Problems with 2005 Jeep Grand Cherokee ELECTRICAL SYSTEM

I received a recall notice for a faulty ignition switch from chrysler (p41/nhtsa 14v-438) on 09/11/14. to date (02/25/15) chrysler's web sight states that the parts continue to be unavailable. the chrysler notice states that if the defect is not remedied within a reasonable time to contact the nhtsa via this web sight http://www.safercare.gov. i am doing my due diligence and contacting the nhtsa to report this recall is not being completed within a reasonable time period. it has been 5 month since i was notified and the part(s) required to comply with this recall are not available according to chrysler's web page, i consider this time period to be non-compliant "reasonable time" for a safety recall issued by the nhtsa. can you please process this complaint, thank you very much. *tr updated 4/28/16 *js

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure. updated 01/27/2017*lj the consumer stated the vehicle was repaired on 12/1/15.*jb

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure.

Tl* the contact owns a 2005 jeep grand cherokee. the contact received a recall letter for nhtsa campaign number: 14v438000 (electrical system); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the vin was unavailable. the contact had not experienced a failure. updated 09/03/15*lj updated 09/10/15*jb

Tl* the contact owns a 2005 jeep grand cherokee. the contact received a notification of nhtsa campaign number: 14v438000 (electrical system); however, the part needed to perform the repair was unavailable. the manufacturer was notified. the contact had not experienced a failure. updated 04/07/15*lj the consumer stated as of 03/17/15 the part was still unavailable and the vehicle had not been repaired. updated 6/29/2015 *js

Tl*the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made of the delay. the contact had not experienced a failure.

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure.

Tl* the contact owns a 2005 jeep grand cherokee. while driving at 45 mph, the vehicle stalled without warning. the failure recurred several times. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) and stated that the parts needed for the recall repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the repair. the manufacturer was made aware of the failure. the approximate failure mileage was 210,000.

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. updated 4/6/15*cn the consumer stated it is a daily issue, trying to get the vehicle to start. the ignition switch is visibly loose. occasionally, the air bag light illuminates. updated 04/09/15*jb

Headlights began to flicker on and off- unable to see pedestrian - did not hit pedestrian but almost did-have contacted chrysler and milton ruben where i purchased car- they say they have no parts to fix it even though i received a recall notice september 2015 that said i would receive another notice- i have not received anything else-it is dangerous driving especially at night and when it is raining- is there anything i can do to get this safety recall fixed? thank you *tr

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. ...updated 02/08/16 *bf dealer told consumer parts were shipped out but still response. updated 04/19/18*jb *cn

Tl* the contact owns a 2005 jeep grand cherokee. the contact stated that the vehicle stalled several times. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) and stated that the parts were not available for several months. the dealer did not provide a specific date for when the parts would become available. the manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. the approximate failure mileage was not available.

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. the contact was not experiencing a failure.

Tl* the contact owns a 2005 jeep grand cherokee. the contact stated that the instrument panel gauges and sensors flickered. also, the front headlights and the rear brake lights were malfunctioning. the contact mentioned that the failure progressed while waiting on the part to repair the vehicle. the contact was included in nhtsa campaign number: 14v438000 (electrical system) and was unable to determine when the recall repair would be scheduled. the vehicle was not repaired. the approximate failure mileage was 80,000.

Tl* the contact owns a 2005 jeep grand cherokee. the contact stated that nhtsa campaign number: 14v438000 (electrical system) exceeded a reasonable amount of time. the contact stated that the dealer was contacted on numerous occasion, who informed her that the remedy was not available for the recall. the manufacturer was not made aware of the delay. the vehicle was not repaired. the contact had not experienced a failure.

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

2005 jeep grand cherokee. consumer writes in regards to ignition switch recall issues. *smd the consumer stated it has been over a year since being notified of the recall and no further notification or action has been taken by chrysler. *jb

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact stated that the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was aware of the issue. the contact had not experienced a failure.

Received safety recall notice recall dated sept. 3, 2014. i have call dealer several time about getting vehicle repaired. they tell me that part is not available and don't know when it will be available. i don't feel safe driving this car. please advise when this part will be available. *tr

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the failure occurred randomly. the failure mileage was not available.

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

My vehicle has a incomplete recall #14v-438 since last year of 2014. unfortunately it has not been repaired by chrysler, informed me that the recall is "incomplete but repair parts are not available". i would like to see if somehow chrysler can fix this safety issue. i would like to know if we can somehow push this repair. thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Dealer failed to remedy defect within a reasonable time. recall is over 1 year old. recall p41/nhtsa 14v-438

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2005 jeep grand cherokee. the contact stated that the vehicle hesitated to accelerate and stalled. in addition, the contact stated that the check and abs warning lights illuminated. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was approximately 97,000.

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. the contact was not experiencing a failure. the vin was not available.

Tl* the contact owns a 2005 jeep grand cherokee. while driving approximately 55 mph, the instrument panel lights began to flash. the failure recurred on several occasions while driving at various speeds. the contact stated that the battery was disconnected to reset the computer. the dashboard no longer flashed; however, the failure recurred. the vehicle was not taken to the dealer. the contact received notification of nhtsa campaign number: 14v438000 (electrical system), however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 100,000. parts distribution disconnect.

Tl* the contact owns a 2005 jeep grand cherokee. while driving 60 mph, the vehicle lost total power. the vehicle was able to restart. the vehicle was taken to a dealer, but was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was approximately 90,000.

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. the dealer was contacted multiple times. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact stated that while driving between 20 to 50 mph, the vehicle stalled several times. the failure mileage was not available. updated 1/14/16 ln the consumer stated the vehicle was repaired*js

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part needed to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2005 jeep grand cherokee. the contact stated that all the lights on the instrumental panel flickered. the contact stated that nhtsa campaign number: 14v438000 (electrical system) exceeded a reasonable amount of time for the repair. the dealer stated that parts were not available. the vin was associated with the recall as of september 3, 2014; however, the manufacturer had not determined a solution to deter the failure. the manufacturer was made aware of the failure. the failure mileage was 50,000.

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure.

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2005 jeep grand cherokee. while driving 40 mph, all the electrical functions failed and the check engine warning light illuminated. the vehicle was taken to the dealer, but was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not made aware of the failure. the failure mileage was approximately 152,000.

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system). the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2005 jeep grand cherokee. the contact stated that the instrument cluster gauges and unknown warning indicators flickered. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. the manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. the failure mileage was not available.

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhsta campaign number: 14v438000(electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2005 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000(electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2005 jeep grand cherokee. the contact stated that nhtsa campaign number: 14v438000 (electrical system) exceeded a reasonable amount of time for repair. the dealer stated that the parts were not available. the manufacturer was not made aware of the delay. the contact's vin was associated with the recall as of september 3, 2014. the manufacturer had not determined a solution to deter the failure. the vehicle could not be repaired. the contact had not experienced a failure. ma 10/6 updated 3/14/16*js *cn

Tl* the contact owns a 2005 jeep grand cherokee. the contact stated that the vehicle stalled while driving. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was approximately 111,000.