Tl* the contact owns a 2018 jeep compass. while driving 15 mph, the vehicle stalled and completely shut off without warning. the contact mentioned that the vehicle had to be shifted into park and the start button had to be pressed multiple times before the vehicle would restart. the contact also mentioned that the failure occurred multiple times. the vehicle was towed to solomon chrysler jeep dodge carmichaels (2605 east roy furman highway, carmichaels, pa 15320, (724) 966-2600) where it was diagnosed that the oil was low and needed to be changed. the dealer also informed the contact that the vehicle performed as designed because of the low oil. the vehicle was not repaired. the manufacturer was not made aware of the failure. the vin was not provided. the failure mileage was 32,000.
I purchased a a brand new jeep compass and 12 days later it went haywire. i was driving in my neighborhood at a speed of no more than 20-35mph. the engine light illuminated and mpg on speedometer read 99mph then skipped to11mph and i was practically at a stand still. i was able to capture video of this. the next day the engine light was off and i figured i'd take it in the following business day (monday). well i didnt make it to monday. the very next day, sunday, the engine light illuminated again only this time then whiile driving on the highway. there was a message across the digital dash stating, "please pull to safety, vehicle will shut down soon". then every light on the dash lit up and the speedometer began to show weird numbers. it looked like a christmas tree there were so many lights. that message was accurate because it certainly did. it shut down on the highway as i was attempting to pull to safety. i wasnt able to capture video as i was scared to death. i took the vehicle into the service department and was later told they couldnt recreate/reproduce the issue. so, after refusing to take it back home, they decided they'd have one of the technicians drive it home to see if would happen again. needless to say 7 mos later they still have my car and now it just doesnt even start.
Radio (display) keeps shutting off and takes minutes to reconnect, brought into dealership say they cant find anything wrong with it it. has done it 2 more times since then. here a loud noise when running between 35pmh-45mph, brought into dealership and they said noise is coming from drivetrain, found starcase for exact conditions and engineering is working on a soultion, no dtc's. was sent on my way. we just purchased vehicle in march of 2018. not a happy customer!
The engine begins smoking due to the failure of transmission coolers. metal shavings were found in transmission fluids, with a poor explanation as to their source or the cause. technicians were only able to explain that the metal of the cooler itself was deteriorating. the transmission cooler was replaced.
I was driving on a county road and the message "service hill assist" came on the screen. i kept driving and the messages "service esc" and "service engine soon" came on the screen. the power steering went out, the screen for the radio kept flashing on and off, and i could not turn the engine off with the push button ignition. this happened two more times as i was trying to turn the car off and on, and i eventually got the vehicle home. this is a safety issue that needs to be dealt with immediately by jeep.
On friday march 30 2018, vehicle had 6000 miles and would not start. extreme amount of steam was coming out of the exhaust. car was towed to dealership. internal engine issue (not clearly identified) caused the engine to internally explode leaving metal fragments all over the inside of the engine. the entire engine needs to be replaced. in addition the vehicle was missing a bolt in a bar in the undercarriage of the vehicle, which has been on order for several weeks. the undercarriage bar was an issue known previously.
Vehicle leased new began to have grumbling, load humming noise coming from transmission at 37mph. took test drive in another vehicle same noise. jeep said known issue waiting for update. took vehicle back to dealer updated transmission and drive line module. noise still there, if vechile placed in 4x4 or esc turned off noise will disappear. noise sounds like it can be driveline or transmission not in right gear. car is not shifting correctly and rpm goes high. vehicle has stalled out a few times for no reason car was stationary with foot on brake and the auto start off disabled. heated steering wheel and seats get extremely hot. shut down on there own at times for no reason. poor gas mileage is related to engine, transmission and driveline problems
I just leased a brand new jeep compass. at about 178 miles, i filled up my gas tank for the first time. after leaving the gas station, my car stalled about .2 miles down the road while going about 10mph. the message on the dash states to shift into park and then into the desired gear, but the engine would not turn over.from there, the engine would start and i could drive, but only for a few seconds before the engine shut down again and the steering wheel locked. the dealership stated that there is an issue with the sensor in the passenger side door causing the issue, but i had no problems until i filled up my gas tank. i fear this will happen again while driving on the highway, or on a busy road.
Vehicle transmission would jerk or bump hard enough for seat belt tension system to jerk you into the seat. would mostly happen at a constant 30 mph or lower such as a school zone. although would also happen at higher speeds on acceleration such as on ramp or passing another vehicle. after a few weeks of this and after a touch screen safety update to keep the display from flashing full brightness at night, the vehicle was slowing down to turn into private entry of work (gate that requires rfid badge) and shut off completely in middle of the road without warning. vehicles had to swerve out of the way to miss from hitting us at only 3500 miles on the vehicle. lucky we were only doing around 20 miles an hour and had our blinker on. the tech that took 22 days to work on the motor of the vehicle and told us the motor turned it self off after the vehicle oil pressure dropped to 5 psi due to a plastic part in engine clogging. i asked why the low oil pressure light did not come on and he said it is not designed to come on until 3 psi and it will never show cause the engine is suppose to turn off first. this is a big safety issue you have a vehicle that can turn off without warning on low oil level or low oil psi. on nearly any other vehicle on the market if you have an 18 wheeler coming up behind you at high speed and going to hit you and you hear a ding and see you have low oil you can speed up and get to a safe distance to pull over or pull over right then and turn off the motor to keep from messing it up. jeep has decided that their motor is worth more then the life of the people driving them. you should have a choice for when the vehicle turns itself off in order to be able to drive it safely and to be able to make informed choices. you have low battery alert low fuel alert to let you know when it make turn off and why but they designed it to turn off without alerts
The auto start stop has malfunctioned so many times now i've lost count. i've had the jeep for 6 months. it started the first week. the check engine light comes on and goes off and the start/stop issue light does the same. i've had it in and they just clear the error messages and send me on my way. very frustrating! the engine has turned off completely and had difficulty coming back on multiple times at stop signs and stop lights!
My fuel efficiency (mpg) is very poor my vehicle, i have 9.4 mpg power loss and the mpg's shown in the official manufacturing web page is epa est. mpg 22 city/30 hwy. https://www.jeep.com/jeep-capabilities/fuel-efficiency.html additionally i am experiencing loss of power during the start of the drive or when starting again the vehicle's progress after stopping at a traffic light or at the time of revamping a vehicle, i have also experienced shaking as if the engine of the vehicle were going to turn off, without going through and the "check engine" indicator does not activate.