We have classified the 53 complaints from 2018 Jeep Cherokee about ELECTRICAL SYSTEM into the following categories.
Driving the vehicle on a main street at about 45 mph the engine stalled coming up to a red light turning right. after shifting back to park and struggle to turn over and restart, able to get back home with same problem occurring 2 more times. replicated the issue again parked at the house with a very hard struggle to start. steering and engine power completely gone.
I bought the car in november 2018. the first 6 months i battled the wind shield wipers going out. as i had to see the dealership 5 times before they were properly fixed. now for the past month i have had a service shifter pop up and i have called the dealership and they said they would get back with me. now the service shifter is popping up everyday and it seems jeep has gotten a lot of complaints with this. need some advice of what to do if dealership will not help. it's happening every day!!!
While driving , car will shut off engine/electric shutdown. it happens while the car is moving and the power steering goes making it very scary. once the car comes to a stop the only that comes on is the battery light .
Turned on the vehicle and immediately all the red lights were lit up on the gear shifter. it said service shifter and would not move to a different screen. concerned about this i googled it, and followed instructions to reset. i turned the car off and waited 30 seconds, turned it back on, nothing so i drove away. 10 miles later the car dings, service shifter, and the shift lights were all lit up again. i parked, turned the car and followed the same procedure. within 6 miles it did it again. this seems to be a problem with jeep cherokee's and it is not just the 2018 model years, it seems to be so common that jeep performed a recall on other cherokee years.
My gear shifter lights all light up and the display on my dash board said service shifter this happened while driving at 35 mph
My service shifter light comes on every 3,000 miles. two months ago i was approaching a red light and my service shifter light came on and my car just shut off. my baby was 5 months at the time and we were in the middle of traffic. i tried to start it up but had no luck for 15 minutes, it eventually started and continued to stall on my way home.
Service shifter lights up.
The car stopped working while in motion in the middle of the street while turning towards my apartment complex. i had my daughter inside the car with me and i was afraid cars will come since i was in the middle of the street were cars pass by to enter the apartment complex. i was able to push the car after calling my dad who helped me take it to a safe spot and jump start the car. the car worked after doing a jump start and i was able to park it at my parking spot. the next day i was leaving to drop off my daughter to school and same thing happened again. i was inside the car coming out (in motion) and the car stopped suddenly and wouldn't turn. i called road assistance this time. they sent me a towing company to take it to the closest jeep dealership. since the car was not able to turn on at all, they were not able to take it. they said the car need it a flat bed tow truck since it didn't start at all. they were able to tow the car 3 days later on saturday 12/07/19 by a towing company that had a flat bed tow truck and took it to the closest jeep dealership. the car is currently at orlando dodge jeep dealership and they said the win module needs to be replaced, the battery needs to be recharge and get new keys. i bought this car brand new with 0 mileages from jeep dealership only 1 year and 6 months old. i decided to buy a new car in order to avoid risks like these one of being left in the middle of the street/road with my daughter inside the car. thankfully this did not happen in the middle of route i-4 were i normally drive.
Warning appears about the shifter and all the lights come on. i read a forum where dozens of people are having this problem and having to replace their harness and wiring kit. i've also been told there's something about this models cruise control but when i search on here nothing comes up.
When attempting to start the vehicle, the electrical system will shut completely down and a create a no start situation. it may take several attempts with the same result, a partial rotation of the engine before the system resets. i checked the battery voltage which was reading about 11.5 volts, when i attempted to jump the vehicle, i got the same result. it finally started after more than 5 attempts with jumper cables connected. most other times, it will start after about 2 attempts without attaching any jumper cables. this is also after the auto start stop system stopped working a couple of weeks back stating the battery is charging even though it was fully charged.
Vehicle has stalled approximately 10 times in the last 2 weeks. some on the streets and 3 times on the freeway. half the time i was with my children. you have to put it back on park, wait about 10-15 seconds, then switch it on an off three times before it starts again.
