Problems with 2002 Jeep Grand Cherokee AIR BAGS

Tl* the contact owns a 2002 jeep cherokee. the contact stated that while parked, the air bag warning light illuminated as the warning chime sounded. the vehicle was included in the recall under nhtsa campaign number: 12v527000 (air bags), and was taken to the dealer for recall service. the contact was then informed that the parts for the recall repair were not available. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 120,000. *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated he received nhtsa recall campaign number: 12v527000 (air bags) and that the parts were not available. the contact also mentioned that while driving 75 mph, the air bag warning light illuminated intermittently. the manufacturer was notified ten times. the failure mileage was 40,000.

Tl* takata recall. the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 12v527000 (air bags) and 15v046000 (air bags) however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was made aware of the issues. the contact had not experienced a failure. parts distribution disconnect. vin tool confirms parts not available.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 12v527000 (air bags) and 15v046000 (air bags) however, the part to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recalls repairs. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 12v527000 (air bags) but was advised by the dealer that the part needed to complete the repair was not available. the contact received the first recall notice a year ago and had recently received a second recall notice for the same repair. the manufacturer was also contacted and could not provide a reasonable timeframe for when the vehicle would receive the recall repairs.the contact had not experienced a failure.

Airbag warning indicator illuminated at vehicle start up. indicator remains on continuously as described under nhtsa 12v-527. dealer stated on 6/13/13 that jeep has no fix for this issue and has no intention of correcting this issue in the future. *tr

Tl* the contact owns a 2002 jeep grand cherokee. while driving approximately 50 mph, the air bag warning light illuminated. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was made aware of the failure and advised the contact that the vehicle was not included in nhtsa campaign id number: 12v527000 (air bags). the approximate failure mileage was 213,009 and the current mileage was 213,110. the vin was not available.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that nhtsa campaign number:12v527000 (air bags) had exceeded a reasonable time for repair. the manufacturer advised that the new part might be available in march of 2013. the vehicle was not repaired. the approximate failure mileage was not available and the current mileage was 120,000.

This vehicle is subject to recall 12v527000. 10 months later, there is no fix from chrysler. we live in a safety inspection state. this vehicle cannot pass safety inspection with the air bag light on all the time. our past safety inspection expired 8/31/13. note that in our state, the safety inspection sticker is much larger than the registration sticker. it's easier for the police to detect expired safety than expired registration. we cannot legally drive this vehicle now & every consumer protection agency i've called tells me we have no recourse. this vehicle cannot even be sold here, except for parts!!!! we need to have something to drive while chrysler figures out how this can be fixed, but it seems they're allowed to assign the b team to this problem part-time - as long as they say they're working on it, who cares if a lot of people are stuck with long-term illegal vehicles. this is one heck of a way to treat customers, and there must be some **quick** avenue of redress for us, because we need a car now.

Chrysler has issued over 10 recalls on my 2002 jeep grand cherokee and have failed to complete any of the required recall service. they have not received any parts from their suppliers to replace the defective parts covered under the recall. the amount of affected vehicles are over 950.000 chrysler has still failed to resolve any of the outstanding recalls on my vehicle, and has not offered substitute transportation after 9 months that the numerous recalls were issued, and not resolved due to zero availability of replacement parts. this is a major safety liability that chrysler is conveniently ignoring updated 06/4/13*lj *tr

It has been a year and half since i received my first notice that my jeep had a recall. safety recall m35/nhtsa 12-527. i have contacted my jeep dealer at least four time in the last 12 months and was told there wasn't any parts for the repair or recall. how long do i have to wait for the repair as chrysler does seem to care if there are any parts to fix this recall. *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated the air bag light illuminated constantly. the vehicle was taken to the dealer who stated there was a recall but his vin was not included. the recall nhtsa campaign id number: 12v527000 (air bags: frontal: sensor/control module). the manufacturer was notified but did not offer any assistance since the vin was not included. the failure mileage was 150,000.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that she received notification of nhtsa campaign number: 12v527000 (air bags) but was advised that the parts were not available. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign id number: 12v527000 (air bags), he was informed that the parts were not available. the contact felt that since the failure was reported in november 2012, there should have been a remedy available before january 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had experienced the air bag warning light failure as mentioned in the recall. the approximate failure mileage was 199,000 and the current mileage was 203,000.. ..updated 03-12-14 *bf the vehicle was repaired. updated 03/20/14

