Problems with 2002 Jeep Grand Cherokee SERVICE BRAKES, HYDRAULIC

Tl* the contact owns a 2002 jeep grand cherokee. while driving approximately 30 mph, the contact applied pressure to the brake pedal yet the vehicle would not stop. the contact was able to change lanes to avoid a crash and the vehicle came to a stop after he continuously applied pressure to the brake pedal. the vehicle was taken to a dealer where the technician was unable to diagnose a failure. the vehicle was not repaired. the approximate failure mileage was unknown. the current mileage was 44,000. updated 3/21/11 *cn updated 03/31/11

Potential brake failure. the rear brake line & hose are severely rusted. why aren't they designed not to compromise safety. *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact received recall notifications for nhtsa campaign numbers: 06e011000 (fuel system, gasoline), 06e022000 (service brakes, hydraulic), and 12v527000 (air bags). the dealer stated that the parts needed to complete the repairs were not available. the contact received the recall notices months ago. the manufacturer was notified. the contact had not experienced a failure.

Front brake rotors ware constantly. *tr

Tl*the contacts owns a 2002 jeep grand cherokee. ever since the vehicle was purchased, the contact has experienced brake failure. while driving at various speeds, the brake pedal will extend to the floor as if there were pressure loss. the contact must literally stand on the brake pedal in order to stop the vehicle. also, the wiring on the instrument panel that controls the air conditioning fan has failed. the dealer stated that the vehicle was not included in any recalls. the failure mileage was unknown.

Car shutters when applying brakes. jeep has know about this problem since the middle of 2002 and even sent out tsb's to it's dealers. the calipers were defective causing the pads to wear uneven thus causing the rotors to warp. chrysler says your problem not ours , pay to have it fixed. *tr

Tl*the contact owns a 2002 jeep grand cherokee. the contact stated that the steering wheel, floor, seat, and instrument panel vibrated. there was also a minor pedal pulsation (brake roughness) under light to moderate pedal application. he took the vehicle to the dealer and they stated that the brake calipers were covered under warranty; however, the rotors and pads would have to be replaced at his own expense. the manufacturer would not provide any assistance. the powertrain was unknown. the failure and current mileages were 44,700.

Tl*the contact owns a 2002 jeep grand cherokee. while driving approximately 20 mph, the contact was notified by another driver that his brake lights were out. the contact inspected the vehicle and discovered that when he depressed the brake pedal, the brake lights and parking lights failed. the failure was caused by an electrical defect. the manufacturer stated that they cannot help with the brake failure. the current mileage was 185,000 and failure mileage was 184,000. updated 02/01/08. *lj updated 02/01/08 *tr

Tl*the contact owns a 2002 jeep grand cherokee limited. while driving 5 mph, the contact attempted to brake but the vehicle lunged forward. the gear was shifted into neutral in order to stop the vehicle. while driving in reverse, the contact depressed the brake pedal and the vehicle lunged backwards. the driving conditions were favorable during both failures. prior to these failures, the vehicle operated normally and had no previous repair work. the current and failure mileages were 77,000.

The brakes on 2002 grand cherokee are very suspect. the dealer replaced them under warranty at 24,000 miles due to warpage of rotors. at 54,000 miles the rotors were turned because of warpage and now at 62,000 they exhibit symptoms of being warped again - worse than before they were last turned. jeep has obviously only replaced defective parts with defective parts. this creates cost, inconvenience and potential safety hazard to the consumer.*jb

The front brake rotors have warped for the second time in 42,000 miles. driving with these warped rotors causes the steering wheel to shake violently and brake application at the wheels to be uneven. the shaking is more pronounced when braking from speeds above 40 mph. this is a very unsafe condition especially on wet or icy surfaces. the dealer refuses to replace the rotors under warranty. *jb

I experienced brake failure on my 2002 jeep grand cherokee (59,000 miles). after braking to turn a corner the brakes would not work. this occurred over several instances and became very un-nerving not knowing when the brakes would work. i took it to the jeep dealer and he stated that he replaced the master cylinder. he also said it was not covered by the brake recall so i had to pay several hundred dollars to get it repaired out of my own pocket. i contacted jeep and they were no help and wouldn't agree to pay anything. *jb

Tl*the contact owns a 2002 jeep grand cherokee. when the contact depresses the brake pedal to stop the vehicle, the front end shakes. while driving during the winter months and depressing the brake pedal, the front end shaking causes the contact to lose control of the vehicle. he examined the brakes and noticed that the rotors were warped. the vehicle was taken to the dealer, but was not serviced. the failure occurred at various speeds. the current mileage was 42,340 and failure mileage was 15,000.

