the ball joint enter and landed inside the rim and the tire, perforating it and preventing the tire from turning causing the jeep to almost buck like a horse sending us head first towards the windshield. thankfully, it did not happen 45 seconds earlier when my family and i were on the express way driving 65 mph...it would have been catastrophic! this equipment/part failure is known as recall f-23 by chrysler/jeep and they are well aware of it!! i was never aware of such recall !! chrysler/jeep, after one month at their dealer continue to refuse to fix the collateral damage on the vehicle (rim, etc) created by their defective part!! using as an excuse that the factory warranty is over when it has nothing to do with that. chrysler sent an "independent" inspector to view the vehicle. this "independent" inspector's bill is paid by chrysler. this equipment failure is extremely dangerous!! and could be fatal!!! please help!! at this time i only want my jeep fixed properly, and that chrysler honors the traditional jeep quality and commitment to their customers!! a letter has been sent to chrysler claims after multiple attempts to solve this problem in person and via telephone. no results!! updated 06/04/14

Tl* the contact owns a 2006 jeep liberty. the contact mentioned that when the steering wheel was turned right or left, the vehicle would make a loud popping noise. the vehicle was taken to the dealer. the technician diagnosed that the lower ball joints needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and made the contact aware that the vehicle was not included in nhtsa campaign number: 06v288000 (suspension). the failure mileage was 141,000. updated 10/22/2014*lj the consumer stated the vehicle was dangerous to drive. the suspension was loud and began to turn slightly. updated 4/2/2015 *js*jb

We purchased a used 2006 jeep liberty last year. last night we went to drive it up the road and the right front passenger side tire disengaged from the steering knuckle and the ball joint disconnected. luckily enough we weren't driving very fast otherwise it could have caused injury considering the tire is now almost at a 90 degree angle and we can't move the car. i understand the statute of limitations is 8 years after the original purchase date, i would like to know if i can get a manufacturer repair done free of charge, and would rather have it done at a dealer knowing they would have the correct parts. normally my 1 year old is in the car, luckily he wasn't last night, but would like to know if i am entitled to repairs. *tr

Tl* the contact owns a 2006 jeep liberty. the contact stated that the vehicle was traveling approximately 35 mph when the front passenger's side lower ball joint suddenly became fractured. the manufacturer was contacted and advised that the vehicle was not included in nhtsa campaign number 06v288000 (suspension). the failure mileage was 119,000. *tr

Tl* the contact owns a 2006 jeep liberty. the contact stated that while driving 20 mph, he heard a loud noise as the vehicle came to a complete stop. the contact mentioned that after inspecting the vehicle he noticed that the front passenger's side bolt joint was fractured and punctured the wheel. also, the contact stated that the vehicle was repaired under nhtsa campaign number: 06v288000 (suspension) for the same failure. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 69,000.

We never had any problems with the steering on our 2006 jeep liberty until we had a severe cold snap (jeep was bought in fl and now resides in de) and then all of a sudden it developed a screeching, straining noise in the steering and all around driving.it didn't matter what speed we drove the noise was always there and consistent, whether you turned a corner, put on the brakes, backed up or drove on the road normally almost sounded like the brakes were dragging but we had the brakes changed in april 2013. took jeep to our auto repair shop and they diagnosed the vehicle with bad upper and lower ball joints. don't understand why this would happen all of a sudden but in ended up a very costly repair. enjoy our jeep but if there was any recalls for ball joints we were never notified. *tr

2006 jeep liberty. consumer writes in regards to vehicle front end alignment and brake problems. *smd the consumer stated the vehicle pulled to the left at times, with or without the cruise control on. also, the cruise control would not disengage, when he tapped the brake. *jb

2006 jeep liberty. consumer writes in regards to vehicle broken front ball joint. *smd the consumer stated a recall was issued. however, he was not informed by chrysler in brazil.

Tl* the contact owns a 2006 jeep liberty. the contact stated that the vehicle exhibited an abnormal noise from the lower control arm and the rear end of the vehicle became unstable. the vehicle was diagnosed as the lower control arm and bushings needing replacing but the defect was not remedied. the contact was informed that the upper control arm and bushings also needed to be replaced. no repairs were performed. the manufacturer was notified and no solution was offered. the failure mileage was 84,000.

