Problems with 2003 Jeep Liberty AIR BAGS

Tl* the contact owned a 2003 jeep liberty. while driving approximately 30 mph in rain, sleet, and snow, the vehicle suddenly accelerated to approximately 70 mph. the contact attempted to depress the brake pedal, but the vehicle did not stop. the vehicle slid across the interstate and crashed into the divider in the middle of the road. the air bags did not deploy. a police report was filed. the vehicle was towed and deemed totaled. the contact sustained injuries to the mouth area, back, and legs. the passenger of the vehicle received shoulder injuries. medical attention was received. the dealer and manufacturer were not notified. the approximate failure mileage was 115,000.*dt*jb

The airbag light is illuminated but we have never had an accident

Tl* the contact owned a 2003 jeep liberty. while the contact's son was driving 45 mph over a pothole, he lost control and crashed into a concrete wall. the air bags did not deploy. the contact sustained minor injuries and cuts to the lip and nose. medical attention was not received. a police report was filed. the vehicle was towed to the contact's residence. an independent mechanic was contacted and came to the residence to inspect the vehicle. the mechanic deemed the vehicle a total loss. affordable auto credit inc (4568 gravois ave, st. louis, mo 63116, (314) 353-6000) was contacted. the vehicle was not diagnosed. the manufacturer was made aware of the failure. the failure mileage was unknown.*dt*jb*dt*dt*tp

Tl* the contact owns a 2003 jeep liberty. when the contact parked the vehicle in front of his driveway, the steering wheel air bag exploded with a loud noise and filled the vehicle with smoke. the failure occurred without warning or an impact occurring. the contact's husband sustained some burns on his left arm and left hand. medical attention was not received. the vehicle was towed to ray brandt chrysler dodge jeep ram fiat (504-363-1999, located at 1660 westbank expy, harvey, la 70058) where a nhtsa inspector came to the facility to inspect the vehicle. the contact was asked if the vehicle was involved in a collision and the contact replied with 'no'. the contact was not provided a report of the inspection. the vehicle was towed back to the contact's residence after the inspection. the contact did not know whether the manufacturer was notified. the vehicle was not repaired. the failure mileage was approximately 100,000.

Airbag indicator light came on for no reason. it came on as soon as the car started after being parked.

Tl* the contact owns a 2003 jeep liberty. while driving approximately 4 mph, the front passenger and driver side air bags deployed without warning or an impact. there were no injuries. the contact indicated that no collision occurred to cause the air bag deployment. the cause of the failure was not determined. zellar jeep (3021 n. summit st, arkansas city, kansas) was notified of the failure. the manufacturer was not notified. the failure mileage was 190,000.

Recall r06: the air bag on my 2003 jeep deployed on my daughter while driving on the highway. the air bag hit her in the chest and face. i called the jeep customer line to let them know what happened and they said there was a recall for the airbag. i informed them that i never received a recall for the airbag. they told me the recall was from 1/2015. in 2015 i took my jeep to the dealership 2 different times for recalls i had received. july 2015 and september 2015. so even if i didn't get a recall notice the dealership still should have seen the airbag recall wasn't done. i have been going threw hell trying to get the fca group to fix the airbag and do the recall. this is the response they emailed my after i told them what had happened (this will further acknowledge contact to fiat chrysler automobiles (fca), regarding your 2003 jeep liberty. naturally, we were sorry to learn of the incident described to us during the initial contact. however, we have had the opportunity to review your case and must inform you that we are not led to believe that the incident was due to a manufacturing responsibility.) this was unacceptable my daughter could have crashed the jeep and died!! why would i lie about not get a recall notice that involves an airbag in 2015 but i had 3 other recalls done in 2015 after the airbag recall but no one noticed it wasn't done!!!

Takata indlators: the air bag light comes on after starting vehicle and now it will not go off in motion

2003 jeep liberty. consumer writes in regards to airbag system occupant restraint control, fuel tank, front suspension upper control arm ball joints and lower ball joints safety recall. *ld the consumer was unaware of all the recalls before being sold the vehicle. the dealer would not assist with the repairs.*js

The "air bag" warning light will randomly stay on after a key on and start. it does not turn off for that duration of the vehicle being turned on. the suspension ball joints in front are failing again since the recall was performed only 20k miles ago. with only street driving involved.

