Problems with 2000 Jeep Grand Cherokee ENGINE AND ENGINE COOLING

The original fan on our 2000 jeep grand cherokee explode on us while on the road, broke into many pieces and damaged the shroud. we bought an after market fan to fix the problem. end of june 2006 we took it to allen samuels chrysler jeep dealer to have it permanently fixed since it acted like there was still a problem. we paid almost $1000. right before thanksgiving we got a recall notice in the mail from chrysler on the fan being recalled and for the people that already had the problem fixed to send in the original receipt for reimbursement. so we did mail it all in and we got a phone call from chrysler denying the claim since hans at allen samuels chrysler jeep told them the problem was caused by the after market fan. so i called hans to ask him why he told chrysler it was caused by the after market fan if we originally came in with the blown up original fan and a broken shroud and thermostat. he said in their system it states that they replaced the after market fan because it was not blowing enough air. well that is wrong, but unfortunately hans was not willing to be helpful and take care of the matter. he also told me he spoke with my husband when we brought the car in and told him we have to have a new radiator to keep the car from over heating and he was there when the technician told my husband the same thing. the problem is, i was there too and that is not what they told us. about the after market fan, it was replaced because the original fan exploded, if that would not have happened we would have never needed an after market fan and we would not be in this situation, but chrysler and hans don't see it that way. i believe if there is a recall on a part and we already had it happen to us and we paid out of pocket we should get our money back. we also had a steel bracket on the driver seat brake and chrysler does not see it as a safety hazard therefore they will not replace it. *jb

Dt*: the contact stated the vehicle vin# was not included in the cooling fan system recall, # 06v199000. the cooling system on the vehicle was non operational. the fan was not repaired. the turning fan was not turning which caused antifreeze to leak. an independent repair shop determined that the cooling system was defective causing the antifreeze leak.

Dt*: the contact stated upon starting the vehicle a snapping sound came from under the hood. after turning the vehicle off and lifting the hood the contact discovered the fan blades were fractured. the fan blades detached from the fan base and were lodged in various areas under the hood. there is a nhtsa recall, # 06v199000, regarding the cooling system fan. the vin was not included in the recall.

Cooling fan blade separated on my 2000 jeep grand cherokee suv while i was stopped at a traffic light. the blades also made a hole in the shroud surrounding the fan. *nm

Dt*: the contact stated the vehicle was picked up from the dealership after a scheduled tune up on 6-15-06 and driven less than 10 miles when a noise was heard coming from the vehicle. upon inspection, the engine fan were observed to be fractured. as a result, half of the plastic blade struck the contact's collar bone and the other half went through the radiator. while driving away from the scene of the incident the heat temperature elevated over 260 degrees and the radiator was dry. the vehicle was towed to a repair shop who determined the fan assembly unit had detached, penetrating the radiator and would need to be replaced. the repair shop also determined the same fan assembly was used for the 4.0l and the 4.7l. the contact expressed the vehicle was only driven 3-5 miles after the fan fracture when the engine failed. there is a nhtsa recall, #06v1999000, regarding the engine and engine cooling: cooling system: fan. the manufacturer was alerted and explained the vin and the size of the engine was not included in the recall.

Dt*: the contact stated that while starting the vehicle, there was a loud bang. the air conditioner heated up quickly, which was accompanied by a smell of something electrical burning. some plastic was also noticed on the ground where the vehicle was parked. the vehicle was taken to a private mechanic shop, where it was determined that the cooling fan housing had disintegrated and struck the radiator. this caused creases in the radiator. the fan housing was repaired by the mechanic. there is a nhtsa recall # 06v199000 which relates to the cooling system fan. the vehicle was not included in the recall due to the vin.