Lower ball joint failure caused loss of control of the vehicle, wheel separation, tire damage, and lower control arm damage. *tr

Tl* the contact owns a 2006 jeep liberty. the vehicle was parked when the contact moved the steering wheel and heard a noise from the front of the vehicle. the contact inspected the vehicle and noticed that the ball joints were split. the vehicle was not repaired. the manufacturer was made aware of the incident. the approximate failure mileage was 37,000.

Tl* the contact owns a 2006 jeep liberty. the contact stated that the manufacturer exceeded a reasonable time frame to provide the parts for nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 18v278000 (suspension). the dealer (superior chrysler dodge jeep ram fiat, 120 us-158 byp, henderson, nc 27537, (252) 654-0161) was unable to specify when the parts would be supplied from the manufacturer after the contact had called several times. the manufacturer indicated that the parts were unavailable and on a national backorder. the contact had not experienced a failure. parts distribution disconnect.

2006 jeep liberty. consumer writes in regards to suspension system failure. *smd the consumer stated he granddaughter drove the vehicle to the store, however, when she returned, the vehicle wouldn't move. when she tried to backup, the right front suspension collapsed. the vehicle was towed to the dealer. the service writer stated the underside looked rusty. an inspection revealed, the right front control arm had collapsed. the brake line and wheel speed sensor were replaced. also, the serpentine belt was cracked and had to be replaced.

The ball joints are going bad. i was told by the dealership that my vin number isn't included in the recall. however, it's the same exact problem that is covered by the recall. this is ridiculous. jeep refuses to do anything about this problem when contacted. how did they get away with such a narrow recall? *tr

had lower ball joints replaced due to recall notice. the upper ball joints are deteriorating just like the lower ball joints. the same exact problem that the lower ball joints were experiencing, the upper ball joints are also doing. this is a safety issue. the jeep liberty has serious suspension problems. when i spoke to the jeep/chrysler cooperation, they were unwilling to assist in fixing the problem. when completing research, this seems to be a common problem with 2006 jeep liberties. jeep fails to recognize that the upper balls joints are subject to the same corrosion problems as the lower ball joints. i am very disappointed in the jeep company for the lack of attention and assistance for such a major safety issue. *tr

2006 jeep liberty crd. upper ball joint failure: turning into parking spot ,steering got real soft, and a lack of steering control occurred. left front spindle and tire assembly fell away from vehicle ripping front brake line open. never mind that front brakes account for 70% of braking force. pivoting from lower ball joint. rim/tire/spindle ended up at a 45 degree angle or more from vertical. gouged rim and inner tire. displaced wheel weights. 2006 jeep liberty crd. upper ball joint failure on outer part of a arm assembly, collection of rust and degraded grease consistency of moist dirt. rubber boot (on ball joint) intact and undamaged. note: this is a non greaseable ball joint assembly. *tr

The lower and upper ball joints are deteriorating and cause inner wear on both front tires. the car had an alignment and new tires less than one year old. the accelerated inner wear and cupping resulted in a blowout. this is a safety issue. the jeep liberty has serious suspension problems. when i spoke to the jeep/chrysler cooperation, they were unwilling to assist in fixing the problem. when completing research, this seems to be a common problem with 2006 jeep liberties. jeep fails to recognize that the vin model of jeep has a defect in lower and upper balls joints for my model. i am very disappointed in the jeep company for the lack of attention and assistance for such a major safety issue. *tr

I made an appointment on 23 march 2013 with the local williamsburg, va chrysler to have the rear suspension lower control arms replaced on 5 april 2013. i dropped the jeep liberty off on 4 april 2013. i received a call at 0815 from the dealership stating that they did not have the part in and that they would have to order it and it could be in on monday 8 april 2013. i had already taken a day off from work to get this done. i went in to pick up the jeep and spoke to [xxx] at the williamsburg, va chrysler/jeep/dodge/kia dealership and wanted to know why it they did not have the part in. he stated that they do not have that part in stock and that he would not order the part until the vehicle was inspected to see if it needed to be replaced. well duh! if i received a recall notice from chrysler stating that the part needs to be replaced then the part should be ordered and waiting for me. the dealership already has a bad reputation with local mechanics. definitely calling coprate to report the poor service. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).*tr

