Problems with 2011 Jeep Grand Cherokee POWER TRAIN

Tl* the contact owns a 2011 jeep grand cherokee. the contact received a recall notification in the mail for nhtsa campaign number: 19v813000 (electrical system). the contact had not spoken with a local dealer or the manufacturer regarding the recall. the contact stated that her nephew experienced a slight hesitation with the transmission after placing the vehicle into drive. there were no warning indicators illuminated. the vehicle was not diagnosed or repaired. the failure mileage was 119,000. vin tool confirms parts not available.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that after the vehicle was parked by his spouse, his spouse exited the vehicle and twelve minutes later the vehicle rolled away and crashed into the neighbors garage. there was minimal damage to the vehicle and the garage. there was no injuries sustained. the vehicle was not taken to be diagnosed nor repaired. a local dealer was not contacted. the manufacturer was contacted and informed of the failure, case number: 59742830. the approximate failure mileage was 63,862.

Crank won't start when finanly start put in gear dies out. this is done intermintly.. on the street

Tl* the contact owns a 2011 jeep grand cherokee. while driving 55 mph, the vehicle stalled and completely turned off; however, the lights remained illuminated. when the failure occurred, the vehicle was placed into park and restarted. the contact also mentioned that it took two attempts to start the vehicle. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. the manufacturer was not made aware of the failure. the failure mileage was 116,425.

Two issues with this vehicle. first, at 99,000 the camshaft began to fail due to excessive wear. the vehicle is now burning an excessive amount of oil and fuel. i am told that the engine needs to be replaced, but the dealership and chrysler refuse to repair/replace under warranty. second, the vehicle constantly stalls while driving. this happens 1-2 times per month, typically when breaking for a stop, or breaking to make a right hand turn. very dangerous. dealership was unable to identify the problem, but i see literally hundreds of complaints from people who have the same problem.

I have a 5.7 hemi in my jeep. the vehicle stalls when slowing down, and making a right hand turn off of a highway. this has happened 8 times in the 2 years that i have owned the car. it happened once when i was slowing down for a speed zone on a straight road. the vehicle gives no warning that it is going to shut down. our local jeep dealer did some diagnostics, but found nothing. from what i have read it seems to happen to the 5.7 engines. i don't like driving the car with anyone in it for fear of getting rear ended if it stalls, and people are behind me.

Tl* the contact owns a 2011 jeep grand cherokee. while driving various speeds, the vehicle stalled. when the vehicle was shifted into neutral and restarted, it resumed normal operation. the failure recurred several times. the vehicle was previously included in an unknown recall regarding the reprogramming of the power train control module. the vehicle was repaired per the manufacturer's recall; however, the failure recurred. additionally, while driving on several occasions, the service 4 wheel drive and traction control warning indicators illuminated. john sullivan chrysler dodge (950 harter pkwy, yuba city, ca 95993, 855-580-5113) was contacted by phone and stated that the parts were not available for nhtsa campaign number: 19v813000 (electrical system). the vehicle was not repaired. the manufacturer was contacted and provided case number: 71748777. the approximate failure mileage was 115,000.

Tl* the contact owns a 2011 jeep grand cherokee. while driving various speeds, the vehicle stalled and the steering seized. the contact placed the vehicle in neutral. when the vehicle was restarted, it operated normally. the vehicle was taken to elgin chrysler dodge jeep ram (1010 e chicago st, elgin, il 60120, (847) 697-0900), but the cause of the failure could not be determined. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 55,000.

Tl* the contact owns a 2011 jeep grand cherokee. while driving 65 mph, the vehicle lost power and decelerated to 40 mph. the contact had to continually pump the brakes to get the vehicle to stop. the vehicle was taken to courtesy dodge jeep ram (1890 dogwood dr se, conyers, ga 30013, 678-210-2489) to be diagnosed, but the failure could not be duplicated. the manufacturer was notified of the failure and did not assist. the failure mileage was 171,000.