Tl* the contact owned a 2003 jeep liberty. while driving on a back road, the vehicle flipped and crashed after the contact over corrected the steering. the vehicle flipped three times. the contact was ejected from the vehicle and became trapped underneath. the air bags did not deploy. the contact was seriously injured and had to be transported to the hospital with injuries to the neck, back, eyes, face, and skull. the contact was hospitalized for two months and in a coma for three weeks. a police report was filed. the vehicle was totaled and towed. the manufacturer and the dealer were not contacted. the contact stated that the crash occurred due to an unknown recall pertaining to the axle being manufactured too short. the failure mileage and vin were unknown.

On 8-15-2018, i (driver/owner of a 2003 jeep liberty sport) was leaving my parking spot at a convenience store. when i put the vehicle in reverse, it immediately started speeding backwards. when i applied the brakes with all the force i could muster, it failed to stop the vehicle. the tires were squealing & black tire marks were left on the pavement. my vehicle stopped when i slammed into the front end of a parked car which was next to a gas pump with the driver inside. fortunately nobody was hurt. no police report was filed but my insurance company was called immediately to report it. "takata recall" i went to the local jeep dealership (bluebonnet jeep in new braunfels,tx.) with the recall notice in hand. the employee in the drive-up service lane called the office to verify if part was in stock. it was not. she made an appointment for 2 weeks from that date. i returned with my vehicle on my scheduled appointment date & was notified by a different employee that part(s) were still not available & was told that an individual needed to inspect my vehicle first but he didn't know when the inspector would be available to do it. i told that employee that they weren't serious about replacing the part(s) needed. so i got back in my car & drove home.

On may 28th, 2018, i was driving my 2003 jeep liberty to see a friend. i had just gotten off the highway when my driver side airbag deployed spontaneously. fortunately i was only going 10 mph and did not suffer major injuries, but i was cut up and concussed from the force of the airbag. i had my car towed to atlantic jeep chrysler in egg harbor twp nj. they told me i would be given a rental car and an investigation would need to be done. i waited 6 weeks to get my car back, as they kept pushing me when the investigation would finish. during this time i was ubering to my two jobs, as they need provided a rental car. they said chrysler would cover the rental once i got my car back and to provide receipts. seeing how this company operates, i knew this would not be the case. they eventually decided to do nothing about my car. it was a tiny chip that made the airbag deploy (they admitted it was an issue) but that they would only replace the chip. i was left with 2.4k in repairs to my car. they refused to pay for anything, even though it was their chip failure that made the airbag go off in the first place.

Car was recalled for air bag computer. i took the car in they replaced the part they were supposed to. when i picked up the car the air bag light was on. when i went back in they told me that they only replace the part and don't test it when done because chrysler does not pay for it. i verified this with crysler this is true. my safty concern is that they put cars back on the road where they may not be safe. don't know if the air bags could go off accidentally or if they work at all.

Tl* the contact owns a 2003 jeep liberty. while driving approximately 5 mph, the driver's side air bag deployed without warning or impact. the contact sustained minor injuries that did not require medical attention. a police report was not filed. the contact also mentioned that the windshield wipers failed to operate when activated. the vehicle was not taken to a dealer for diagnostic testing. the manufacturer was notified of the failure. the contact stated that the manufacturer failed to respond right away, but later sent an investigator to inspect the vehicle. the contact stated that the manufacturer failed to notify her of when the vehicle would be inspected. three weeks later, the contact received notification of nhtsa campaign numbers: 15v046000 (air bags) and 13v252000 (fuel system, gasoline, structure). the contact called the manufacturer again and was informed that the recall repairs would be free of charge. the vehicle was taken to the dealer (clear lake chrysler jeep dodge (15711 gulf fwy, webster, tx 77598, 281-481-1000) for the recall repairs per the manufacturer's recommendation. the failure mileage was approximately 160,000.

Tl* the contact owns a 2003 jeep liberty. while driving 20 mph, the driver and passenger side air bags deployed without an impact. the air bag warning indicator illuminated. the driver sustained hand injuries. the contact was seated in the passenger seat and sustained face injuries. neither occupant received medical attention. a police report was not filed. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 160,000.