2006 jeep liberty. consumer writes in regards to defective window parts installed in vehicle. *smd the consumer stated the window has been replaced five times within the last four months, in addition, to the previous 11-12 replacements in 2007. the consumer stated using the same defective parts was not going to fix the problem. also, when the windows were down, there was a thumping and wind noise, that was unbearable. the consumer stated things were stolen out of his vehicle, because the windows would not go up. also there was a noise coming from the rear of the vehicle and the doors would vibrate when the windows were down.

Tl* the contact owns a 2006 jeep liberty. the contact stated that she attempted to schedule repairs under nhtsa campaign id number: 12v085000 (suspension:rear) but was informed by the dealer that the parts were on back order due to complications with the overseas factory. the dealer also informed the contact that the part would not be available for one to two months and she would be notified when it arrived. the recall started march 5, 2012 and the contact stated that the remedy should have been readily available. the contact did not experience a failure.

Tl* the contact owns a 2006 jeep liberty. the contact stated that after receiving repairs under nhtsa campaign number: 12v085000 (suspension), the vehicle started to emit a loud abnormal noise. the vehicle was taken to the dealer where it was diagnosed that the upper control arms, springs and rear shocks were defective and needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was no longer under warranty. the vehicle was repaired. the failure mileage was 79,143 and the current mileage was 80,000.

A loud "bang" was heard. front driver end tilted and down on tire. lower ball joint failed and detached and cut tire. there is a recall for this year but chrysler said not this vin # but it is the exact thing that happened that is described in the recall. *tr

I received a recall notice that my vehicles rear suspension lower control arms could break without warning and cause a crash. however, the dealerships are out of the part to replace this part and they are on back order with no time frame of when they will get the product in. this is my family vehicle and i have no alternative vehicle to drive in the meantime. *tr

I got a notice for a recall for the rear suspension two weeks a go, last week i made an appt with my dealership for monday the 16th, but sunday i was driving to work which is a mile aways going ten mph, i was getting ready to park, but then my front end started to rattle, then my steering wheel was shaken, then i heard a snap lost control of my vehicle, and struck a light pole in the parking lot of my work, i got out and me, the cop, my husband, my boss, my dad, the tow truck company was looking underneath my vehicle and the suspension control arm was snapped in half, a clean straight snap, and my lower ball joint was busted, it also caused damaged to my front end, knocked my front alignment out, it bent my rim up smashed my left lights, busted my struts, and the knuckle,my air bagged didn't deploy to low mile crash, my chest where the seat belt was is bruised, and i have a gauge missing on top of my hand where my hand got wrapped a round the steering wheel, there was a recall back in 2006 for this issue of the suspension control arm and lower ball joint which caused my crashed and the previous owner had it taken care of back in march of 2007, they think that it was another defected suspension control arm and ball joint put on, i also was telling the police and others i was planning on going on the highway when i got of work, if i drove on the highway when this happen i would of been dead, or what happens if my kids were in the vehicle or someone was crossing the street, i take these things very serious, and i'm not happy i got hurt because of someone putting another defect part on, and i told chrysler, the dealership, and my insurance company i'm not paying for any of the damaged and for someone's neglect,someone really needs to get all these recalls and parts check, it seems to be alot of issues with jeep liberty, i love my jeep but not the problems it's having. *tr

2006 jeep liberty. consumer writes in regards to recall concerning suspension problem *tgw the consumer was informed by chrysler and the dealer, they were unaware of a recall. the consumer stated chrysler yielded a no recall notice on his vehicle. records indicated the vehicle was first sold in new jersey and the re-sold in tucson ax. the consumer stated the re-sale in tucson az was false as the dealer the consumer purchased the vehicle in il. the consumer stated there was no record of the vehicle being sold in il. *jb

