We have classified the 15 complaints from 1999 Jeep Grand Cherokee about POWER TRAIN into the following categories.
1st issue is the seat belt buckles are almost impossible to disengage. they hang up so bad our 10 yr old grand daughter needs help to remove the belt. the belt for the driver has same issue to where it is even difficult for an adult to get it to unlatch. 2nd issue is the transmission slips when shifting from 2nd to 3rd when cold. when it has been driven for a few miles it shifts normal. this appears to be a problem a lot of jeep owners have. it is a noted problem in other chrysler vehicles with the 42re transmission. this issue should be addressed since it is so wide spread.
My complaint involving my vehicle and its now defected parts or unsafe status to operate is due to mechanical workmanship. i purchased my vehicle 3 years ago. never had major problems with it and maintained it well and regular tune-ups. i invested in buying all parts needed as time well ware and tare. im not too familiar with auto parts or work but as im putting more money into "new parts" my car seems to slowly continue to fail. all i know is i relied on certain mechanics to improve the condition of my car. i had a operable vehicle until i drove into this auto shop and left having to tow it out. i simply asked to change front brake pads, roters, and ignition switch (electrical part). im told to purchase other parts that include screws, steering column, and key locksmith/ fees. nothing got resolved and electrical everything stops working. jeeps front driver tire stays on a flat and to make matters worse a chrysler dealership is the only place that can fix this. the mechanic spoke to the dealership and finally seemed to have it figured out. $50 was the price i was told i would be left with. after running test and diagnostics, prices changed and more work was needed. its been a little over 2 months since ive been without. now im told i need to pay in full $1500 before they will work on my vehicle. i havent been offered a rental muchless been satisfied with the work done. i feel like my car has been stripped of paid parts. ive looked online for advice and help as what i should do but no action has been done. i would appreciate and greatly be thankful for someone to look into the safety and work performed to my jeep. as for the recalls the service tech named off several that he stated were taken care of. to my knowledge ive never been aware of any.
I would like to know why jeep/chrysler has not done any recalls or fixes involving the powertrain control module (pcm) since it is a known issue with grand cherokees?!!! instead they want customers to go out and spend approximately $200+ for a new one and even more $$ to have dealer install it. i love my jeep don't get me wrong, but jeep dropped the ball big on this one. just about as bad as the gas tank issue.
Please provide an update on the data below. i'm extremely nervous about the fuel tank mounted defect and ignition switched that shut off while driven. my vehicle has shut off while driving. i have experienced all the issue as the previous owners regarding my jeep including the headlights issue. on january 21, 2015 i have contacted the chrysler corporation regarding the recalls and per lynn the recalls were only for jeep grand cherokees from 1993-1998 and libertys from 2002-2007 but the reports states "additionally, chrysler also agrees to conduct a service action for 1.14 million jeep grand cherokees for model years 1999-2004." my uncle has a 1999 jeep grand cherokee laredo and his vehicle has a trailer hitch to protect the gas tank. i have notice several models from 1999-2004 jeeps with trailer hitch mounted to the vehicle. there is controversy about the trailer hitch modification to resolve the issue but i would feel safer driving this vehicle if a trailer hitch was installed as chrysler has committed to the public. november 2009: center for auto safety submits formal request asking national highway traffic safety administration to investigate 1993-2004 jeep grand cherokee's with fuel tanks located behind the rear axle. june 18, 2013: chrysler agrees to conduct a safety campaign and install trailer hitches on 1.56 million jeep grand cherokees from 1993-98 and jeep liberty suvs from 2002-07. additionally, chrysler also agrees to conduct a service action for 1.14 million jeep grand cherokees for model years 1999-2004. chrysler dealers will inspect those vehicles and replace aftermarket trailer hitches with original equipment trailer hitches. jan. 17, 2014: nhtsa says it approves of the proposed trailer hitch remedy, saying it has no reservations at this time,and giving chrysler the green light to move ahead. *tr
Tl* the contact owns a 1999 jeep grand cherokee. the contact stated that upon starting the vehicle, the gear shift box was bumped and the vehicle shifted out of gear. the failure recurred intermittently. the vehicle was to be inspected, diagnosed and repaired. the vin was not available. the manufacturer was notified of the failure. the approximate failure mileage was 149,000.