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the repair part needed was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the air bag warning light illuminated. the manufacturer was contacted and informed the contact that the part for nhtsa campaign number 12v527000 (air bags) was not available and an arrival date could not be given. the vehicle was not repaired. the approximate failure mileage was 50,000. updated 1/07/14*lj the consumer stated as of november 2013 the parts to repair the air bag were still unavailable. updated 1/22/2014 *js

My 2002 jeep grand cherokee...was driving on the main rd...and unfortunate accident occurred and my jeep hydroplaned and the car flipped and the air bag never deployed...the accident was about 3 years ago ....and know i received info in the mail...regarding there was a recall on that jeeps airbag...that never deployed in the accident....i went to the emergency room at the hospital and stayed for almost 24 hours...the jeep was totaled in the accident and know 3 years later i receive a recall...what to do know i was advised to contact you all....after i contacted the fca us llc safety recall notice . after speaking with tem they advise to send information to you. please advise of what to follow up on.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that while driving at various speeds, the air bag warning indicator illuminated intermittently. the failure also occurred during initial start up and the malfunction became progressively worse over a period of time. the contact referenced nhtsa campaign id number 12v527000 (air bags) but was advised that the part needed to complete the recall service remained unavailable. the manufacturer was notified and they were unable to provide an expected date for the remedy part to become available. the approximated failure mileage was 72,000.

Tl* the contact owns 2002 jeep grand cherokee. the contact stated while driving various speeds, the air bag warning indicator illuminated intermittently. there was a recall under nhtsa campaign id number 12v527000 (air bags) however, the required part was unavailable to perform the repair. the manufacturer was not notified of the problem. the approximate failure mileage was 75,000. *tr

2002 jeep grand cherokee. consumer writes in regards to air bag control module recall notice and seeks reimbursement for repairs. *smd the consumer stated it has been one year, since the air bag recall was announced and chrysler has yet, to remit compensation. in june of 2012, the air bag warning light illuminated and it remained lit whenever, the vehicle was driven. the code in the ecm showed that there was an issue with one of the sensors for the orc module. as there was no alternative, the consumer was forced to replace the defective module with a new updated module. the consumer submitted his original receipt and proof of payment by mail to chrysler as instructed. rather than receiving the reimbursement within 60 days as written in the notice, he was instead contacted by chrysler who refused to pay for the replacement. he was informed that since the supplemental jumper harness was not yet available they would be unable to compensate him.

Was driving and all of a sudden the air bag light and check engine light came on. now they wont go off. check engine light has been hooked up to computer but all it says is that there's an emissions leak but no one can find it. the air bag light wont go off. *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that while parked, the air bag warning light illuminated as the warning chime began to sound. the contact received notification of nhtsa campaign number: 12v527000 (air bags) but was unable to obtain the remedy because the part needed to complete the repair was not available. the manufacturer was made aware of the issue. the vehicle was not serviced per the recall nor repaired. the approximate failure mileage was 80,000. *tr

I was sent notice 6 months or so ago, and have called kimberly chrysler 3 times with regard to the safety recall for the airbag system occupant restraint control module. i was told that i would hear from jeep as to when this would be taken care of. i read on the chrysler recall paper that if i did not get this taken care of to report this to you. i would like to have this taken care of, and i am very upset that the dealership does not think that my jeep is important enough to handle this matter. please advise. [xxx]i can't always use the phone since i am a stroke surveyor. thank you so very much and i look forward to herding from you. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

My power steering went out, the air conditioner quit working, the air bags light will not go off, headlights come on and off when no one is in the vehicle, the electrical sensors are inoperable, and the heated seats get too hot, or not work at all. i have yet to receive any recalls for my 2002 jeep grand cherokee overland. i would like to know why i have not received any recall notices for the problems that have prompted chrysler to issue recall notices for above issues. *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that both the air bag and engine warning indicators would illuminate upon starting the vehicle. the warning indicator illuminated continuously until the vehicle was turned off. nhtsa recall campaign id number 12v527000 (air bags) was associated with the failure. the recall was scheduled to began in april of 2013 and the part was unavailable. the manufacturer was notified of the failure but was unable to provide an expected date for the remedy. the approximate failure mileage was 110,000.