Tl* the contact owns a 2006 jeep liberty. the contact confirmed the driver was traveling 5 mph when the driver's front wheel detached from the vehicle. the vehicle was not taken to the dealer. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileages were 76,803 updated 08-07-12 *bf chrylser informed the consumer the ball joints were replaced in 2007. however, two mechanics verified the ball joints and stated they were the original ball joints. the lower ball joints were replaced nd the upper ball joints were in need of replacement. the consumer stated the original ball joints were not lubricated and when the boots became torn/cracked it allowed dirt and water to get into the joint, which caused excessive wear. updated 08/09/12

Tl* the contact owns a 2006 jeep liberty. the contact stated that the upper passenger and driver side control arms failed. while driving 30 mph there was a loud noise coming from the vehicle. the vehicle was taken to the dealer who inspected the noise and discovered that the upper passenger and driver side control arms needed to be replaced. the dealer informed her of a recall under nhtsa campaign id number: 06v288000 (suspension: front: control arm: lower ball joint) but her vin was not included in the recall campaign. the manufacturer was notified who stated they only issued the recalls to salt states and offered no other assistance. the failure mileage was 98,000.

Tl* the contact owns a 2006 jeep liberty. the contact was driving approximately 25-30 mph when the rear passenger side of the vehicle began to sway abnormally. the contact was able to coast the vehicle off the roadway and discovered that the rear axle control arm was corroded and had fractured in half. the vehicle was towed to the contact's home. the manufacturer was made aware of the failure but the vehicle was not repaired. the approximate failure and current mileage was 72,000.

Tl* the contact owns a 2006 jeep liberty 4x4. the contact stated that vehicle would surge forward when shifting into any gear and the vehicle would also loose power abnormally. the egr (exhaust gas recirculation) valve melted, causing a burning smell to release into the vehicle. in addition, the gear shifter would shift out of park independently, causing the vehicle to roll away. the contact also stated that the rear passenger side door handle became defective, making it impossible to open the vehicle door from the interior of the vehicle and the abs, esp and traction control lights were illuminated on the instrument panel. neither the dealer nor the manufacturer were notified of the failures. the vehicle was repaired. the failure mileage was 20,000 and the current mileage was 101,000. ....updated 06/18/12 *bf the consumer also stated there was a problem with the control arm on the vehicle and because of the widespread problem a recall as issued. the consumer was then informed the recall was old, and her vin was not included. the vehicle would loose power suddenly after driving forward, the windows would make a dragging noise, even though the dealer replace, the wheel speed sensor was replaced, the interior door handle on the passenger side was inoperative. the check engine light illuminated several times. updated 06/22/12 updated 6/25/12 *cn updated 06/29/12

Tl* the contact owns a 2006 jeep liberty. the contact stated the driver was driving 5 mph when the rear end of the vehicle swayed back and forth. the vehicle was taken to a private mechanic who confirmed the lower control arm needed to be replaced. the manufacturer was not notified of the failure. the vehicle was repaired. the vin was unknown. the failure mileage was 62,000 and the current mileage was 65,000.

The lower control arm and ball joint failed per f 23 recall of jeep chrysler and damaged the tire and rim which had to be replaced. we filed a claim with chrysler customer assistance on aug 20, 2014 and they were processing it and told us they would reimburse the $1146.83 not later than oct 20, 2014. we had not heard anything from ccassistance so we telephoned today. brad, the agent, could not find any record and also said that the recall was completed and that there would not be any reimbursement to us for the repairs we had to make. that is not in accord with the recall and furthermore, the lower control arm and ball joints failed again on august 18, 2014 and the safford chrysler jeep dodge of springfield virginia replaced the control arms and ball joints on both the left and right side under a f23 recall warranty at no charge to us. we request that nhtsa contact chrysler and require them to reimburse us for the $1146.83 which we paid out of pocket. *tr

The front ball joint has completely broken, and the other three are in bad shape as well. there was a recall for almost 900,000 jeep liberty's manufactured between 2002-2006, but mine was not on the list for some reason unbeknownst to me. the car has only 40,000 miles on it, and there is absolutely no reason my car would not be included in recall id #57136. *tr