1999 jeep grand cherokee. consumer writes in regards to transfer case actuator recall notice. *smd the consumer stated the recall noticed stated, the parts were not available.
We are a used car dealer, bought this vehicle for resale, trying to do the right thing by getting the factory recall completed prior to resale. have been waiting for 145 days for chrysler/ jeep to get the parts to complete the recall. we now have 5 of these units waiting on chrysler dealerships to complete the recall. *tr
Tl* the contact owns a 1999 jeep grand cherokee. while at approximately 70 mph, the vehicle stalled without warning. the contact restarted the vehicle and the vehicle continued to stall. the vehicle was towed to an independent mechanic for diagnostic testing and the technicians advised that the cause of the failure was unknown. the vehicle was also taken to another dealer for further diagnostic testing where the technician advised that the power train control module needed to be replaced. the manufacturer was made aware of the failure and advised that the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure mileage was 167,000 and the current mileage was 196,000.
No significant events, occurred while driving at 45 mph, no precursor to event occurring when ever driven after 40+ miles, engine shuts down with out warning while driving, nearly drove into utility pole due to lack of power steering with no 'check engine' light obd tester did not identify any locked faults, replaced auto shut down relay, same problem, cannot afford to take to dealer to throw parts at it, can not fix what is not broken, must wait until check engine light comes on or an accident happens. has also shut down approximately 9 times slowing down for a red light while driving and 3 times while sitting at a stop light. the tachometer jumps up and down and then down to zero. the last and most dangerous event occurred on 12/5/09. *tr
My 1999 jeep grand cherokee limited w/42,000 miles. yes . not a typo . 42,000, orignal owner & "scared to death" to drive this suv. i have alot of the already problems, that have been reported. had to pay many, w/my own cash. this suv schould have came in 1 color "lemon yellow". it is an accident watng to happen. the recent problem is now i have no a/c-heat or defroster. ths is due, to failure of the automatic temp control to work. i t started 1st by intermittently working, till now not working at all, this is just 1 more, to the list , of many other problems. i don't think that it is an coincidence that all my issue have happenned, almost exactly, in the order, of all the other complaints. i can't undestand how a company can get away w/this. this new problem can cost up to $2000, if it is, like previous reported problems, happens to be the "blend doors". as a handicapped driver i drive less than 4,000 miles a year. this is the only auto i drive, thus the many, many probs have yet to raise thier head. i have read almost all complaints(too many to read) this suv schould be a "total recall, i have never heard more complaints & problems, in my life, for any automobile. this suv schould be studied & reseached, on "how not to build an automobile. just read the many complaints here & on the internet. we are not making this stuff up. i don't know how they stayed in business as long as they did. we, the taxpayers, bailed them out. who is bailing out all the owners, of this "death-trap"? if that is not absurd enuff, many problems could have been repaired, by jeep & still can. what is the purpose, of nhsta, if not to intervene? you have all the complaints. hundreds of them. you have them posted, yet, we taxpayers/owners safety, has been at risk ever since this suv was driven out of the showroom. how did you not make a recall on the rotor/brakes issue which was reported at 3,000 miles? i am so frustrated. is braking problems not a safety issue? please, help us! *tr
Tl*the contact owns a 1999 jeep grand cherokee. the contact stated that she replaced her transmission module in march of 2008. the part was replaced again in december of 2008. the vehicle was recently driven and the contact stated that the module has begun to fail for the third time. the contact feels that this is a manufacturer defect and would like an investigation. the vin was unknown. the failure mileage was 184,000.
The solenoid continues to go out, threatening damage to the transmission. it has went out twice within a year of replacement. *tr
Tl*the contact owns a 1999 jeep grand cherokee. while parked, the vehicle rolled backwards out of the driveway, drove over a retaining wall, and rested against a neighboring home. the door of the vehicle knocked the contact to the ground and caused minor back and wrist injuries. the gear position indicator failed, which caused the contact to believe that the vehicle was in park. the current and failure mileages were 114,000.
