Problems with 2002 Jeep Grand Cherokee AIR BAGS

When i turn off the ignition switch the passenger airbag begins to screech as the power dissipates from the inflator module....updated 09/22/15 *bf updated 12/10/15 *js

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that nhtsa campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. the dealer advised the contact that the part was not available and that they did not know when the part would become available. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received nhtsa recall campaign number: 12v527000 (air bag) and the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to be available. the manufacturer was made aware of the problem. there are no failures at this time.

Chrysler issued a recall on the air bag system occupant restraint control module (safety recall m35/nhtsa 12v-527 in nov of 2012. owners were notified of the recall in jan of 2013. as of today nov 20, 2013, according to my local dealer, chrysler still has not made parts available to make the repair. this is unacceptable for a defect that according to the recall could cause "inadvertent deployment of the airbags and may increase the risk of injury and the possibility of a vehicle crash." in addition in august of this year my air bag warning light came on and the dealer determined that the vehicle required replacement of the air system occupant restraint control (orc) module. chrysler refused to pay for the repair even though the recall specifically states that the orc module "has a small chance of experiencing an electrical overstress condition. should this overstress condition occur, it could damage one of the orc's computer chips. a damaged chip could cause the air bag light to illuminate..." i had to pay out-of-pocket $620.89 for the repair, which chrysler again refused to reimburse me after my follow up attempts to seek reimbursement. *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 12v527000 (air bags) in the mail several months ago and stated that the dealer informed her that the parts were not available for the repair. the vin was not available. the manufacturer was notified. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that she received notification of nhtsa campaign number 12v527000 (air bags) several months ago and was informed by the manufacturer that the parts were not yet available. the contact had not experienced a failure. the vin was unavailable.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 12v527000 (air bags) in the mail several months ago and the dealer informed him that the parts needed to complete the recall service were not yet available. the manufacturer was not notified. the contact had not experienced a failure.

I have a recall on my car i called the car maker the manufacturer told me that the parts were not available this is 8 month ago now my airbag light is lit i called them because the recall state this vehicles has a chance of experiencing an electrical overstress condition! it can damage one of the orc's computer chips this can cause the airbag light to light up and air bag to inadvertent deployment of front airbags increasing the risk of injury or of vehicle crash. i was told to take down to the dealer with the recall that way they can fix it. the part and labor is free of charge i called the dealer and i was told that i have to pay for it up front then reimburse the bill to the manufacturer for them to pay when they can. i do not have thousand of dollars that it will cost to fix the up front for this recall can some one tell me how to fix this problem. *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that he received notification of nhtsa campaign number 12v527000 (air bags) several months ago and was informed by the manufacturer that the parts were not available for the repair. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that he received notification of nhtsa campaign number 12v527000 (air bags) several months ago but was informed by the manufacturer that the parts were not available. the manufacturer could not provide an estimated date for when the parts would become available. the contact had not experienced a failure. updated 9/17/13*cn

2002 jeep grand cherokee. consumer writes in regards to air bag system occupant restraint control module recall notice. *smd the consumer stated he received the recall notice back in january. however, the parts are not available.

2002 jeep grand cherokee. consumer writes in regards to air bag recall notice. *smd the consumer stated the air bag light recently illuminated, while driving. when he contacted chrysler, he was informed they were working with a supplier.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received a recall notice for nhtsa campaign number: 12v527000 (air bags) several months ago and stated that the dealer informed her the parts were not available for the repair. the manufacturer was not notified. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) several months ago and stated that the dealer did not have the parts available for the repair. the contact stated that the expectancy for the recall service had surpassed a reasonable time frame. the manufacturer was not notified. the contact had not experienced a failure.