Electrical warning system can not be remedied. emergency brake system is malfunctioning and setting when car is in drive. electrical system completely went dead on the freeway causing the car to stall, when car was restarted and nursed off of the freeway the electrical system completely went dead, the transmission locked up preventing the tow company from loading the car onto the tow truck, the car was manually manipulated to release the system into neutral. the cars electronic dash board completely goes dead while on the freeway. the car has been in 3 dealerships over more than 1 month, the dealerships claim they have replaced computer components, can't find anything wrong, or 'jiggle the wires'. the cars warranty is nearly up, and we have been pressured to buy an extended warranty. the dealership has provided us with a rental car, and claimed to have fixed the problem, that is when the cars electrical system failed on the freeway. the car is a complete hazard. my husband has the repair records on file.
While driving service shifter warning message turns on for no reason. resets with power cycle.
We purchased a used 2018 jeep cherokee latitude (less than 13,000 miles) from a dealership in colorado springs on 10/17. on the way home, about 100 miles, the stop /start warning light and battery light went on about 8 miles from home going approx. 50 mph. we decided to get it home. at the bottom of the driveway, we placed the car in reverse and noticed that power steering was not working. we turned off the vehicle and at restart, the warning lights were reset. we notified the dealership immediately and they recommended changing out battery. we drove about 15 miles to an auto parts store and bought the best battery they had for that vehicle. we did not use the jeep for the next day (friday). saturday 10/19 we drove it down to denver (about 60 miles) with no problem. on the way home, again the stop /start warning light and battery light went on going approx. 60 mph. we drove to a parking lot and made a turn into a parking spot. at that point power steering was operable. i placed the car in park and then in reverse and then noticed no power steering, i placed the car in drive and again no power steering. we stopped and restarted the vehicle and the warning lights were reset. about 2 minutes later while driving, i noticed that the driver's side seat warmer and rear defrost had both been switched on automatically.
Starting issues battery will not stay charged no help from dealership .or roadside assistance
The service shifter light has gone off turning on all lights on the gear red. ever since it came up it will keep coming up.
While driving my 2018 jeep cherokee a message appeared on the dash 'service shifter' all lights on the shifter then light up red the 'prndl' this has happened multiple times. the vehicle seems to not shift gears properly when this happens. it has been checked by the dealer and the shifter/ wiring harness need to be replaced. i was informed this is an ongoing issue with most jeeps in the last few years and no recall has yet been made, i have only owned this vehicle for 7 months and am very disappointed thus far. this being an ongoing issue that jeep is aware of i feel that some action should be made for the customer. i am a loyal jeep customer but after this issue not being resolved for years i may not continue to be a loyal customer and go elsewhere to purchase my next vehicle. this first occurred on september 25,2019 and has happened multiple times since the first occurrence.
Started car and put into drive. started driving service shifter came up. all the lights in my shifter lit up.
Service shifter light came on in my 2018 jeep cherokee only had 9 miles when purchased... this happened when sitting in drive thru at dunkin' donuts this morning
Driving down a city highway the service shifter alert came on. all of the lights next to the indicators on the shifter lit up. this has happened twice so far today. the parking brake has also been turning itself on as soon as the jeep is put in gear and the foot is let off of the brake.
2018 jeep 22000 miles, has continued and worsening shiftier or transmission issue with red lights, needs service and locks out transmission changes to regulate speed. this has been at the two different dealers with an ongoing safety issue. i am a retired nicb special agent and have worked auto theft.
Service shifter on car display
The "service shifter" warning message appears in the "message screen" & you cannot clear it so the mph & other needed driving data is unavailable. also all of the shifter lights become illuminated so you cannot see what gear the transmission is in. "cargurus.com" has a lot of complaints on this safety issue. car is in motion & stationary;.the shifter service message appears. it 1st occurred yesterday; 8/19/2019 to me. this is a safet issue because my mph etc is unavailable & i cannot verify gear i am in. (drive/reverse etc)
Service shifter randomly pops up and all lights on shifter go red happened out of nowhere and goes away u found hundreds of not thousands with the same problem!