Tl*the contact owns a 1999 jeep grand cherokee. while driving 60 mph, the engine stalled. the contact had to quickly pull the vehicle off the road to avoid a crash. while his daughter was traveling up an on-ramp, the vehicle stalled and was unable to be restarted. by the time the contact arrived to assist, the vehicle was able to be restarted. the failure also occurred while driving 40 mph. the contact replaced the fuel filter himself before calling the dealer to inquire about nhtsa campaign id number 08v203000 (power train:automatic transmission:control module (tcm, pcm)). the vin was not included in the recall. the failure mileage was 110,000 and current mileage was 120,000.
Truck one day went to sh*t from 2nd into 3rd or the overdrive and made a huge clunk and jerked the truck severely.. now after you have the truck warmed up and are going to hit 3rd gear truck will do the same and the shift down again right away causing vehicle to clunk and jerk hard continuously.. i must drive with the overdrive turned off and there for resulting in higher rpm at a high speed. *nm
Dt*: the contact stated the vehicle transfer case in the engine shifted from 4 to 2 wheel drive. this has been a problem since the contact acquired the vehicle. the contact also expressed the vehicle overheated, but the vehicle has not been to a service dealer to evaluate or determine the problems.*ak
Dt: the contact stated the four wheel drive was inoperative. the vehicle was taken to the dealership, and they diagnosed a problem as the transfer case. the transfer case will have to be replaced as a direct result of the wrong transmission fluid being used. the contact used the fluid the owner's manual suggested, mopar automatic transmission fluid or the equivalent labeled dexron 3. the dealership stated the fluid being used is red in color and should be amber. both the dealership and manufacturer told the contact the owner's manual has the wrong transmission fluid information. *ak updated 2/7/2006 - *nm
Tie rod ends replaced . cooling fan sensor , front wheel bearings, rear differential completely rebuilt, what's next? will never buy a chrysler product again!!!!!!!!*jb
Failure of the rear axle seal/bearings - grease leaking onto the rear brakes (safety hazard) this is the 4th failure on this vehicle - 1) repaired under warranty 2) repaired at cost of $250.71 @ 65,891 miles 3) repaired under 3 way split $200.00 my part @ 78,203 miles 4)failed at 103,473 miles estimated cost of repair $202.58 (not by dealer) told by mechanic at dealer that the falt is in the casting of housing and jeep knows this and will continue to fail. called jeep ( daimlerchrysler) customer assistance and was held on phone for 20 min then was told jeep could do nothing about this other than recommend a different dealer.
Air condition harness wire repair and controller unit replacement. electrical shortage after repair blamed on battery just replaced last year. paid $5,244.00 and then required to pay $500.00 for new cables and battery after having the vehicle back in my posession for less than 1 hour.shortage after repair blew out battery supposedly. transfer case replaced, brakes, rotors replaced, tires pealing on walls replaced, pinion seal leak and more.