Took car in for rear steering arm recall. was having a recurrent shimmy on front drivers side and a squeaking noise. had u joint bolts previously replaced and brakes and rotors replaced in late october 2011. rotors again replaced in feb.2012 due to warping and again replaced due to warping in sept.2012. when i took the car in for rear steering control arm recall they found the same issue with the front passenger side control arm. has anyone else had this problem? the front control arms have not been recalled. less than a month has gone by and i am starting to feel a shimmy again. do not feel safe in this car anymore. car is garage kept and up to date with scheduled maintenance. also part-time light on dash randomly flashes on and off. how long until the drivers side control arm needs to be replaced? *tr

The ball joint on the front left side broke, causing multiple damage. it occurred again february 2011 on the left side. luckily, we were not driving at the time it occurred. most recently, the front ball joint broke again causing $900 in damages. the chrysler group has refused to take ownership of the recurring default. *tr

Tl* the contact owns a 2006 jeep liberty. the contact stated she took the vehicle in for a routine maintenance regarding the brakes. the mechanic noticed rust and corrosion underneath the carriage and on the brakes. the mechanic replaced the rotors and brake pads at the owners expense for $600. the vehicle was taken back to the mechanic for another routine maintenance within 14 months. the mechanic informed her that the left rear axle was covered with rust and corrosion. the dealer and manufacturer were notified of the rust and stated there were no recalls for the failure. the failure mileage was 6,000 and the current mileage 6,200. updated 03/14/12*lj the consumer stated while driving the anti-lock brake light illuminated and the brakes started vibrating. the dealer found all four rotors were corroded and all four pads were worn. updated 03/30/12

I have purchased 2 sets of tires. the first set was at about 65,000 when i noticed that the front tires were being worn on the inside. i've rotated my tires when required. the dealer suggested i get a front end alignment. i did that and had another set of tires put on the front end and those on the front rotated to the rear. now, the new tires are showing wear on the inner part of the tires just like the others. the tire dealer suggested it may be the suspension. i notice there was a recall on 2006 jeeps for suspension. why wasn't mine included? *tr

I brought my 2006 jeep liberty in for an oil change. i was told i needed new ball joints. i had them replaced in 2007 through a chrysler/jeep recall. now, less than 2 years later, i have to have them replaced again at my expense. *tr

Initially vehicle began making a rear clunking sound over small bumps in the road. took vehicle back to dealership several times. no problem found. on march 13,2009 while driving to work on highway, vehicle began to sway from side to side uncontrollable at speeds of 40-45 mph. took vehicle to dealership. service manager drove vehicle and agreed something was seriously defective. dealer has replaced several components under warranty, yet vehicle still has swaying problem. vehicle is still at dealership since march 13,2009. dealer said they are still waiting on an answer from chrysler/jeep. i emailed chrysler several times complaining of prior problems. recently dealer was at a lost for answers and felt the new shocks that were installed by owner were defective. other shocks were installed by the dealer and still had the same problem. dealer then began to blame the new tires. still the same problem. vehicle is not safe to drive on the road. uncontrollable and unstable. vehicle now sits in the service department waiting on the manufacturer to solve the issue. vehicle is still under factory warranty. *tr

Tl*the contact owns a 2006 jeep liberty. whenever the vehicle would warm up, the vehicle made a clinging sound that appeared to originate from the blower. within three days, the sound worsened and the steering became stiff. the vehicle would veer to the left or right and was severely out of alignment. she took the vehicle to the dealer and they stated that both of the wheel bearings needed to be replaced and that it was very uncommon for both wheel bearings to become defective. it was assumed that the wheel bearings were originally defective. the wheel bearings were replaced by the dealer, but she believes that a recall should be issued. the current and failure mileages were 70,000.