On june 10, 2006 my jeep grand cherokee laredo 2000 was being driven when there was a loud pop under the hood. upon inspection the fan and shattered and put holes in the radiator, hoses, shroud, and other places on the car. my husband did all the repairs and i still have all the old parts. after we had replaced the fan, radiator and hoses we found out about the recall in the local paper. upon calling daimler chrysler i was told that my vehicle was not included in the recall and that because i had not taken my jeep to a dealer for repair i would not be able to get reimbursed for these expenses. *nm

Dt*: the contact stated while pulling out of the driveway, there was a loud noise that sounded like glass breaking. pieces of plastic shot out from under the vehicle and coolant begin to leak rapidly. a few days prior to the incident, there was a vibration felt in the steering and floor board of the vehicle while driving at any speed. the vehicle was taken to the service dealer who determined the fan exploded, the radiator was punctured and the fan shroud was also damaged. there is an nhtsa recall, 06v199000, regarding the engine and engine cooling: cooling system: fan. the vin was not included in the recall. updated 08/25/06. *jb

The fan on my 2000 jeep grand cherokee laredo busted while in route. it just shattered. it pierced several places on the shroud, a hose, and put a hole in the radiator. *nm

Car was parked. when started there was a crashing sound under the hood. the electric fan blade broke loose and broke the fan shroud and punctured the radiator. the car was towed to the dealer for repairs. this fits the pending recall number f25. i reported this to chrysler and have had no reply. the repair cost $1300.00.*jb

Car was parked. when started there was a bang. opened hood and found coolant leaking and plastic pieces from the fan all over and the radiator shroud cracked and broken in several places. the car needed to be towed to the dealer. *nm

Dt*: the contact stated while driving, an undetermined speed, a loud noise from under the hood was heard and the heater gauge indicated the vehicle was overheating. the vehicle was maneuvered off the road and later towed to the contacts residence where it was determined the fan fractured and hit the radiator causing damage. the parts have been ordered and repairs will be made by the contact. the dealer has been alerted.

Consumer complaint concerning the 2000 grand cherokee safety recall f25 electric radiator fan. *ts the consumer is seeking reimbursement, because she already had the part replaced. *jb

My car has major problems and i can't afford to fix, then i find the problem that i have is due to the automaker's problem because the car is on recalls for the problems i am having. i received no notices on any recall, and when i got on the web-site to check for recalls there are as many as 10 major problems with my car and jeep. some could cause me to crash or even explode while driving. where are my recall notices? *tr

Tl*- the contact has a 2000 jeep grand cherokee with an odometer reading of 60000 miles. the contact stated that she received recall notice (98v095000) engine and engine cooling:cooling system:fan after she had the failure repaired. the contact submitted her information to the manufacturer to be reimbursed. the manufacturer declined to pay the reimbursement because they claim that it was not for the same repair. the contact has the repair order from the mechanic who fixed the vehicle which stated the work that was done which coincided with the recall notice failure.

Dt*: the contact stated while the brake pedal was depressed, the tires felt square and there was an excessive stopping distance. the vehicle was taken to the dealership, who determined the rotors were warped. the rotors and pads were replaced. the brake rotors have been replaced three times, but the problem persisted. the cranksahft position sensor was replaced. the consumer stated he could feel the transmission shudder. updated 03/22/06. *jb

Dt*: the contact stated the engine would over heat while the vehicle was in the stand still position on a frequent basis. on one occasion, the vehicle would not restart. the vehicle was towed to the dealer who determined the radiator fan relay switch had to be replaced. the contact had the part replaced. also, while traveling 40 mph, the vehicle had an extended stopping distance on normal road conditions when the brakes were applied normally. the brake lights did not signal any warning prior to the incident. the vehicle was taken to an independent mechanic who determined the rotors needed to be replaced. the contact replaced the part, which corrected the problem.