Dt: without warning the vehicle shut down. this happened at any speed and any weather. dealer said it was the power control module (pcm), and the part was on back order. manufacturer said they couldn't do anything to speed up the process and were trying to get the parts to the dealer as quick as possible. the consumer was on waiting list for part. the consumer was concerned about family when driving and car shuts off. the consumer said car takes about 5 minutes f to start back up, sometimes longer. replacement of part was not included in any maintenance schedule. *ak *sc *jb
Rear axle pinion gear and bearing failure due to retaining nut backing off. if left unfounded failure of drive train and rear axle lock up would occur. initial thought by mechanic universal joint was bad. further investigation found retaining nut backed out, ring and pinion gear and axle bearings chewed up as result of nut backing off.*ak
Engine dies at any speed without warning and without illuminating the check engine light. no error codes are stored. it acts as if someone just turned the ignition key to off and all of the gauges on the instrument panel are zeroed to the left but everything else electrical still works, starter, power windows, radio, horn, lights, power-seats, etc. etc.. this tends to happen more often on warm days, over 88 degrees f and seems to be a shutdown of the pcm which controls the fuel pump, fuel injectors and the ignition system. when the pcm shuts down, it drops output to pcm's computer bus called the ccd. i changed the parts that the dealer wanted to change like the fuel pump, crank and cam sensors and cleaned a host of other sensors but the problem remains. the problem is with the pcm. the dealer denies coverage because the mileage has just crept over 80,000 miles although i began discussing it with them and buying parts from them back on march 5, 2005. this is an extremely dangerous condition that warrants the pcm, p/n rl044427ac through aj, on the 1999 jeep grand cherokee be recalled. *nm
1999 grand cherokee jeep, brake failure and head gasket replaced. *bf the consumer stated while driving and without warning, the vehicle seized up. the vehicle was towed to a garage who replaced the transfer case, rack and pinion, and spider gears. *jb
I bought a 1999 grand cherokee 4x2 with 55000 miles and now it has 93000 and i have noticed a buzz from the rear that has progressed to a howl or whine. i took it to a local shop and i was told that i need it a complete overhaul of the rear axle and that it would cost me anywhere from $1300 to $1600 to have it done and that most likely it would happen again because even the new ones fail too. i know i am not the only one having this problem since i did a little bit of research and found that other people with even less miles on their jeeps are having this problem too. how can a car with less than 100 thousand miles or less has this kind of problems? how come there is not a recall on this matter? why are we not holding chrysler company responsible for this? is there anything that i can do to have the dealer fix their mistakes? thank you. *jb
While driving 30 mph a loud grinding and clicking noise is produced from the front end. the consumer brought the vehicle to a repair shop and learned that the front drive cuppling from the transfer case malfunctioned. please provide additional information. *nm
99 jeep gc limited 30,000 miles. replaced rear end. replaced rotors and pads 3 times. replace transmission sensor. replace hood rams. needs new front differential. *jb
Premature rear differental failure @40,000 miles. *ak
I will start by saying that in the past few months i have experienced a very scary situation while operating my jeep. the problem that i've experiencing is while the vehicle is in reverse it will not stop. on a few occasions while backing into a parking space the jeep will continue to roll backwards without stopping, this is while i have both feet on the brake to stop it. it has most recently happened two days ago (august 3, 2004) while backing into a parking space at work the very same thing occurred, the only thing that stopped the jeep was a median that was behing my parking space where it is my fear that may have been the only reason the jeep stopped. my fear is that someone may be walking behind or someone else's property will be behind me, and i will not be able to stop the jeep in time. i've tried on several occasions to take it to a jeep dealer or the company where i purchased the vehicle (carmax), all i ever get is an appointment that is either a month or month and a half away. i believe that at this point this vehicle is very dangerous to drive. i had the brakes and rotors done all the way around in january of this year. *ak
While driving at any speed vehicle stalled. after trying to restart the vehicle for over 20 minutes it was able to start. vehicle was taken tot he dealer for inspection, but the cause of the problem had not been determined. *ak
1999 jeep grand cherokee loredo exhibits the following problems: 1) lurch when shifting from park to reverse along with a noticeable 'thump' noise 2) humming noise at highway speed (65-75 mph) that graduated into a sudden 'pop' noise. this issue caused a loud grinding noise which i am now trying to deal with. dealership informed me that this was a common problem in 1999 and 2000 model year for rear differential due to diffential supplier to chrysler overtorqueing differential components. 3) driver's side door lock failure*ak
My wife had the car in park, left the car to close our gate and the car came out of park and backed over her. when she got out from under the vehicle she came into the house brushed and cut. i called the ems and went out to move the vehicle. it still was in park with the engine running. jeep's rep came out and looked at it and his answer was " the poerational mannal; states that when you leave your vehicle you must put it in park turn off the engine and remove the keys from the car. ok i may agree with that, but she was only closing the gate. what my concerns is that there must be something wrong with the trans for this to happen . *ak
I started hearing a grinding noise from the rear of the vehicle, and was told that the rear end had to be replaced. this included the differential unit, along with the carrier bearings, and wheel bearings.
