Problems with 2003 Jeep Liberty SUSPENSION

Tl*- the contact is calling regarding nhtsa campaign id number : 06v288000. the contact has called two dealerships and they told him that it would take 12 weeks in order for them to assist with the repair because they are only getting two to three repair kits a week.

Tl*- the contact received recall notice 06v288000 on the 2004 jeep liberty with 69000 current mileage on 12/5/2006. the vehicle had been repaired on the previous recall, and the contact was not having any current problems. her complaint was that chrysler should be making more parts available due to the seriousness of the recall. *ak

Dt*: the contact stated while driving various speeds, there was a grinding noise coming from the steering wheel column. there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joints. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer was alerted, and confirmed the parts were not available.

Making a left turn the upper ball joint separated stranding vehicle in the roadway until tow truck arrived, upper ball joint was replaced with oem part by a local dealer along with control arm which had been damaged. the same ball joint shows signs of wear not allowing proper front end alignment also pa state certified inspection garage stated vehicle wouldn't pass yearly inspection at given state and is unsafe to drive. ball joint was replaced approximately 17 months ago with 17000 mile added to vehicle. *tr

I called to schedule an appointment as i received a safety notice from chrysler. i was told it would be 3 months before i could get in and the dealership is only doing 2-3 per week. i have had an accident in the past with a broken ball joint so i am very sensitive when it comes to this. three months is too long to wait for a safety recall, especially one this serious. *jb

Dt*: the contact stated although there were no previous problems with the front suspension, there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joints. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer was not alerted.

Dt*: the contact stated that the notice for nhtsa recall # 06v288000 , which pertains to the lower ball joint, was received. a service dealer was contacted, who stated that the parts were unavailable, and that the contact would need to be put on a waiting list. the manufacturer was also notified, who stated that due to a shortage of parts, there was nothing that could be done.

Tl* - the contact received recall notice 03v460000 for the lower ball joints. the contact took the vehicl to the dealer , and they told her that it will be a six month wait for repairs because they only get three parts a week. *ak updated 01/31/07. *jb

Dt*: the contact stated while traveling various speeds, the vehicle had difficulties steering. there was a nhtsa recall #06v288000 on the vehicle regarding the suspension: front: control arm: lower ball joint. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer confirmed the parts were not available. the contact had tried to schedule an appointment, but the dealer refused to schedule a date until the replacement parts were available, and recommended the contact to call every day to check for updates on the parts. the contact expressed concern that it was a major inconvenience for a person who had a daily job, to contact the dealer everyday for updates.

Dt*: the contact stated there were no problems with the vehicle. there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer confirmed the parts were not available.

I received a recall for lower ball joints on my 2003 jeep liberty. my dealership can't seem to get them. i have ordered them twice since december when i received the recall notice. apparently they are on a national back order. when can i expect to get these replaced. i have a lot of clunking in the front. especially when it is wet outside. *jb

Jeep i had my jeep serviced and they told me it was unsafe to drive because od the ball joint recall. one of them was all corroded and about to snap. when i called the dealership to set up an appointment they said they could put me on a list i was #48 and that jeep was sending them only 3 parts a week. it would be a while. unsafe to drive i had the other place replace it they had no problem getting the part for$215.00 i can drive it still waiting for call on other side. this seems dumb that they will only doe 3 a week because they only get so many in at a time they said if i just hit a bump it could cause me to crash. jeep should be in trouble for this and if my other side breaks i will sue them huge if i am still alive that is. i will be sending the bill in. *nm

Dt*: the contact stated although there were no previous problems with the front suspension, there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joints. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer was alerted, and confirmed the parts were not available.

Tl* -the contact called regarding a 2003 chrysler jeep liberty. the contact stated that he received recall letter 06v288000 for the lower ball joint. the part was ordered on 12/11 ,and he was told it would arrive in approximately 4-6 weeks. the contact called the chrysler dealer on 2/2/07, and was told it would be another 6-8 weeks. the contact has not experienced any problems with the vehicle at this time. *ak updated 02/27/07. *jb

Dt*: the contact stated while driving various speeds on the highway, there was excessive play in the steering wheel. the vehicle was inspected by a dealer, who determined the front lower ball joints needed to be replaced. there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joints. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer was alerted, and confirmed the parts were not available.

Dt*: the contact stated there were no previous problems regarding the front suspension, but there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joints. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer was alerted, and confirmed the parts were not available.

Dt*: the contact stated when nhtsa recall letter # f23 for the suspension: front: control arm: lower ball joint was received, the service dealer was called to schedule an appointment. the contact was informed there was a wait list and the parts were on backorder. the manufacturer was notified.