Driving with my daughters to the beach when suddenly my steering wheel froze as i was along a winding road. towed truck to a mechanic who diagnosed that the gear box was broken at that point he repaired the gear box. approximately 1 week later the same exact thing except that the truck caught fire, again towed the truck back to mechanic who replaced the gear box. i thought i was going to die when i experienced my steering wheel freeze and the fire was extinguished quickly so minimal damage was suffered. in 1 year that i own this vehicle the radiator has also needed to be repaired, the locks on my driver door stopped working, the fan in the cooling system has stopped working, i have been told that the muffler was improperly installed. i never expected so many faults or so much money spent in repairs on a so called certified used vehicle. *nm

2000 jeep grand cherokee ran hot and shut off. consumer stated that her daughter had to leave the vehicle on the side of the highway at 3 am because it ran hot and cut off. *kb the water pump, thermostat, cooling fan and radiator has been replaced on more than one occasion. the consumer received a recall notice regarding a defect with the radiator cooling fan which could cause the vehicle to overheat. however, after the recall was performed, the consumer continued to experience problems with the vehicle. the crankshaft position sensor was replaced and the left rear tail lamp was inoperative. *jb

Tl*the contact owns a 2000 jeep grand cherokee. on september 29, 2005, the plastic blades of the electric motor cooling fan separated in front of the radiator. as a result, the engine overheated and needed to be replaced. the vehicle was inspected by three different mechanics before the engine failure was diagnosed. the contact paid $5,000 to replace the engine. in september of 2007, the service engine light illuminated and the vehicle was towed to daimler chrysler. the dealer stated that the engine needed to be replaced again. nhtsa campaign id number 06v199000 (engine and engine cooling:cooling system:fan) was referenced. the purchase date was unknown. the current mileage was 150,000 and failure mileage was 100,000. updated 01-14-08. *kb the consumer stated after the recall was performed, the consumer has since experienced engine damaged due to a failed piston. updated 12/12/07.*jb

I recently became aware of a serious defect in the cooling fan of my jeep grand cherokee. on 11/11/05, i was driving approximately 30 mph when i unexpectedly heard a loud explosion. i immediately pulled over and noticed a significant amount of fluid draining from my car. upon further inspection under the hood, i discovered the cooling fan had exploded into many pieces, which subsequently damaged my radiator causing the leak of coolant. this was a sudden malfunction without any sort of warning, which could potentially have serious consequences such as severe injury and even death. fortunately, i was able to pull off the road without incidence. while researching online, i discovered that not only is this a common problem, but that chrysler is fully aware of this flaw in their vehicle but has yet to issue a recall. i request a reimbursement from chrysler for all damage sustained to my vehicle due to this malfunction. i also believe it is imperative that this defect be investigated and a recall to be issued. safety is of the utmost importance and this is negligence on the part of chrysler. *jb

While driving consumers 2000 jeep grand cherokee laredo made a loud popping sound. consumer pulled over and noticed antifreeze leaking . *ts during closer examination the consumer realized that the cooling fan had broken in several pieces and had damaged the radiator. the consumer didn't notice or head anything out of the ordinary prior to the failure. the consumer contacted the manufacturer and requested reimbursement. *nm

2000 jeep grand cherokee 4.0l. radiator fan came apart damaging radiator & shroud. replaced fan & radiator. in 2007 chrysler had a recall for this problem but said my vehicle wasn't in the recall due to date of manufacture. since this failure is identical to the failure that initiated the recall, jeep should reimburse me for my loss. *jb

On sunday september 4, 2005 while returning from a 220 mile trip the radiator fan on our 2000 jeep grand cherokee fractured and separated, causing rupture of radiator, coolant loss and rapid overheating. the vehicle was towed to firestone auto repair where the radiator, fan and shroud assembly were replaced. the vehicle was picked up on september 7, 2005. it became apparent when leaving firestone that the transmission had suffered damage as a result of the overheating. the vehicle was taken to panhandle transmission where a rebuilt transmission was installed. a recall notice was issued by daimler-chrysler in october 2006. invoices, credit card statements and canceled check was submitted to daimler chrysler as proof of defect and subsequent damage repair. daimler-chrysler reimbursed the cost of the fan, radiator and shroud replacement on november 16, 2006 in the amount of $1003.89 but no reimbursement for the damage caused to the transmission ($1350.00) due to radiator failure and rapid overheating of the transmission coolant system. *jb