1999 jeep grand cherokee with 48000 miles that needs an $1800.00 transmission overhaul! how absurd!! after contacting jeep, it was made clear to me that they accept no responsiblity in this matter. hard to believe our american auto makers can't do better than this.
1999 jeep grand cherokee - 247j transfer case transfer case failure causing loud knocking noises when accelerating and turning. fluid (dealership certified) was changed twice and driven, but problem persisted. changed clutch pack with new fluid for the 3rd time, but problem persisted. replaced front drive shaft, but problem still persists. failure still exists, but will try changing the chain in transfer case hoping to resolve problem.
My 1999 jeep grand cherokee (gc) limited 8 cylinder quadradrive has given me nothing but problems since i bought it in october of 2002. i had the transfer seal replaced due to it leaking, the differential makes noise, the all wheel drive does not work (all wheel drive only works in low), and the tires lock up and make a noise when i am turning. it seems that their are other 1999 jeep gc owners out there with the same problem. how about a recall to fix this problem? *la
My wife had stopped to get mail from rural mailbox. stopped vehicle, placed transmssion lever in park and shut off engine. upon return, could not start engine. called me on cell phone to come to her aid. car would not start and shift lever could not be moved. suspected neutral safety switch, and attempted to force the shift lever, which caused a "crunching" sound and the engine then was able to start and the transmission was engaged. removal of the console cover revealed a plastic "switch" with place for attachment of two cables. the front cable was disengaged and seems to be connected to the steering/brake pedal ( out of view). there is a pin in this assembly that aligns the plastic components and allows the button on the shift lever to move between positions. the pin had slipped out, and was re-inserted.the vehicle could now be started without depressing the brake pedal, and the steering wheel no longer locked when shutting the ignition off. the shifter worked normally, locking up in park and requiring the lever button be depressed when shifting. apparantly the pin has slipped out again and my wife reported on 12/29/03 that the button no longer has any affect and is not required to go between positions on the shift pattern. this sounds like the problem i have read about with gr cherokees moving unattended. it is time chrysler owned up to this potentially serious issue. this is our third grand cherokee and it will be the last.
Excessive noise from rear differential. dealer states components within differential are coming apart and that differential needs to be re-built. my cost is going to be between $1050 and $1300 for repair. i noted several other complaints from other consumers at the nhtsa site. dealer states its a common problem. my previous 1988 jeep did not have this problem. any movement by nhtsa to force a recall or some adjustment from diamler-chrysler or am i just out of luck? *la
Sporadic harsh 1-2 shift at low speeds of 15-20 mph, usually soon after a cold start of the engine. jeep seems to "jump" or "stall", which is especially dangerous when pulling out into traffic. "check engine" light illuminates shortly after each incident. reprogramming the transmission computer multiple times, replacing the solonoid pack, and replacing the control module have all failed to correct the problem. problem has occurred intermittently throughout the nearly 60,000 miles driven to date. reported to jeep dealer at the following mileage intervals: 9,606 miles, 13,575 miles, 15,113 miles, 56,368 miles, 56,917 miles, 57,115 miles, and 58,190 miles.
Transfer case issues on 1999 jeep grand cherokee. since i have had the jeep i have had to replace the seals on the transfer case multiple times. to me it appears that there is some sort of defect in its design. the seal will start to leak which causes the transfer case to lock up. this causes a loud thudding noise and the car to jerk when coming to a stop. also, in situations where the car is cold it will not shift correctly causing excessive engine whining and inability to accelerate correctly. *la
When braking brakes squeaked. took vehicle to dealer, and dealer replaced the brakes every 12,000 miles. also, automatic transmission gear indicator failed to engage properly. *ak
I own a 1999 jeep grand cherokee and since the purchase date i have had problems ranging from brakes to check engine lights, most recently the transmission is beginning to leak fluid. i have contacted jeep and the local dealer about this issue and they are not willing to step forward on this issue. the vehicle has 30,k miles and is a 3rd vehicle for me to use, so it does not get a lot of usuage. at this point i would consider this a complaint issue as the vehicle is in immaculate condition, except for the leaking transmission. i would like to inquire as to the number of '99 jeeps that are experiencing the same issue. i have been communicating with other jeep owners that have the exact same issue. i have encouraged them to do the same as i am with my filed complaint. also, jeep has been extremely arrogant about their responses to "not assist" with this matter.
