Problems with 2004 Jeep Liberty SUSPENSION

Front lower ball joints are damaged. causing a lot of noise and is safety hazard while driving. jeep dealer stated the ball joints were replaced back in 2007, 14 years ago.

Front lower ball joints are damaged. causing a lot of noise and is a hazard while driving. jeep dealer stated ball joints were replaced back in 2007, 14 years ago.

Tl* the contact owns a 2004 jeep liberty. as the contact was pulling into her driveway, the lower ball joint disconnected from the vehicle. the vehicle was lowered onto the tires. the vehicle was towed to an independent mechanic where it was diagnosed that the lower ball joint was unable to be oiled, which caused them to loosen and detach from the vehicle. the vehicle was repaired. the dealer was not contacted. the manufacturer was notified of the failure. the approximate failure mileage was 120,000.

Tl* the contact owns a 2004 jeep liberty. the contact noticed that the inside of the tires were worn. the contact took the vehicle to an independent mechanic who stated that the lower control arm and ball joints were separated and needed to be replaced as soon as possible. the dealer was not contacted. the manufacturer was contacted and stated that there were no recalls and suggested the contact call nhtsa. the failure mileage was 153,000.

Tl* the contact owns a 2004 jeep liberty. the contact stated that while the driver was at a stop light and preparing to make a left turn, the rear end of the vehicle started to slide, the driver was attempting to gain control of the wheel but crashed in a ditch. the driver and front passenger did not sustain any injuries. the vehicle was towed to an independent mechanic where a check courtesy inspection was completed. the results were unknown. the vehicle was not repaired. in addition on another occasion, the contact stated that while coming onto a freeway and was merging into traffic, the vehicle circled to the right and the rear end was veering to the right. the contact did a complete circle and released the accelerator pedal. the contact coasted to the side of the road and waited before proceeding to drive. the dealer and the manufacturer were not contacted. the approximate failure mileage was 139,455.

Takata recall lower control arm broke ball joint. enhanced corrosion, 150k miles car was in reverse at a gas station and the car shifted downwards no warning.

Turning with noise on the freeway and street. clicking when pushing brakes.

Tl* the contact owned a 2004 jeep liberty. the contact stated while driving 20 mph down on an incline, when she lost control of the vehicle and crashed the front driver side into a wall. the air bag did deploy. the contact sustained 2 broken ribs, collar bone, right hand and neck injuries. all injuries required medical attention. a police report was filed. the vehicle was towed to impound lot. the vehicle was not taken to dealer or an independent mechanic. the vehicle was destroyed. the manufacturer had not been informed of failure. the failure mileage was 181,000. *tt 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*jb

Broken right rear control arm. almost caused a major accident,also broke universal joint. now that i fixed those issues , steering on the front now is going out

Email to jack danielson from constituent regarding her 2004 jeep liberty which was purchased after the 2006 recall relative to front ball joints and now is experiencing problems and is seeking help. *ld *tr

Ball joints are worn down, if they slip control will be lost of the car. ball joints are unusually worn down for my car with such little miles out onto it.

My steering wheel is hard to turn makes a loud noise sheathed my car is warmed up or not it has power steering

Tl* the contact owns a 2004 jeep liberty. the contact received a recall notification for nhtsa campaign number: 18v278000 (suspension); however, the parts were not available. the dealer (lithia chrysler jeep of reno, located at 3223 mill st, reno, nv 89502, 775-501-8593) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

I contacted the dealership after my car demonstrated issues related to a recall. they never follow up. they just keep saying they will reach out and thendon't. i lost control of the back end when i make a right hand turn.

Have not been notified of any recalls and when i called the dealer they said i didnt have any recalls but when i check in the date base it said i had two recalls; i would like to get notified of the recalls by a dealership.

Tl* the contact owns a 2004 jeep liberty. while attempting to accelerate to 70 mph, the contact stated that the vehicle felt as if it would roll over. the vehicle was driven to an independent mechanic where it was diagnosed that the rear lower control arm was corroded and needed to be replaced. courtesy chrysler dodge jeep ram (1890 dogwood dr se, conyers, ga 30013, (678) 210-2489) stated that the vehicle was included in nhtsa campaign number: 18v278000 (suspension). the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 167,000.

