We have classified the 55 complaints from 2002 Jeep Liberty about STEERING into the following categories.
The lower ball joint sheared off causing the wheel to fall causing the bottom of the ball joint to land on the rim. thus cutting the rim all the way around it off and puncturing the tire. thus causing the vehicle to slide to a stop at 50 miles an hour with a skid mark. thus having to call for a tow truck to pick it up. luckily no one was hurt. the vehicle was on a off ramp of a freeway to a on ramp over pass of another freeway.
I made an appointment two weeks ago to have my vehicle repaired for two recalls at mick's chrysler jeep. i dropped my jeep off this morning for the appointment. i just got off the phone with the service department not even an hour later. they do not have the parts to repair my vehicle. i asked how that was possible since i made the appointment two weeks ago. the guy did not have an answer. so now i have to pick up vehicle, still needing repairs due to 2 recalls (lower ball joints and the airbag orc).
Well where do i start. since i have purchased this vehicle in may of 2016 i have replace multiple parts ,but they weren't part of any recalls. but now my concern reviewing recalls for this vehicle and trying to address these numerous defects . i'm almost fed up. my main cover is the j17 recall for the upper control arm ball joint of which a chrysler representative advideo my my vehicle was part of ,which i clueless on how as the recall doesn't specify other than 2002 to 2003 liberty vwhiles . now i show that they were replaced in the past and now they since are worn in the same description they were recalled in . and chrysler denies responsibility (?) .. also other concerns with the catylic converter causing a sulfur smell when the vehicle is going up hill aso well as towing . one more thing is numerous online forum about the engine ticking being normal and unfixable other then to replace the engine . now all this plus the multiple parts i have already replaced a vehicle less then 15 years on the market needed a in other words fully restoration ...
After an inspection it was found that my upper control arms & ball joints are no good from mostly corrosion .i have 73000 miles on this truck. doing re search i find a recall for this exact same problem. the recall states that this problem is registration specific to salt belt usage. again i qualify for that part as well.the recall is j 17 and in calling jeep there telling me about the vin but not about the salt belt state useage .the arms do not corrode in fla but they do in ny . the ball joint and arm need replacement this is clearly a manufacture defect of the part exposed to salt. calling jeep is worthless called nhsta same result
Front passenger side wheel is making a very loud noise everytime i turn the wheel,brought it to 3 different mechanic could not figure it out, my engine light was on because of the fuel tank as well as air bag sign.. called the chrysler dealer they gave me a 2 months waiting period. ..
Speedometer quit working, upon slowing down the vehicle stalled and i lost power steering and braking became difficult. i had to pull to the side of the road and restart the vehicle. i had to drive with my foot on the brake and throttle at the same time to prevent stalling. the problem was with the rear speed sensor on the rear differential. this is the 3rd time i have had this problem. having to drive the vehicle in the manor described has caused the gears to break in the rear differential, which i had to replace and has caused excessive break pad and brake rotor wear. this problem causes a very unsafe condition which should be addressed by the manufacturer.
My 2002 jeep liberty experienced a front control arm failure. now im told that it is not covered on a recall that covered this problem on a recall covering other 2002 models. i can not find anyone to give me an answer why? if this would of happened while driving on the highway this couldof caused loss of steering and could of caused a crash. my main question is, if 43489 vehicles were recalled for the same problem, why isn't my vehicle covered. *tr
Got a flat tire and noticed that my two front tires were wearing extremely unevenly (both tires looked fine on outside, really worn on inside). been noticing some slipping in the steering wheel for about a month, getting worse throughout the month. aaa came to fix the tire and said the ball joint looked bad and that they "see this all the time on these vehicles." i had already had f23 done on this car which was supposed to fix the lower ball joints but probably didn't and noticed there was a recall called j17 which covers the upper ball joints which for some reason didn't apply to my vehicle because it was built in may 2001 and the affected vehicles were built may-sept 2002. i suspect my vehicle should have been part of that recall, especially after what aaa said and what they said at the repair shop, that they see faulty ball joints on these all the time. why was my defective car not included? did jeep really make the cars worse after may 2002 or is it more likely mine had the same problem? this omission has led to an extremely hazardous condition and unreliable steering. ...
The front drive shaft and differential assembly locked up causing the car to shake violently and smoke from oil coming from the busted seal . luckily the driver was able to stop immediately on a busy interstate. this is very uncommon according to 2 dealers and 3 repair garages, obviously a defective part. there had been no leakage in the past 2 months or shaking/swaying when driving at any speed checked and there has been a back order on this part from dodge for the past 3-4 months so there seems to be a problem. we were lucky this defective part did not cause a terrible accident i called chrysler they said this has not been recalled, but reiterated this was very uncommon. *tr
I was attempting to slowly reverse out of a parking space when i heard a really loud noise and my vehicle jolt. i stopped and placed the vehicle on park, i got out of my vehicle and check the outside and under the vehicle and did not see anything out of the norm. however, when i again put the car on drive, the noise became louder and my vehicle jolted. i proceeded to very slowly park the car again and turn off. when the tow trucker driver arrived and looked at the vehicle, he said that the ball joint had somehow had separated or broken off from its connection. he said that in order to tow it, he would have to slowly move it onto his truck and in doing so the tire will come off all together which would cause damage to the front end of the vehicle. as he said, the jeep titled forward and cracked and broke the front end plastic tire cover. i proceeded to get the vehicle towed to my house, then researched recalls on jeeps and found out that my car had a recalls on it. i then got my vehicle towed ...
Tl* the contact owns a 2002 jeep liberty. the contact stated while driving approximately 50 mph, the power steering failed the vehicle was not taken to a independent mechanic. the vehicle has not been repaired. the manufacturer was notified of the failure. the approximate failure mileage was 97,850. updated 09/02/14*lj
Key gets stuck in the ignition system from time to time the keys are left in the ignition steering wheel gets locked unable to retrieve key. electrical stability control defect since buying it in 2003, numerous suspension problems since 2003, spend thousands of dollars fixing defects. *tr
2002 jeep liberty steering went out of my car. module knocked out because it kept climbing and dead battery. *mw the consumer experienced electrical problems, which caused the battery to drain, on several occasions. the repair shop, pulled out a fuse in the door panel. the consumer also stated, the vehicle stalled. *jb
We were traveling southbound on i75 at a speed of only approximately 15mph due to a car accident ahead of us. all of sudden my car dropped and i heard a scrap of metal against asphalt. i slowly pulled car over to center median and got my children to the center of the guardrails to keep them safe. upon expecting vehicle, i noticed that the wheel on the passenger front side of the vehicle was turned away from the car, the molding was detached and the metal that holds the wheel in place was sitting on the roadway. we had to wait for over 3 hours for a tow truck due to needing a tow truck that had a lift, not a flatbed. by the time the tow truck arrived, the dealership was closed and we had to be towed to a repair shop that could have the repairs completed for us by saturday afternoon. it turned out to be the ball joint nut fell off of the bolt that holds it in place. the entire ball joint needed to be replaced as well as lubricated. the repair person checked the other side and suggested we take to have inspected, ...
Tl* the contact owns a 2002 jeep liberty. the contact stated that while driving at 40 mph, the lower ball joints fractured and the vehicle came to a complete stop. the vehicle was towed to the contact's residence, where the lower ball joints were replaced by an independent mechanic. the vehicle was then taken to a dealer. the technician diagnosed that the steering knockers needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 95,000.