The plastic trim panels on the two passenger doors began to crack mainly around the door handle but in other places also. they cracked so badly that the door handle had nothing to hold on to and just fell off. the passengers can not get out of the car from the inside. this is a major safety concern. i did contact jeep several times but they are claiming this is not a defect. perhaps one handle falling off is not a defect but when it happens on multiple handles in the same car ant to multiple owners, it sure seems like a defect to me. based on information on the internet, this problem is far reaching with the door trim panels on jeeps. updated 04/12/2017*js
Tl* the contact owns a 2005 jeep grand cherokee. the contact stated that the interior rear and driver side door handles fractured and separated from the door panels. the rear doors had to be opened with the exterior door handles. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 78,000. updated 8/10/15*cn
The power locks are shaped in a way that if you have your arm resting on it, it will pull your arm skin in and leave a welt and a bruise. i was resting my arm and it automatically locked, pinching my arm so hard that i had a welt and bruise....this also has happened to my husband. *tr
About three weeks ago my 7 year old granddaughter tried to get out of the jeep and door handle was plastic was cracked and just hanging. this past week end when we had the grandchildren again my husband mentioned the door handle was broken and could not exit the vehicle from that door. we decided to look at all the door handles are all cracked and broken. i decided to research online and this problem has been going on and neglected for years. if an emergency occurred we would be trapped in the vehicle. this is a safety hazard. i was very upset. we purchased this vehicle less than a year ago and was in excellent condition because had one owner. why was this not recalled, the plastic is too thin to support the handle!! *js
Tl* the contact owns a 2005 jeep grand cherokee. the contact stated that the front passenger, rear driver and rear passenger side interior door handles were cracked and the doors could not be opened from the inside. the vehicle was not taken to a dealer. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 100,000.
The child safety lock on the drivers side rear door keeps moving to unlocked, making this a safety issue because a child could open the door from the inside while the car is in motion. *tr
Tl* the contact owns a 2005 jeep grand cherokee. the contact stated that the front driver, front passenger, and rear passenger side door handles fractured. the vehicle was taken to a dealer for diagnostic testing, but was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 28,000. updated 10/30/14*lj the consumer stated 3 out of 4 door locks were broken and cannot be opened from the inside. updated 04/27/2015 *js
2005 jeep grand cherokee. consumer states all four interior door opening handles are failing or have failed *tgw the consumer stated no one would be able to exit the vehicle, in case of an emergency. the consumer was informed it would cost nearly $2,000 to replace the door panels. *jb
The plastic doors, which encloses the door handles for the passengers, have cracked and broken off, rendering the door handles inoperable, this inhibit the exit of occupants from the vehicle. the only options for existing the vehicle is to roll the window down or have someone outside of the vehicle open the door. *tt
Latches/locks/linkages - the pop down did not show this category so i used other the door latches will not work due to failing inner plastic housing. all four doors are in some condition of cracking and failure. one latch will not work at all, thus the door cannot be opened from the inside of vehicle. it is a serious safety issue. there are many complaints on this issue that have been filed. chrysler should immediately recall the vehicles and properly repair them. *kb
Tl* the contact owns a 2005 jeep grand cherokee. the contact stated that the vehicle was parked when a passenger attempted to exit from the front passenger seat, the door handle detached from the vehicle. the failure also occurred on both driver's side doors. the vehicle was taken to an independent repair shop and they were unable to diagnose the failure. the vehicle was not repaired, but the contact was informed that the door panels would have to be replaced. the manufacturer was made aware of the failure. the failure mileage was 39,800.
