When i got in my jeep there was a breaking sound from under the drivers seat. i noticed the seat was rocking back and forth and when i looked underneath at the frame of the seat i saw where the frame broke in half. it is unsafe to drive now and it is my only means of transportation. i used to have a lot more faith in jeep until i looked it up and started seeing more and more people have the same problem and chrysler/jeep has not recalled it. due to this being a life threatening problem i will not buy another jeep if they don't recall it! there is plenty of life left in the vehicle but is now inoperable due to it being an extremely unsafe vehicle.
The driver side seat heater gets so hot or feels like it's burning my legs.. i can only use it on low to prevent burns.. the passenger side does not work at all. (recall #09v117000) if the passenger side door is open, i cannot lock the doors, or put the windows up until it is shut. (recall #01v288000) .. periodically when i start the jeep the air bag light will stay on.. i have to pull over, turn the vehicle off, and repeat the process until it goes back off. (recall #12v527000)
I reported this problem a month or so ago about the front driver's seat breaking and breaking off the vehicle frame. plus the a/c issue under the glove compartment overheats and melts the mechanism and continues to burn. when i reported the issue, no wreck was involved. since reporting the problem, the vehicle was involved in an accident and totaled. my fix apparently allowed the seat to stay on the frame but the seat still broke. fortunately, no serious injury, only sore neck and bump to the hand.
The power driver's seat retaining brackets have broken and have created a very unsafe driving situation. researching this breakage online reveals a widespread safety hazard that is not being dealt with by jeep. a recall should be made due to the high frequency of the breakage of a car's safety features, which i had never encountered before ... a driver's seat retaining brackets failing due to insuffieciently strong metal used by the manufacturer.
Takata recall the seats stopped heating and got really hot in one spot i pulled the seat cover up and it burned a spot in me seat cover and foam underneath where the wire is run thru the seats it is on both the driver side and passenger side seats there is a recall on the heated seats on some models but not on mine but it could have burned me or my kids or could have caught the car on fire.
The seat bracket on the driver side is broken. i researched this and this is a widespread issue with companies actually manufacturing thicker aftermarket brackets due to the demand for the product.
Tl*the contact owns a 2002 jeep grand cherokee. the contact stated that the front passenger's side seat warmer over heated. the vehicle was not diagnosed or repaired. the vehicle was not included in nhtsa campaign id number: 09v117000 (seats). the manufacturer was made aware of the failure. the approximate failure mileage was 150,000.
Seat warmers on both sides of vehicle became really hot towards the front center portion of the seat. turned them off and when i got home i removed the leather from the seat and found bare wires that were over heating and burning through the seat cushion and backing on the leather. *tr
Driver's seat detaches from car frame. electrical blower module resistor overheats, melts, and burns. both issues are known by consumers and dealerships, so there is no way jeep/chrysler doesn't know about the design flaws and the danger. driver's seat: there is a great deal of chatter on the internet regarding the driver's seat detachment from the car frame and the reason for it. people have created various fixes that may or may not work well. as added proof, it is impossible to find a jeep grand cherokee driver's seat in any junk yard. please go look for yourself. mine totally broke while on the highway, nearly causing a wreck. it's terrible and i do not understand why there hasn't been a recall and someone held criminally liable for this. blower motor module: lots of chatter on the internet as well as to the problem and the cause. mine melted and became so hot that i couldn't touch it without burning my hand - which i did. there is a fix, but you have to buy an upgrade module which still gets hot. also, the module turns the blower in reverse, so you have to reverse the leads. it's dangerous and again, i don't understand why there hasn't been a recall on it either and someone held criminally liable.
Tl* the contact owns a 2002 jeep grand cherokee limited. the contact was driving 25 mph when the heated seat warmer independently activated. the failure was recurring. the vehicle was not taken to the dealer for inspection of the failure or repairs. the manufacture was contacted about the failure. the failure mileage was 65,252 and the current mileage was 65,276.
Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the driver's side seat warmer overheated. the vehicle was not taken to a dealer for diagnostic testing. the manufacturer was made aware of the failure and stated that the vehicle was not included under nhtsa campaign number: 09v117000 (seats). the vehicle was not repaired. the approximate failure and current mileage was 135,000.