Tl*the contact owns a 2000 jeep grand cherokee. while driving 35 mph, the radiator fan cracked and the vehicle began to overheat. the vehicle was towed to the dealer and they stated that the radiator fan cracked and the radiator fan assembly needed to be replaced. the contact paid for the repair. he later was informed of nhtsa campaign id number 06v199000 (engine and engine cooling:cooling system:fan). the purchase date was unknown. the current mileage was 116,000 and failure mileage was 81,602. updated 01/24/08. *lj

Tl*the contact owns a 2000 jeep grand cherokee. the contact stated that there was an intermittent issue with her engine stalling. while driving 10 mph, the vehicle completely shut down and lost power. the vehicle would not accelerate. she would usually restart the vehicle after coasting to the shoulder and turning off the vehicle; however, it was unable to be restarted after the most recent failure. there were no warning indicators prior to the failure. the contact took the vehicle to the dealer four times, but they could not duplicate the failure or identify any trouble codes. the current mileage was approximately 85,000 and failure mileage was 61,268. updated 09/10/08 *bf updated 09/15/08. *jb

I recently read about the 2002 jeep grand cherokee investigation regarding the cooling fan breaking apart and coming through plastic outer protective shell. i own a 2000 jeep grand cherokee laredo 4.0l and this happened to me last month. it began as a rumbling noise when my air conditioner was on and progressively got louder over about two months. i failed to have the noise checked out. in june, while i was traveling on the interstate, the cooling fan completely fell apart and impaled itself into my radiator and broke through the outer plastic shroud on the top side and on the under side. i had to completely replace the fan and radiator. *nm

Engine overheating sporadically starting about 3 yrs. ago. we replaced water pump per dealer but did not solve problem. dealer said to replace hidden temperature relay - we did that. in meantime engine over heated cracking cylinder head between #3&4 cylinder causing hardships. we still now have the loss of coolant problem and loss of oil pressure ongoing. needing oil pump change. ongoing problems with all of this same problem oil pressure drops off & on to zero. coolant still leaks into engine. *tr

The vehicle cut off while the consumer was driving. consumer took the vehicle to the dealer where no defects were found, and the problem could not be duplicated.*ak

My 2000 jeep grand cherokee will randomly stall. the dealer is unable find a problem. i was able to prevent a crash by muscling the powerless jeep to a curb. *ak

2000 jeep cherokee with radiator fan problems**cc the consumer had the fan relay replaced 3 times before he received a recall notice. the consumer sent all the paperwork to the manufacturer proving that the fan had been replaced, only to be denied reimbursement. the manufacturer told the consumer the fan blades were not broken. *jb

2000 jeep grand cherokee safety recall f-25 customer states that it should have been covered in the extended warranty and wants to be reimbursed for the repair**cc the consumer stated the plastic fan blades on the electric radiator fractured. *jb

Tl* - the contact owns a 2000 jeep grand cherokee. the contact stated that there was a safety recall on this vehicle, and had the repairs made before the safety recall, and that it has now been 8 weeks and he has not been reimbursed. the contact was told by the manufacturer that he did not send sufficient proof to be reimbursed. the contact received the recall in november or december of 2006, but had already made the repair sabout august 2, 2004, prior to receiving the recall. the motor on the radiator fan would not work, and it was a constant problem. the current mileage was 102000.*ak updated 04/05/07. *jb

2000 jeep grand cherokee with a recall on radiator fan customer had work done a couple months earlier and has questions about parts that were used**nar**cc the radiator fan in the consumer's vehicle disintegrated prior to receiving the recall notice. a new fan was installed approx 30 months ago. the consumer is questioning whether or not the fan which was replaced 30 months ago, as a repair part, should also be replaced with the part current being recommended. *nm