Interior door latch on rear drivers side door completely broke off and drivers side front door latch beginning to crack around plastic and incur same problem. this is a huge safety issue in case of accident or fire one would be trapped inside vehicle unable to exit presumably dying from injuries. this is an obvious on going problem with the jeep cherokee and i feel chrysler needs to own responsibility for this and incur the expense of all repairs. *tr
2005 jeep grand cherokee limited - car is in good condition except for 3 of the 4 doors have handles casings that are cracked and the door handle is hanging off. the car is well maintained and garage kept. this started happening in the last year and has spread rapidly. all 3 doors have done it the same place and it has started with a crack and then grown into the pieces falling off and leaving the inner workings of the door fully exposed. this a grave safety issue and a recall needs to be issued. *kb
Door panels are broken such that door cannot be opened from inside. *tr
I have an 2005 jeep grand cherokee limited and all 4 interior door handles started with hairline cracks that have advanced into major cracks and pieces of the plastic missing where the interior door handle is located. recently, 2 days ago- the back passenger handle completely came off and now is inoperable. there is no way to exit the vehicle from the inside of that affected door. i am certain that all my door handles will eventually follow suit and i will have no operable doors in the vehicle. this is a safety issue and should be addressed as such. this is not cosmetic. all 4 interior door handle panels need to be replaced. the door handles are not secure and will continue to crumble until they are not usable anymore. since this is a known issue- when is jeep going to start replacing their broken manufactured parts? *tr
2005 jeep grand cherokee interior door handle broke. *tt
Normal door use, door handles cracking then breaking. worried about safety. unable to exit door in an emergency. would have to be let out. nothing done to repair. three out of the four are broken. jeep will not recall or repair. only way to exit vehicle is to be let out from exterior. *tr
The door panels on our 2005 jeep grand cherokee cracked around the door handles. the door handle broke and the rear door will not open, trapping the passengers in the rear seat. *tr
Broken door latches. safety issue. *tr
Door panel just behind front door latches cracks and obstructs latch movement, thereby impeding door operation. even after plastic fully cracks, latch sometimes "catches" on pieces. could be hazardous if immediate exit of vehicle was necessary. *tr
Door handles broke and you cannot get out of the car not only did one handle break on the passenger side but the two back doors also broke on the car in the same week. *tt
All four interior door handle panels/attach points have craked and crummbled. rear door handles are totaly off and inoperateble. front are very loose and falling off. unable to exit the vehicle from the inside and must use exterior door handles to open the doors. *tt
2005 jeep grand cherokee interior door handle trim completely shatters for no apparent reason. door handles are inoperative from inside the vehicle. every door handle has this same issue. chrysler-jeep officially denies any culpability, but will give a discount off of the $2,500 repair bill, so consumers must pay $1,000 for the manufacturing defect. even extended warranties will not cover the issue. i hope to god no one ever desperately needs to get out of one of these death traps in an emergency. *tr
My 2005 jeep grand cherokee rear drivers side latch handle broke while trying to exit the vehicle. after further inspection, 2 more latches are experiencing stress fractures in plastic molding. *tr
I have a grand cherokee 2005, i purchase used less then 5 months ago. the passenger door open handle frame started to brake up to a point that broke the frame. went to the dealer where i purchase the told me that i need to replace the entire door panel which cost me over 600 dollars. the vehicle has less then 60 thousand miles ... but since pass the 6 years it is not cover under the warranty. i am afraid to buy another door panel pay 600 dollars and break again. i would like to jeep to step up and help customers that like jeep cars and have problems like this ... after looking online i notice that i am not the only one. please help! *tr
Tl* the contact owns a 2005 jeep grand cherokee. the contact was unable to exit the vehicle from the front driver side because the door handle was fractured. in order for the contact to exit the vehicle, the contact had to roll down the front driver side window and open the door by using the exterior door handle. the vehicle was not taken to have the failure diagnosed or repaired and the manufacturer was made aware of the failure, but offered no assistance. the failure and current mileages were unknown.