Tl*- the dealer in her area stated that she could not bring in her 2003 jeep libertywith (56000 current mileage to repair the ball joint recall during the first week of march. she would have to bring in the vehicle the second week in march. the contact stated that two weekswas too long to wait to have a recall honored. there had been no failure to date. *ak

Tl*- the dealer in her area stated that she could not bring in her 2003 jeep liberty with 56000 current mileage in to repair the ball joint recall during the first week of march. she would have to bring in the vehicle the second week in march. the contact stated that two weeks was too long to wait to have a recall honored. there had been no failure to date.*ak

Tl* - the contact stated that she received recall 06v288000 in november2006. she contacted the dealer, and was told it would take approximately 6 weeks for the lower ball joint part to come in, and to call back in 6 weeks. the vehicle has approximately 42,000 miles. the contact called back the first week of december, and was told she was 137th on the waiting list, and that they were only getting three parts in per week. the contact maintained that the dealer did not put her name on the waiting list when she called in november. the contact having problems with the vehicle, but she did not know what the problems were because she did not drive the vehicle. *ak

My dealer has not remedied the problem yet. i have called to bring in my vehicle i was placed on a list. i received this notice back in november i immediately called. im still waiting to have my vehicle repaired. *nm

Dt*: the contact stated the vehicle would not pass inspection due to the front lower ball joints' severe condition. the independent mechanic also suggested that they had the part to replace the front lower ball joints but could not cover it under the recall. there was a nhtsa recall # 06v288000 on the vehicle regarding the front lower ball joint. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer confirmed the parts were not available and stated that they would not reimburse the contact if the work was done by anyone else other than a dealer.

Safety record f23-lower ball joints. i notified the local dealer on nov 28, 2006 about the letter. they told me in a week they received would the parts. i've called several times without any results. at this date january 23 2007 my jeep has not been fixed. the problem is water may enter into the lower ball joints on my jeep this can cause the ball joint to corrode and separate .ball joint separation can result in loss of steering control and cause a crash without prior warning. i appreciate any help on this matter. thank you. *jb

Dt*: the contact stated when a nhtsa recall letter# f23 was received, for the suspension: front: control arm: lower ball joints, a call was made to the sales/service dealer. the contact was informed only one set of replacement parts was available and the parts could not be saved for the contact. the dealer offered to schedule an appointment, but would cancel it if no parts were available. when the manufacturer was notified, another service dealer was suggested and the best that the service dealer could do, was add the vehicle to a wait list of 45 to 50 other vehicles.

Dt*: the contact stated there were no previous problems with the front suspension, but there was a nhtsa recall, #06v288000 on the vehicle regarding the lower ball joints. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer was alerted, and confirmed the parts were not available. the part(s) were replaced on 11/30/06. updated 12/28/06. *jb

There was a recall for the lower ball joints of my 2003 jeep liberty. i did not know anything about this recall until i received a recall letter on december 21,2006 yet on nov 25,2006 - i lost control of my vehicle and i believe it may have had something to do with the lower ball joints. it clearly states in my recall notice that water may enter the front suspension lower ball joints on my jeep and cause loss of control of vehicle........this is exactly what happened to me. i feel that daimler chrysler should be responsible for paying for my jeep which had to be totalled out and also the costs i accrued for rental vehicle and other such expenses. if i was warned about this a month earlier - i do not believe i would have had an accident. this is a very serious issue!!! *nm

Dt*: the contact stated there were no current problems with the vehicle. recall letter #06v288000 regarding the front lower ball joint was received. the parts needed to repair the vehicle are not available at the local dealership. the manufacturer confirmed the parts are not available.

Dt*: the contact stated there were no problems with the vehicle. there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer confirmed the parts were not available.

Dt*: the contact stated while driving 45 mph on the highway, there was a pronounced vibration that was physically felt within the front suspension. there was a nhtsa recall, #06v288000, on the vehicle regarding the front lower ball joints. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer was alerted, and confirmed the parts were not available. updated 12/28/06. *jb

Complaint received recall letter (f23) for lower ball joints on jeep liberty. the dealer told her he only gets three parts per week. she has been waiting for three weeks. her concern is that she drives 100 miles per day and believes this is a safety concern.

Dt*: the contact stated there were no problems with the vehicle. there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer confirmed the parts were not available.

Dt*: the contact stated when a nhtsa recall letter f23, for the suspension: front control arm: lower ball joint was received, the service dealer was contacted to schedule an appointment. the contact was informed that due to back orders on the replacement parts, it would take 3 to 4 months to get the vehicle serviced. the service dealer offered to add the vehicle to the wait list and notify the contact when the parts were available. the manufacturer was not alerted.

Dt*: the contact stated when a nhtsa recall letter# f23 for the suspension: front control arm: lower ball joint was received, the manufacturer was contacted. when the contact informed the manufacturer of the circumstances of being on an island, 800 miles away from the closest service dealer, the contact was informed that the use of an independent service dealer would not be approved for the recall repair.