Air bag light is aluminating and can hear air crackling from which appears to be inside of the steering wheel while driving

2003 jeep liberty. consumer writes in regards to air bags not being deployed during an auto accident after airbag safety recall repair. *ld the consumer stated neither of the airbags deployed. the grandchild hit the windshield. *js

I have filled a report on my vehicle not deploying air bags three weeks ago. i was to recieve an email asking for pictures from an agent. have not recieved an email from any of your agents. i have checked all my foldres on my computer for an email from you, without any findings. please contact me with the case number and agent email, so i can send the pictures of my vehical. the accident was 12/20/2017 at about 1500 hrs, heading east on hwy 10 and accident on ferry street. the vehical is a 2003 jeep liberty. the air bage did not deploy on inpact. your service is truly needed with this investigation. thank you.

Wednesday december 20 2017, my wife and i were driving east on hwy 10 during snowy conditions, when we hit black ice at 50 mph. the vehicle spun 360 and hit a guard rail at 40-45 mph. the airbags in the vehicle did not deploy resulting major injuries to my wife (passenger) broken sternum and right broken tibia, which was corrected with major surgery and rehabilitation. the roads were snowy, traffic was at 45-50mph in a 60 mph speed limit zone. the accident happened on hwy10 e and ferry st in anoka minnesota. the jeep liberty is totaled and my wife is suffering from injuries would have been severe, would the safety airbags had deployed and kept my wife from moving forward into the dash. *bf *tr

Tl* the contact owns a 2003 jeep liberty. the contact stated that the air bag warning indicator illuminated, which was a safety concern. the vehicle was serviced at tuttle-click ford lincoln (40 auto center dr., irvine, ca 92618, (949) 472-7400) per nhtsa campaign number: 15v673000 (air bags); however, the remedy failed to repair the vehicle. the contact mentioned that the air bag warning indicator remained illuminated after the recall repair. the manufacturer was notified of the failure. the failure mileage was 117,149.

2003 jeep liberty. consumer writes in regards to occupant restraint control module safety recall. *ld the consumer stated the vehicle was taken into have the repairs completed, but the dealer was unaware which module was needed for the replacement. the dealer charged a fee to diagnose the failure. the consumer declined. updated 10/03/2017*js

Tl* the contact owns a 2003 jeep liberty. while the vehicle was stationary, the passenger and driver's side air bags deployed without warning or impact. the contact sustained a chemical burn and an abrasion to the left arm, from the wrist down to the elbow. medical attention was required. the contact was informed of nhtsa campaign number: 15v046000 (air bags) by medical staff. an unknown chrysler dealer located in michigan (recall department) was made aware of the issue and referred the contact to the manufacturer. the manufacturer was made aware of the issue and stated that the contact would have to pay to replace the air bags, and that only the roc module should be replaced under the recall. the contact's insurance company stated that the repair would not be covered because the vehicle was under recall. the failure mileage was 140,000.

Tl* the contact owns a 2003 jeep liberty. while driving 7 mph, the passenger and driver side air bags deployed inadvertently without warning. the vehicle was not taken to the dealer. the vehicle was not diagnosed or repaired. the contact pulled over to the side of the road. the contact sustained swelling on the right hand from the wrist to the fingers, and the left hand pinky finger was swollen and had bruises that required medical attention. the contact received notification of nhtsa campaign number: 15v046000 (air bags). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was contacted at 800-992-1997 and stated that they would send someone to inspect the vehicle. the following day, the contact received an email stating that there had been an open recall since february of 2015 and that the manufacturer would not be able to assist. the manufacturer was made aware of the failure and provided case number: 32023801. the failure mileage was approximately 169,000.

Tl* the contact owns a 2003 jeep liberty. the contact stated that their vehicle was previously included in an unknown recall for the air bags. prior to receiving the repair, the air bags deployed without warning or impact. the contact stated that the air bags were replaced; however, due to the deployment, the seat belt warning indicator was currently illuminated. the contact took the vehicle to the ed voyles chrysler jeep dealer in marietta, ga where it was diagnosed that the seat belt pretensioner failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 280,000.

Tl* the contact owned a 2003 jeep liberty. the contact received notification of nhtsa campaign numbers: 15v673000 (air bags) and 03v460000 (suspension). the vehicle was serviced under both recalls however while driving at 60 mph, the contact rear ended another vehicle. the air bags failed to deploy. a passenger in the other vehicle complained of minor elbow pain. medical attention was not required. the vehicle was towed from the scene and the contact's auto insurance company confirmed that the vehicle was destroyed. a police report was filed. a police officer stated that the air bags should have deployed. the manufacturer was not made aware of the failure. the approximate failure mileage was 150,000.