When i went in for a recall on 08/03/2018 for my vehicles lower control arms i was informed that my upper and lower passenger ball joints were very loose and corroded. my lower ball joints have apparently been replaced before in a recall in 2006. when i left the dealership my vehicle seemed fine until i took a right turn and heard loose parts bumping around on the right hand side. i have gotten another mechanics opinion on this and the upper and lower ball joints are loose/ broken even after this recall was performed to my vehicle.

Tl* the contact owns a 2004 jeep liberty. the contact received notification of nhtsa campaign number: 18v278000 (suspension); however, the parts to do the recall repair were unavailable. the dealer (superior dodge chrysler jeep ram, 1201 exchange ave, conway, ar 72032, 501-329-2661) was contacted and confirmed that the parts were unavailable for the recall repair. the manufacturer was contacted and also confirmed that the parts were not available for the recall repair. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 jeep liberty. the contact received a recall notice for nhtsa campaign number: 18v278000 (suspension). while driving 50 mph, the vehicle veered to the right and crashed into a guardrail. there were no warning indicators illuminated. the contact sustained bruises and the passenger sustained back injuries; however, medical attention was not required. a police report was filed. the vehicle was towed to the contact's residence. the contact called a local dealer (autonation chrysler dodge jeep ram and fiat columbus, 3000 n lake pkwy ste 100, columbus, ga (706) 522-2116) and was informed that the parts were unavailable and on backorder. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 150,000. parts distribution disconnect. **tr consumer stated i was driving on the highway and all at once the vehicle veered to the right and hit a guardrail, it was no light that came on or anything. i got some brusies and passenger back injuries but one didn't go to the er. consumer took the jeep dealership and had the jeep inspected it was not the suspension. from july to now the parts have not been order and i don't need them now because the jeep is not fixable. the airbags did not deploy. updated 10/26/18*jb *tt*jb

Tl* the contact owns a 2004 jeep liberty. the contact took the vehicle to chapman dodge chrysler jeep ram (3800 n 89th st, scottsdale, az 85251, (480) 424-3559) to be repaired per nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 18v278000 (suspension). after the vehicle was inspected by the dealer, the contact was promised a call back. the contact stated that his calls had not been returned in over three weeks. the manufacturer was not contacted. the failure mileage was unknown.

Tl* the contact owns a 2004 jeep liberty. the contact received a recall notice for nhtsa campaign number: 18v278000 (suspension). the contact called the dealer (pat clemons, inc. 1720 s marshall st, boone, ia 50036, (515) 432-5150) to order the parts for the repair and was laughed at by the service manager. the contact called a second unknown dealer who stated that pat clemons, inc. ordered the parts assigned to the vin and they would have to order and ship the parts to their business. the contact attempted to contact the pat clemons dealer several times to retrieve the parts. the contact felt that he had been lied to and given the run around by the pat clemons dealer while driving with an outstanding recall associated with the vehicle. the vehicle was not repaired. the contact had not experienced a failure.

2004 jeep liberty. consumer writes in regards to corrosion of rear lower control arms. *ld the consumer stated the recall repair on the vehicle had not been completed. *js

Tl* the contact owns a 2004 jeep liberty. the contact received notification of nhtsa campaign number: 18v278000 (suspension); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. lawton chrysler jeep dodge ram (215 se interstate drive, lawton, oklahoma 73501, (580) 350-6000) was made aware of the recall and stated that the parts were unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure. the vin was not available. parts distribution disconnect.

Tl* the contact owns a 2004 jeep liberty. while driving at low speeds, the control arm detached and punctured the front driver side wheel. the failure occurred without warning. the vehicle was towed to herbert's town and country chrysler dodge jeep ram (1155 e bert kouns industrial loop, shreveport, la) where it was diagnosed that the failure was due to nhtsa campaign number: 06v288000 (suspension); however, the recall repair had been previously performed. the technician stated that the failure was due to wear and tear. the manufacturer was notified and did not assist. the failure mileage was not provided.

