Problems with 2003 Jeep Liberty VISIBILITY

Passenger rear window fell into the door. the dealership informed me that this is a common problem in the jeep liberty. the regulator assembly had to be replace. is there a recall on this part? updated 4/24/2015 *js

This is the second jeep liberty i have owned and in the past 2 years i have had to replace every window regulator in both of them. from what i have read online, this is an on-going situation. one window regulator i had fixed a year ago just broke again yesterday. i work at a prison and my vehicle must remain locked and secure at all times or i cannot drive it to work, and it is a headache wondering if the temporarily taped up window (until the part comes in) will fall down into the door and i cannot drive it until it is fixed. please recall these things. *tr

Tl* the contact owns a 2003 jeep liberty. the contact stated that the rear windows fell into the door frame and caused the rear doors not to be locked or unlocked. the contact also stated that he had previously replaced the rear windows regulators however the failure was not corrected. the rear windows were not repaired. the failure and current mileage was 167,343.

Window regulator, which is manufactured of cheap plastic, has broken and caused window to fall. car exposed to elements overnight. *tr

On october 17, 2013 the left rear window decided to drop down.i was fortunate enough that the window did not fall completely into the door space.i was able to pull the window up and for safety measures, i taped the window up. the motor still runs when trying to raise the window but nothing happens in raising the window.i found that there have been many complaints about the window regulators. in 2007 chrysler did an extended warranty for 7 years and unlimited miles but i am told there is no help with the 2003 models although there are many complaints of the same problem.. this is obviously a problem that has plagued the jeep liberty for quite some time and i do not understand why chrysler would not take care of it. i do not have the $335.00 to repair this and wintertime is already here. i am trying to do research on the problem but it is hard to fight for the repair when chrysler keeps telling me my vehicle is not covered. i found a class action lawsuit about the problem and it seems like it was on behalf of jeep owners nationwide but will probably have to search more information on the outcome of it: [xxx] v. chrysler group, llc, class action case no. [xxx] blm) the chrysler jeep liberty door and/or window regulator class action lawsuit complaint is reportedly brought on behalf of the following putative classes of persons, unless otherwise excluded: during the fullest period allowed by law, all persons and entities nationwide that purchased or leased a covered vehicle manufactured by chrysler. covered vehicle is defined to include model year 2002 through 2007 jeep liberty vehicles. (??the nationwide class??) it is certainly not a comfortable feeling knowing that at anytime if the tape lets loose, this window can fall into the door, break into the vehicle...unknown injuries can occur. i will keep searching for answers. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

I purchased my jeep liberty in 2003. about 2 years after purchase, the first window regulator went out. unfortunately, there were only warranty's to cover the repair for 2006-2007 models, requiring me to pay for the repair. the regulator went out 2 more times over the next 3 years - with out of pocket costs each time to repair. the 4th time the regulator went out, i contacted jeep, explained the situation and they were happy to oblige. jeep had to pay for regulator one more time, as another went out just a few months later. this totals 5 incidents (3 out of pocket; 2 paid by jeep). i am now on the 6th time the regulator has gone out. i contacted jeep, but they have chosen not to pay for this repair and says it is not their issue. i highly disagree, as this is an issue that should have been recalled years ago. not only does this create a safety issue with a window that does not stay up, but we are now approaching cold, winter weather. it is my request that all jeep window regulators get the same treatment and fixed regardless of age of vehicle, make, model and/or mileage. *tr

Two of the rear windows have failed. both of them dropped for no apparent reason and would not work to close them. one of the failed in 3/2013 and the other one failed today while i was driving 60 mph on the freeway. i know that jeep has had many complaints regarding the failure of their windows. i know that it is going to cost at lease $300 to repair each window. i have not been able to afford to repair the first failed window. i have had to use duct tape over and over to try and keep it closed. now the second window has failed and is trapped inside the door frame. jeep needs to recall these defective windows. *tr

Tl* the contact owns a 2003 jeep liberty. the contact stated that the windshield began to crack without warning. the vehicle was taken to an independent mechanic who stated that the failure was due to a pressure issue between the seal and the window. the vehicle was not repaired and the manufacturer was notified of the issue. the failure mileage was unknown. updated 12/16/14*lj

While highway driving both rear windows came crashing down resulting in one window breaking brought it to have fixed was told plastic clip that hold the window up for the electric motor failed replaced both motors and had window fixed all factory parts were used happened again on 3/13/2013 appears the plastic clip keeps breaking will need to replace both motors and assembly again at a cost of 600$ right now both windows being held up by wooden stakes cant afford to keep replacing parts at no guarantee that this will not happen again. *tr