I own a 2002 jeep grand cherokee overland. recently, i have had problems with my drivers side heated seat. yesterday, it got extremely hot so i shut if off for fear of a fire or being burnt, and today it is not working at all. because of this, i am also concerned about the safety of the passenger heated seat. i found out from a dealer that there is a recall on this particular issue, but my vin number is not covered. i called chrysler customer care to discuss this, and they said they were unable to help. i feel this is a known issue and my vehicle is displaying the exact symptoms covered in this recall, yet for some unexplainable vehicle it has been excluded. the following is text from the recall: summary: chrysler is recalling 102,354 m/y 2001-2004 jeep grand cherokee vehicles with heated seats and with chrysler recall no. 06v-197 completed (03-04 m/y) or seat heater elements service replacement (01-02 my). the front seat electric heater elements could overheat. consequence: overheating could potentially cause a fire or injury. remedy: dealers will replace the front seat heater elements free of charge. the manufacturer has not yet provided an owner notification schedule. owners may contact chrysler at 1-800-853-1403. *tr
We were traveling on the highway with the heated seats on and they became extremely hot. i turned them off and stopped to let the seats cool. later in the day when i tried to use them again they would not work. and have not worked since. i checked the nhtsa site for recalls and i discovered a recall for this problem, nhtsa campaign # 09v1117000/ chrysler llc recall # j14. when i went to my local jeep dealer i was informed that my vin # was not part of the recall even though i was experiencing the exact same problem. i looked on the web site "arfc.org" and discovered there are a large number of jeep cherokee owners having the same problem. many of them had fires and/or burns, yet they are not covered by the recall. jeep clearly has a problem with their heated seats that needs to be addressed. the recall appears to be only for some repair parts from a previous recall. if chrysler had to have a recall and install repairs for their heated seats it is obvious their heating elements are problematic and they should extent the recall to cover all jeep heated seat problems. *tr
Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that while traveling various speeds, the front passenger seat warmer became extremely hot then failed to function. the vehicle was taken to a private mechanic where it was found that the seat warmer had failed. the vehicle was repaired. the manufacturer was contacted about the failure and informed the contact that the vehicle was not included in nhtsa campaign number 09v117000 (seats). the failure mileage was 98,500.
Driving my children home from new york on the 6th of july 2013, some where on the turnpike my 16 year old daughter complained about the heated seat being to hot. i told her that she should turn it off then, to witch she replied i already did dad but its still hot. she drove the rest of the trip with the seat off. as soon as we could pulled over to take a look at it we did. when we took a look at the effected area it looked like a tennis ball size blister. just to be safe i had to take her to the er and it was a 2nd degree burn!! *tr
The 1999-2004 jeep grand cherokee seat track has a weak point on the rear scissor assembly. when you start to notice a wobble or click it means one of the tiny connecting pieces has broken. eventually the other side will also break allowing you to lift the entire seat up. *tr
Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that while driving 65 mph, smoke was smelled inside the cabin. the vehicle was moved to the shoulder where it was noticed that smoke was coming from the front driver seat. the contact deactivated the seat warmer and drove the vehicle home. the dealer was contacted and informed the contact that the vehicle was not included in nhtsa campaign i.d. 09v117000 (seats). the vehicle was not repaired. the failure mileage was 157,000.
The driver's side power seat bracket had broken in two, tipping the seat to the right. *tr
Tl* the contact owns a 2002 jeep grand cherokee. the contact received recall notices for nhtsa campaign numbers: 12v525000 (seats) and 12v527000 (air bags) however, the parts needed for the repair were unavailable. the manufacturer was notified. the contact had not experienced a failure.
While driving, i stepped on my brake, i heard a loud "bang" and found myself first jammed into the steering wheel/dash area, and then, once my vehicle was stopped, i was in the rear seat area. upon further investigation, i found that the rear seat brackets on my front (drivers) seat were broken through; the metal that the seat bracket is made of was broken at both rear corners, and the front bolts were pulled-through. the thin metal the bracket is made of had a couple of cracks, and overall, the seat is almost useless when it comes to driving the car in a safe manner. fortunately, when my seat broke i was not going so fast as to not be involved in an accident! if i had been on the freeway, i believe i would not be here today writing this complaint. there are no reasonable local sources to replace the bracket;(the jeep dealers want to sell a new seat for approx. 700.00, unless you want to pay $300.00+ for another seat from a wrecking yard, which will also have the same thin metal bracket). i am attempting to get it welded, but i have already been informed that this will be a temporary repair at best; the metal the bracket is made of is far too thin to handle the weight of a person using the seat for a long period of time, and will break again). help! *tr
The driver's side power seat bracket had broken in two, tipping the seat to the right, making me over-steer very quickly to the right which i had to compensate for in order to avoid running off the road into the ditch. i have since read online that this is a common problem of metal fatigue from under strength rails. *tr