Tl* the contact owns a 2004 jeep liberty. the contact called tim short chrysler at (606) 436-2277 (located at 270 fitz gilbert rd, hazard, ky 41701) in mid june of 2018 regarding nhtsa campaign number: 18v278000 (suspension). the dealer stated that the parts were unavailable and only four parts could be ordered at a time. the manufacturer was contacted. the contact had not experienced a failure. parts distribution disconnect. *tt consumer stated got the part for the jeep 8/31/18*jb

Tl* the contact owns a 2004 jeep liberty. the contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 18v278000 (suspension). the contact called south pointe chrysler jeep dodge ram at 918-584-1481 (located at 9240 s memorial dr, tulsa, ok 74133) and was informed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect for both recalls. *tt consumer stated the safety recall on the rear lower control arms could be defective due to excessive corrosion eventually resulting in cracking. *jb

Tl* the contact owns a 2004 jeep liberty. while driving and making turns, the steering wheel made a loud grinding noise. the noise was also heard when the brake pedal was depressed. there were no warning indicators illuminated. the contact received notification of nhtsa campaign number: 18v278000 (suspension); however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called crown chrysler dodge jeep ram greensboro at (336) 790-9850 (located at 3710 w wendover ave, greensboro, nc 27407) and was informed that the part was not available. the manufacturer was notified and did not assist. the approximate failure mileage was 40,000. parts distribution disconnect.

Tl* the contact owns a 2004 jeep liberty. the contact received notification of nhtsa campaign number: 18v278000 (suspension); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. southland chrysler inc (1096 us-280, cordele, ga 31015, (229) 273-3473) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the failure. the contact had not experienced a failure. parts distribution disconnect.

My 2004 jeep liberty is needing new ball joints placed along with the upper control arms. i did see where a recall was placed for most 2002-2006 models. is this valid and possibly covered on my vehicle? vehicle not driving properly and has been checked by my local mechanic and he states that the lower ball joints are in very bad condition.

Recall subject: suspension:rear report receipt date: 03-05-2012 nhtsa campaign: 12v085000 manufacture: chrysler group llc summary: in june 2012, chrysler expanded this recall to include model year 2006 and 2007 jeep liberty vehicles, representing an additional 137,176 vehicles. this recall now concerns certain my 2004-2007 jeep liberty vehicles. the total number vehicles being recalled is now 346,900. these vehicles were manufactured from july 3, 2003 through june 29, 2007. the recall addresses those vehicles originally sold, or currently registered in, connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia. some vehicles may be equipped with rear lower control arms that can experience a rear suspension lower control arm fracture due to excessive corrosion due to application of road salts during winter weather conditions. consequence: a fracture of the rear lower control arm may result in a loss of vehicle control and may lead to a vehicle crash. remedy: chrysler will notify owners, and dealers will replace the rear lower control arms on all affected vehicles originally sold in, or currently registered in, connecticut, delaware, illinois, indiana, iowa, maine, maryland, mass, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia, free of charge. the safety recall began on march 26, 2012. owners may contact chrysler at 1-800-853-1403. this just happened to my vehicle while driving down city road, called chrysler they said my vehicle is not covered. i live in the mountains of va and there is salt used heavily on the roads in my area please help.

Tl* the contact owns a 2004 jeep liberty. while driving various speeds, the vehicle veered in the opposite direction. there were no warning indicators illuminated. in addition, the passenger side seat belt failed to unlock. the vehicle was taken to an independent mechanic where it was diagnosed that the ball joints needed to be replaced. the vehicle was repaired, but the failure recurred. the contact was advised that the upper control arms needed to be replaced; however, the repairs were not performed. the dealer was not contacted. the manufacturer was made aware of the failure and the contact was awaiting a return phone call. the failure mileage was unknown.