Rear window regulators have broken 4 times, fix is hundreds of dollars. dealer told us jeep uses inferior plastic parts and refuses to correct this problem. will never buy a jeep again. *tr

Passenger side rear window falls open creating a security risk for vehicle driver and contents. window regulator has been replaced by a franchised jeep dealer six times - once a year for the last six years. *js

Driving car and it just cut off..this is the third time over the years...first time when car was purchased new in 2003 at carmax in their driveway...then a couple of years ago on expressway..cost 1,600 for repairs at dealership..then again 4-20-2012..the car has had four window motor replacements and two computer replacements..the car is dangerous..i have checked internet..these are issues across the usa. the car should be recalled..it is dangerous..will contact president obama also and the news media. *js updated 11/01/12

Tl* the contact owns a 2003 jeep liberty. the contact stated that the front and rear passenger windows had fallen down into the door panel. the vehicle was taken to the dealer where they advised him that the window regulators were fractured. the manufacturer was contacted and they offered no assistance. the vehicle was not repaired. the failure mileage was approximately 107,000.

Tl* the contact owns a 2003 jeep liberty. the contact stated the rear passenger side window fell into the door panel and shattered. the vehicle was taken to have the window regulator replaced. the contact stated that the failure was ongoing and the window regulators had to be constantly replaced. the dealer advised contacting the manufacturer for assistance. the manufacturer was contacted who advised that due to the age and mileage of the vehicle, they would not assist with the repairs. the failure mileage was 110,000.

Both rear windows have fallen into window tracks due to failure of a $.05 piece of plastic. the dealer repair is $600 to replace window actuator with no promise that the failure will not happen again, since the exact same part that fails is the exact same part that is replaced. it is simply a disgrace that an individual can "google" this issue on jeep liberty's and see that this happens everyday and has happened tp thousands of owners. how can chrysler get away with this, and not be forced to repair a faulty part that is known to fail time and time again? *tr

Jeep liberty 2003. rear windows up/down mechanic breaks... poor construction.. it breaks and the window fall down, leaving it open and with kids on the back sit are instantly exposed with the risk of putting parts of their bodies to the outside of the car. there are thousands of jeep users complaining on the internet... jeep has not step up to recall those defectives rear windows. *tr

Tl* the contact owns a 2003 jeep liberty. the contact stated that the rear passenger side window failed and the rear driver side window could not be closed. the vehicle was not taken to the dealer and was not repaired. the manufacturer was made aware of the failure. the vin was not available. the failure mileage was 112,000 and the current mileage was 123,000.

The rear windows on my 2003 jeep liberty stopped working. they would not move up or down using the buttons. the only way to keep them up is to put tape on them. at first the only time the window would come down was when i would be driving. then they would not stay up at all. this created a problem when it was raining. there were times when my entire backseat was wet because of the windows fallen down. a mechanic told me it was the window regulator. i just had a mechanic repair one of the windows. it cost me $385 dollars to get one window repaired. i could only afford to get one done, so i still have tape on the other window. the dealership quoted me an estimate of $600. also, i am concerned because other owners said they have had to change out the regulators more than once. i would not be able to keep replacing those regulators. and i do have the old part from the one window that was changed. *tr

Tl* the contact owns a 2003 jeep liberty. the contact was driving approximately 35 mph when suddenly the rear passenger side window glass released downward in the open position. the contact temporarily secured the window glass with duck tape and the vehicle was taken to an authorized dealer where they advised that the failure was related to a defective window regulator. the dealer also advised that the failure was a common issue with the make and model vehicle. the vehicle was not repaired. the failure mileage was approximately 110,000. the vin was unavailable.

Window regulator fails and window stays down. this has happened 4 times on my 2002 liberty and now five times on my wife's 2003 liberty. it is all over the internet about this defective part. why has this not been recalled? *tr

Tl* the contact owns a 2003 jeep liberty sport. the contact noticed that the windows were opened on the vehicle yet she had not engaged them. the contact then attempted to close the windows as they exhibited an abnormal squealing. the vehicle was inspected by the dealer who advised that the rear passenger window regulator would need replacing. the vehicle was repaired. the failure mileage was approximately 86,075.