I own a 2005 jeep grand cherokee and all my interior door handles are breaking,i have three small children and i am concerned they would not be able to get out of the vehicle if anything were to happen. *tr
My vehicle has 40,000 miles, immaculate condition except for the door handles and their structures around them. the drivers door is barley excitable. sometimes i have to roll the window down to get out.(how embarrassing, to be a top of the line, showroom quality; still ; vehicle). we bought it new in november 2004. have been so happy with it until 2 months ago. the passenger and rear passenger handles are cracked as well. please help me, i'm just sick about it. *tr
Door handles falling off due to a suppliers defective plastic resin mix. in case of a fire or crash a passenger or driver might not be able to get out of the vehicle and die from this defect. this is a 2005 jeep grand cherokee limited. *tr
2005 jeep grand cherokee limited (5.7l): interior plastic holding door handles has been cracked for quite some time and now they are broken. i am the sole owner of the vehicle (i'm single, no kids) and my rear door handles have rarely ever been used, yet they are completely broken now. apparently this is a very common trend among these 2005-2008 jeep models and this is a serious safety issue as rear passengers are unable to exit the vehicle from the inside. the steps to repair a simple door handle and crack requires the entire panel to be replaced, at $400+ each. these dealer replacement parts are on national back-order due to the extreme amount of cases with this. *tr
I own a 2005 jeep grand cherokee and my door handles are breaking off on the inside. i do not have children so they are not abused in any way. the material is a cheap plastic and the handles are barely hanging on both front driver and passenger doors. this is a safety hazard that needs to be addressed. i have also seen several other complaints on youtube from other jeep owners with same situation. i also work for aaa roadside and have seen several instances where they have to be towed for electrical fires. this makes me very nervous and this matter needs to be addressed. there are also videos on youtube with jeep fires as well to back it up. any kind of recall would be greatly appreciated as these two scenarios are a serious and life threatning combination. thanks *tr
1. normal use of interior driver side door latch. 2. casing around interior door latch handle broken 3. entire door panel must be replaced. door panel for this model on backorder. existing broken part is available. *tr
I currently own a 2005 jeep grand cherokee and approximately september of last year i observed the front passenger interior door housing to be cracked and loose. i was bewildered how this happened. in april of this year my seven year old daughter was in the rear seat behind the driver seat. i stopped the vehicle and exited. i was waiting for my daughter to come out and she began to bang on the glass in a panic. i opened the door from the outside and she was crying and told me she couldn't get out that the interior handle was broken. i looked at the handle and discovered the housing to be completely broken apart like the front passenger one, but the rear handle was just dangling and is inoperable. it was at this time i began to research this issue to see if it is a problem with other jeep owners. sure enough it is a problem with hundreds of jeep owners, and my research should that there are 65 complaints filed under latches/locks/linkages; 29 complaints under structure: body: door; and 10 complaints under latches /locks/linkages:door:latch, not counting other site complaints when you conduct a google search. i went to a local jeep dealer who informed me that my warranty is up and they do not have any knowledge of any recalls. i am concerned as if two handles are broke, it is a matter of time the other two will also break. i also find this to be a serious!!!, safety issue as if there is an emergency, how will a child exit my rear seat if they are sitting behind the driver and if the handle breaks on the otherside there is no getting out from within the vehicle. this of course can result in the death of a passenger. i hope your agency can assist me with this problem in getting these handles replaced before the unthinkable happens. thank you in advance. *tr
3 out of 4 door handles have developed cracks on the plastic door panel in my 2005 jeep grand cherokee. one of the doors is no longer operational without rolling down the window and pulling the outside door handle. this is clearly a design defect from faulty plastic attachments. if there was an accident the passenger may not be able to quickly exit the vehicle, especially if the electric windows no longer functioned. chrysler needs to fix this. *tr
2006, 2007, 2008, hyundai sonatas. sunvisor fails to remain in position or plastic arm cover breaks causing the sunvisor to not stay in the upward position. this is a safety issue. while on a trip the sunvisor failed to remain upright impairing road vision. there have been three tsb bulletins regarding the sonata sunvisors. the problem persists and the internet is loaded with customer complaints regarding recent failures of the sunvisor to remain in position. *tr
Driver's door latch is loose because of the plastic part is broke off, and it can come off anytime. other two doors have cracks around the latches, starting to have the same problem. there is not thing can be done except replace the parts which is very expensive. this is the defective issue with the plastic that surrounded the door latches. it is a safety issue. *tr
I have a 2005 jeep grand cherokee and the inside door panels are a hard plastic one piece door panel. the plastic that is behind the door handles is broken and cracked and i am very much concerned about the safety of being able to exit the vehicle in an emergency or even during normal circumstances. i have been told that jeep refused to do a recall and the replacements are very expensive. my vehicle only has 61,000 miles and again this is something that is wide spread in this model with other owners and a recall should be done. *tr