Transmission cooler is leaking. no warning, just fluid on the ground - several complaints from other owners online. oil pressure sensor not working. - no warning, several complaints from other owners on line.

Tl* the contact owns a 2011 jeep grand cherokee. while driving various speeds, the vehicle stalled without warning. the failure recurred several times. the vehicle was taken to david dodge chrysler jeep (610-358-5300, located at 1801 wilmington pike, glen mills, pa 19342) to be diagnosed, but the technician was unable to duplicate the failure. the manufacturer was made aware of the failure and referred the contact back to the same dealer. the vehicle was not repaired. the failure mileage was approximately 85,000. the vin was unknown.

Tl* the contact owns a 2011 jeep grand cherokee. while driving at unknown speeds, the contact heard an abnormal ticking noise. additionally, the contact stated that the vehicle was stuck in the front wheel drive position. there were no warning indicators illuminated. the vehicle was taken to an independent mechanic who stated that the transfer case needed to be replaced. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was 60,000.

Three instances where two stationary and one in motion full acceleration with out touching the gas pedal. the dealer told me that there was a transmission fluid leak. caused my transmission oil to burn which lead to a faulty transmission. pcim was flashed and caused transmission to decelerate at 40mph loosing all function.

The transmission cooler leaks and no way of checking transmission fluid level could cause transmission to fail unexpectedly

I had my 3 very young grandchildren with me and was heading to town in july of this year. i went to turn from a rural road , making a left, onto a main road. the engine still running, the jeep just stopped in the middle of the intersection. thank god it was not a busy time of day . i was told there was only 1 owner when i bought it, and i kept the oil changed every 5000 miles, was always told sealed transmission. towed to home then 2 weeks later towed to dan hemm gmc jeep where it still sits because they want 4800 for a new transmission, and i am on disability and dont have it.

When i start my jeep it turns over then immediately stalls out . this happens every single time i start my jeep. that is several times a day . i believe it is the tipm. has been going on for months i called up the jeep dealership and they said there was no recall on it.

Internal transmission failure/replaced radiator/replaced rectifier in alternator

Car doesn't start. it was jump started and still did not turn over. the radio, lights air doors all still work but the engine won't turn over. i saw there was a recall for this issue and the dealership stated that the issue was repaired back in 2014. why am i still having this problem?

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the battery warning indicator illuminated. the vehicle was taken to an independent mechanic who replaced the battery, the alternator assembly, and the pcm. the alternator assembly was extremely warm internally, which affected the pcm. the vehicle had to be turned off during the repair to further diagnose the pcm internal voltage shortage. the dealer (fred beans chrysler dodge jeep ram, 858 n easton rd, doylestown, pa 18902, (215) 348-7500) was aware that there were two recalls for nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic). a repair appointment was scheduled for may 10, 2018. the manufacturer was notified of the failures and informed the contact that the vehicle year was not included in nhtsa campaign number: 17v435000 (electrical system). the approximate failure mileage was 83,000. parts distribution disconnect for nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic).

Tl* the contact owned a 2011 jeep grand cherokee. after backing into the driveway and attempting to place the vehicle in park, the vehicle accelerated in reverse without warning. as a result, the person behind the vehicle was struck and pinned underneath the tires. the victim was fatally injured. the vehicle accelerated all the way through the garage and traveled up a three foot high concrete wall behind the garage where it finally came to a stop. there were no warning indicators illuminated prior to the failure. a police report was filed. the vehicle was towed to one ten towing and then towed to an independent mechanic. the vehicle was declared a total loss. the dealer and manufacturer were not notified. the vin was unknown. the failure mileage was 130,000.