Service shifter message keeps appearing on the dash and all of the lights on the shifter will turn red. has been happening at least once a day (sometimes 4-5 times) and typically happens when i hit a bump (no matter how small or big). it can also sometimes happen when you tap the side of the console. forums online suggest that the issue is happening because the wires from the shifter keep bumping into catalytic converter and shorting (https://www.cargurus.com/cars/discussion-t68742_ds990296). i am still able to drive the car when it happens, but it is incredibly annoying because i cannot see anything on the dashboard.
The battery constantly dies without any reasoning. i will park it, after it sits overnight, it dies. my neighbor has the same year model jeep i have and his started doing the same thing last week. after searching online it seems to be a major issue with 20q7,2018 and 2019 jeep cherokees.
Service shifter warning comes on at random times. lights on shifter all came on. only came on with left hand turns. first time in happened i was on an interstate on ramp. has happened at 5 mph and 70 mph. pull over put in park, shut off engine, wait a minute, restart vehicle and everything is fine for a while. it can be days between or 3 times in a 5 minute drive. up to 9 times it has happened.
I was driving up the interstate and i heard a ding. the display said " service shifter" and all the lights on my gear shift pnrd were all lit up red. could not clear display. parked and turned ignition off and back on and it cleared.
While i was driving on a city street to get to the highway almost 5 hours away from my house my dash screen popped up with a warning saying that my shifter needed serviced... when i looked at the gear shifter all of the lights were lit up(p,r,n&d)...i freaked out and pulled off at a gas station put it in park turned off the ignition and waited a minute... when i started the car back up all of the lights shut off and it was fine... i have no idea what caused it to happen it literally happened out of nowhere...
Service shifter appeared on my dashboard. the gears all went red. the car was able to move as normal, but the message was still there. i turned the car off and restarted and the message went away.
I was completing a turn when the vehicle lost all power and shut completely off causing me to loose control of the vehicle and hit a curb. vehicle was then towed to dealership where i was advised this happened due to a safety feature of my car . when the car is low on oil when you turn it throws off the oil pressure sensor so the engine doesn't blow up . my last oil change was in feb my car is completely out of oil and no check oil light appeared .
Service shifter warning keeps coming on and all park nutural rev all light up at the same time.transmission bucks feels like being rear ended.been to the dealership many times going to keep going back while im still under warranty.happens stationary and while driving mostly on the freeway where you have to pull over turn off and try to let it reset.a dangerous situation.
My shifter came on while in park with the park, reverse, nuetral, and drive all lighting up. have seen this as an issue in other later years but, i believe there is a malfunction somewhere within the electrical or something. my car is new with low miles this shouldn't be happening.
The service shifter light comes on and all gears are showing up in red while driving. turning the vehicle off then back on sets the gear back to normal for only a few minuets, then service indicator light comes back on with all gears illuminated in red. the jeep has the tendency to jerk forward when placed into park and also during accelaration the transmission seems to lag causing a jerking motion in my jeep.
Service shifter light came on at 11,450 miles.
Recieved a "service shifter" message and all the lights near the shifter were luminated red
Service shifter light always on in motion and in park. burns 1 qt of oil every 2000 miles vehicles jerks when trying to accelerate in motion
Vehicle will stall dealership claims battery is not charging computer check shows multiple low voltage codes
Radio cuts in and out since the day i bought the car. dealers say they cannot find anything wrong.
Car randomly shuts off- has happened approximately 8 times in the last12 months. car is in motion- as brakes are applied to slow down.. car just dies without notice. so far i'm lucky it's only been while i'm not on the hwy. but approaching a stop or turn. takes a couple minutes and a few hard cranks to get it to restart.
The car has start up problems, the car stall and jerks when breaking. the battery on charges to 45% ( this is a new car). the engine was smoking purfusly lika an 1980s car. all light flicker in the car amd now the car is undrivabme with no help from dealship or finance. its like i'm on me own stuck with a lemon.