Over the past 2 years all 4 of my interior door handles are broken on my 2005 jeep grand cherokee. i only have passengers in my vehicle one day a week at the most. this is not a warranty issue, but a supplier's defective plastic resin mix. the entire door panel must be replaced not just the handle. *tr
I have 2005 jeep grand cherokee. the problem is that 3 of the 4 inside door handles are broken. the plastic that holds the handle in place is very thin cheep plastic that cracks and breaks there are holes is some of them and on the driver door the latch is completely broken. this can very easily become a life threating issue if there was a fire and some one could not get out of the car. if you look on line you can find that is a very common problem with the 05 models. this is a youtube link that will show you a in detail the problem that i am talking about(http://www.youtube.com/watch?v=qsfrz7cibky&feature=related) if you need to contact me to verify anything or have any questions. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
I own two 2005 jeep grand cherroke limited, the interior door panels where the door handles attached are falling apart. the platsic which the handle attaches to is cracked and caused the door handle to be none usable. *tr
I have a 2005 jeep grand cherokee limited. i just hit 50,000 miles, and it is sporadic at best that i have passengers in the rear. i have kept my vehicle in immaculate condition. however, both of my rear door handles are completely broken. i have to open the doors from the outside. my front two door handles are cracked with pieces missing but still operational for the moment, but i'm sure it's only a matter of time. if i were in an accident and rendered unconscious my rear passengers have no way of exiting the vehicle in case of fire or other event would require a quick exit. this is absolutely a safety hazard due to a manufacturer defect. *tr
The interior door handles of my 2005 jeep grand cherokee are breaking, rendering them inoperable. i have attached a video link detailing the problem. http://www.youtube.com/watch?v=qsfrz7cibky i have contacted the dealer where i purchased the vehicle. since my vehicle is out of warranty, it will cost me $700.00 per door. i did not cause the damage. the problem stems from weak plastics. i contacted the corporate office to express my concern and inquire if a recall has been issued. the representative i spoke with stated they had not heard of this problem and there is no planned recall. this is a real problem and should be address! i have spoke with numerous owners and repair shops, they have seen this problem with the 2005 jeep grand cherokee. what if i was in a life treating situation and needed to get out of my vehicle? however i can not because my handle is broken. i don't have children, but what if they are in a similar situation and can't get out? it really concerns me that a tragedy must happen before chrysler will fix the problem. i do hope someone will investigate this and force a recall. [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
2005 jeep grand cherokee - all 4 plastic door handles have broken off - plastic falling apart and into inside of door - the only way to get out is to open from the outside. very dangerous if you are unable to get out of vehicle - i have tried to gorilla glue them back together and they just keep crumbling. *tr
The interior door handles have broken off or are about to break off in my 2005 jeep grand cherokee limited hemi. there is a common manufacturers material defect, as the door handle "pocket" is made out a brittle plastic that shatters under normal use. this is dangerous because in an emergency, one would not be able to exit the vehicle because the interior door handle does not work. you have to open the power window and open the door from the outside, obviously this is unacceptable and needs to be addressed by chrysler/jeep. *tr
The door panels on my 2005 jeep grand cherokee limited are breaking, and beginning to fall apart. i'm afraid if myself and family was hit in the door in an accident, pieces from the door could hurt one of us. i have talked with chryler about this problem, but they turned us down. said they would need to have more info from more people. chrysler just doesnt want to stand behind there product. i have a case #[xxx] case manager is named [xxx] xt 66071. i hope you can help with this problem. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).*tr
Jeep 2005 grand cherokee interior door handles broken and cracked. three of the four door handles are broken in our jeep due to weak design or manufacturing defect. *tr
17jan11 -- door handle faulty -- i own a 2005 jeep grand cherokee that two have cracked at the door handle. if they continue to fall apart the vehicle occupant will be trapped within the vehicle. i have contacted chrysler and they are not willing to fix or help with the $1,400.00 bill for just the two door panels. if the battery were to die you would be trapped in the vehicle, or if you were forced off of the road and ended up in a lake you could not get out. my friend has explained this to chrysler and they do not feel that it is a concern that they have to worry about. i explained that i would send pictures of the vehicle to show it is in excellent condition, and garage kept (no damage to the vehicle), adult driven. why did the other two panels crack, they have no answer. *tr
Interior door handles have broken. rear passengers cannot exit vehicle. soon the driver side door will completely fail. *tr
My 2005 grand jeep cherokee limited has defective door panels. 3 door panels have holes around the handle, 1 is completely broken and is will not open the door. the 4th door panel is cracking. soon all four doors will not be abled to be opened from the inside, causing a safety issue.this car is in mint condition with only 26,000 miles on it. this is a defect, not wear and tear!! *tr
Plastic panels that hold the door handles are cracking and breaking, causing the door handles not to work. after the door panels break we cannot open the doors from inside the car. at this point we have one door completely inoperable, one with plastic broken and missing, and two where the cracking has started. *tr