I received a recall m35/nhtsa 12v-527 over seven months ago, and the local dealership continues to tell me to keep calling back since the replacement parts are "not available." because this is an airbag issue, this is unacceptable! *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer was not made aware of the problem. the contact had not experience a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer was made aware of the problem. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the air bag warning indicator illuminated upon engaging the ignition. there was a recall associated with nhtsa campaign id number 12v527000 (air bags), however the part was unavailable. the manufacturer was notified of the defect and they were unable to provide an expected date for the remedy part. the approximate failure mileage was 56,000.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags). the contact attempted to have the vehicle repaired and he was informed the parts were not available. the manufacturer was made aware of the part unavailability. the contact stated that the air bag warning lamp was and remained illuminated. the approximate failure mileage was 142,000. updated 05/28/14 ma the consumer stated the repair was performed according to the recall. the air big light illuminated after the recall repair. it was advised that the vehicle needed a new left front sensor. the sensor was replaced. the air bag light remained illuminated. the consumer does have the old part. updated 05/29/2014 *js

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated while driving approximately 25 mph, the air bag warning indicator illuminated with the sound of a chime. the failure occurred continuously until the engine was turned off. there was a recall associated with nhtsa campaign id number 12v527000( air bags). the part remained unavailable. the vehicle was taken to an authorized dealer who stated the malfunction was contributed to a fray air bag impact wiring connector. the vehicle was repaired. the manufacturer was notified of the problem and they were unable to provide an expected date for the remedy part. the approximate failure mileage was 147,200.

2002 jeep grand cherokee. consumer writes in regards to vehicle air bag system occupant restraint control module. *smd the consumer stated he received conflicting information regarding the recall. the first time he was informed the vehicle was not defective. later, he received a letter inquiring about the status of the vehicle, which indicated, there was a problem. when he contacted the dealer, he was informed, the parts were not available.

Notified 1/3/13 of recall m35/nhtsa 12v-527. continue to experience an illuminated airbag dash light but, to date, have not had an inadvertent airbag deployment. dealer continues to say that the problem is not associated with the recall and i should simply bring the car in for repair. meanwhile, after monthly calls, the dealer continues not to have the required part for repair and offers no assurance of when the part will be available. 6 months??? for an 11 year old car. this seems an intentional delay and blatant disregard for the requirements of the ntmvsa. one can only guess as to the number of vehicles that will drop out of the repair pool if chrysler is allowed to delay interminably. *tr

2002 jeep grand cherokee. consumer writes in regards to airbag system occupant restraint control module recall issues. *smd the dealer informed the consumer, the part was not available, due to it being on back order. *jb

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign id number 12v527000 (air bags) and stated that the necessary part was unavailable to perform the repair. the contact was placed on a massive waiting list by the dealer. the manufacturer was not notified of the problem. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that they received a recall notice for nhtsa campaign number: 12v527000 (air bags) several months ago but was informed that the parts were not available for the repair. the manufacturer was not notified. the contact had not experienced a failure. *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that while starting the ignition, the air bag warning indicator remained illuminated continuously. the contact referenced nhtsa campaign id number 12v527000 (air bags) however, the contact was unable to have the vehicle serviced under the recall because the remedy part was unavailable to perform the repair. the manufacturer was not notified of the problem. the approximate failure mileage was 180,000.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. the contact had not experienced a failure. updated 09/21/15*lj

It is six months since notification of the and i have yet to receive the part. i have call the dealership and chrysler and neither can tell me when the part will be available. there is no explanation on why it is taking so long to get the part. my seat belt and airbag lights are on and this needs to be immediately resolved. *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that she received nhtsa recall campaign number: 12v527000 (air bags) over a year ago. the dealer was notified several times but the parts were not available which she considered to be a major safety issue especially since her air bag warning lamp was illuminated. the manufacturer was made aware of the problem. the vehicle was not repaired. the failure mileage was 86,000. the current mileage was 91,000. the transmission, windows, fan relay switch, and emergency brake. also, the radiator was leaking and all of the shocks for the tail gate lift, failed. updated 02/24/14 *jb updated 3/12/14*cn

2002 jeep grand cherokee. consumer writes in regards to air bag occupant restraint control module recall notice. *smd the consumer has been unable to get the recall rectified, due to lack of parts.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that there was a recall associated with nhtsa campaign id number 12v527000 (air bags) and the part needed to complete the repair was unavailable. the authorized dealer was unable to provide an expected date for the remedy part to become available. the manufacturer was not notified of the problem. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that nhtsa campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. the vin was not available. the vehicle had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the air bag warning light illuminated. the vehicle was included in nhtsa campaign number: 12v527000 (air bags) however, the manufacturer stated the part for the recall repair was not available. the vehicle was not repaired. the approximate failure mileage was 120,000. *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that while driving various speeds, the air bag warning indicator illuminated continuously until the engine was turned off. the malfunction recurred whenever the vehicle was in operation. the vehicle was included in nhtsa campaign id number 12v527000 (air bags) however, the part remained unavailable. the manufacturer was notified and they were unable to provide an expected date for the remedy part to become available. the approximate failure mileage was 135,000.