Tl* the contact owns a 2011 jeep grand cherokee. while driving approximately 40 mph, the air suspension and power train control module warning indicators illuminated. in addition, the windshield wipers operated independently and the vehicle stalled. the vehicle was not able to restart and was towed to an independent mechanic. the mechanic diagnosed that the alternator failed and damaged the power control module. also, the battery needed to be replaced. the vehicle was repaired. the dealer was not contacted. the manufacturer was notified of the failure. the approximate failure mileage was 77,000.

Tl* the contact owns a 2011 jeep grand cherokee. while driving approximately 60 mph, the vehicle stalled and shut off without warning. the vehicle was placed in neutral and restarted. the dealer and manufacturer were not contacted. the failure was not diagnosed. the contact received notification of nhtsa campaign number: 17v572000 (service brakes, service brakes, hydraulic). the failure mileage was approximately 120,000. parts distribution disconnect. *bf *as updated 8/20/18*jb

Takata recall i just purchased my jeep back in june and can view the service history. this complaint in particular has to do with extended crank. my jeep takes awhile to start. i see that there was a fuel pump relay recall. i see in my service history that my jeep had this part replaced: 02/02/2015 78,423 mi at jt's chrysler jeep dodge fiat. again, according to the symptom/conditions, i am still experiencing the same issue, and would like this fixed as soon as possible because of safety concerns. i am experiencing or have a symptom/condition of a clunk and/or bump felt through the steering wheel under moderate braking or driving over rough roads (19-003-14) part to fix known issue is (ar) 05057539ad shaft, steering column intermediate. i would like this fixed as soon as possible because of safety concerns. i am experiencing a symptom/condition of a powertrain issue. when accelerating, i feel the transmission slipping and the engine makes very noisy and abrupt vibrations. all lubricant is new. i would like this fixed as soon as possible because of safety concerns. my window washing feature does not spew fluid onto front windows, however, will spew liquid on rear window. i would like this fixed as soon as possible because of safety concerns.

Tl* the contact owns a 2011 jeep grand cherokee. while driving at an unknown speed, the check transmission warning indicator illuminated. the vehicle was taken to the dealer (stateline chrysler jeep dodge ram, 800 gold hill rd, fort mill, sc 29708) where it was diagnosed that the air conditioner condenser failed. the vehicle was then taken to an independent mechanic for repairs. the manufacturer was not notified of the failure. the failure mileage was 70,000. the vin was not available.

The combination ac condensor/transmittion oil cooler is leaking transmittion fluid. it will have to be replaced to resolve the issue. i started noticing oil on the skid plate under the front end.

When driving between 50-65 mph the vehicle shutters like something is going in and out of gear. there is also a loud clunk when starting from a dead stop, about the time the vehicle shifts into 2nd gear, about 4 seconds after take off.

My 2011 jeep grand cherokee is leaking from what appears to be coming from the trans cooler part just above the a/c condenser. this seems to be an extremely common issue with the 2011-2013 models.

Tl* the contact owns a 2011 jeep grand cherokee. on several occasions, while driving various speeds, the vehicle stalled without warning. on another occasion, all of the doors locked and unlocked inadvertently. also, while driving, the gear shifter automatically shifted into first gear. there were no warning indicators illuminated. the vehicle was taken to olathe dodge chrysler jeep ram (located at 15500 w 117th st, olathe, ks 66062 (888) 864-4741) where it was diagnosed, but no diagnostic failure codes were found and the failure could not be replicated. the vehicle was not repaired. the contact referenced nhtsa campaign number: 14v530000 (electrical system). the manufacturer was notified of the failure and the contact was provided case number: 32155774. the approximate failure mileage was 87,000.

The transmission/ac coolant condenser is leaking. big problem for your transmission and ac unit.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that while driving at 60 mph, the vehicle shifted into fourth gear independently and stalled after an inclined hill with check engine warning light illuminated. the vehicle was unable to restart. the vehicle was towed to a dealer where it was diagnosed that the transmission control module failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and stated a case has been assigned however it was not guaranteed due to the vehicle was out of the 36 month warranty. the approximate failure mileage was 90,000.