Dt*: the contact stated the vehicle did not stop while the brake pedal was depressed. the brake pedal must be pumped in order to stop. the dealership determined the rotors were too thin for the vehicle and thicker rotors should be installed.

2002 jeep grand cherokee. consumer writes in regards to several expenses related to vehicle and requests reimbursement *tgw the consumer stated the front brakes which included the rotors master cylinder, left rear seal axle, bearing, snap ring had to be replaced more than once on different occasions. also, the vehicle broke down on several occasions and smoke was emitting from the vehicle on one of those occasions. it was discovered the relay fan radiator fan needed to be replaced. the transduce pressure sensor, solenoid, transmission gov and gasket were replaced at a cost of $ 530.50. *jb the consumer stated the horn began blaring for no apparent reason and then stopped working/ two days later, all the gauges in the vehicle went to zero and all the interior lights illuminated and the windows did not work. the vehicle was towed to the dealer and a diagnostics test revealed an electrical problem. updated 11/10/11*jb updated 11/22/11. *jb

After reading almost all complaints with other 2002 jeep grand cherokees, i have to put in my two cents worth. i can relate to almost every complaint that there is. i just had both my front left and right window regulators replaced a month and a half apart, one just today at $327.00 with my employee discount. (i work for a car dealership) last month, i have had almost $500.00 worth of repairs for my power steering pump problems. i have had my brake rotors turned and resurfaced and am in need of doing it again. then on the other hand, i have experienced problems with my dual control panel not working correctly which i have not have repaired yet because i don't have the money for that one and didn't know at the time that it was a problem. then when my jeep was under warranty i have had the air conditioner compressor replaced, new battery(for hard or no starting), amongst other repairs that i can't think of at the moment. i have also been experiencing hard starts with my truck and also the transmission not engaging or jumping (accelerating) while switching gears that the jeep dealer has not been able to recognize as a problem. i feel that those new chrysler commercials are not up to par as american and german engineering. those germans know how to build vehicles in the first place and help repair them as the problem seem necessary. *nm

Dt*: the contact stated the plastic blades on the fan fractured and detached from the engine puncturing the radiator. there is a nhtsa campaign id # 06v199000 pertaining to the engine and engine cooling system; fan. the vehicle was not included in the recall due to the vin. there was also an unnecessary delayed in acceleration. there was a grinding noise and smoking coming from the brakes. the dealership determined the brakes were rubbing against the discs causing friction which caused the brakes to overheat. the caliper was also leaking. the brake calipers, brake shoes and pads were replaced.

Tl*the contact owns a 2002 jeep grand cherokee. while driving approximately 45 mph, the front end of the vehicle shook when the brakes were depressed. the vehicle was taken to the dealer who stated that the front rotors were warped due to excessive heat. this failure has occurred previously. the correct vin, # of cylinders, and engine size were unknown. the current mileage is 55,000 and failure mileage was 45,239.

Brake rotors are warped on 2002 jeep grand cherokee with only 26000 miles on car. steering wheel vibrates violently when brakes applied at 40mph+. *jb

2002 jeep grand cherokee. when braking, the steering wheel shudders and front end vibrates. i was told by jeep service that calipers were defective causing rotors to warp. vehicle has only 23000 miles. dealer service informed me all front end brake components would have to be replaced at my expense. after further discussion, service dept. agreed to a one time repair under a '' good will warranty. after researching this website, i see this is an ongoing problem for at least 4 years. this is truly a safety issue and i can't understand why there has not been a recall at some point in time. *jb

Front calipers and rotors were replaced for rotor warpage at 10,200 miles under tsb warranty. at 38,500 miles the vehicle requires rotors again. the manufacturer is now specifying an upgraded slotted/ventilated rotor, suggesting the original design *and* tsb repair were improperly engineered. consumers should not bear the financial brunt of this fundamental safety defect. *nm

Need full brake replacement( calipers, rotors, pads) due to pulsing in the front end when brakes are applied moderately. many people are experiencing the same problems. have the same problem with my chrysler concorde and have complained to chrysler many times to no avail. they simply use low quality parts. will never buy chrysler again. *jb

My 2002 jeep grand cherokee limited v8 rotors warp every 12k-15k. the conditions worsens the longer i wait to have them repaired. i get strong steering wheel and brake pulsation when applying the brakes, especially at speeds over 40 mph, but i can feel at speeds as low as 5 mph. this is definitely a safety concern, i have issues braking at high speeds due to the pulsation. *nm

Dt*: the contact stated while braking at any speed, the brakes caused the steering column to shimmy. the dealership replaced the brake system, but the problem has returned.

