2001 grand cherokee laredo driver seat mounts are breaking causing a safety hazard. *ts the consumer contacted the manufacturer but hasn't received a response yet. *nm
Passenger side digital climate controls do not work. passenger side ventilation system blows cold air only. passenger side heated seat doesn't work. *jb
Broken metal driver's power/heated seat frame under normal wear. same problem as in other people's complaints: the driver's seat frame broke in one corner and is no longer able to be bolted to the floor track. seat rocks and leans back. puts a lot of strain on other seat components. would be very dangerous in accident. dealer says would have to replace entire seat and track assembly for $1000+. *nm
we purchased a 2001 grand cherokee limited from a local dealership with 50,000 miles in may of 2005. no heat from both passenger or drivers side vents. blend door hinges separated and inop. recirculation door also inoperable vehicle had 53,500 miles at this time. drivers seat heater failed at 65,000 miles. pcm failed at 75,000 miles and this was the only repair covered under warranty. the jeep now has 81,000 miles and we have had vibration and pedal pulsation from the front brakes three times since we purchased the vehicle. *jb
There are two problems with this model of jeep grand cherokee laredo. 1) the tail light socket in this model of jeeps constantly burns out. i have replaced this socket numerous times at $8.00 - $10.00 each and have kept all of the burned out sockets as evidence. when the socket burns out, the tail lights stop working once you turn the headlights on. my vehicle has automatic headlights and this truly causes a big problem. i've visited a jeep / chrysler junk yard in my area and checked each tail light socket. each socket is burned out like each of the sockets that i have in my possession. 2) the outside rail that connects the drivers seat to the risers breaks, converting the drivers seat to a rocking chair. i have spoken with the service and parts departments all of the jeep dealers in a 100 mile radius of zip code (20744) and was told that these issues are a common problem with jeeps from 1994 to 2004. i have also spoken with several friends as well as common strangers who i see with this same model jeep and have learned that they also have this problem and the below problems. i believe that this problems are a safety issue and warrant a safety recall. i have received two tickets on two separate occasions for the tail lights alone. i can understand having to change a light bulb every year or two but not the socket that the bulb plugs into. this is a serious defect that chrysler will not address. please help!*jb
Approximately 5 years ago, the heat stopped working on the passenger side of my 2001 jeep grand cherokee. then last year, the heat and a/c stopped working completely. this makes for very dangerous driving conditions as visibility is greatly reduced at times. its too costly for me to repair myself. it appears that this is a problem for most of these vehicles and i can't understand why something hasn't been done about it. also, the passenger side seat heating element stopped working after it apparently shorted out, luckily, no fire occurred. and the hydraulics through out the vehicle have stopped working and i noticed this when first the hood came down on my head and then the rear window! i've also had to replace the engine and it was due to problems with the coolant/hydraulic fan...at a price tag of $4000.00... *tr
Purchased '01 jeep new. driver side heated seat did not work from day one. heating element replaced at 1,400 miles by dealer. approximately 2004/60k ps heated seat stopped working. approximately 2005/90k while driving driver side heated seat became unbearably hot and smoking. pulled car over, turned off switch, have not turned on since for fear of car fire. *jb
Vehicle was taken to the dealer for regular maintenance. owner was concerned that driver's seat was making noise, and results showed that frame on the seat broke and needed to be replaced, which could not provide proper safety if the vehicle were to be involved in an accident.*ak...*ak
Inquiring information regarding problems with heated seats in the 2001 jeep grand cherokee.***no answer required*** *mr a small fire occurred in this vehicle. the fire originated from the heating coil in the leather seats. *sc *jb
On my 2001 jeep grand cherokee limited's driver side front seat, there are two metal pieces that lift the seat up in the back. these two pieces have snapped off on me while driving down the road causing me to almost wreck my car. this not being bad enough, the back rest part of the seat twists to the right causing me to have to sit at an angle and making for a very awkward ride. these things are not random things, they are happening alot with people who own these jeeps and i believe that chrysler should do something about it before alot of people are seriously hurt or killed!! *tr
Driver seat frame snapped off main frame.*ak
While driving with the seat heater in use the heat burned completely through the heating element. *nm both leather seat heating elements shorted out and burned. the cloth wrapping leather seating was not damaged. the blower was inoperative. *sc *jb
I had owned my 2001 jeep grand cherokee laredo, which i had bought new from brenner motors in mechanicsburg, pa, for almost 4 years when all of a sudden and without incident of any kind the driver's seat came undone on the one side. i believe this to be due to faulty and/or defective construction. i am the primary driver and am 6'2" and approximately 200 pounds. i brought this matter to the attention of the dealership while the vehiccle was still under warranty but was advised that this defect would not be covered under the warranty. another jeep dealer (henry gay in laurel, maryland) told me it would cost approximately $450 to fix including parts and labor. i beleive a defect of this kind endangers not only the driver but any back seat occupants as well.
Drivers seat frame broke in 2 locations under normal driving conditions causing the seat to be unstable and make rocking motions while turning and stopping.
