Problems with 2002 Jeep Grand Cherokee AIR BAGS

2002 jeep cherokee. consumer writes in regards to air bag module recall notice and seeks reimbursement. *smd the consumer stated chrysler first informed him, he would receive a refund within 60 days, from the time he sent the invoice in, back in january. however, when the consumer contacted chrysler months later, he was informed, he would not receive a refund. recall # 12v527000.

Insurance company writes on behalf of consumer regarding airbags *tgw both air bag deployed while the consumer was driving. a recall was issued for some models regarding an incorrect passenger air bag wire harness in the air bag. *jb

Tl* the contact owns a 2002 jeep grand cherokee. the contact received recall notifications for nhtsa campaign numbers: 06e011000 (fuel system, gasoline), 06e022000 (service brakes, hydraulic), and 12v527000 (air bags). the dealer stated that the parts needed to complete the repairs were not available. the contact received the recall notices months ago. the manufacturer was notified. the contact had not experienced a failure.

On july 4, 2008, airbag inadvertently deployed while traveling on highway with no collision involved. the airbag deployment damaged the airbag system, right dashboard, windshield, steering wheel, glove compartment door, and air conditioning system, caused complaints to incur rental vehicle expenses, loss of use and devaluation of his vehicle, inconvenience, and caused redness and irritation to face, neck, and chest and aggravated asthma.*tr

Tl*the contact owns a 2002 jeep grand cherokee. while driving 45 mph, the contact struck an embankment and caused the vehicle to flip. the seat belt detached and none of the air bags deployed. the contact landed in the passenger seat and her head went through the moon roof. a police report was filed. the powertrain was unknown. the current mileage was 104,000 and failure mileage was 98,000.

Tl* takata recall. the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl*the contact owns a 2002 jeep grand cherokee. while driving approximately 25 mph in icy road conditions, the contact applied the brakes and the vehicle slid to the right. the vehicle crashed into a tree and sustained major damage. the driver and two rear passengers were injured. a police report was filed. the air bags failed to deploy. the dealer has not been notified. the current and failure mileages were 50,000. updated 02-14-08 *bf updated 02/14/08 *tr

The clockspring on my 2002 jeep grand cherokee has failed and the airbag light comes on and it will not function. no accident yet, but the airbag will not work on the vehicle. car was driven normally and is in excellent condition with no accidents. has 69,000 miles on the vehicle. the clockspring has to be replaced to correct the problem. chrysler has had similar problems on other vehicles for this same part. i'm sure they use this part on other chrysler products. *tr

my 8 year old daughter had a pulmonary appointment. we were leaving the doctor's office, a lot of traffic, i drove on the on ramp to the highway 285 westbound. while driving onto the interstate, my jeep grand cherokee '02, a beep sounded, i looked at the dashboard and the "airbag" light came on and within not even a second, both airbags deployed while i was driving. the steering wheel is destroyed, the dashboard and the front glass. smell and smoke filled the suv while i was able to drive the suv over to the side of the highway. my child was crying from being so scared. i called the dealer that i always used to service my jeep to see if i could drive off the highway. i was afraid being on a busy atlanta highway, a crying 8 year old and smoke coming out of the suv. they told me no and to call chrysler for tow. i did and they were going to take me to the nearest jeep dealer (roswell, ga) but would be 50 min. wait. i explained to them that i was on an extreme busy highway, and 8 year old and had to get off this highway now. while talking, a tow truck pulled off in front of me. he spoke to chrysler and arranged for "payment directly from chrysler" and drove us to roswell, ga. the dealer would not give me a rental car. i called my insurance company. i got rental which the dealership called hertz for me and they (hertz) picked my child up and myself and drove us to their shop to get a car. i am now driving a rental and have no ideal who is paying for this. my husband called the manager at the dealership and was told that they could not touch the suv and someone from chrylser safety looked at the car. i just called chrylser's 1-800 number and told them the incident and wanted a person's name, number and how is this procedure handled. i was told by "lachina" (spelling?) that it was usually 3 business days, no person contact but yet "someone should call me prior to viewing." i asked how my rental situation would be handled and she did not know. *jb

At approximately 9:20 am on 09/19/06 one of my car wash employees was pulling a customers car forward out of the car wash bay and suddenly the vehicle accelerated out of control crossing both the westbound and eastbound lanes of fullerton ave and crashing into a tree across the street from the car wash. the car suffered extensive damage and my employee was transported by ambulance to illinois masonic and is currently hospitalized from the injuries he sustained as a result of the accident. *nm

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 15v460000 (air bags) and 06v199000 (engine and engine cooling); however, the parts to do the recall repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

I was driving approx. 45 mph and broadsided another car. my air bag did not deploy. *jb

Air bag light came on while driving. dealer said it could be caused by a number of problems.*ak

Passenger side airbag on 2002 jeep grand cherokee laredo opened on front end impact, however the driver's side airbag failed to deploy resulting in injuries to driver of potentially over 10,000.00. *ak

While driving at 20 mph consumer was struck on the driver's side by another vehicle. upon impact, side curtain air bags did not deploy. driver sustained injuries, and was treated in the emergency room. *ak

While driving at 20 mph consumer' vehicle was struck on the driver's side while traveling through an intersection. seat belts were used at the time of the incident, but the side air bags did not deploy. consumer sustained minor injuries. the other vehicle was cited by the attending police officers. *ak

Air bag light illuminated while driving. dealer diagnosed that the air bag harness short circuited. related recall 02v099000, consumer's vehicle not included due to vin. *ak

Problems getting wrecked vehicle repaired.*mr (nar) front end collision in 2002 jeep cherokee air bags did not inflat. *cb

Nar 6-03-2003 *mr the consumer was involved in an accident and the air bags did not deflat. *cb

The vehicle was involved in 2 separate collisions, and the air bags failed to deploy on both occasions. *jb the vehicle was involved in 2 separate collisions, and the air bags failed to deploy on both occasions. *mr

Vehicle rearended another at 55 mph and upon impact, neither airbag deployed. damage to vehicle was 6083 dollars. dealer stated airbags worked as designed.*ak consumer listed that there were 5 injuries. *tt

While driving lost control of vehicle and hit another vehicle. upon impact, none of the airbags deployed. *ak consumer also states that the abs failed, three people were injured in the accident. *slc

While driving at 52 mph an accident occurred. upon impact, front driver and passenger air bags did not deploy, resulting in injuries to driver and passenger. *ak chrysler has inspected the vehicle and stated that there were no manufacture's reponsibility, they refuse to do anything further. *tt

On the night of 02/05/2010 we were driving on fwy 14 nb and earlier that night was raining hard. due to the storm there was a lot of water on the freeway and i lost control of the jeep. the car began making circles and then it roll over on the right site of the freeway and the air bags failed to open. we had the seat belts on, but for this type of accident where the car became a total lost , the air bags must had been activated. luckily we are alive. we could had died and we want to prevent this happen to anyone who owned a jeep grand cherokee 2002. *tr