Lower ball joint - excessive front tire wear on the inside wall of tires. *tr

I was in stop-and-go commute traffic traveling approximately 15 mph. traffic started moving a little faster when the car in front of me brake hard, i pressed hard on the brake pedal and my jeep lurched forward before braking hitting the car in front of me. the road was dry and there were no skid marks.the way the jeep lurched forward it felt like the brake pads were worn out or the rotors were warped or the shocks were faulty. we had bought the jeep liberty new less than one year earlier. i was able to drive the jeep home. that was a friday and by monday my stomach became so distended i could barely move. i had been in contact with kaiser advice nurses throughout the weekend and that monday i was hospitalized. 2 weeks in the hospital resulted in the first of 3 surgeries that changed my life and my families life permanently. surgery 1 was an illeostomy in july 2007, surgery 2 was j-pouch surgery in december 2007. surgery 3 was abdominal reconstruction surgery in september 2013. i have permanent nerve damage in my stomach, painful scar tissues throughout my upper torso, a degenerating disc in my lower back and ongoing abdominal and hip pain. the physical and emotional toll this has had on my family is tremendous. my 2006 jeep liberty has been determined to be a lemon by the state of california. *tr

I have received several recall/repair letters from daimlerchrysler. each time i call the local dealer, i'm told that the manufacturer is low on parts, but they will notify me when replacement parts are available. after five months of requests and delays, i have finally told the dealer that the safety repair needs to be completed promptly. the dealer has agreed to schedule service now, but only after months of waiting and excuses, not to mention my final push to them. *tr

Tl*the contact owns a 2006 jeep liberty renegade. the contact received a recall notice for the lower ball joints on april 2, 2007. at the time of purchase,the dealer agreed to give the contact the 2006 vehicle in exchange for the 2005 jeep liberty due to related lower ball joint failures. the dealer confirmed that there were no recalls for the 2006 jeep liberty at the time of purchase. the dealer advised the contact to deactivate the electronic stability control. while driving 20 mph, and making a sharp turn, the electronic stability control did not help to steer the vehicle. the current mileage was14,000, and failure mileage was 100.*ak

Tl*the contact owns a 2006 jeep liberty. the contact received recall notice # 06v288000 in january 2007. the contact was placed on a waiting list. the dealer was unable to provide an approximate date of when the part will be available. the contact has not experienced any failure at this time. the current mileage was 22,000.*ak

Tl* the contact owns a 2006 jeep liberty sport. the contact received recall 06v288000 for the lower ball joints. daimler chrysler stated that the recall repairs for the vehicle was already done. the dealer stated that the recall repair was completed on 2/17/07. the contact could prove that the vehicle was never repaired. the current and failure mileage were 33400.*ak

Tl*- the contact owns a 2006 chrysler jeep liberty. the contact received recall o6v288000 for the lower ball joints. the current mileage was 20,000. the dealer/mechanic replaced the steering sensor, as well as the front lower ball joints. within a half mile after leaving the dealership the vehicle would not turn left, and she heard a grinding noise. the traction control sensor came on. the vehicle was returned to the dealer\manufacturer and the steering sensor was changed again along with the rear brake sensor. the vehicle continued to have steering problems. the contact had taken the vehicle back to the dealer/manufacturer. *ak

I received a letter from jeep about a safety recall for the lower ball joint, i call my dealer and they stated that it would be 3-4 months before the part came in. 3-4 months i then called daimler chrysler they said i could wait or call other dealers to see how long their wait is. it was the same story with them. on the recall it stated in bold letters "this can cause the ball joint to corrode and separate. ball joint separation can result in a loss of steering control and could cause a crash without prior warning. my complaint is i have to wait 3-4 months to fix this problem while this places me and my family at risk. *jb

Tl*the contact owns a 2006 jeep liberty 4x4. the contact called regarding the lower ball joint. the dealer stated that the contact's name will be placed on a list and ,will be notified when the parts arrive. the dealer hd s not notified the contact, and the failure was getting progressively worse. the current and failure mileage were 11,000. *ak

Replacement of control arm lower ball joint jeep liberty ..apparently there are no parts available to repair and this could cause the vehicle to crash. *nm

Sent a recall notice from chrysler jeep stating the ball joints are being recalled and this problem could cause loss of steering causing a crash without warning. when i called to make an appt to have my car fixed i was advised the parts were on back order for a "few weeks". *nm