The driver's side seat foundation broke and came of the track. this caused the seat to start reclining backwards. this occurred because a weld on the seat had fracture. the consumer feels the seat would have separated from the structure in the event of an accident. *nm
While driving at 30 mph, another vehicle skidded in the direction of the consumer's vehicle, when the consumer tried to avoid an collision, the consumer lost control of the vehicle and slid into a pole. upon impact, the driver and rear seats failed without warning. as a result, all three occupants sustained back injuries. *ak *jb
Tl* the contact owns a 2001 jeep grand cherokee. while parked, the contact activated the front driver's side heated seat mechanism but the heating element failed to function. there was a recall associated with the failure under nhtsa campaign id number 09v117000 (seats:front assembly:seat heater/cooler) however, the contact's vin was not included in the recall campaign. the vehicle was not repaired. the contact mentioned that on 9/3/03, the dealer replaced the front driver's seat heating element. the manufacturer was notified of the recent problem. the approximate failure mileage was 20,000. updated 1/2/13 *cn the consumer stated on feb 4, 2010 at mileage of 64,692 the heating element in the front left seat was not operating again. updated 1/15/2013 *js
Tl*the contact owns a 2001 jeep grand cherokee. the contact stated that the bolts fractured on the front driver's side seat, which caused the seat to separate from the floor bracket. he took the vehicle to the dealer and they stated that he would have to replace the seat bracket at the cost of $1,000. the vehicle has not been repaired. the manufacturer did not assist. the failure mileage was 50,000 and current mileage was 110,000.
The consumer had the vehicle in the shop almost 10 times for repairs. the consumer argued that the power steering was out of order and she was unable to steer the vehicle in reverse. the vehicle had experienced other problems such as the drive pinion, heating pads, brake rotors, calipers, pads, power steering pump, the rear shock absorbers and rear sway bar links. the dealer was contacted about the problems no help was offered. it had appeared that there had been a recall issued for the grand cherokees built only from nov 22- dec 5 2000 for the power steering and the consumer missed it by a month, but the vehicle experienced the same problem as the recall that was issued. the consumer was very dissatisfied with the dealership. *ak *cb the vehicle also experienced three tire blowouts. the consumer was told the problem was caused by the gear box, there was a recall regarding the issue, however the consumers vehicle was not included in the recall. the front pinion seal leaked. *jb
The drivers side seat heater stopped working 6 months after i purchased the new vehicle. it took 7 months to get it replaced. wrong parts were ordered, then parts were back ordered, phone calls were not returned or ignored, and i had to bring my car in numerous time, missing work frequently. after changing dealerships for my warranty work, i finally got it replaced. however, i was concerned about the passenger seat heater failing in the future. i was told by the first dealer (i purchased the vehicle through) that they would replace both. however, when i went to the second dealer, they told me that "it is unlikely that the passenger heater would fail because you do not use it as often". well, here it is 2 years later and my passenger heater is now not working...4000 miles after my warranty expired. quite convenient, i might add. this time it took two visits to the dealer and a un-returned phone call over 2 weeks to even find out a price for me. and of course, the date of delivery of the part is unknown. 2/3 winter seasons without a seat heater in my car is unacceptable. *la
Driver's seat broke as i was turning into my car port causing vehicle to strike port post. i attempted to repair faulty seat bracket, to no avail. *tr
2001 jeep grand cherokee larado purchased used in sept 2002. (vin unavailable at this time (i'm at work and car isn't with me. if required, i can e-mail info later) after a couple months of driving this jeep, noticed drivers side front seat felt loose. in april, decided to check out as seat was to a point of rocking when entering the jeep. found that front left side (outboard) bolt that holds seat to seat slide had pulled through and ripped the metal bottom of the seat frame. not sure what caused this, but i've heard of many others that have had the same problem (including searching the nhtsa web site) not sure if this is a defect, but it could present a dangerous situation if any of the remaining three bolts should have failed (seat could have collapsed backwards if that had happened).*ak
Tl*the contact owns a 2001 jeep grand cherokee. while driving approximately 2 mph, the driver's seat disengaged from the frame and abruptly extended to the back seat. there were no warnings or injuries. the vehicle was taken to an independent mechanic on three separate occasions for identical failures and the driver's seat was replaced. the contact was concerned of the safety risk involved. the vin was unknown. the failure mileage was 52,000 and current mileage was 89,000.
Wife noticed unusual movement in driver's seat while operating vehicle. we took vehicle to dealer for inspection thinking that problem was loose bolt. dealer reports that seat track is completely broken. problem seems to indicate design flaw since vehicle has never been involved in a crash or extreme driving. internet discussion boards indicate other owners of same vehicle experiencing similar problems. i sent a letter to jeep on 11/6/02 requesting investigation into track failure and am happy to provide a copy at your agency's request. cost to repair is approximately $600 (parts & labor). thanks for your help. dt
While driving the vehicles driver side seat became mobile. consumer had vehicle serviced by a dealership, who indicated that the frame had cracked. the vehicle has not been in an accident or struck by an object. dealership shimmied the seat, but the problem recurred. the dealership is going to replace the seat. please provide more details. ts
When driving both front power seats wobble from side to side. vehicle has been taken to dealer 4 times. dealer stated it was a characteristic of the vehicle, and there was nothing he could do. consumer has filed for the lemon law.*ak
2001 jeep cherokee over heated seat driver side burn out .......replaced , under warranty, with defective part, same issue recurring burning coil.....also, back up lites don t work ........replaced under warranty, with ....defective ...same recurring ...told no longer under warranty and my problem...$500 plus $1300...for identical repair as warranty work already done and replaced with same defective parts... ...dates and mileage when authorized jeep dealers did work or denied warranty on same issues is recorded and on file, and estimated by me at this time...but recorded....by dealers, and in my file. *tr
While accelerating through an intersection my driver's seat broke free and tilted in to the back seating area. *tr
I will never buy another chrysler. no safety defect mentioned. *ak