Recibi el primer "safety recall m35/nhtsa-12v-527 airbag system occupant restraint control module. el dealer me requiere la segunda noticacion para poder areglar el vehiculo y todavia a la fecha de hoy no le he recibido yo hice el primer complaint con ustedes el dia marzo 2013 y el numero de complaint es10503125. gracias. *tr

I receipt safety recall m35/nhtsa 12v-527 on february 2013, every day call to the office dealer and said, i am not receipt the part. please call again. i have problem because the airbag warning light is permanent on. thank you so much for your attention and this problem. *tr

Tl* takata recall. the contact owns a 2002 jeep grand cherokee. the contact received notifications of nhtsa campaign number: 15v046000 (air bags) however, the parts to do the recall repair were unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

I have the light of my seatbelt on always.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 12v527000 (air bags) but was informed that the parts were not available. the contact felt that since the failure was reported in november of 2012, there should have been a remedy available before january of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had also experienced the air bag warning light being illuminated to indicate a failure. the approximate failure mileage was 90,000 and the current mileage was 130,000.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that while starting the ignition, the air bag warning indicator illuminated until the engine was turned off. the failure recurred whenever the engine was in operation. there was a recall associated with nhtsa campaign id number 12v527000 (air bags); however the part was unavailable. the dealer was unable to provide an expected date for the remedy part to become available. the manufacturer was not notified of the problem. the approximate failure mileage was 150,000.

Tl* the contact owns 2002 jeep grand cherokee. the contact received notification of nhtsa campaign id number 12v527000 (air bags) however, the required part was unavailable to perform the repair. the manufacturer was notified of the problem and they were unable to provide an expected date for the remedy part to become available. the contact had not experienced a failure. updated 12-30-13 *bf

Front end crash where i was hit by another car, neither of the front end airbags deployed, resulted in head, jaw, and neck injuries that would not have happened if airbags went off. *tr

While driving my jeep in the parking lot of tj maxx, my airbag light came on and about two seconds later both airbags deployed. there was no crash involved. *tr

In november 2012, chrysler and you announced a recall of my and just under a million other 2002 jeep grand cherokees m35/nhtsa 12v-527. it is now three months later. about three weeks ago, i received a recall notice, telling me, firstly there was a recall (does it really take two+ months to notify me?) and that chrysler was hoping the parts for a permanent fix, currently unavailable, would be available as quickly as possible -- with absolutely no hint of how long this might be. does it really take more than three months to manufacture and distribute a part involved in a safety recall -- "a small chance of an inadvertent deployment of the front ...or side airbag! inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash." and, as for nhtsa, shouldn't you be prodding chrysler to hasten the completion of this recall? *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that there was a recall associated with nhtsa campaign id number 12v527000 (air bags) and the remedy part remained unavailable. the manufacturer had not been notified of the problem. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact referenced nhtsa campaign id number 12v527000 (air bags), in which the vehicle was included and stated that the part needed for the recall service was unavailable. the authorized dealer was unable to provide an expected date for the remedy part to become available. the contact had been waiting for the part to become available for two years. the manufacturer was not notified of the problem. the contact had not experienced a failure.

I received a recall notice over 1 1/2 years ago on the jeep cherokee airbag system occupant restraint control module and every time i call the chrysler dealership they tell me it's not in yet. i find it hard to believe that something that can cause an accident has taken so long to replace. i would appreciate any help you can give me to get this resolved. it shouldn't take this long!! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl- the contact owns 1996 and 2002 jeep grand cherokee. the contact received a recall notice and took his vehicle in for repairs and was told that parts are not available. -hb

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the air bag warning lamp illuminated. the vehicle was taken to the dealer where nhtsa campaign number: 12v527000 (air bags ) was performed the recall repairs but the air bag warning light remained illuminated after the repairs. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 90,000 and the current mileage was 125,000.