Dt*: the contact stated while driving at various speeds, the service brakes pulsate causing the steering wheel to vibrate. the dealership turned the rotors at 7,000 miles. on december 3, 2004 at 17,000 miles the rotors and calipers were replaced because the vibration returned. at 28,000 miles the problem returned, but there have been no additional repairs.

Dt*: the contact stated while the vehicle was being driven at any speed, the steering wheel shook. the dealership determined the rotors were warped and replaced the rotors. this occurred every 20,000 miles and the rotors must be replaced.

Dt: the consumer stated that there was a nhtsa engineering analysis ea05020 concerning the engine and engine cooling fan. the consumer's vehicle manifested the same problems as indicated in this analysis. the fan of the motor exploded, resulting in extensive damage to the radiator. the vehicle was towed to a dealership, where it is currently being repaired for this problem. *ak (11/23/05) the steering was noisy and would grind on high idle, the vehicle would shake when braking due to the front disc pads wearing low and the front rotors and the pinion seal leaked. *sc

Vehicle shakes when brakes are applied for high speed braking. jeep is quoting $700 to repair. the recommended fix is to install a differently manufactured caliper and rotor, the original design is defective. reference tsb 00500302b. it is a dangerous and expensive safety related fix due to defective initial design. *nm

Brakes have been replaced on jeep grand cherokee (2002) twice since purchase new. both times wear was uneven and symptoms were extreme shaking while braking. the dealer did not charge for the brake repairs, because he said they would bill daimler chrysler as they know there is a problem with the brakes. the third time the brakes began shaking i spoke with the dealer for repair. they informed me that the car manufacturer extended the brake warranty up to three years and 36000 miles because of the defect but would not be paying for replacements after that time. i am now expected to replace these horrible brakes on my own. i called the company and got no assistance. i am aware that a recall was placed on previous jeep brakes, and i am informing you of these facts so it could begin an investigation again. thank you. *jb

Dt: the contact states he owns a 2002 jeep grand cherokee limited. the consumer states that there was technical service bulletin 10005603 regarding the visibility:defroster/defogger system:windshield:controls/wiring. the consumer stated that he had the repairs done, but the cost was $1,357.24. he was still not satisfied with the repair of the vehicle because some of the vents pushed through a lot of air, and some of the vents pushed through a minimum amount of air. the consumer felt that this was a safety defect because it did not allow the defrosting system to work properly on the passenger's side of the vehicle. the consumer was concerned that there was no heat or air conditioning on the passenger's side. the digital control for the passenger's side of the door did not work due to the breaking of the door vents and the duct work for the defrost/defogger, air conditioner, and heating system. the consumer contacted the manufacturer, and they stated they would get back in contact with the consumer after they contacted the dealership. when the manufacturer called back, they stated there was nothing that they would do because the vehicle was over the three year, 36,000 miles warranty.*ak the transmission governor solenoid was replaced. the rotors were replaced because they were warped.

Tl*the contact owns a 2002 jeep grand cherokee. the contact depressed the brake pedal, but the vehicle failed to stop. the vehicle crashed into some benches. this failure has occurred twice. the dealer has not been notified. the vehicle is currently being repaired. the failure speed was unknown. the current mileage was 55,000 and failure mileage was 45,000.

Jeep started shaking when brakes were applied. it was noticeable but not horrible. i live in colorado and went up into the mountains where brakes were applied more frequently. had a car load of girl scouts on a camping trip. when the brakes heated up, the car started shaking so violently when the brakes were applied that it was difficult to control the car. the girls were scared to death and the shaking caused me to actually pull over and put the girls out of the car to ride with other people in our group. i have never experienced anything like it in my life. i was in tears by the time we got to the camp site and all the way home it did the same thing. i never got the car over 30 mph in a 2 hour drive home. the car does not shake as violently if the brakes are not that hot, but it definitely shakes substantially. had the rotors repaired but the brake pads were fine. this is the second set of rotors i have put on in the past 18 months.*jb

dt: contact states while driving his vehicle about 65 mph, the entire vehicle started shaking because front calipers locked down on the rotors. the front tire becomes so hot that smoke starts coming from the tire. this was the first time the vehicle has had this problem. the vehicle is at the service dealer and there is a new brake kit available for the vehicle. there were no warning lights illuminated letting the consumer know there was a problem with the brakes. *nm

Repeated warping of the brake rotors on my 2002 jeep grand cherokee, three times in 36,000 miles. this causes excessive shaking when braking.