Dt*: the contact stated the vehicle was difficult to control and correct the direction of the steering wheel, and lost balance when the brake pedal was depressed. there was a nhtsa recall, # 03v460000 on the vehicle regarding the front suspension: control arm: lower ball joint. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer confirmed the parts were not available.

Dt*: the contact stated a nhtsa recall letter # 03v460000 in reference to replacement of the front control arm lower ball joint was received. the dealership was contacted who indicated there was a waiting list because there were no parts in stock and the contact would be called back when the parts were available. the contact expressed concern because the vehicle posed a serious risk if the lower ball joints fractured while driving. updated 12/12/06. *jb

Dt*: the contact stated no problem had occurred with the vehicle. there was a nhtsa recall # 06v288000 on the vehicle regarding the front lower ball joint. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer confirmed the parts were not available.

Dt*: the contact stated no problem had occurred with the vehicle. there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer confirmed the parts were not available.

Dt*: the contact stated the nhtsa recall #06v288000, regarding the lower ball joints would take ten days for the service dealer to obtain the parts. the contact expressed this was too long to wait for such a safety issue to be addressed and the manufacturer was unable to assist the contact to get the work done any quicker.

Received a f23 safety recall notice 11/13/06. called stiver jeep in lexington, sc to schedule an appointment to bring 2003 liberty in. they put me on a waiting list of approximately 3 - 4 weeks. this is unacceptable. i called saluda motor sales in saluda, sc, and they will fix my car on monday, 11/20. the man at stivers talked as though this recall is no big deal. it is a big deal. my pregnant daughter is driving this car everyday. *nm

Dt*: the contact stated no problem had occurred with the vehicle. there was a nhtsa recall # 06v288000 on the vehicle regarding the front lower ball joint. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer confirmed the parts were not available.

I was contacted by daimler chrysler regarding a safety recall (f23) for lower ball joints on my 2003 jeep liberty. i followed the recall directions and contacted my local dealer (steve white motors) to schedule a repair. i was told that my repair would need to wait 10 weeks due to the rationing of repair parts to the dealers by daimler chrysler. i then contacted the "help" number for daimler chrysler provided by them on the recall notice. i was told that aside from having my vehicle inspected there was nothing they could do because there wasn't another dealership within a 20 mile radius from my home, nor could they provide the repair part any sooner. the recall notice indicates that the fault in the part "can cause the ball joint to...separate. ball joint separation can result in a loss of steering control and could cause a crash without prior warning." and now i'm told to wait 2 and 1/2 months before this condition can be corrected. that's 2 and 1/2 months of jeopardizing my wife's and my safety. that is unacceptable to me and should be to both daimler chrysler and you. *jb

Dt*: the contact stated the service dealer was unable to make recall repairs for recall f23 for the suspension: front: control arm: lower ball joints, due to the manufacturer refusing to send replacement parts.

Dt*: the contact stated a nhtsa recall letter was received, #06v288000 regarding the lower ball joint. the parts needed to repair the vehicle were not available at the local dealership.

Dt*: the contact stated no problem had occurred with the vehicle. there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer confirmed the parts were not available.

i have a 2003 jeep liberty for which i heard re: recall some months back. i inquired at my dealership in aug ( greenbriar jeep) and was told i would get a notice. well, i did receive notice 11/12. when i called dealer today 11/13, i was told they did not have parts, and the parts were already 2 weeks behind. if this is a safety issue there should be enough repair kits for all vehicles involved. is there anyway of expediting this repair? i am very concerned with this kind of delay where safety in driving the vehicle is in question. respectfully submitted, m. sherman. *jb

Dt*: the contact stated no problem had occurred with the vehicle. there was a nhtsa recall # 06v288000 on the vehicle regarding the front lower ball joint. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer confirmed the parts were not available.

Dt*: the contact stated there were no problems with the vehicle. there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer confirmed the parts were not available.

Tl*-the contact received a safety recall in november and the drawler has not schedule the repairs. he is concerned about the time it's taking the drawler to address the recall.

Dt*: the contact stated a nhtsa recall #06v288000 regarding suspension: front: control arm: lower ball joint letter was received on 11/06/06. on 11/09/06, the dealer was contacted who determined the contact would have to be put on a waiting list because the replacement parts were unavailable. the manufacturer was contacted that same day, who offered that there could be other dealers with shorter waiting lists. the contact was given a list of other dealers in the area. the contact expressed concern because the recalled component could pose a serious risk if the lower ball joint fractured. updated 1/29/2007 - ball joint replacement was completed on 1/7/2007. *nm

Dt*: the contact stated a recall letter #06v288000 was received regarding the lower ball joint. the parts needed to repair the vehicle are not available at the local dealership.