Tl* the contact owns a 2004 jeep liberty. while driving approximately 60 mph, the vehicle swayed from side to side, causing the front end to ricochet. the contact could not control the steering. the contact removed her foot from the accelerator pedal, but the vehicle continued to sway and bounce prior to independently stopping. the vehicle was towed to the contact's residence and was later towed to the royal chrysler dealer (located at 3961 waverly rd, owego, ny 13827). the contact was informed that there was a recall on the vehicle (l27, n46, and d16) of the lower control arm. it was diagnosed that the rear wheel detached, which affected the steering ability. the vehicle was not repaired. the manufacturer stated that the vehicle was included in the buyback program and they would repair the vehicle. the vin was included in nhtsa campaign numbers: 06v288000 (suspension) and 12v085000 (suspension). the approximate failure mileage was 99,000. ...updated 10/23/17 *bf *js

65 mph,highway.lost control,no steering ability at all.coasted car to park along freeway shoulder,to avoid accident and being hit by a truck.

While driving down the highway, i heard a big clunk and then the vehicle began to go back and forth on the road making it difficult to control. upon inspection the passenger rear control arm fractured. it was very corroded as was the drivers side.it was just in for an alignment.why was my state not included in the recall,we use salt too.

We own a 2004 jeep liberty that was purchased new in virginia and resold to our family in 2013, in virginia. on 22 june 2017, my 18 year old daughter was driving our jeep on mountain roads about 50 miles from our home when she noticed the vehicle was "swerving" and making a noise. she managed to safely move the vehicle out of the traffic lane and contact me. upon my arrival and inspection of the vehicle, i noticed the rear lower control arm on the driver's side had completely broken and allowed the rear end to shift position, causing the vehicle to track far out of alignment and causing the rear tire to rub on the fender wall. i was surprised to see rust appeared to be the cause of the control arms failure. after getting the vehicle home and researching parts to replace the broken control arm, i discovered that part had been recalled on 2004 jeep libertys which surprised me because i had the vehicle serviced by a jeep dealer to ensure all recalls had been completed. upon further research, however, i learned the recall only effected those libertys in the north east and upper midwest where salt is frequently used on snowy roads (https://www.autotrader.com/car-recall/jeep-adds-137000-liberty-suvs-to-recall-171108). while this explains why the dealership hadn't repaired the item, it certainly didn't explain why we weren't notified that the part is prone to such failures, considering virginia does receive a fair share of snow and a huge portion of the virginia population commutes into washington d.c. (which was included in the recall) it seems extremely negligent to allow owners of this vehicle to continue to operate them without at least a notification even if jeep doesn't have to replace the item. i purchased ungraded aftermarket control arms and installed them myself, i've included a picture of the original control arm. thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

I have a southern state vehicle experiencing what i believe is a northern state (salt belt) recall. my lower control arms are rusted almost to the point of dangerous. apparently this is an issue that is not limited to northern states. no failure at this time but it appears it could happen anytime. nhtsa campaign number: 12v085000

Takata recall the drivers side ball joint sheared off because it cant be greased .. the wheel fell off in a parking lot .. the passengers side is doing the same shearing off .. it made a whining noise on the drivers aide and is not making a noise on passenger side

Takata recall pulls hard to right and left steering is loose hard to keep on road bad ball joints and steering rack all having to do with steering.

Takata recall i don't understand why my jeep liberty has all recall problems yet nhtsa says not for my vin #

Tl* the contact owns a 2004 jeep liberty. the contact stated that when receiving a routine alinement, the certified mechanic diagnosed that the lower control armed failed and needed to be replaced. the vehicle was repaired. the contact stated that they were informed that the vehicle previously received a recall repair regarding the lower control arm. the manufacturer was not made aware of the failure. the approximate failure mileage was 120,000.

Suspension and rear control arms corroded and causing vehicle to shake

Was driving and my lower stabilizer bar broke into from rust and made me reared shift causing me to almost flip.

Tl* the contact owns a 2004 jeep liberty. while driving various speeds, the contact heard an abnormal clunking noise under the vehicle. the contact stated that the vehicle lost control and veered into another lane. the vehicle was taken to an independent mechanic where it was diagnosed that the rear passenger side control arm corroded and fractured. the mechanic stated that the rear driver side control arm would soon fail as well. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 12v085000 (suspension). the manufacturer was made aware of the failure. the approximate failure mileage was 111,000.