Tl* the contact owns a 2002 jeep grand cherokee. the contact referenced nhtsa campaign id number 12v527000 (air bags) and stated that the part needed to perform the repair was unavailable. the manufacturer was notified of the problem and they were unable to provide an expected date for the remedy part to become available. the contact had not experienced any failures.

Received recall several months ago. dealer says parts have not been made available. *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer was notified of the problem. the contact had not experienced a failure.

2002 jeep grand cherokee. consumer writes in regards to a defective airbag system occupant restraint control module recall notice. *smd the recall notice stated, the parts were not available. after three months of not hearing from anyone, the consumer contacted the dealer, and was informed, the parts were still not available.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags). the manufacturer and dealer were contacted and stated that the parts were not available for repair and they were unable to provide a time frame for availability. the contact was concerned because the air bag warning light was illuminated. the vehicle was not repaired. the approximate failure mileage was 133,000.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that she received notification of nhtsa campaign id number: 12v527000 (air bags). the contact stated that she attempted to have the vehicle repaired in the spring of 2013 but the parts were unavailable. the vehicle was not repaired. the manufacturer was notified. the contact did not experience a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that nhtsa campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. the air bag warning light was also illuminated. the dealer advised that the part was not available for repair to the air bags. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 136,000.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that nhtsa campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. the recall letter was received april 2013. the dealer advised that the part was not available for repair. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags ) in march 2013. the contact stated that he attempted to contact the dealer to have the vehicle repaired but they stated that they did not know when the parts were going to become available. the vehicle was not repaired. the manufacturer was contacted two additional times and also stated that they did not know when the parts would be available. the contact had not experienced a failure. ..updated 12-05-13 *bf

Tl* the contact owns 2002 jeep grand cherokee 4x4. the contact received recall notice nhtsa campaign number: 12v527000 (air bags) and attempted to make an appointment for the remedy. the contact was informed by the dealer that the part was not available. the air bag warning light was also illuminated. manufacturer was made aware of the issue. the vehicle was neither repaired nor service under the recall requirements. the approximate failure mileage was 75000. ....updated 10-21-13 *bf

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags ) in march of 2013. the contact stated that he contacted the dealer numerous times to have the vehicle repaired but they stated that they did not have the necessary parts available to complete the repair. the vehicle was not repaired. the manufacturer was not notified. the contact had not experienced a failure. the vin was unavailable.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated there was a recall under nhtsa campaign id number 12v527000 (air bag) and the required part was unavailable to perform the repair. the manufacturer was not notified of the problem. the contact had not experienced a failure.

2002 jeep grand cherokee. consumer writes in regards to occupant restraint control module recall notice. *smd the consumer stated the was an electrical sound coming from the dashboard area in the vehicle. the dealer wanted to charge the consumer $195 diagnostic fee. the consumer stated no one at the dealer wanted to assist him and open the case number. on march 6, 2013, while driving, the air bags inadvertently deployed. the consumer blacked out for a second or two, and was hit on the right rear passenger side bumper. the vehicle then slid forward as he tried to avoid hitting the left sidewall of the bridge, in which the vehicle went into a spin side ways.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bag) and attempted to have the vehicle remedied. the contact was informed that the parts needed to repair the vehicle were unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 5/4/15*cn

Sent a recall notice, but seems parts are still not available..... have airbag light on and off and afraid of bags inflating. *tr

Safety recall m35/nhtsa 12v-527 orc module airbag light is "on" and "seat belt" lights. warning lights are on and do not go off. i took the car to the dealership in roswell, n.m. and they informed me the parts were unavailable and that chrysler would contact me. to date this has not happened. the danger is a inadvertent deployment of the front airbags.. damage to the computer chip. the problem has now involved the seat belt warning lights to stay "on". *tr