Problems with 2003 Jeep Grand Cherokee AIR BAGS

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number 12v527000 (air bags) in the mail several months ago and stated that the dealer informed him that the parts were not available for the repair. the manufacturer was not notified. the contact had not experienced a failure. ...updated 11-18-13 *bf

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the parts needed for the repair were not available. the manufacturer exceeded a reasonable amount of time for the repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

2003 jeep grand cherokee. consumer writes in regards to airbag restraint system replacement parts not available to complete recall. *smd the consumer stated he has been trying for two years to get the air bag system corrected. *jb

2003 jeep grand cherokee. consumer writes in regards to air bag system recall notice. *smd when the consumer contacted the dealer, to make an appointment, he was informed the part was not available. a few months later, he received a call from the dealer and they scheduled an appoint. however, after the consumer dropped the vehicle off, the dealer called the consumer back and informed him, they never had the part. the consumer continued to call for months, but the part was still not available. the air bag light would come on and stay on for weeks at a time and then go off, and come back on again.

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notificatino of nhtsa campaign number: 12v527000 (air bags) in the mail several months ago and stated that the dealer informed him that the parts were not available for the repair. the manufacturer was not notified. the contact had not experienced a failure.

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 12v527000 (air bags) and stated that the dealer informed him that the parts needed to remedy the defect were not available. the manufacturer was not notified. the contact had not experienced a failure.

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 12v527000 (air bags) over a year ago and stated that the dealer informed him that the parts needed to complete the recall service had not yet become available. the manufacturer was notified but did not provide a date for when the parts would become available. the contact had not experienced a failure. updated 09/18/13*lj

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 12v527000 (air bags) and stated that the air warning lamp was illuminated. the dealer was contacted and informed him that the parts were not available for the repair. the manufacturer was notified of the issue. the approximate failure mileage was 149,000. the vin was not available.

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the dealer did not have the parts available for the repair. the manufacturer was not notified. the contact had not experienced a failure. *tr

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that while driving approximately 55 mph, the air bag warning light illuminated. the vehicle was not taken to the dealer for inspection of the failure or repairs. the contact was no longer driving the vehicle because she was concerned that the air bag would erroneously deploy at any time. the manufacturer was notified twice of the failure. the approximate failure mileage was 100,000.

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags) several months ago but was informed by the dealer that the parts needed to complete the repair were not available. the manufacturer was not contacted about the issue. the contact had not experienced a failure. the vin was not available.

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that he attempted to have his vehicle repaired under nhtsa campaign number: 12v527000 (air bags ) but was informed that the parts were not available. the stated that since the failure was reported in january of 2013, there should be a remedy available before september of 2013. the air bag warning light illuminated; therefore; he experienced the failure. the manufacturer was notified of the defect and provided no assistance. the current and failure mileage was 130,000.

I was driving down the road when both of my airbags deployed. chrysler after two weeks of toying with me offered to 1 total my car and pay me kelly blue book value or 2 give me 1,000 dollars and wait until parts came in. they told me however they did not know when parts would be available in the us and that they were not going to pay for the inside damage created by the airbags deploying. i have two family members who drive vehicles in which this recall applies to. i would never recommend to anyone that they should purchase a vehicle from chrysler. they do not help at all even when they know it is their fault. they are aware of this issue and are doing nothing to the 700,000 plus people driving these vehicles. thank goodness i wasn't seriously injured but what if next time it does seriously hurt a driver. *tr

Tl* the contact owns a 2003 jeep grand cherokee. the contact received nhtsa recall notice nhtsa recall campaign id number 12v527000 (air bags). there are no failures at this time. the contact was concerned since the dealer stated the parts are not available to repair the recall. the vin was not available. the current mileage was 117,000. *tr

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign id number 12v527000 (air bags) however, the contact was not able to have the vehicle serviced under the recall because the part needed was unavailable to perform the repair. the manufacturer was not notified of the problem. the contact had not experienced a failure.

I was driving and i rear ended a truck driving between 30 and 35 miles per hour. brakes were not applied there were no skid marks. the air bags failed to deploy. i contacted jeep service regarding the issue and was informed that there is a recall on the airbag system. i asked to please schedule my vehicle for service on this recall and was told that no one in the united states had the parts to fix the problem. i am extremely concerned that this could happen again. *tr

2003 jeep grand cherokee. consumer writes in regards to air bag occupant restraint control module recall notice. *smd the dealer informed the consumer, the parts were not available. however, the dealer informed the consumer, the parts would be available by the end of march. as of may 2013, the parts were still not available. updated 07/30/13

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 12v527000 (air bags). however, he was informed that the parts were not available. the vehicle was not repaired. the manufacturer was made aware of the issue. the contact had not experienced a failure. the approximate current mileage was 161000.

