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Problems with 2002 Jeep Liberty AIR BAGS

On average, the 2002 Jeep Liberty starts to “feel” problems with the AIR BAGS and its various aspects after 119 833 miles.

Components Affected by AIR BAGS Issues

We have classified the 483 complaints from 2002 Jeep Liberty about AIR BAGS into the following categories.

FRONTAL 52 SIDE/WINDOW 4

Recently reported AIR BAGS problems on 2002 Jeep Liberty

I had a front end impact with a guard rail in my 2002 jeep liberty at a speed between 50 and 60 mph bringing the vehicle to an almost instant stop. the airbags failed to deploy. i was slammed against the dashboard injuring my knees and my wife is receiving continuing medical treatment for the neck and back injuries she sustained. i contacted jeep in december 2009 about the issue, a spokesperson for jeep called me back and told me that, "if the airbags didn't go off then they must not have needed to." *tr

My airbag light intermittently comes on and off and after reading some stuff online they have been deployed even when there's been no accident so i'm very concerned about this matter also my overheads lights periodically have been coming on and off for years. *tt

Tl* the contact owns a 2002 jeep liberty. while driving approximately 10 mph making a right turn, the vehicle made a grinding noise, lunged forward, and stopped in the middle of an intersection. the vehicle was towed to an independent mechanic. the technician diagnosed that the ball joints on the front passenger side failed and damaged the front passenger side tire. the vehicle was repaired. the contact received notification of nhtsa campaign numbers: 06v288000 (suspension), 12v527000 (air bags) and 15v046000 (air bags); however, the parts needed to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was made aware of the failure. the approximate failure mileage was 70,000. ma 10/5 *cn

I was traveling off naval bae kitsap on my way home when i reached a green light at the intersection a gentleman was making a left hand turn, he had a yield sign but no turn signal, i was traveling 40 miles an hour when i impacted his passenger door. his air bag deployed, mine did not. i was driving a 2002 jeep liberty. the next day i was reading on a website saying chrysler was suppose to implement a recall on several 2002 jeep liberty's due to wiring issues. i never saw a recall. i had several bruises and bumps. *tr

Driving south on rt 3 on the rockland/norwell lin in ma. a deer ran across the highway - we hit it head on and rolled the 2002 jeep liberty sport. the air bags did not deploy - major injuries. *tr

Driving south on rt 3 on the rockland/norwell lin in ma. a deer ran across the highway - we hit it head on and rolled the 2002 jeep liberty sport. the air bags did not deploy - major injuries.*tr

Tl* the contact owned a 2002 jeep liberty. the contact stated that the vehicle rolled over while attempting to make a turn. the seat belt pretensioner failed to tighten and the air bags deployed, but did not inflate completely. the vehicle was towed to a salvage yard and deemed destroyed. a police report was filed. the manufacturer was not notified. there was one fatality. the driver suffered from broken ribs and facial deformation. medical attention was received. the vehicle was included in nhtsa campaign number: 15v046000 (air bags). the failure mileage was not provided. updated 12/04/17*bf *tr

Tl* the contact owns a 2002 jeep liberty. the contact stated that air bag warning light illuminated. the vehicle was taken to a dealer where the mechanic was unable to diagnose the vehicle. the vehicle was not repaired. the manufacturer was notified. the approximate failure mileage was 60,000. the current mileage was 125,000. returned by usps on 11/14/2013. second attempt on 11-14-2013 failed. *kb

2002 jeep liberty loss of steering control at 40 mph. causing vehicle to swerve right into a ditch and resulting in a rollover accident. not drivable total loss of vehicle. injury to driver. *tr

Tl*the contact owns a 2002 jeep liberty. while turning onto a street, the contact crashed into another vehicle traveling 40 mph. the contact's vehicle was destroyed and none of the air bags deployed. there were no injuries or warnings prior to the crash. the vehicle has not been diagnosed by the dealer. a police report was filed. the contact's speed was unknown. the current and failure mileages were 89,000. updated 10/16/08 *bf updated 10/20/08. *jb

Tl*the contact owns a 2002 jeep liberty. while traveling in the right lane and attempting to change lanes, another vehicle pulled into the contact's blind spot. the contact swerved to avoid crashing into the other vehicle and her vehicle began to shake and rock. she lost control of the vehicle, drove off the road, and crashed into a dirt embankment. the vehicle rolled over. the air bags failed to deploy and the contact and another passenger were seriously injured. they were both transported to a local hospital. a police report was filed and the vehicle was towed to varnadores tow lot. the speed was unknown. the failure and current mileages were 78,000.