Tl* the contact owns a 2003 jeep liberty. the contact stated the actuator on the front driver side window malfunctioned. the window became stuck shut and would open. the contact took the vehicle to the dealer and where the failure was confirmed. the contact was told that the vehicle was not included in any recalls. the failure mileage was unknown and the current mileage was 81,000.

On my 2003 jeep liberty renegade while driving home on i-15 the door light came on the dash it was obvious a window was also open as the on rush of wind, i pulled over to find the back door was ajar and the window was down, i pulled on the handle to check it out and close the door, and a red looking type of coil approx 10 inches long was sticking out and laying across the door lock and jamming the door locking device inside the door, i had to shove it back into the door lock assembly to get the door shut. this red coil is the mechanism that controls the window as my left rear window regulator has failed and the window stays all the way down. this is an ongoing problem with all four windows, the last time it was in for repair was 4 months ago and it cost me money each time, this is the second time it has caused the door to pop open while the vehicle was moving. i have had it in for window regulator problems approx 12 times. thank you for looking into this for me as the dodge reps just shrug their shoulders like they don't believe it or just don't care. something has to be done about this hazard, lemon law, national news, class action , something. next time i will take a photo , and call witnesses. *tr

Control mechanism for the right rear electric window broke and window fell down. would not roll up. mechanic said control was broken and that whole control mechanism would have to be replaced as that is the only way that jeep sell part even though only part of mechanism was broken and electric motor still worked. very expensive repair for a part that should be sold separately. i have seen other similar complaints. looks like this is a faulty part on the jeep liberty. car only had 68,000 miles even though it is a 2003. *tr

Window regulator inside the rear passenger door broke and caused the worm cord to shoot out of the door locking mechanism. therefore the window fell inside of door and door would not shut or lock and the window will no longer mechanically move up or down. *tr

Jeep liberty window falling inside door -- eighth (8th) time on this vehicle. safety issue because of children riding in the rear seat and window is unable to be brought to a close. i bought this liberty new and have garaged it the entire time but the repair parts are worthless. why won't chrysler be forced to repair these windows with parts that do not break? *tr

While driving my 2003 jeep liberty sport, i heard a loud and distracting thud, only to discover that the back window on the drivers side had fallen into the door. the door also became jammed and i was unable to open it from either the inside or outside of the vehicle. this happened to the other back widow just 9 months prior to this incident. at that time i took my vehicle to an auto repair shop, and paid to have it fixed.i have read several complaints about this happening in the jeep liberty. the issue is a cheap, plastic part used in the window regulator. this is a design flaw, and chrysler will only replace this part with another cheap plastic part, rather than using a sturdier metal part. this is an expense issue as well as a safety issue. the noise the window makes when it falls is very distracting. all the doors and windows should be functioning properly in case of emergencies, and the driver should be able to control the windows, in order to avoid dangerous debris flying into the car, not to mention having some control over outside elements. (weather) chrysler really should do a recall, and stop charging jeep owners to fix what is their fault in the first place-it is a design flaw in the jeep liberty. many reports from jeep owners mention this happening to the same window, or multiple windows over and over. there ought to be a class action lawsuit against chrysler. *tr

Tl* the contact owns a 2003 jeep liberty sport. the contact stated that the window regulator failed and caused the rear driver and passenger side window to intermittently open without intent. the failure would occur when the engine was turned off or in operation. the vehicle was taken to an independent mechanic for repair. the window regulator was replaced four different times. the failure mileage was approximately 75,000. the vin was unavailable.

Tl*the contact owns a 2003 jeep liberty renegade. the contact stated that the rear passenger and driver side window regulators had to be replaced three times at a local repair shop as the windows would not move up or down in the door frame. the contact had to cover all repair expenses as there were no related recalls. the manufacturer had not been notified. the failure mileage was approximately 116,000.

Without warning, the power window regulators in my 2003 jeep liberty sport failed. both the driver and passenger rear windows stopped working within months of each other. i had them fixed and now just a few months later the passenger side window in the rear has stopped working again. i have read that this is a common problem with the jeep liberty. the faulty part(s) need to be recalled and fixed. *tr

Windows fall out of track, down into door. 2003 jeep liberty this has happened 3 times in 1 year. *tr

Power window regulators on my 2003 jeep liberty have been replaced by jeep during warranty, then by me post warranty a total of 6 times. each regulator assembly costs me $172 and they only appear to last 1-2 years, even with minimal usage. *tr