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 12v527000 (air bags) and 15v046000 (air bags), however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that the air bag warning light illuminated intermittently and without warning. the vehicle was taken to the dealer. the technician was unable to duplicate the failure but reset the sensor as a temporary remedy. the vehicle was repaired under recall nhtsa campaign number: 12v527000 (air bags).the failure recurred. the manufacturer was made aware of the failure. the failure mileage was 100,000. updated 02/10/15*lj updated 9/5/2017*cn

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that while driving approximately 30 mph, the air bag warning indicator illuminated intermittently. there was a recall associated with nhtsa campaign id number 12v527000 ( air bags) and the part was unavailable. the dealer was unable to provide an unexpected date for the remedy part. the manufacturer was not notified of the defect. the approximate failure mileage was 100,000.

Tl* the contact owns a 2003 jeep grand cherokee. the contact was driving approximately 65 mph when the air bag warning indicator illuminated intermittently. the vehicle was taken to an authorized dealer, who detected that the failure was related to the occupant restraint control module. the contact referenced nhtsa campaign id number: 12v527000 (air bags) however, the remedy part was unavailable. the manufacturer was notified and they were unable to provide an estimated date for the part to become available. the failure mileage was unavailable.

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that after receiving notification of nhtsa campaign i.d. number 12v527000 (air bags) the contact called the dealer for an appointment. the dealer stated that there were not parts available to remedy the recall. three months later, the dealer still did not have the necessary parts to service the vehicle under the recall. the contact had not experienced a failure.

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) and attempted to have the vehicle remedied. the contact was informed that the parts were unavailable to perform the repair. the contact had not experienced any failure. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 12v527000 (air bags) in the mail several months ago and stated that the dealer informed her that the parts were not available for the repair. the manufacturer was notified. the contact had not experienced a failure.

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that nhtsa campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. the contact received the recall notification march 2013. the contact had not experienced the air bag warning light failure. the approximate failure mileage was not available and the current mileage was 94,000. updated 11/12/13*cn the consumer was informed the parts were not available, but would be available by october 17, 2013. the consumer stated it has been over 30 days, and he has not heard from chrysler. updated 11/19/13

Tl- the contact owns a 2003 jeep grand cherokee. the contact stated that recall nhtsa campaign number: 12v527000 (air bags) had surpassed reasonable time for repair. the contact took his vehicle to the dealer to be repaired. the dealer stated that the part was not available. the manufacture had been contacted. the vehicle had not been repaired. the check air bag light was illuminated on the contact's dashboard but the air bag had not inadvertently deployed. the vin was not available. az

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags) in february 2013. the contact stated he attempted to have the vehicle repaired on numerous occasions but the dealer and the manufacturer both stated that they did not know when the parts that were needed to service the vehicle per the recall would become available. the contact stated that he called the manufacturer in june of 2013 and received the same response. the vehicle was not serviced. the contact had not experienced a failure. returned by usps on 7/8/2013. 2nd attempt on 7/11/2013 failed. *kb

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags) and attempted to have the vehicle repaired on numerous occasions but the dealer stated that the parts were unavailable. the vehicle was not repaired. the manufacturer was not notified but provided no further information. the contact had not experienced a failure. updated 03/31/14*lj

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated there was a recall associated with nhtsa campaign id number 12v527000 (air bags); however, the remedy part was unavailable. the manufacturer was notified and they were unable to provide an estimated date when the part would become available. the contact had not experienced failure at this time.

2003 jeep grand cherokee. consumer writes in regards to air bag system recall notice and dealership stated they have not received parts to complete recall. *smd

I have gone to cutter dodge jeep on ala moana blvd. on oahu and notified them of my receiving a recall letter. they informed me that the parts are on order and will be contacting me when they (parts) arrive. i was contacted by the dealership and was told to make an appointment to service my jeep for the recall. when i brought my vehicle in for the service, i was informed that the dealership gets ahead of itself and sends out cards stating that the parts are in when actually they are not. wasted time. so, they told me again that they would be contacting me when parts come in. this is my second notice from chrysler notifying me of the same recall. i have yet to receive a call or letter from cutter dodge jeep on ala moana for this recall. i'm pretty sure that this is not a part that takes over a year to make nor be sent out to a dealership for something that could possibly cause an accident without warning. i would like to get this rectified, please. if there is another dealership that can take care of this for me then point me in the right direction. i am not sure if my jeep is affected by this problem but would sure like to find out. thank you for your time in this matter. *tr