Tl* the contact owns a 2002 jeep liberty sport. the contact stated that a vehicle crashed into the rear of the contact's vehicle while the contact was sitting at a traffic stop. the front driver's side air bag failed to deploy. the contact sustained injures to the hip, face and neck. the manufacturer took a complaint on behalf of the contact. the vehicle was destroyed. the approximate failure mileage was 65,000.

The airbag warning light came on with regularity right after the 2002 jeep liberty sport 4wd was purchased used in april 2007. it was taken to the shop multiple times for repair only to come back on soon thereafter. it is now on continually. *tr

Tl* the contact owns a 2002 jeep liberty. the contact stated that the air bag warning light was illuminated. the contact stated that she took the vehicle to the dealer for inspection where they advised that the air bag control module needed to be replaced. the vehicle was not repaired. the manufacturer was notified and stated that they were waiting for the arrival of the parts needed to complete the repair under nhtsa campaign id number: 12v527000 (air bags), in which the contact's vehicle was included. the failure mileage was 80,000.

Oregon police traffic crash report. jeep liberty. driver swerved to the right to avoid hitting an animal in the road vehicle ran on the shoulder flipped over and came to rest against a utility pole. *mc the air bags did not deploy. *tr

Dt*: the contact stated while traveling 35 mph, the vehicle was involved in a frontal collision with a tree under normal driving conditions. the front driver and passenger airbags did not deploy. the contact was wearing her seat belt and only suffered minor injuries. the vehicle was towed to an independent auto shop. the car insurance company sent a representative to examine the vehicle and determined that for further examination the vehicle must be released to the insurance company. no further repairs have been made. the vehicle was currently at the auto shop awaiting further examination by the mechanic. the recall # 01v373000 related to the same problem the contact had. updated 12/26/06. *jb

My son was driving a 2002 jeep liberty when the steering wheel jammed on him approaching a curve he slammed the brakes but the vehicle kept skidding until it invaded the other side of the road hit a tree(if not for the tree he would have fallen off the mountain side!!). in no moment did the air bags activate. about 3 or 4 days later i received a safety recall notice f23 - lower ball joints that indicated the ball joints could corrode & separate resulting in a loss of the steering control. i got in contact with the company where they ask for pictures of the accident (which i e-mailed to them) but cannot repair the vehicle (or will forfeit any claims they say)therefore leaving me with no transportation and still having to pay the bank the car loan. i asked the daimler chrysler rep if there was some kind of car assistance program in a couple of occasions and have received no reply plus i have been informed that an appraisal will be done in about 2 weeks from now. is there anyway this process can be sped up or aren't they suppose to lend me a vehicle until this is resolved? *jb

Went around a curve and hit a tree with the jeep. it cost the insurance company and me $9,000.00. is that the cast of the ball joints? *nm

Front end collision ~35 to 40 mph no air bag deployment front or side this was repaired by dealer ~ 3 months ago when light came on. actual result during accident was a failed air bag system. *nm

I struck a concrete base supporting a light post in the drug store parking lot. i had my seat belt on and my head still struck the windshield because the air bag did not deploy. *nm

Tl*- the contact called regarding recall letter 06v288000 that he received on 09/27/06. the contact stated that last year on 11/26/05 he had a crash while driving the vehicle in the evening. it was on a clear night and the road conditions were good. he stated that he lost control of vehicle, the steering became very stiff, and the vehicle started shaking and vibrating while driving at 45 mph. the contact stated that he couldn't get control of the vehicle and hit a traffic light. the air bag didn't deploy, but the seat belt did restrain him. the contact said that in both the police report and the insurance report stated that the ball joints failed. the contact was admitted for internal bleeding. the vehicle sustained a great deal of damage, and the contact was obliged to pay the state of maryland for the replacement of the traffic light $1,075.26. the contact was interested in some type of reimbursement. the contact stated that he wrote to chrysler last year informing them of the vehicle's malfuction, but still had no response from them.*ak

Dt: 2002 jeep liberty. the contact stated on october 14, 2005 twhile driving 30 mph the contact's vehicle was in an accident. the front driver's side was damaged in the accident. upon impact, the air bags did not deploy. the contact has not spoken with jeep at this time about the problem. the vehicle was towed to a local garage. this garage has not looked into why the air bags did not deploy. a police report was taken.*ak

Dt: the contact stated both frontal airbags failed to deploy. the driver fell asleep while driving at 50 mph, causing the vehicle to collide with a telephone pole and then rolling over. the vehicle was totaled. although, the driver was wearing his seat belt he sustained injuries to his right arm. no airbag warning lights illuminated prior to the accident. a police report and pictures taken of the vehicle. were taken. the dealership said according to the computer the airbags should not have deployed. after searching on-line the contact found a recall 01v373000 concerning the frontal airbags. the manufacturer said the recall work had already been performed. *ak

I was involved in a head on car wreck on july 10, 2005, and the air bags on my 2002 jeep liberty limited fail to go off, nothing was done to correct this problem as the vehicle was totaled as a result of the crash. *nm

I have had two (2) major accidents in my 2002 jeep liberty limited, both of which resulted in physical injury to myself that could have been avoided if my airbags had deployed properly. in both accidents there was no airbag deployment whatsoever.