Airbag recall (m35 / nhtsa 12v-527). after repairs were completed on 03/26/2014 the airbag and seatbelt warning lights still on. dealer was not able to repair the defect. on 06/16/2014 dealer still not able to identify the cause and asked for $250 to further inspect the car to determine the cause. dealer wrote on paperwork "no communication from orc need more time (and money) to diagnose. customer declined at this time". i received the first notice in jan 2013 and the official recall months later. no parts were available for months. as soon as i received the recall notice i took the vehicle to the dealer. how can it take almost two years (from fall 2012) and still no solution to the problem? it is obvious that the manufacturer is delaying the repair as much as possible to reduce overtime the number of repairs. *tr

I own a 2002 jeep grand cherokee and both of the side curtain air bags deployed while i was driving. there was no impact or collision. i was making a right hand turn when the air bag light came on. immediately after that passenger side curtain air bag deployed. then a couple of seconds later the driver side curtain air bag deployed. i pulled into the store parking lot and had the car towed to a service shop. insurance investigator determined it was mechanical failure. *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated his air bag light came on and continuously stayed on. the contact stated that the manufacturer repaired the failure, however the failure recurred . the vehicle had not been repaired. the failure mileage was unknown. updated 05/12/14*lj updated 05/15/14

The air bag warning lights came on and stayed on. the dealer tells me they need to replace the air bag operating module. *tr

In december of 2010 my side airbags deployed spontaneously while turning into a shopping center in woodbridge, va. after surveying the vehicle and finding no evidence of any crash or other reason for the airbag to deploy, i took my vehicle to lustine jeep in woodbridge, va. they looked over the vehicle and told me that it could not have happened the way i described it. after fighting with chrysler they agreed to cover some of the cost of replacing the airbag. i was charged $600 total. then in november of 2012 i learned that jeep was recalling grand cherokees and libertys in my vehicles age range for exactly what i described happened to me in 2010. since that time i have spoken to numerous people from the jeep dealership and from chrysler. i have received one recall notice that told me i would be receiving a second notice once a vendor had been found to produce the new corrective part. i was also told that i could not request a refund of the $600 i was charged until i get the second notice. i was told to expect the second notice in march or april of this year but that has not happened. it is now almost june and chrysler refuses to address this. i am driving around a vehicle that could pop its airbag at any moment and i cannot get chrysler to address the money that was taken from me for a safety issue that they should have taken care of in 2010. please help. *tr

I was driving my 2002 jeep grand cherokee when i began to take a right turn into a shopping center. suddenly, without warning, my side curtain airbag deployed with great force. i was able to slow the vehicle and then pull into a parking space without incident. upon inspection i found that there had been no impact, no damage to my vehicle in any way, except that the side airbag was now hanging down. chrysler initially refused to pay for any part of the incident, then finally agreed to pay for the airbag to be re-installed. i was made to pay for the airbag sensor ($200), the airbag console ($320) and a $100 deposit on the airbag itself. *tr

Tl* the contact owns a 2002 jeep grand cherokee laredo. the contact stated that while driving approximately 55 mph, the driver and passenger side front air bags deployed inadvertently. the air bag warning light illuminated as the failure occurred. the contact sustained injuries to the ribs, left breast and the right arm from the air bag deployment. the contact later received notification of nhtsa campaign id number: 12v527000 (air bags) after the failure occurred. the manufacturer was made aware of the failure. the approximate failure mileage was 90,000 and the current mileage was 100, 000. updated 10/18/13*lj

A vehicle recall notice was received 13 months ago advising of imminent airbag deployment in vehicles which have airbag warning lights on. this description fits my vehicle. over 13 months later, and none of the jeep dealerships in the denver area have ever received parts for this repair. i would like to file a complaint against chrysler regarding the failure to fix recalled units. 13 months is a bit extreme. and on top of that, new recalls have since been announced regarding the plastic fuel tank. i doubt that i'll ever see that repair... *tr

This jeep has failed me in every way possible. its unsafe and unreliable. at 68k the transmission went out in the middle of a dangerous highway almost wrecked, jeep said sorry warranty ran out at 65k. all 4 windows have fell out with a bang, multiple sensors have gone out, relay sensor, all shocks that hold up hood and lift gates have failed. radiator sprung a leak on monday and parking brake failed/broke/took it in for the airbag check on may 16 two months ago and its is one of the bad ones ..was told parts were ordered. now the light is on and wont go off..was told i have no airbag at all that will deploy... very unsafe and unfair. now its inspection time with this mess and no fix from jeep. they need to handle this and get sued...they have put my life in danger many times. *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that while driving 35 mph, the air bag light illuminated. the vehicle was taken the dealer for diagnosis but they were unable to duplicate the problem. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 80,000. *tr