My power steering went out, the air conditioner quit working, the air bags light will not go off, headlights come on and off when no one is in the vehicle, the electrical sensors are inoperable, and the heated seats get too hot, or not work at all. i have yet to receive any recalls for my 2002 jeep grand cherokee overland. i would like to know why i have not received any recall notices for the problems that have prompted chrysler to issue recall notices for above issues. *tr
Tl - the contact owns a 2002 jeep grand cherokee. the contact stated that the driver seat heating element over heated causing a hole to burn through the seat and the drivers jackets. the driver sustained a minor burn as a result of the failure. the vehicle was taken to the dealer. the technician diagnosed that seat heater was found to be burnt and needed to be replaced. the manufacturer was made aware of the failure who sent an engineer to inspect the vehicle. the engineer failed to find a manufacturer defect and stated that the vehicle was not included in recall nhtsa campaign number: 09v117000 (seats). the vehicle was not repaired. the failure mileage was 126,881 and the current mileage was 132,000. pm
The drivers side front heating element started to smoke. unit was turned off quickly & has failed to operate ever since. *tr
Hit from behind ,rearended,. first impact threw me forward then hit again 2nd impact broke seat back and i fell back flat into backseat.. 2 torn rotator cuffs and shoulder ball and socket damaged due to trying to hold onto wheel and maintain control of car while seat was collapsing. *tr
Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the seat became burned because the heating element had a shortage and overheated. the contact sustained burns to the leg. the dealer did not offer any assistance, stating that the vehicle was not included in nhtsa campaign id number: 09v117000 (seats:front assembly:seat heater/cooler). the manufacturer was made aware of the failure. no repairs were performed. the current mileage was 74,000 and the approximate failure mileage was 73,800. updated 11/18/11*lj updated 02/29/12
My vehicle is an 02 overland. my driver side heated seats no longer works. one morning it was just dead and passengers are constantly complaining about the intense heat coming from their seat. i have never been informed of this as a faulty unit but now seeing the complaints online i would like to voice my issue and have my seats checked out or disabled. i really appreciate any help you can provide. *tr
Recently my front driver seat on my 2002 jeep grand cherokee overland started to rock back and forth and felt very "loose". i looked under the seat and found that the very thin metal that had been connected to the seat frame/rail had fractured and one bolt had actually bored through the metal hole opening between the two assemblies. *tr
Front driver's seat seemed wobbly, looked under seat and bracket that holds seat to the rails is broken on front left and right side. you can now lean back and front of seat lifts up. very dangerous. if there was a crash, you could easily end up in the back seat of the car. i have looked and found many complaints about this situation with the jeeps, 1 site had over 2600 complaints in a 2 year period. i took off the side of the seat and added 2 nylon straps to hold seat down to rail. i have read many places where people have this welded back together and it breaks again. metal is very thin, not built to take strain of any kind. *tr
Noticed a failure of driver's side seat mount. seat now rocks back and forth because front of seat mounts became fatigued and failed. after doing some internet research, this seems to be a common problem with this model and should be investigated.
Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the driver and passenger heated electric seats were overheating abnormally. the vehicle was taken to the dealer who diagnosed that both of the front seat heating elements would need to be replaced. the manufacturer was contacted who offered no assistance. the vehicle was not repaired. the failure and current mileage was 86,480. updated 05/04/11 *bf the consumer stated t he seat became very hot and then stopped working altogether. updated 05/09/11
The heated seat on my 2002 jeep grand cherokee overland overheated and burned my legs. i now leave the heated seat turned off. i took the car to the jeep dealer and they stated it needs a new seat heater assembly and will cost $800.00. i cannot afford to pay that much so i did not have it replaced. i saw a recall notice on the nhtsa web site and discussed this with the jeep dealer. the jeep dealer stated that my jeep is not covered in the recall. *tr
This evening, while making a left turn in my 2002 jeep grand cherokee laredo, the metal base structure of the driver's seat sheered off in the right front position. this has resulted in the seat being secured to the vehicle by only the other three positions, and the seat wobbles back and forth. the vehicle is now unsafe to drive. in a collision, the failure of this seat is assured. *tr
I have a 2002 jeep grand cherokee. the seat frame broke through completely with normal wear, less than 100k miles on the car. i took the car to get it inspected and it failed because of the seat. something this serious should be recalled. *tr
My 2002 jeep grand cherokee laredo front drivers seat has broken loose while driving from the floor frame twice and the seat back twice. this is caused by under quality strength of metal and welds. form asks for a date of incident below but this has happen four times over a three to four year period. *tr
Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the driver and passenger side heated electric seats were overheating abnormally. the vehicle was not taken to a dealer for diagnostic testing. the manufacturer was made aware of the failure and stated that the vehicle was not included under nhtsa campaign number: 09v117000 (seats). the vehicle was not repaired. the approximate failure mileage was 60,000 and the current mileage was 82,000.