Transfer case main shaft failed, causing a total lock up of the vehicle. it had to be towed to dealer and took 3 weeks to repair.

Tl* the contact owns a 2011 jeep grand cherokee. while driving various speeds the vehicle suddenly shut off. the failure mainly occurred while driving in cold weather and while making a turn in either direction. the vehicle was taken to the local dealer (rainbow jeep, 301 river highlands blvd, covington, la) on several occasions and the driveshaft, oil pan, purge solenoid, exhaust manifold gasket and bolts, and the fuel pump were replaced; however, the failure continued. the manufacturer was notified of the failure, but no solution was offered. the failure mileage was 60,000.

2011 jeep grand cherokee overland summit. consumer writes in regards to sudden vehicle acceleration. *ld the consumer stated the vehicle suddenly accelerated into the rear of a truck, flipped multiple times, and rolled approximately 30 feet down an embankment. the airbags did not deploy. the seat belt failed to lock causing the consumer to suffer a broken eye socket. the passenger was killed. the vehicle was totaled. *js

Transmission cooler ac condenser combination unit leaking at welds. a lot of these owners complaining of these faulty coolers around the internet - forums, you tube, etc. very expensive repair needed due to having to empty and recharge the freon system, as well as refill transmission fluid which can only be done by a professional at a properly equipped service shop. transmission fluid has no owner dip stick for level check. noticed fluid leak on floor/ground that could cause a slip or fall.

My drive shaft is coming apart, i understand this is one of over 100 recently having this same problem. the jeep is unsafe to drive (vibration and knocking sounds) and the delivery time on the replacement is 3 months. jeep are suggesting the vehicle is safe to drive while waiting for the part and therefore not providing temporary transportation until the new part comes in. *js

Tl* the contact owns a 2011 jeep grand cherokee. while the gear shifter was in the park position, the vehicle rolled away in reverse and crashed into the rear of another vehicle. the air bags failed to deploy. there were no injuries and a police report was not filed. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 114,000.

Tl* the contact owns a 2011 jeep grand cherokee. while driving between 55 and 60 mph, the transmission independently shifted into fourth gear. the contact stated that the transmission remained in fourth gear until the vehicle was cycled off and on. the vehicle was not taken to be diagnosed or repaired. the contact stated that the failure recurred three times. the manufacturer was notified of the failure. the approximate failure mileage was 82,000.

Tl* the contact owns a 2011 jeep grand cherokee. while driving various speeds, the vehicle lost power. the dealer was unable to diagnose the cause of the failure. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 72,000.

This jeep has the electronic shifter. i very rarely drive it as it is my wifes car. i pulled into a parking space today in a pouring rain. i pushed the shifter all the way forward into park, hit the engine shut off button, grabbed the key fob, and stepped out the door. to my horror i discovered that the car was still running in reverse. i had to run several steps and dive into the car and push the brake pedal down with my left hand and shift it into park with my right hand. the parking lot was full of people including many children. had i not gotten lucky and stooped the vehicle, their could have been a tragedy. i know from the news that there is a recall being considered on this deadly shifter. it can't come soon enough. i beg you to pressure chrysler to address this extremely dangerous situation before people are killed. this car is not safe to drive, especially by someone not used to it. please get back to me with a response. thanks, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2011 jeep grand cherokee. while driving at various speeds, the abs, check engine, four wheel drive, anti-skid, and air ride warning lights illuminated. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the pcm module needed to be replaced. the failure recurred several times. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 48,000.

