Tl* the contact owns a 2012 jeep grand cherokee. the contact stated that while approaching a stop sign, the brake pedal was depressed but failed to respond. the contact received notification of nhtsa campaign number: 14v154000 (service brakes , service brakes, hydraulic) in june of 2014. the contact stated that the part to do the repair was unavailable. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the approximate mileage was 25,000.
Driving the vehicle from the driveway doen the road to a stop sign. when applying the brakes noticed that the pedal went down to the floor and the brakes did not grab to stop the vehicle. holding the pedal to the floor heard a sound (like air releasing from a basketball) and the vehicle slowly began to slow down and roll to a stop. acrefully reached my destination which was a short distance. left vehicle in parking lot and went to work. came out approximately three hours later. air temperature had warmed up to above 32 degrees. drove vehicle again and brakes worked normally. called dealership the next day and they said since no abs light came on they really couldn't do anything. they suggested that maybe there was air in the brake line. well on feb.18th it happened again after the vehicle was outside in the cold and the wind chill was in the single digits. i called the dealership immediately and was told to bring it to them. i did and the service person when moving my vehicle to "around back" had the same occurance. brake pedal going all the way to the floor and vehicle rolling to a stop. well the mechanic didn't get to the vehicle until later in the day when the air temperature warmed up and he found that the brakes were functioning normally and he could not find any issue with the brake lines, brake master cyclinder, or abs. the dealer has kept the vehicle overnight but i am concerned they will find no issue. i do not want to drive the vehicle until i am assured that the brakes will function properly in all weather condions. *tr
Tl* the contact owns a 2012 jeep grand cherokee. the contact stated that while driving approximately 40 mph attempting to stop, the brakes failed. the engine stalled and restarted shortly after. the problem recurred approximately 3 times. the vehicle was taken to the dealer. the technician was unable to diagnose the failure. the manufacturer was not made aware of the issue. the approximate failure mileage was 11,000.
Tl* the contact owns a 2012 jeep grand cherokee. the contact stated that while driving approximately 70 mph, the brake pedal seized when depressed. the failure recurred sporadically over a one year span. the vehicle was taken to a dealer and diagnosed that the brake booster needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 500.
Tl* the contact owns a 2012 jeep grand cherokee. the contact stated that when depressing the brake pedal, the vehicle hesitated to respond. the failure recurred multiple times. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) however, the part needed for the recall repair was unavailable. the manufacturer was not notified of the failure. the approximate failure mileage was 6,000.
I bought my band new 2012 jeep grand cherokee overland 7 months ago - brand new from the chrysler jeep dealership and about a month after i bought it i started to notice the acceleration is not 100%, the windows stop rolling up or down for hours at a time at random time, the brakes sometimes don't work all the way, the engine jumps when switching gears and most recently my check engine light came on, the car would not accelerate and the rpms would not go past 1.5 even when flooring it & there were loud clicking noises with a loud fan. this time i was not able to drive to the dealership - i had to tow it in because it was not drivable. i have taken it to the dealer ship 3 times for them to check on these things & everytime i take it in they tell me they are "unable to recreate the problems" & cannot help me. i have called numerous times to complain & report issues and they either tell me they cannot help me, they put me on hold for an infinite amount of time, i go to voicemail, or no one is available. they called me today, after having it for 4 days, and told me the check engine light was for a "evap perg system" so they replaced a hose & updated my power control module as a precaution. when i asked them how this had anything to do with my engine problems he could not explain it. when i asked him why my engine has problems he could not explain it. no one there wants to help me - what i feel like they are doing is giving me excuse after excuse in the book, stalling me for as long as they can until my warranty runs out. i have dealt with 4 managers there - the 1st one stopped returning my phone calls, the 2nd one told me i am imagining things and i should stop complaining and be thankful that i have a new car, the 3rd one pond me off onto a 4th one & the 4th one told me to my face that i am a liar and i am making up stories so the situation looks worse then it actually is. *tr
Reported a braking problem to jeep dealership happened on 3 occasions on the parkway, fortunately i was able to control the braking by downshifting my jeep. went to the dealership immediately thinking my jeep needed brake pads...which i paid to replace anyway to be on the safe side. there was a brake recall from chrysler on 2012 jeeps gc & also reported the breaking problem to jeep headquarters on 2 different occasions. i was told i would receive a recall notice, my reports are on file. it's almost 2 months & i still have not received a recall notice from chrysler i don't understand what is taking chrysler so long to send out recall notices when a braking problem is at stake & has been reported to chrysler & the jeep dealership. i also checked with my dealership today ( apr 22nd) to see if chrysler perhaps has sent the recall to them via messaging ?????????? no luck chrysler has my vin # & report on file, however as of today i have not received a recall notice. does chrysler wait until someone has an accident before they send out the recall notices ?????????????? *tr
Tl* the contact owns a 2012 jeep grand cherokee. while driving at various speeds and also while the vehicle was parked, the brake pedal was difficult to depress. in addition, once the brake pedal was depressed, it failed to release. the failure recurred. the vehicle was taken to the dealer where it was diagnosed that the brake booster and the brake pedal needed to be replaced. the vehicle was not repaired. the vehicle was previously repaired under nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). the manufacturer was notified of the failure. the vin was unknown. the failure mileage was 2,000. updated 02/06/15*lj; updated 4/25/18*jb *tr
This jeep was replaced because the prior jeep was lemon law. the engine light appeared after about 3 weeks of purchase, the car was brand new. like the last jeep, it would stall causing loss of power brakes and power steering. the electrical system would also freeze (navigation and radio) constantly and would not fix itself unless the battery was unplugged. shave jeep in thousand oaks, ca upgraded the engine and navigation software, but problems resumed short after. shaver jeep then informed me that they would only look at the vehicle if the engine light was on. the engine light would go on and off so it was hard to time it right to bring it into the shop. because of this "rule," shaver jeep will not acknowledge that the car has been brought in for repair 7 times. as of today, the car stalled on a busy freeway and put the passengers in danger. constant engine code: crankshaft position sensor. *tr