The front brake rotors are not built strong enough. they will warp within 12,000 to 14,000 miles, causing the front end to shake violently when the brakes are applied. this happens well before the brake pads are worn enough to be replaced. my jeep has 32,000 miles and has already gone through two sets of rotors, and will be needing another set soon.

Dt: contact states the brakes pulsate which causes the vehicle to shake. the brakes have been replaced once, but repaired 3 times. the problem continues. *ak

Dt: this starting again for the second time on april 30th, 2005, and this happened before about a year and half ago. the rotors went out again for the second time. contacted jeep, and they covered the repairs the 1st time, and currently they were going to charge consumer for the second time. this vehicle only has 38,450 miles on it. dealer recommended putting on heavy duty rotors on it. *ak

Warped brake rotors . . . jeep has a major problem with this potential safety issue and refuses to acknowledge or correct the problem. shame on them for not replacing their faulty parts.*ak

2002 jeep grand cherokee experienced problems with the rotor and pads.*mr the dealer replaced the rotors and pads at 20000 miles and 29000 at 35000 the rotors had to be resurfaced. at 37000 the rotors had to be replaced again. now at 39000 miles the brakes are becoming a problem again. *nm

Vibration during braking resulted in replacement of front disc brake rotors at 30,000 miles. problem is recurring at 45,000 miles. note that in this model year daimler chrysler revised warranty to exclude rotors from standard 3yr/30k coverage. *jb

Was stopped at a service station, when i placed the car into gear it lurched back as it passed through reverse ,and then went forward at full throttle. the jeep cannot be put into gear without depressing the brakes. the brakes did not hold when the vehicle was a full throttle. if i had not driven it into a pole i would have hit numerous other cars. the jeep dealer was unable to find any problem with the vehicle. i am very certain that i had my foot on the brake and not on the accelerator.*ak

The rotors in my grand cherokee have failed early on my 2002. i had to have them replaced--under 5000 miles--then at 22000 they failed again and this time they cut them down--now at 35000, i have to have them replaced. these are chrysler / mopar parts--this is a jeep--like a truck--so why is this a problem--not only i have had this problem--when speaking with fullerton, in somerville nj, i was told by the service manager that it has been a problem and even his wife's jeep did it--however since he replaced with a non chrysler/mopar part, he has not seen any continuing problems. i feel that these parts are defective and since this is the 3rd time of this happening, i am annoyed. i called the chrysler consumer line and i was told that if i had called before the vehicle was repaired, that maybe some of the cost could have been adjusted--this is after the fact- can anything be done?*ak

Vibration of the steering wheel, floor, seat, instrument panel & fminor pedal pulsation (brake roughess) under light to moderate pedal application. this condition may be casued by thickness variation of the brake rotor system. to correct this problem brakes & calipers must be replaced. i feel that anything having to do with the brakes on a vehicle should be the responsibility of the vehicle manufacture to correct. i consider brakes a life/death situation. there is a technical service bulletin from jeep # 05-0036-02 rev. b, date 12/16/2002.*ak

Steering column pulses while applying the brakes and has since the purchase of the automobile. i am told this is not covered by the warrenty and will cost $ 200.00 to correct. i feel this should be covered by the warrenty.*ak

At 15000 miles the rotors warped. as a result, when applying the brakes the front end shook violently. the part was replaced three times. however, problem recurred. *ak consumer was told by jeep that this is a problem in all grand cherokee since 1999 and that there is no fix (after market rotor will not fix the problem). *bf *nm

Bad rotors. my rotors were warped at 13,000 miles, dealer didn't fix, i had resurfaced at my cost. now 28,000 miles and same problem. i have had many other vehicles and have never once had warped rotors. i'm the only person who drives the jeep and the claim its bad driving. this hasn't caused an accident yet, but with the violent shaking of the car when braking it very well could. *nm

19,000 miles brakes pulsating and car shaking at all speeds, rotors and pads replaced. at 30,000 miles brakes again pulsating and car shaking.*ak

Consumer complained about a front rotors. problem. they had to be replaced every 15,000 miles. owner contacted the dealer and the manufacturer, who stated that the wear time was normal. *ak

Brake rotors warp every 10,000 - 12,000 miles making stopping the vehicle and controlling the vehicle difficult when applying the brakes. *jb

Dt: the contact stated vehicle was going through the second set of rotors in a year. when the rotors were six months old they had to be resurfaced due to corrosion. they service on vehicle was being done by a mechanic, who suggested that the rotors be replaced at this time. the vehicle has not been taken to a dealership. the manufacturer has been contacted. they offered no free remedy.*ak