Window regulator failure causing window to fall. 2 failures on drivers side rear window, 3 failures on passenger side rear window since july 26 of 2006. parts replace 3 times at owners expense, 1 at jeeps expense and latest with co-pay. *tr

Driving along and rear right power window started to slip down. i tried to put it up but it made grinding noises and kept slipping. it started to rain, so rain came into vehicle. also could not go to doc appt - could not leave unsecured vehicle in parking lot. had to come home and stick a wooden wedge into window to keep it up. i was afraid window would fall into door frame and break. hard to pay attention to road while constantly looking over shoulder at window. *tr

When i was sold my 2003 jeep liberty without a working a/c, i was forced to use my windows as a means of ventilation and cooling these past almost four years. (the a/c is another story.) my rear passenger window started to make gargling type noises as i rolled it down and up about two months ago. then my front passenger window began to make a similar sound. however, when attempting to roll it back up 2 weeks ago it would not come all the way up. as i pressed on the window button for a few seconds this coil came up from inside the door and the window would not go up any farther. so, i had a mechanic friend open the door to check out the problem and he said the foam piece (regulator) was broken. another friend and i researched the problem online and came across numerous unsatisfied customers who are dealing with the same issue! i got the number of a local dealership and the service person looked up my vin to see if there are any recalls on my liberty. to my dismay there are none. so, his guess to fix my problem would be $300 - 600...for one window!! there's no way i'm able to pay for even half of that outrageous cost! with one window out of commission, the rear passenger window is still gargling at me so i try not to use it. however, without a working a/c on these hot days it's such a disgrace to not be able to use my windows! plus, i drive a lot for work and transport people...not good!! today i came across this website. i'm not sure what this is going to do to help my situation (and others in the same leaking boat), but it was worth a shot. i'm tempted to go through the other websites to order the part myself and then fix it myself. is this a wise decision, or should i wait to see what comes of this complaint? it's a shame that big corporations are allowed to do this to their trusting consumers. from all of us "little people", we appreciate any help we're able to get from this ridiculous situation. ...

Six times windows (both sides, front and back) have fallen at different times inside the door of my jeep liberty. today the falling window also resulted in the door not being able to open. this definitely is a hazard when you have small children riding in the back seat -- since they cannot ride in the front due to the air bags. this is a well-known hazard to chrysler jeep and they will not waive the cost of the repair or the deductible on the warranty. and the problem keeps happening. i figure that a window on this vehicle lasts about 10,000 miles because i only have 66,000 miles and this is the sixth time it has happened. this is dangerous and there should be a recall on this problem and the problem should be permanently repaired free of charge. *tr

All four windows have fallen down into door. 2 of which were replaced a month ago. the other 2 fell two weeks after taken to dealership. i was charges $100 for first time. they said they looked at the other two and they were ok. now they want another $100 for the other two. *tr

Tl* the contact owns a 2003 jeep liberty. the contact stated the rear passenger side window glass dropped into the door frame. the manufacturer was contacted but did not offer any assistance. the vehicle was not repaired. the failure and the current mileages were 89,373.

Tl*the contact owns a 2003 jeep liberty. while driving 2 mph, the contact noticed that the driver side rear window suddenly dropped inside the door. the vehicle had not been inspected or repaired. the current mileage was approximately 100,000 and the failure mileage was approximately 80,000.

Tl* the contact owns a 2003 jeep liberty. the contact stated that the driver side window could not be operated. the dealer stated that the front driver side window power regulator needed to be repaired. the repair was made however, the failure recurred. the rear driver side window also exhibited the same failure. the front passenger side window could be opened partially, but the window would stop midway. the manufacturer was notified but a response was not received. the failure mileage was 43,644. updated 06/12/12*lj the left front power window was noisy and barely operating. the dealer replaced the regulator. updated 06/13/12

The power window regulators in both back windows have failed twice, causing the windows to fall. this is a safety issue. if these fail during and rollover accident and the window falls a person can be ejected from the vehicle. it also poses a threat for vehicle theft or abduction because of an unsecured vehicle. on april 3 2010 our rear drivers side window failed for the second time and the passenger side rear has also failed twice all since july of 06'. online forums have hundreds of people who have had similar experiences. *tr

My rear passenger side power window fell down and would not go back up. i tried the automatic push buttons and all my other windows worked, but not that particular window. then the cord got caught and i could not open the door for my friend to get out of the back seat. i did not hit anything with my car and nothing hit my car. the window fell down on its own. *tr