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that he received notification of nhtsa campaign id number: 12v527000 (air bags) in january 2013. the parts were unavailable. the vehicle was not repaired. the manufacturer was contacted three times and the contact was told that the parts were still unavailable. the contact had not experienced a failure. updated 7/22/13 *cn

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that she received notification of nhtsa campaign number: 12v527000 (air bags) in january 2013. the contact stated that she attempted to have the vehicle repaired on numerous occasions but the dealer stated that the parts were unavailable. the vehicle was not repaired. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the delay. the contact had not experienced a failure.

Tl* the contact owns a 2003 jeep grand cherokee. the contact received a recall notice for nhtsa campaign number: 12v527000 (air bags); however, the part needed for the repair was unavailable. the manufacturer was notified. the contact had not experienced a failure.

In april 2007 i purchased a 2003 jeep grand cherokee from jacky jones chrysler in hayesville nc, in january 2013 i received a recall notice m35 concerning the air bag problem was to be repaired, as of 1/14/2014 after trying to get this resolved for a year, still nothing has been done and i keep getting a runaround, can you help me get this resolved? [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that the air bag warning lamp was illuminated. the vehicle was taken to the dealer where the technician performed repairs for recall nhtsa campaign number: 12v527000 (air bags). the remedy failed to repair the problem. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was unknown and the current mileage was 125,748.

Tl* the contact owns a 2003 jeep grand cherokee. the contact received a recall notice for nhtsa campaign number:12v527000 (air bags) and stated that the part needed to perform the repair was unavailable. the manufacturer was not notified of the issue. the contact has not experienced a failure.

Took my 2003 jeep grand cherokee in to dealer for service a year ago. was informed then of recall and that part was not available at time but to call back in a month. received the safety recall notice m35/nhtsa 12v-527 in mail shortly after. have been calling every month to check and keep getting same answer that it is not available and do not know when it will be. today i received another safety recall notice m35/nhtsa 12v-527. called again hoping part was in. received same answer from dealer that part was not in and did not know when it will be and to call back next month. this is completely ludicrous. how can a car manufacturer not have a part for a major problem within a years time? please help! no problems yet but very concerned for person driving vehicle. can't afford a new/used vehicle to replace this one. *tr

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 12v527000 (air bags) and 15v046000 (air bags). the part was not available within a reasonable timeframe to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact was not experiencing a failure.

After one year i still have an outstanding recall, m35? nhtsa 12v-527. chrysler still has no parts to make the necessary safety repair. how long must we wait until nhtsa and chrysler fix this problem? *tr

I received a safety recall notice in january 2013 and it has yet to be resolved nor has there been any follow-up notice. every time i call to check on it i am told that the dealer does not have the parts. i question if there is any intention to make the stated repair at all. the safety recall is from chrysler. it is an airbag system occupant restraint control module. safety recall m35/nhtsa 12v-527. *tr

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) however, the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for when the part would become available. the manufacturer was made aware of the problem. the contact had not experienced a failure.

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the parts were not available to have the vehicle repaired. the manufacturer was notified. the contact had not experienced a failure. ..updated 12-26-13 *bf

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 12v527000 (air bag), however the part needed to complete the repair was unavailable. the manufacturer was notified of the problem. the contact had not experienced a failure.

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 12v527000 (air bag) but was unable to have the vehicle repaired because the parts needed for the repair were unavailable. the manufacturer was not notified of the problem. the contact had not experienced a failure.

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that nhtsa campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. the air bag warning light was illuminated and the manufacturer advised that the part needed to complete the air bag recall service was on back order. the manufacturer was unable to provide an expected date for the part to become available. the vehicle was not repaired. the vin was not available. the failure mileage was 115,000 and the current mileage was 120,000.

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated she received nhtsa recall campaign number: 12v527000 (air bags) in december 2012. she attempted to get the vehicle repaired on several occasions but the parts were not available. the contact notified chrysler about the recall in july 2013 and they did not have a estimated time on when the parts would become available. the vin was unavailable.

Our jeep is subject to a recall. we received the notice in late 2012. we contacted the local jeep dealer in accordance with the recall notice and they said they would contact us. they did not. we contacted them again about a month ago and they said they did not have the parts. we contacted chrysler group, and they contacted the dealer. we were told that they would get the parts and contact us within 5 days. that was more than a month ago. we would like to get this resolved, but our local dealer seems unresponsive. *tr