Sudden loss of power on three occasions. while driving at highway speeds, vehicle instantly looses all power. obvious problems navigating to shoulder on multilane highway in traffic. could easily be stranded in lane. difficulty steering. requires towing. has occurred three times in last two years, twice in last month. first time, replaced computer. second time, replaced transmission sensor. third time, undetermined. *ak

While idling at a stop light vehicle stalled. dealer was not able to duplicate or resolve problem. *ak

Bought 2000 jeep grand cherokee new. now has 57000 miles on it. two main problems now exist: 1. i had to have brakes replaced after 25000 miles. they now need replaced again. extreme vehicle shaking and vibration thru the steering wheel. appears to be common prob experienced by many based on the volume of complaints i am seeing. dealer will not assist. chrysler rep will not assist. 2. experienced low oil pressure reading. took car in for analysis and they tell me engine needs replaced. gunk buildup in engine they say is cause of problem. oil has been changed regularly. i cannot prove record of all oil changes, but it has been changed at reputable service centers. engine $5600. chrysler district unwilling to assist. i am frustrated at their lack of communication, attitudes, and lack of quality in this vehicle. they try to make you feel like a common criminal and are unwilling to stand behind their product. this vehicle cost about $35,000 and it is far from being worth the value.*ak

While driving, the thermostat indicator became erratic and failed to register the proper temperature of the vehicle. it overheated, and was taken to the dealer, who determined the thermostat broke and the engine must be replaced. *ak *jb

I purchased my 2000 jeep grand cherokee in 1999. i have been in and out of the dealer service for repeat major problems. my tire squeaked loudly while driving and after a year of not finding the problem, and fixing what they thought was the problem the left front wheel bearing was replaced and solved that problem. during the problem with the squeak they informed me that the transfer case had a problem and the solution was to drain and refill the 4wd transfer case fluid, i had them complete the service. also during my cargo door would not open neither would the window, they replaced the latch lift. the next problem was that i was noticing smoke coming from underneath my hood. i brought that to their attention and they notice a fluid leak and had to replace my cylinder head gasket. the smoke was still there after that effort and now my transmission has went out. i need an overhaul transmission that will cost $1800.00 because now it's out of warranty. when i called the dealership they made it seem as if i did not take care of my vehicle. when my jeep needs servicing i always went to the dealership (5 star) so they can help me take care of my investment. any needed repair that was requested i had done. my jeep only has 57,000 miles on it. the crysler company has most definitely lost a customer.*ak

I bought this vehicle less than 4 months ago and it began leaking antifreeze within the first month. i brought it to crest lincoln where i bought it for an oil change and asked them to look at why the antifreeze was leaking. they informed me that due to the car being 3 weeks over the warranty, if something was indeed wrong they could not help me unless i paid out of pocket charges. i then brought the car to a repair shop and they told me that it could be the thermostat. this did not solve the problem even though the car was not over heating. the problem: the car is still leaking in more than one place. today it was a continual leak. i called the dealer and i called chrysler and they will not repair the vehicle at their own cost. the engine is possibly cracked but they will charge me $400 to do the diagnostic and i will not only have to pay out of pocket for that but also the total cost of the repair until i can settle this with chrysler or the dealer. this price was estimated around $6000.00. the car is only 3 years old with less than 36,000 miles on it.

Brakes keep failing. shortly after purchasing the car in 1999 i returned to the dealer complaining about heavy brake pulsation at 30mph. they told me they fixed it but it continued doing it. i kept going back over and over again. the last time i went back was 3 weeks ago, and they again changed the brakes with newly designed brakes which supposedly would have fixed the problem. the dealer said they wouldn't cover the back brakes b/c they had no complaints about it and that i didn't need to change them. i drove away but the car still pulsates heavily as soon as i brake if i am driving over 20mph. furthermore my car's engine broke down completely after 32000 miles or approximately 7 months ago. they told me the engine failed b/c i didn't change the oil for 10,000 miles. the mechanics report stated that there was water in the fuel, but they still told me it was my fault for not changing the oil. i was out of warranty b/c more than 36 months had gone by from the date of purchase. chrysler agreed to substitute the engine and i had to pay $800. i don't understand how a new car, driven for such little mileage (now only 35,000 miles after almost 4 years) can have all these mechanical problems. i believe the breaks are faulty and am not sure how to further deal with the problem. the car dealer keeps telling me it's perfectly safe to drive.*ak