Tl* the contact owned a 2003 jeep liberty. while driving 75 mph, the front driver side tire blew out without warning. the contact was the front passenger in the vehicle. the driver stated that the vehicle felt as if the front driver side of the vehicle struck the ground. the vehicle fishtailed and collided with the median, rolled several times, spun out, and landed on its roof. the driver side air bag deployed, but the passenger side and other air bags failed to deploy. the driver sustained two broken fingers on the left hand, contusions, left body side muscle soreness, and a concussion. the rear passenger occupant sustained a cut to the right arm and left leg and bruising. the middle rear passenger sustained minor bruising, and the driver side rear passenger sustained back injuries. all occupants required medical attention. a police report was filed. the vehicle was towed and deemed a total loss. the cause of the failure was not determined. the manufacturer was not notified of the issue. several months ago, the vehicle was serviced per a ball joint recall and a possible control arm recall. the vin was invalid. the failure mileage was approximately 131,000. ..updated 05/09/17 *bf *as

Hello, our jeep often or always had the airbag light warning on the dashboard. this was a concern of ours, and we had heard awhile back that there was a recall on jeep libertys airbag. when attempting to take it in for the recall fix, the company wanted an amount of money that we couldn't afford. recently my mom was in a car wreck, destroying the vehicles entire front and making it unusable. she told me she only received burns and that she probably wouldv'e been ok if the damaged airbags were fixed. she mentioned to me she received burns on her arms that were the fault of the bad airbags that werent any good. she would be willing to explain this better than i can since i only know that much. her hand this morning is now swollen from the injury. the vehicle was in a head on car collision with another person set to enter the freeway on a city street

I had my recalled occupant restraint module fixed. however, when we drive the car the air bag light /chime comes on and then the light will go away. this happens when turning or driving forward.

Cpsc: 2003 jeep liberty struck a tree head on and the airbags never deployed. the vehicle was inspected and had a clean and clear car fax of no prior damage history. *bf updated 06/13/2017*js

On november 14,2016 i had the occupant restraint control module replaced due to a recall launched on november 25,2015. in the recall it also stated that the sensors were to be replaced. since the "fix" my air bag light has gone on and off, now for the last three weeks the air bag light is on all the time. was told by auto nation jeep dealer on march third 2017 that it would cost me approximately $787 and change to fix. was also told that the sensors for my vehicle were not part of the recall. need to know if i should take it to another dealer or any other options needed to take.

Takata recall still waiting to be repaired

Recall 15v-673 dealer still unable to repair recall - states no parts available from chrysler

Jeep was idling in park off the road in our pasture. passenger air bag deployed an about 1-2 seconds later drivers air bag deployed striking me.

Tl* the contact owns a 2003 jeep liberty. the contact's vehicle was rear ended by another vehicle. the air bags did not deploy. the vehicle was towed to an independent mechanic. a police report was filed. the contact suffered from back and neck pain that required medical attention. the vehicle was included in nhtsa campaign number: 15v673000 (air bags). the manufacturer was not notified. the failure mileage was approximately 89,000.

Hi,i really have a problem with the eastchester chrysler jeep doge dealer in the bronx ny 10466, i took few times to try to fixed the recall ( ro6 ) to the above dealer but unfortunately they never had the piece.i made an appointment we them to reserve the part but they not available to fixed.

Tl* the contact owns a 2003 jeep liberty. the contact received notification of nhtsa campaign numbers: 15v673000 (air bags) and 13v252000 (fuel system, gasoline, structure). the parts needed to repair the vehicle were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the contact had not experienced a failure. parts distribution disconnect.

My complaint is that of the air bags in this vehicle. on saturday october 15, 2016 i was rear ended by another vehicle and forced into a telephone pole stopping me in my tracks. through the rear impact with the vehicle striking me and the front colision with the telephone pole the air bag system in the vehicle did not deploy.

Tl* the contact owns a 2003 jeep liberty. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2003 jeep liberty. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2003 jeep liberty. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was not made aware of the issue. parts distribution disconnect.