For the past three months since labor day of 2018, my 2018 jeep cherokee latitude has not started on several occasions. eventually it does start but it will always say, "cannot read key fob". i have discovered that it's worse when i use the remote start to warm it up. what's really weird is that i have discovered that when i get out of my vehicle and go to the back hatch and use the remote to lock and unlock the doors, it starts after that. go figure. just this week, the driver side door wouldn't shut twice within three days. the latch was stuck. eventually, after trying just about everything i could think of like turning the vehicle on and off and locking and unlocking the doors from the inside of the vehicle, i tried using the remote to lock and unlock the doors, and then the driver side door shut properly. i don't understand why such a new vehicle purchase brand new in april of this year with less than 14, 000 miles on it would have so many problems. the dealership is picking it up again tomorrow for the third time to attempt to fix it. last chance. if not fixed this time, i will be getting legal representation. not sure if these are safety issues but i know that driving down the road with the door not closed properly could be a hazard. i am just wondering if something else might go wrong with it next. i am really disappointed in this vehicle to say the least!
1.)the door knob/handle is burning hot that you could hardly handle it or grab it. 2.) when turning, there is a squizzing sound at the rear wheels and could hardly pull forward, something like holding back. 3.) while in total stop, engine on, there is a clicking sound when stepping on brake and it can also feel the clicking sound when placing your hand at the shift lever. what if making a turn, then it wont move in the middle of a busy raod? what if, while driving on the freeway the driver side burns,driver cannot get out.
After starting the car and leaving my driveway for the last 2days, i get about 1/2 mile down the road and an indicator comes on telling me that shifting while driving can't be done. the car shuts completely down and i have to make a sudden stop to turn the key off. the steeringwheel locks up making it impossible to get out of the road. when i try to restart, it acts like starter is fighting to turn on. i have to give it fuel to get it to start. then i don't have problems the rest of the day
While driving car completely loses all power. becomes difficult to control. cannot be steered or moved. turning onto a street at low speed in a very busy intersection with streetcar tracks. car completely shut down and became inoperable. vehicle stuck in traffic with streetcar and trucks almost hitting it from behind. could not be pushed. *dt updated 10/18/18*jb
Tl* the contact owns a 2018 jeep cherokee. while the vehicle was stationary and while driving various speeds, the service shifter warning indicator illuminated. the contact stated that the parking symbol on the gear shift mechanism and all the lights on the gear shift mechanism illuminated. courtesy chrysler dodge jeep ram fiat (607 enterprise parkway, breaux bridge, louisiana 70517, (337) 240-9947) diagnosed that the computer software malfunctioned. the manufacturer was not made aware of the failure. the failure mileage and vin were unknown.
Monday‎, ‎august‎ ‎13‎, ‎2018 the jeep cherokee was in for its first oil change. minutes after receiving the vehicle from the oil change and driving off the dealer lot at 10:07 am received the charging/battery indicator along with the auto start/stop error indicator. seconds later when trying to turn the jeep became very difficult to turn. the vehicle began to emit a bunch of smoke. when we returned to the service center at the dealer, it was explained that a faulty o-ring on the oil filter caused the loss of 2 quarts of oil. smolich motors service center failed to note the auto start stop error and no error was present after the loss of oil was replenished and we received the vehicle back despite being shown the picture of the error. they did note the o-ring failure and the loss of 2 quarts of oil on the service order receipt. thursday‎, ‎september‎ ‎6‎, ‎2018 9:28 am while turning from badger st on to the bend parkway the charging/battery light appeared with the message to service throttle control and again experienced difficult steering while narrowly avoiding a collision with a semi truck.
While i was driving down i95 - the gearshift froze up and the entire gearshaft turned red. i was unable to shift gears until i was able to slow down / come to a stop on the side of an exit road. this has happened a total of two times on separate occasions - once three months after the dealership claimed they fixed the issue.
While turning into oncoming traffic in motion , the vehicle stopped on the highway while vehicles where coming at high speeds nearly causing fatal accidents! while stopped at a light as i was proceeding through the light the car shut off again almost causing me to be rear ended. *tt *tr
Cruise control keeps coming on and off. 2.4ml engine stalls a lot hard to stop car with cruise control on and it's goes in and out on its own