While driving the consumer noticed smoke began emitting from under the hood. the consumer pulled over and vehicle was completely engulfed in flames in approximately 15 minutes. *nlm

2000 jeep grand cherokee stalls at stop lights and in stop and go traffic. also accelerates on its own at stops..very dangerous. when it happens it also lunges forward while driving, and steering will lock up. *nlm

2000 jeep grand cherokee - defective, leaking timing chain cover.*jb

The vehicle stalled, the vehicle was taken to the dealer where it was determined the engine had blown. the consumer received a recall related to this problem and requested that chrysler provide assistance for the cost of repairs. ph *nlm

We purchased a new $41,000. 2000 jeep grand cherokee limited. after one season the heat on the passenger side failed to produce any heat, only cold air. we were traveling to michigan when we discovered this problem. my wife was not happy traveling with a blanket over her entire body for our 2500 miles trip. the dealer fixed the problem the first year. however, the following year, the same thing happened again. there has been many attempts to fix the problem each year since 2002. they were trying to fix the problem with ut taking the dashboard apart, it would cost them too much to do that., we kept taking the vehicle back to the dealership(for the same problem 10 times. i have a history report of all maintenance & repairs. from the winter of 2002 up until this winter 2005 we have had the same chronic problem with the heat. its was always on the passenger's side. the dealer finally said the problem was the mixing doors of the heating system, and it will cost $800 to fix. we had been charged a $100 deductible each time the dealer said it was fixed. now that they have put us off all this time, our 5 year extended warranty has expired. we didn't need heat in october, so we didn't know there was the problem again this year. we only use the heat four to five months of the year. when winter comes around we expect a $40,000 car to have heat. i am 52 years old, owned many cars, and never had any problems with the heating system like i do with this car. how can some mechanisms break in that short of time, year after year unless its a produce defect or the dealer does not know how the fix the problem properly? the sales person said he has seen other grand cherokees with similar problems. *ak

Bought used 2000 jeep grand cherokee from jeep dealer in october 2002. i also purchased an extended warranty from jeep. auguest 2003 the oil pressure gauge dropped. stopped jeep checked oil, all looked fine, restarted, gauge went back to normal. asked dealer about it, no problem they said. on a trip 300 miles from home, oil pressure gauge dropped again, did the same, gauge came back, but dropped again. took to service station who couldn't help. had it towed to dealer. they said gunk build up in the engine, need to repleace at a cost of $9,000. i couldn't prove oil changes ever 3,000 miles (they were done at home), i explained i had only had the jeep one year, too bad. extended warrenty won't help. i had engine replace by a friend with a used engine. july 2004, radiator had to be replaced. i called jeep to ask if they would cover the radiator, they said no, because i couldn't prove i had the radiator flushed at 50,000 miles. i told them i didn't even own the jeep then, but they said too bad.*ak someone needs to get jeep to own up to the problem.

I was driving at about 40-45mph, and suddenly the steering got incredibly stiff. the vehicle had stalled. i managed to pull off to the side of the road and tried to turn it back on. it cranked, but wouldn't turn over. i called jeep, and had it towed back to the dealership. they told us it was the gear on the cam speed sensor. the mechanic showed us what he said was the cam sensor. several of the teeth on the gear were shorn off. we asked to keep the bad part, and they said that was not allowed. i'm afraid the same thing will happen while i am driving on the highway. *ak

Timing belt wore out and tensioner has disengaged. dealer has been contacted. please give any further details.*ak

While driving manifold gasket overheated, and brakes pulsated.*ak