Tl* the contact owns a 2003 jeep liberty. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

I brought our jeep to the brookdale chrysler jeep for a occupant restrain module recall. upon picking up the vehicle we noticed the seat belt light on, so i informed the service manager. they where nonchalant about it . they suggested my wife had something on the seat which she did not. the soluntion was for me to pay to have it taken out and another installed. we asked about a loaner vehicle and he stated we had to rent onespite government requests that they provide recall customers with a free loaner. i now have a air bag light on which was not there before they installed the ocuupant restraint module. this is a directly related part and brookdale chrysler is leaving us hanging. no loaners car signs any where in sight (violation)

2003 jeep liberty. consumer writes in regards to unsatisfactory customer service at dealership with occupant restraint control module recall repairs. *smd *js

I have reported my jeep liberty air bag recall numerous times to the massey yardley chrysler plymouth 777 north state road7 plantation fl 33317 phone 954 327 4000 ...as i have received numerous recall notices and every time i take the car to them i am advised they put my name on a list for the part and i will be contacted when it arrives the last time i reported it was on jul 21 2016 and advised the rep [xxx] that my air bag light stays on when im driving and i was advised not to worry when the part comes in i will be notified up until now i have not been advised could someone please help where i can take my jeep to be repaired i will be greatly appreciated. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2003 jeep liberty. the contact had not experienced a failure until after the vehicle was repaired per nhtsa campaign number: 15v673000 (air bags). a day after the repair, the vehicle stalled without warning. the vehicle was able to be restarted and was driven to the contact's residence and parked. the vehicle was taken back to the dealer where the speed sensor was replaced, but the failure continued. the vehicle was taken back to the dealer where it was diagnosed that the differential needed to be replaced. an independent mechanic took pictures of the differential and the contact took the part back to the dealer. the contact was waiting for a response from the manufacturer to determine a repair solution. the failure mileage was not available.

Tl* the contact owns a 2003 jeep liberty. while driving approximately 65 mph, the driver and passenger side air bags inadvertently deployed. the vehicle was taken to the dealer where it was diagnosed that the orc sensor needed to be replaced. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the manufacturer was notified of the failure. the failure mileage was unknown.

Both airbags on 2003 jeep liberty deployed for no reason. there was no accident. i was pulling out of the driveway. there were no passengers in the vehicle, only the driver. jeep has denied responsibility for this claim indicating that there was ample time to have the recall repaired. however, i did not receive any recall notices. jeep had and continues to have the wrong address on file. my address upon moving is promptly changed, yet jeep continues to have the wrong address on file.

Air bags did not deploy after making 2 impacts, totaling vehicle dear chrysler/jeep my name is [xxx] and i have been the proud owner of a 2003 jeep liberty renegade. on june 3, 2016 i was struck by another motorist on my home from work. i commute every day from the southwest suburbs of chicago to downtown chicago. i have taken the utmost pride in my jeep, providing regular maintenance. in the past 6 months i have spent over $1500 in replacements. i recently purchased 4 brand new tires, a new alternator, a new muffler, oil pressure switch and an evap sensor. i have also made purchases to customize my jeep, by adding neon lights in the inside, seat covers, and a new stereo system. asides from all the love and attention i put into my jeep, there was something about my accident that scared me the most. after the other vehicle struck me, my jeep kept on rolling, hopping a curb, narrowly missing a tree and hopping another curb and totaling my jeep. i suffered a left knee contusion in the end. the real horror is that my air bags did not deploy. for my vehicle to make 2 large impacts and no air bags has left me with a complete distrust in the brand. if my life was at a higher risk or if i had struck that tree or any other vehicle on the road, it's sad to think that the one safety feature that could have saved my life, took no action. yes, a product liability lawsuit is possible because of this, but i want to ensure 100% that they?re may be thousands out there that put their trust in their jeep, not knowing that it could possibly be a fatal mistake. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

I took my vehicle to the dealership to have the orc module replaced as part of recall campaing r06. the service writer informed me that after r/r of orc, they had to replace the front impact sensors, which was not part of the recall, and afterwards they could not communicate with the orc and it would cost me $100.00 or so to have issue diagnosed. i couldn't afford it and now have no air bags. also after leaving the dealership i noticed the pass. seatbelt is in a constant locked position while the drivers side seat belt never locks even when brakes are applied. fca said i wld need to pay for the diagnosis & if found to be related to the orc recall fca would reimburse me but i can't afford the diagnosis fee. so now i have to drive a vehicle with no air bags and no seat belts. how can this be considered a remedy to a recall situation? fca stated that it did sound like it would be related to the orc recall. if that is the case why should i have to pay for the diagnosis? it doesn't sound like to me that fca truly cares about the safety of their customers. is there anything that can be done to get this rectified without cost to the customer? this happened in may of 2016 & i didn't know i could report the incident to anyone or should even question it until i spoke with a neighbor who used to work for a dealership who advised me to look into the issue further as he said it didn't sound right to him.