Consumer's vehicle was involved in an accident and the air bags did not deploy. vehicle was totaled.*ak

I was on my way to work, came upon an intersection that a truck was coming to a stop sign. he stopped and than proceded to pull out in front of me. i had no time to react and not hit the truck. i basically t-boned it. it was barely moving and i was doing about 45 mph. at impact. my airbags never deployed. i ended up hitting my head into the steering wheel and 19 stitches into my head and slid down into my seat enough to ram both of my knee's into the dashboard. my jeep liberty was a total loss, $8500 in damages to it. i contacted jeep and they responded with there was nothing wrong with the airbag system. i just don't believe that a crash with this much impact that were wasn't a problem with the system.

The air bag sensor light illuminated on the dashboard for a couple of days. consumer took the vehicle to the dealer and the impact sensor was replaced. an accident occurred ,and the air bags did not deploy. consumer took the vehicle to dealer for the body work. consumer contacted chrysler. however, chrysler will do nothing to assist the consumer.*ak

On february 16, 2005 while traveling eastbound i-80 in salt lake city i hit some black ice and lost control of my 2002 jeep liberty. i was traveling freeway speeds and had a front impact along with a driver side rollover and a slide of approximately 100 yards. all of the emergency personnel that responded to my accident voiced shock and concern that none of the airbags deployed. further, i have heard that if the g-force was not great enough to deploy the side airbags, the jeep should not have rolled (i have no idea if that is true). i had, and still have, serious concerns about why my airbags did not deploy and do not trust that in the event of another accident they would deploy, regardless of the severity. i contacted jeep and asked them to look into it. they did do some investigation. however, i was told that because my jeep was not preserved for their inspection there was nothing they could do. i have sent them several e-mails explaining that i do have photo that document the damage and show that the airbag did not deploy. they have just disregarded my complaints. i also have concerns about the ease in which my jeep rolled over. this concern has also been dismissed. i would like to know that my family is going to be safe if anther unfortunate accident occurs.

While driving 55 mph steering wheel locked up causing a vehicle collision. upon impact driver's side air bag did not deploy. vehicle was towed. dealership was notified, but did not resolve the problem.*ak *bf *nm

The consumer lost control of vehicle while driving 35 mph and hit a metal pole. the consumer refused medical treatment, but sustained a head injury. the dealer and the manufacturer were not notified. *jb

2002 jeep liberty passenger air bag deployed during the accident but the driver's side air bag did not deploy.***no answer required***. *mr the manufacturer denied the consumers claim stating there was not enough force with the main structure of the vehicle. *jb

While driving 45 mph consumer's vehicle was involved in a head on collision. upon impact, dual air bags did not deploy . no major injuries reported. as a result the vehicle was totaled. *ak

A tractor trailer rear ended the consumer's vehicle while driving at 65 mph. upon impact, the vehicle was pushed into another vehicle twice. upon impact, none of the air bags deployed. the driver sustained neck, back, spine and hip injuries. two years prior to this accident, air bag recall 01v373000 repairs were performed. the recall remedy failed.*ak *nm *jb

Defective airbags on 2 jeep liberty vehicles. both 2002 models. the first accident was in february of 2002. both accidents were head on. airbags failed to release on both occasions. complaintant was wearing seat belt on both occasions.*ak