Had car 1 yr, 62,xxx mi; when we test drove with 36,xxx miles, the brakes shook violently when braking; dealer installed new rotors; 3 months later i replaced brakes; 3 months after that vibrating again - rotors turned and replaced brakes again; brakes are squeaking again now; in shop for third time for transmission problems - slips gears, clunking in low gears, won't shift, surges ahead when stopping; revs up prior to shifting; dealer keeps replacing parts to fix the problem; replaced 2 electrical window regulators (drivers & passengers side). this gorgeous vehicle is a nightmare. *jb
Service engine check light came on and dealer indicates it was due to some problem with the trans axle system related to the 4 wheel drive system which i have never used --he said the 4 wheel drive parts are constantly moving and sometimes the parts become defective. *ak
Brakes/rotors,transmission. *ak
Broken window motor, seat belt mounting bolts, leaking rear shock absorbers, etc...*mr the consumer felt jeep should fix the outstanding problems with the axles and the transmission and give a warranty for the power train. the vehicle experienced a noise while in motion. also the broken window lift leaked, the rear absorbers failed, the rear passenger window leaked air, the seat belt mounting bolts failed,and a potential fire hazard on the manifold debris shield, the brake pedal pulsated wildly(front were rotors turned), the passenger window had stuck shut, the exterior mirror had broken off, and the transmission slammed into reverse. there was a buzz in the rear which had progressed to a howl. refer to odi# 10027025 *scc *jb *jb *jb *cb
Purchased a jeep grand cehrokee last october. in december i had to have the rotors replaced within 1,000 miles of the original replacement, the rotors warped again. i replaced the rotors again in march, by july the rotors had once again warped. the brake company who replaced the rotors both times with new factory parts will not award the waranty of the rotors. they said it is a problem with the 1999 jeep grand cherokees and not their products. i am forced to again pay to have the rotors replaced. this is the third time in less then a year. i have never had this problem with another vehicle i have owned. in addition, the car exhibits a "stop and bump" every time the vehicle comes to a stop. i have seen this problem addressed with the drive shafts, but apparently even replacing this part, does not cause the vehicle to stop this behavior. lastly, the vehicle is hard to shift from second to third gears. i did not expect to have this many problems with a vehicle first of all that costs this much and secondly that is so new. i am extremely dissappointed. *la
Consumer parked the vehicle in the driveway with engine running. after a couple of minutes, vehicle rolled back and damaged the fencing of the residence. vehicle was still in park. please provide details.*ak
In april of 2002 i purchased a used 1999 jeep grand cherokee from a local dealer because it had only 14000 miles on it. i have had to replace the brake rotors and pads due to vibration 2 times. at 46000 miles i put new tires on this to quiet a noise problem. now at 65000 miles the noise is extreme coming from drive train. i was told today there is a defect in the ring/pinion gear assemblies used on the 99/00 model year jeeps. but there has yet to be a recall regarding this condition. i am very disappointed in the durability of the product, as it should have lasted far longer than 65000 miles, especially for the amount paid for it! hopefully chrysler will take responsibility for poor engineering and design quality. but i doubt it. the roaring and howling noise is so loud that you can not hear others talking at road speed, and i am greatly concerned about the safety of the vehicle, but due to the great cost of it, i cannot trade it or afford to repair it because i am on disability!!!!!!!!!! *nlm
Vehicle was idling in park. vehicle popped into reverse ,ausing an accident. accident took place in a parking lot.*ak