Tl* the contact owns a 2004 jeep liberty. the contact took the vehicle to chapman dodge chrysler jeep ram (3800 n 89th st, scottsdale, az 85251, (480) 424-3559) to be repaired per nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 18v278000 (suspension). after the vehicle was inspected by the dealer, the contact was promised a call back. the contact stated that his calls had not been returned in over three weeks. the manufacturer was not contacted. the failure mileage was unknown.
Tl* the contact owns a 2004 jeep liberty. the contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 18v278000 (suspension). the contact called south pointe chrysler jeep dodge ram at 918-584-1481 (located at 9240 s memorial dr, tulsa, ok 74133) and was informed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect for both recalls. *tt consumer stated the safety recall on the rear lower control arms could be defective due to excessive corrosion eventually resulting in cracking. *jb
2004 jeep liberty. consumer writes in regards to vehicle gas tank repair issues. *smd the consumer was informed the gas tank was lying on the ground, when she arrived at the gas station to get gas. *jb
Ntsb: 2004 jeep liberty: consumer stated the gas tank straps were not secure and needs to be recalled. *ss
2004 jeep liberty. consumer writes in regards to lack of parts for trailer hitch recall. (fuel leakage). *smd the consumer referenced recall # 13v252000. *jb
I brought the vehicle to the local dealer for the trailer hitch recall 2 years ago. i have been continuously told parts are not available. last tuesday 12-16 i forced the issue with the dealer for an appointment for friday 12-19. when i went to pick up the vehicle, i was told i don't qualify because the vehicle has some corrosion. if the recall was performed when it should have been, i would have been covered. this appears to be a way for jeep to shirk its obligations. if there is any repair needed before performing the recall, it should be jeep's responsibility, not mine...updated 05/14/15 *bf *tr updated 9/11/2017*cn
Tl* the contact owns a 2004 jeep liberty. the contact stated that while installing an oem towing hitch, as directed under nhtsa campaign number: 13v252000 (fuel system, gasoline, structure), an unknown component connected to the towing assembly became fractured and prevented the recall repair from being able to be performed successfully. the manufacturer and the engineering department were contacted and advised that it was possible to repair the vehicle. the approximate failure mileage was 107,801.
recently i heard on the news that only 3% of recalls have been repaired. fyi. on 10/22/ 14 i called sea view jeep in ocean, nj for recall repair. i was told since i didn't buy my jeep from them i would be put on a list as they were doing repairs their customers first. thinking, i called chrysler corp.on 10/23/14 and spoke with [xxx] who made a 3 way call to sea view and confirmed my conversation that i would have to be put on a list. [xxx], from chrysler corp, set up an appoint with another dealer who accommodated me very well. still being on sea view list since 10/22/14, i still have not been called. i being a senior citizen living on social security and a very small pension, bring this incident to your attention in the event there is a whistle blower reward due me or at least a reward from chrysler corporation. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr...updated 05/14/15 *bf updated 10/22/15.*jb ...
Tl* the contact owns a 2004 jeep liberty. the contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2004 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2004 jeep liberty. the contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline and structure). however, the parts needed were not available. the dealer did not provide a specific date when the parts would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. the contact was not experiencing a failure.
2004 jeep liberty. consumer writes in regards to vehicle recall due to possible gas tank leakage and potential fire in a low level collision. *tgw the consumer stated after the vehicle was inspected, it was determined chrysler would not complete the recall repair, due to what the industry called level 5 corrosion. the dealer gave the consumer a $3,146.35 estimate to repair the vehicle, before they would perform the recall. *jb
2004 jeep liberty. consumer writes in regards to nhtsa recall and lack of parts. 13v252000.* ld the consumer stated it has been more than six months, since the recall was announced. *jb
Tl* the contact owns a 2004 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part was not available. the contact spoke to three separate dealers who provided an unreasonable timeframe for when the part would become available. the manufacturer was notified. the contact had not experienced a failure.
Tl* the contact owns a 2004 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.