Tl* the contact owns a 2014 jeep compass. the contact stated that the recall notice for nhtsa campaign number: 16v668000 (air bags, seat belts) was received in september of 2016. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. the contact had not experienced a failure. vin tool confirms parts not available.
The vehicle is 2years old with 18000 miles, 3 safety recalls, kelly jeep has had the vehicle for 8 weeks, we picked it up twice only to bring it back the next day, can not fix the problem, very dangerous shuts off while you are driving, safety issue, we would like to get a new vehicle
Tl* the contact owns a 2014 jeep compass. while driving 55 mph, the rear passenger side seat belt seized. the contact had to cut the seat belt off of her daughter. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was 41,000.