Transmission cooler, a/c condenser combo unit began leaking transmission fluid around 50,000 miles. there is no dip stick to know how much fluid is in the transmission so it is dangerous. the trans could be low on fluid and possibly fail while driving causing an accident. upon searching the internet i found other 2011-2012 jeep grand cherokees with the same leak, on the same part, at the same location on the part, around the same miles. chrysler believes this is normal to have the part fail even though it is failing before the transmission or a/c even require servicing. i disagree because my other vehicle has 297,000 miles and has the same condenser from when the vehicle was purchased. i paid to have the part replaced and contacted chrysler for reimbursement and to open an investigation. chrysler said there is no recall and if a recall happens in the future they will notify us. we strongly believe this leak should be investigated as a manufacture defect and public safety issue.

Tl* the contact owns a 2011 jeep grand cherokee. while driving approximately 30 mph, the vehicle stalled. the vehicle would not exceed 30 mph with the accelerator pedal all the way to the floorboard. the warning lights were illuminated on the instrument panel. the contact was able to drive the vehicle to the dealer to be diagnosed. the vehicle was not repaired and the manufacturer was notified. the vin was unavailable. the failure mileage was approximately 60,000.

Tl* the contact owns a 2011 jeep grand cherokee. while driving 10 mph, the four wheel drive failed and caused the vehicle to slide down a hill and crash into a ditch. the service four wheel drive warning light illuminated. there were no injuries and a police report was not filed. the vehicle was taken to the dealer who stated that no repairs were needed. the manufacturer was made aware of the failure. the failure mileage was 49,000.

Date above is most recent occurrence message: 2011 jeep grand cherokee - about 26000 miles now; since purchase new well below 5000 miles, and occurring 1-3x/month, usually shortly after starting out, the automatic transmission does not transition through the sequence and stays in low. 4-5 x in the last 4-5 months. most recently on 10/26/14,upon entering i95 from a side street in baltimore into heavy traffic, the transmission stayed in low - in that traffic had to pull over with very little room - shift into neutral and start out again - very unsafe. every time i take it to the dealer they tell me it "meets specs". well the specs must be wrong - eventually this will cause an accident!!!! also, there are times of unpredictable acceleration - again, usually within 10-15 min of being underway. *tr

My 2011 jeep grand cherokee overland 5.7l has not starting multiple times. other symptoms include intermittent rough idle after starting, sputtering/missing when accelerating and uphill, and intermittent failing to shift at high rpm. dealer proposing to install starter/fuel module relay which chrysler has made due to "amount of people with this problem" but quoting me $410 for the repair. no definitive diagnosis that this will fix all the symptoms. advised by dealer to not drive vehicle until problem is fixed as the truck can stall or turn off at any time resulting in a serious safety risk. this is a very dangerous problem!!! *tr

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the vehicle failed to start on the first attempt. the contact mentioned that after several attempts the vehicle was able to restart. in addition, the contact stated that all the warning lights on the instrument panel illuminated and the vehicle stalled. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 57,000.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated while driving approximately 10 mph, the vehicle stalled without warning. the vehicle restarted after the first attempt but the failure recurred multiple times. the vehicle was taken to a dealer for diagnostic testing. the technician diagnosed that the tipm module needed to be replaced. the vehicle was not repaired. the vin was unavailable. the manufacturer was not notified of the failure. the approximate failure mileage was 78,000.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that while pulling out of the driveway, the vehicle hesitated and stalled without warning. the vehicle was able to be restarted. the failure recurred several times. the vehicle was towed to the dealer. the technician diagnosed that the fuel pump relay had failed. however, the part to do the repair was unavailable. the manufacturer was not notified of the failure. the approximate failure mileage was 41,000.

While driving up the freeway ramp and accelerating past 50 mph the entire vehicle started to shake. had to immediately get off the freeway, stop the vehicle and have it inspected by our local mechanic. it was a frightening incident for my wife and kids. *tr

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the entire drive train needed to be replaced. the contact also stated that the gear was in drive position, but began to reverse while the gear was still in the drive position. the vehicle was constantly stuck in eco mode. the vehicle was taken to a dealer where it was diagnosed and repaired several times. the failure was persistent. the manufacturer was notified of the failure. the failure mileage was approximately 60,000.