I ordered my jeep liberty 7/01 and picked it up 9/01. the morning of 4/4/04 i was driving home and started crashing into trees. the car was spinning, back and forth across the road - hit 3 trees, mailboxes and a telephone pole (hard enough that even though it was the last thing that i hit, it moved enough that it tore the cables out of someone's house). about 50 feet before the 1st tree, was my front passenger tire and about 2 feet of the axle (or whatever holds the rim and tire on the truck). the front of the truck from the right front quarter panel to 1/3 across the front of the truck is up inside the dashboard, the back driver's tire is blown out, the spare tire on the back is smashed, the 2 passenger side doors are smashed and the entire truck is off the frame. i told the tow driver and police about the recall that i'd just gotten that stated that the "a ball joint that has separated from the knuckle could result in loss of vehicle directional control and could result in a crash." i had an appointment to get it fixed 4/6/04...the accident was 4/4/04. my injuries: airbags didn't go off but i was wearing my seatbelt. i broke my arm (8 weeks in cast, 6 weeks in a brace and i'm still in physical therapy. standard seatbelt bruise that lasted more than 3 weeks, and the associated pain. my insurance is covering my medical and the replacement of the car (with financing, it paid exactly what i owed). so, even though jeep knew about the need for a recall in october 2003, i wasn't notified until march 2004. it was a clear dry night. i was awake and coherent, not speeding or drinking, and paying attention when i suddenly lost control. in fact, it's [xxx] lucky that i was only going 35-40. jeep claims they're not responsible. all i want is for them to admit that they were at fault. if they'd sent the recall notice in a timely manner, back in 10-11/03, it would have been fixed prior to another winter of snow and sleet and crap getting into that joint to corrode it! *la information redacted pursuant to the freedom

While driving, the vehicle suddenly accelerated. the driver was unable to maintain control of the vehicle. this caused the driver to hit another vehicle on the drivers side. none of the air bags deployed. the driver was not hurt. the driver had the vehicle towed to the dealer for analysis. the mechanic was unable to duplicate the problem. *jb

While vehicle was parked with the engine on front air bags deployed inadvertently. the cause of deployment had not been determined. *ak *mr

A jeep liberty with "side impact" air bags was in a collision. the collision was serious enough to "total" the car and the side impact airbag did not deploy. an independent investigator for "chrysler" performed an inspection, chrysler stated to myself in a letter to answer my concerns that the air bag was operational. however, when my body shop guy had to tear down the car further for insurance purposes he noticed that it wasn't even attached.*ak

While driving at 45 mph, the vehicle was involved in a head on collision. during the air bag deployment, the driver's shirt caught on fire. the consumer reported to be a non smoker. *ak *scc *jb

While driving at 55 mph consumer was involved in a frontal collision. upon impact, neither of the air bags deployed. dealer and manufacturer were notified. *ak

While driving vehicle at 35mph the vehicle rear ened another vehicle. both front air bags did not deploy. *ak

Consumer states that vehicle was in a head on collision and both front air bags did not deploy.*ak

We were traveling at 30 mph and vehicle that hit us was going 35-40. it ran a red light and we t-boned the othe rvehicle, smashing the front of my 2002 jeep liberty. no airbags deployed. we were both taken to the hospital ,and suffered substantial injuries, including hairline fractures to the collarbone and rib/bone chip and hematoma to the shin/ neck and back pain/bumps and bruises. i just sent chrysler a letter with pictures of the car and police report, asking them to compensate us for their faulty equipment. *ak

Consumer's son was involved in a frontal collision and neither air bag deployed. also, neither seat belt held the driver and passenger in their seats. dealer notified. *ak *scc *jb

Consumer states that when was hit in the front center of the vehicle air bags did not deploy, causing minor injuries to the consumer. *ak the vehicle wasn't able to be stopped and was struck on the passenger's side, then struck in the back. all three vehicle's in the accident were a total loss. *sc

There are currently 3 recalls on my liberty. i have made multiple attempts to get service for these recalls from bcp jeep dealer in smyrna, delaware to no avail. i am told over and over that the parts are on back order and we'll contact you when they are available. i have a recall on my air bags-they may deploy driving down the road. my air bag light has been blinking for years, which is a symptom of this recall. i also have a part on my suspension that may break due to rust. that recall is 11 years old and still not fixed. now i have a recall on the fuel tank, which may burst into a ball of flames in a fender bender. i am currently driving a death trap and cannot just go trade this vehicle in. i want jeep to take responsibility for these recalls and fix them. i am sick and tired of them giving me the run around. i cannot give you exact dates of when i contacted bcp. i have called them many times over the years. i also tried to contact the jeep dealer in dover, delaware and spoke to a very rude individual who was no help to me. *tr

Accident on march 25th, 2002. the other driver ran a stop sign going 10-15 mph. i was going 45 mph. his toyota camry struck my jeep liberty on the front passenger side. the impact tore the front tire off and ripped out the right front suspension. there was no air bag deployment. i slammed into the dash and had severe bruises on my knees.*jb

The vehicle was involved in a collision, and the frontal air bags did not perform as designed. *jb

Nhtsa campaign id#01v311000 id#01v373000 have not been notified by chrysler of these. had 2002 jeep liberty since dec 2001 vin#[xxx] *jb information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

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