Important this is translated from spanish to english in google translator. my reason for my complaint is, to help me with the problem i have, really do not know if this merchant exists or is something ghost. i have tried to communicate with the seller and with the local dealer but it is impossible no answer, as the place is far to go, i have not yet had the opportunity to go to the local. for this reason i think i am a victim of fraud. i have also tried to communicate with them using barios phone number, but it is impossible not answer. saturday 22 october 2016 i was cleaning the suv when i realize that the passenger seat lacks a turnillo and safety belts of defects are removed. i quickly call the seller but not answered. that same day i informed my mechanic avia come to my house, told my suv has a water leak and burned in the muffler, when my check mechanic tells me is not water is oil, again i contact the seller and i sent him a text message and does not answer me, my mechanic informs me, the trader can not sell tire truck with bad quality, my suv the tire are worn, not really sap that information. until today i call and leave a text message to the seller but he does not answer when i call the merchant i end the call. for this reason i think i am a victim of fraud. please ask for help because now i have no car and not think it's sure i use the suv in these conditions, another thing i want to add on the water leak, the reality is that the radiator is broken, the seller lied to me deceived me, the me i swindled. that day when i got home it was night, i when i get home check the part of the front of the suv, the part where the engine is, the water reservoir had no water, for me that was strange and contact the seller, i told the salesman that the water reservoir had no water, the seller told me that was normal.

I bought the car used after i've been hit in the back from somebody and i no longer had my subaru or the money to buy another subaru so i was stuck buying this car in the meantime and the windows work but only for a little bit 6 hours after i bought the car the engine light turned on course it didn't have any transmission fluid so i put some in but one window dropped had to pull it out and now the driver door does completely will not roll up or rolled down and then i see that they have done some work to it because i didn't notice when i bought it that the door has power they have opened it another issue is that i washed my car when i call the person that bought it was a little small dealership i stated that i washed the car he stated to me to me "you washed the car?" i said yes i didn't ask any questions however the next day the front left headlight went out and it cost me $15 so not sure what else i can do it appears that there was a recall there is a recall on the fuel tanker what not they can catch fire i would like the recall to be repaired also i should have noticed that the car occasionally randomly feel like it's fishtailing while i'm driving i was struck by a vehicle on the freeway while i was walking after my jeep grand cherokee that i had prior to my subaru completely died on the middle of the freeway i began to walk to the call box when i was struck by a car so i have to have a safe car i am a single mother and grandmother thank you for your attention in this matter. *tr

Rear lower control arm on drivers side broke while traveling down highway #81 outside of columbus, ne. total steering control was lost nearly causing a probable severe accident. my local repair shop checked and found a recall for this, (recall # l27120613-010) called chrysler and was informed that the recall did not include nebraska. does not the lives and wellfare of us here in nebrask deserve the same protections as do other states?

Tl* the contact owns a 2004 jeep liberty. while driving approximately 25 mph, the vehicle began to violently shake and an abnormal sound emitted from the rear of the vehicle. the vehicle was driven to the contact's residence where it was discovered that the rear control arm was fractured. the vehicle was not diagnosed nor repaired. the vin was not included in nhtsa campaign number: 12v085000 (suspension). the manufacturer was notified of the failure. the approximate failure mileage was 102,000.

Tl* the contact owns a 2004 jeep liberty. while driving 75 mph, the rear lower control arm bracket under the vehicle detached. the vehicle was towed to an independent mechanic where it was diagnosed that the control arms detached due to corrosion. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 200,000. the vin was not available.

I have had the front lower ball joints replaced twice on my 2004 jeep liberty. i was driving both timed it has happened costing me tow and repair costs. i feel i should have been notified about the dangerous safety recall on this vehicle. i am now after leaning that it also hssv12 recalls and safety issues including the gas tank and suspension and stability of my vehicle am afraid to even drive it out if concern for mine and others safety. i am a 62 year old fudablrd woman and need this vehicle fixed and brought up to safety standards. please tell me what and where to do to get issues resolved. thank you *tr

Tl* the contact owns a 2004 jeep liberty. while driving approximately 3 mph, the rear driver side lower control arm suddenly fractured. the vehicle was towed to the dealer where it was diagnosed that the lower control arm failed. the manufacturer was not notified of the failure. the vin was unknown. the failure mileage was 100,000.