Twice now on my 2003 jeep liberty the passenger side rear window has fallen into the door. the first time this happened was in approx 2007. both times when i noticed that the window was partially down, i tried to roll it back up, but it wouldn't move. i then tried to pull it back up and the entire window fell down into the door. the first time it cost approx $400 to reattach the window and replace the faulty connector part. not yet sure what the cost will be for this repair. this is very dangerous with my daughter riding in the back seat. apparently, there have been hundreds of similar complaints with these windows failing multiple times on the same car... this should definitely be a recall! see http://www.carcomplaints.com/jeep/liberty/2006/windows_windshield/window_regulator_breaks.shtml. *tr

I own a 2003 jeep liberty. the rear drivers side window slipped off the track in 2008. i was told it would be over $400 to repair at dealer. then on feb 20 2008 the other rear window slipped off the track and began to fall into the door. the windows will not stay up on their own and i feel that there have been far too many complaints for chrysler to not make this a recall issue. i called the dealer and they asked me to contact chrysler. i spoke with chrysler and they have my information and have sent it on to the resolution team and i should receive a call by monday 6pm 3/1/10. *tr

I have a 2003 jeep liberty. i have been having problems with my blower motor. at first, i had no air rotating at level one. then, i would have no air rotating at all. then, the following day, it would be working. now it doesn't work at all. i took my kids to school today, and i had problems seeing threw the windshield because i had no air blowing the defrost. as of now, i haven't not had anything repaired. *tr

Although i live in a warm climate on a rare cold and rainy day the rear window on my 2003 jeep liberty dropped open. driving with rain entering the passenger compartment made the trip hazardous. i was able to prop the window up once i reached my destination. i had both the right and left rear windows go bad within one week of each other in june 2009 costing me $500.00 to repair. prior to that i had regulators go r bad for the same windows. in all cases new regulators had to be ordered. on occasions where the window could not be propped i had to cover the window with plastic in order to keep the rain out. that did not help the security concern. also on the last repair occasion it took the dealer one month to get the parts. *tr

2002 - 2003 jeep liberty's - countless complaints are online about the power window regulators failing. i have had to replace three on my 2003 - and as of today two on my 2003. these fail without warning and if it is raining it startles the driver and cause an accident. this should be a recall and vendor paid part - it is defective. when it dropped this time my wife freaked out and steered against a guardrail trying to close the window. *tr

Power windows in jeep liberty continue to fall down. this has happened on 3 different occasion with my car. first incident jeep covered the repair under warranty. 2nd incident i was charged a $25 deductible; 3rd time a year later the deductible increased to $100. why isn't this a safety recall issue? in a parking lot anyone could steal the car having easy access with a window that drops down inside the door. not to mention sitting at a traffic signal, when someone could easily unlock the door and jump into my car. i have a 2003 jeep, but reading through websites this has been a continuing problem every year since at last 2001. why hasn't jeep been able to come up with a reliable fix for this problem? *tr

My daughter just had another jeep liberty window regulator failure on a passenger rear door causing the door glass to fall into the door. this is the 5th regulator failure on the rear doors since she has owned the vehicle. the first one was under warranty (no charge), but she paid full cost ($300-$350) on two and a $25 deductible (co-pay as chrysler calls it) on the last one and a projected $100 co-pay on this one----as i talked to chrysler yesterday on this latest one. it appears that no two situations are handled the same way based on the jeep forums i've viewed and based on my experiences. it seems to me that they should at least be consistent, but i believe it depends on which csr you talk with. yesterday's csr told me that she should have to pay the same as a customer who purchased an extended warranty with its standard $100 deductible. the csr earlier this year on the $25 co-pay told me that charge was so they could warrant the part for 12 months or 12,000 miles and fix it free of charge should the part go bad again. obviously, chrysler knows there is a big problem here--it's my understanding that there is a tsb on this issue. i understand they now replace the window along with the regulator because there has been a design change in how the regulator attaches to the window--so they acknowledge the problem (but no recall). those who are paying full price for repair are buying a new window, too--as if the cost to replace the regulator isn't expensive enough. and, whether the vehicle is under warranty or not should have no bearing on this type of issue. chrysler just doesn't get it on this problem! why there hasn't been a recall or a class action lawsuit on this is baffling. *tr

The rear passenger side window is broken again. i've already had the window regulator fixed on that side 3 (2005, 2007, & 2008) previous times. one time being only 14 months ago. this will be the fourth time i've had to have the window regulator fixed on the rear passenger window. i never roll my windows down. *tr