Drivers side front heated seat worked intermittently at first then one time got extremely hot and no longer works. the mechanic where we purchased found the heated seat element had burned in two and the foam cushion had burnt as well. told us to contact chrysler, they said our vehicle was not included in recall. *tr
Driver side seat lower frame broke while me driving and made me swerve left almost running off the by-pass,upon looking at my seat i revealed a cracked lower seat frame,which makes me very uncomfortable when driving, the seat is very loose. my actual weight is 210lbs 5 11" i feel that the seat should be assembled to easily handle a 250lb person. *tr
My 2002 jeep cherokee limited front driver seat brackets have broken on all 4 legs where they bolt onto the floor.. i had them welded back and it appeared sturdy until the other day when i went to get into the seat... the left upper front brace broke completely thru. i called cross jeep in louisville ky, to replace this part... they said i had to pay $331 in advance and couldn't give me a very good date when the order will be filled... he pulled up current orders from dec 2009 and the eta on their seats was june 2010.. this is a major safety problem.... its like not wearing a seat belt because you are not strapped down to anything... *tr
Whilst driving heard a snap and the front driver's seat started to wobble. the metal bracket snapped. this is a 2003 jeep grand cherokee. *tr
Driver side seat totally broke, including the brackets on the bottom, and the right side of the back part of the seat. it is very dangerous, was driving on the freeway when it happened and the seat just snapped. now i'm having a hard time finding a replacement seat... *tr
Driver's side heated seat got extremely hot and has since quit working. called dealer and chrysler/jeep and both say it is not covered under the current recall #j14. i see where there are 17 under the "seat" heading of component and others under the electrical heading. this should be a recall someday and soon. *tr
My drivers seat has broken off of my car offering no support in the event of an accident. the bracket that holds the seat onto the car broke at the base where the bolts hold it onto the car. if just sitting in the seat breaks it how well will this hold up in the event of an accident? getting into an accident at a highway speed could totally break the seat off of the car and offer no help in the event of a crash. in my opinion the seat should never break off of the car. the seat and the seatbelt are the only things offering me support in the event of an accident. i have had older cars before this one with more miles that have never had this problem. *tr
My heated seat on my 2002 jeep grand cherokee overland got to hot and melted the seat padding on the drivers side it dose not work and there is a recall on them and my jeep is not on the recall. *tr
Tl* the contact owns a 2002 jeep grand cherokee. while parked, the contact noticed the heating function was not working within the front driver's side seat. the contact disassembled the seat and noticed that the wires within the seat were melted. the vehicle was not taken to the dealer for diagnostics or repairs. the contact referenced nhtsa campaign id number: 09v117000 (seats:front assembly:seat heater/cooler) but was advised by the manufacturer that the vin was not included in the recall. the approximate failure mileage was 48,000. updated 01/24/12*lj the consumer was informed by a chrysler investigator, hisvehicle was not included in the recall and there were defects with the seat. updated 03/13/12
2001 jeep grand cherokee heated seat failure and fire, the heated seat stopped working on investigation of the cause it was discovered that the carbon fiber element in the seat cushion had failed and burned the surrounding foam and seat cover material. *tr
Front drivers heated seat element got very hot and burned me and stopped working. *tr
Tl* the contact owns a 2002 jeep grand cherokee. the heated seats on the driver-side burned his leg after being turned on. the vehicle was taken to the dealer for inspection. he was advised that his vehicle was excluded from recall nhtsa # 09v117000 (seats:front assembly:seat heater/cooler). the failure mileage was 71,150.
Tl*the contact owns a 2002 jeep grand cherokee. the contact stated that the driver side heated seat stopped working. the failure was caused by a faulty wire. the contact viewed recall number 09v117000, seats front assembly seat heater/cooler; however, he was advised that his vin was not related although the failure was identical. the contact is concerned about the risk since someone could have been seriously injured. the failure mileage was 150,200. updated 02/19/10 *bf the consumer stated the seats started to smoke prior to the failure. updated 05/05/10.*jb
Takata recall, was driving to work on a highway in minot nd, started to smell smoke and something hot smelling, then my right drivers leg was getting hot. i looked down and my drivers seat was smoking underneath. hurried to stop along the side of road, turned off seat warmer button, then opened the drivers door to clear the smoke and cool under the seat. reported this to chrysler, they stated my vin # was not on the recall list. if it caught fire--it sound be on list by now. this could be very dangerous driving down the highway if the passenger side does the same thing as drivers side did. vin# [xxx] the campaign # 09v117000 also as of today i have received recalls on airbag and engine fan--called them last year to order in minot--they state they haven't gotten yet. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr